The rooms are so small and not equipped properly
The hotel rooms are really small even for two persons. Don't have enough spaces, no refrigerator, breakfast is not included, and hotel has no pool. I don't know how this hotel is 4 stars.
Smallest room ever. YOTEL obviously not known for spacious rooms but my wife and I were not prepared for how small the rooms actually are. Tight for one person, extremely challenging for 2.
Only thing is that the housekeepers were talking on the phone super loud while cleaning the rooms next to mine I could hear everything and woke me up that was annoying
Self check in kiosks never work.
Lots of stuff to do in walking distance. The property is easy to locate when you're walking back.
Difficult to speak with a representative prior to check in to ensure a late check in. On site food (restaurant and roof top) expensive and average quality.
Great place for a short stay coming and going from Ptown!
Perfect location but the rooms are so small. No refrigerator in the rooms. Also the bathrooms are terrible. All glass doors and no privacy to go to the bathroom with privacy. Loved this hotel for the location and the cleanliness but probably won’t stay again because I want privacy while using the bathroom and showering and no refrigerator made it so I was forced to eat out and spend more money.
Great!
This hotel is perfect for a short vacation where you are not going to be in the hotel too much. It is a very small room with no microwave and the fridge is about 1 foot tall upon request. The shower and toilet room have clear nonsoundproof doors not ideal for privacy. The room itself is clean and has 1 bathroom mirror and 1 full-body mirror. The TV was confusing and not too many options. The lights were cool but hard to find. Bed comfortable. The hotel bar is amazing and the location of this hotel is almost worth the money. Strip is amazing.
Definitely would visit again Very nice place.
Great location. Limited amenities.
Close to Boston Seaport
Located in Seaport District, YOTEL Boston is within a 5-minute walk of Boston Children's Museum and within 15 minutes of other popular attractions like Institute of Contemporary Art. This 326-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.
Enjoy a leisurely bite to eat at Vela Seaport, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also standard.
Built in 2017, the brand new YOTEL Boston features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 60 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and a computer station.
The rooms are so small and not equipped properly
The hotel rooms are really small even for two persons. Don't have enough spaces, no refrigerator, breakfast is not included, and hotel has no pool. I don't know how this hotel is 4 stars.
Hi Lourdes,Thank you for staying with us and for sharing your experience. We are sorry to hear you didn't like our guests' room and design, but we value your feedback, and we will use it to improve our services.Sincerely,
Smallest room ever. YOTEL obviously not known for spacious rooms but my wife and I were not prepared for how small the rooms actually are. Tight for one person, extremely challenging for 2.
Hi William,Thank you staying with us and for sharing your experience. We understand our rooms' size might not be the best fit for every guest, but we value your feedback as we look to improve our services.Sincerely,
Only thing is that the housekeepers were talking on the phone super loud while cleaning the rooms next to mine I could hear everything and woke me up that was annoying
Hi Isabella,Thank you for choosing YOTEL on your recent trip to Boston and for the positive rating. We are sorry about the noise cause by our team. We take this seriously and use it to better train our crew.Sincerely,
Thanks for the awesome rating, Michelle. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Thanks for the awesome rating, Bugra. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Self check in kiosks never work.
Hi Frederick,Thank you for choosing YOTEL and for rating your experience. I am sorry to hear the issues experience with our kiosks. I am reaching out to our IT team, as they constantly looking on ways to improve their performance.Sincerely,
Lots of stuff to do in walking distance. The property is easy to locate when you're walking back.
Thanks for the awesome review, Andrew. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Difficult to speak with a representative prior to check in to ensure a late check in. On site food (restaurant and roof top) expensive and average quality.
Hi Tasha,Thank you for choosing YOTEL and for completing the survey. We are sorry to hear you had difficulties contacting our team prior to arrival. We value your feedback, and we will use it to improve our services.Sincerely,
Hi Mari-Ann,Thank you for choosing YOTEL on your recent trip to Boston and for rating your experience. We value all feedback and use it to improve our services.We hope you still consider YOTEL on future travels.Sincerely,
Hi Amr Noshy Serag El,Thank you for choosing YOTEL and for sharing your experience. We are sorry to hear you didn't like our accommodations, we understand our rooms' size might not be the best fit, but we value your feedback as we look to improve our services.Sincerely,