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Recent guest reviews

Loved the hotel and cleanliness. Good breakfast wasn’t my favorite but the staff made up for it.

We were on the 22nd floor and our friends were on the 23rd. Both floors were at about 90 degrees and even with the window opened wide, it was at least 85 degrees in our room all night long! Worst sleeping experience ever!

Pretty hotel with history. The food was good and the area around the hotel was great. The people were nice too.

We arrived to check in at 5:35pm, Check in was 4pm. The room wasn’t ready yet. For the high dollar price we paid for a suite and having a family of 6 it was disappointing. Once the room was ready we basically had to toss down our bags and rush out to get to the Sox game

Nothing. All was good

Great location and staff. Clean and comfortable.. just wish breakfast was included.. it’s a bit pricy with kids

I t was a great stay. Will definitely come back

I did not appreciate staff on check out with some rude attitude, and being displeasant when I asked for clarification about the $20 mandatory charge the hotel charges guests, and I was trying to understand how that credit gets applied to my breakfast expenses, which it never did.

location is perfect, facilities are modest

Not sure what I got for the resort fee??? Free coffee in the lobby would have been nice. Didnt get the King I booked - Instead got a bad shower for people w issues. Minor things but added up - good for the $ and location.

parking price was a little bit steep for the price of the hotel.. ANOTHER $56 A NIGHT?? besides that, everything was great. awesome location in the middle of everything. the daily cleaning fee you pay comes back to you as credits to use at their restaurant or bar... bathroom in the room was a bit small especially for a hilton but updated. pretty views and they were very accommodating of my request for a high floor. 24 hour decent gym. breakfast was delicious

Dalton St Boston MA

Hotel highlights

  • Walking distance to Boston University and Fenway Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Fenway–Kenmore, Hilton Boston Back Bay is next to popular attractions like Hynes Convention Center and The Shops at Prudential Center. This 4-star hotel has 390 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, laptop-compatible safes, and desks are also standard. Housekeeping is available on request.


Property features

Guests of Hilton Boston Back Bay enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 59 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and laundry facilities.

Room options

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Suite, 2 Double Beds (with Parlor)

2 Double Beds | Sleeps 6

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Corner

2 Double Beds | Sleeps 4

Guest reviews for Hilton Boston Back Bay

Everyone (27) Couples (4) Family (10)
5
Partner Couples

Loved the hotel and cleanliness. Good breakfast wasn’t my favorite but the staff made up for it.

By on Nov 30, 2022

Review comment responded on Jan 4, 2023

We do apologize that the breakfast food wasn't to your liking, but we are glad to hear that the staff made up for it, I will let the staff know how great of a job they did.

1
Friends

We were on the 22nd floor and our friends were on the 23rd. Both floors were at about 90 degrees and even with the window opened wide, it was at least 85 degrees in our room all night long! Worst sleeping experience ever!

By on Nov 28, 2022

Review comment responded on Jan 4, 2023

We do apologize for the inconvenience; however, our property is a property with a two-pipe system meaning that our hotel only runs heat or cool air through the systems throughout times of the year, and unfortunately, we are only currently running heat. We do always recommend for guests to turn off the system completely so that they would only use the system for heating in the room, if that is not enough, we are always happy to provide a fan upon request. We are sincerely sorry that you had a poor sleeping experience.

5
Business Business

Pretty hotel with history. The food was good and the area around the hotel was great. The people were nice too.

By on Aug 25, 2022

Review comment responded on Sep 27, 2022

Thank you for the Excellent rating!

2
Family

We arrived to check in at 5:35pm, Check in was 4pm. The room wasn’t ready yet. For the high dollar price we paid for a suite and having a family of 6 it was disappointing. Once the room was ready we basically had to toss down our bags and rush out to get to the Sox game

By on Aug 15, 2022

Review comment responded on Aug 22, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were where not checked in until 5pm.

3
Everyone

By on Jul 25, 2022

5
Everyone

Nothing. All was good

By on May 22, 2022

Review comment responded on Jun 27, 2022

Thank you for the great rating!

4
Family

Great location and staff. Clean and comfortable.. just wish breakfast was included.. it’s a bit pricy with kids

By on Apr 8, 2022

Review comment responded on Apr 11, 2022

Thank you for the great rating!

5
Everyone

By on Mar 7, 2022

Review comment responded on Jul 19, 2022

Thank you for the perfect 5/5 rating!

5
Everyone

By on Feb 18, 2022

Review comment responded on Jul 19, 2022

Thank you for the perfect 5/5 rating!

5
Everyone

By on Feb 13, 2022

Review comment responded on Jul 19, 2022

Thank you for the great rating!

Hilton Boston Back Bay

40 Dalton St, Boston, MA 02115
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