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Recent guest reviews

Love the location! Staff was wonderful! Upon arrival our room smelled like cigarettes. Staff moved us to another room. First night, AC wouldn’t go to our desired temp so we were very hot and didn’t sleep well. Next night we called front desk to complain, they sent maintenance to adjust AC and we had better night sleep

Our room was bigger than expected. We liked the location as it was very convenient for walking to Faneuil Hall and to get around. We're glad we used the valet parking as it made it much easier for us to deal with parking our car as there is not a garage right nearby. The valets quote 20-30 minutes' notice to retrieve your car, and they had our car there within that time frame every time but one, when I had left a message late at night for the valet service when they had not answered directly. But they took care of us pretty quickly when we showed up ready for our time in the morning. Staff was friendly and helpful. The hotel and our room were very clean, which gave us confidence as we are still in the stages of COVID. Thank you to the Hilton Boston Downtown/Faneuil Hall staff.

Great location. Easy walking to Quincy Market, North End and even Boston Commons.

Walking distance to all the historical sites and restaurants.

Loved the old style hotel in the heart of the seaport. Walking distance from the north end.

Great location and helpful friendly staff. l Good restaurant in hotel as well as a pastry restaurant. Clean and spacious rooms.

Reception desk personnel very good, fixed a room problem efficiently

Very courteous and professional staff. As others have stated hotel is in need of some tlc, room looked like it had not been updated in a very long time. Drainage issues the first day but the issue was resolved within fifteen minutes. Even though the cost of stay was pricey and the room was outdated I would stay there again in a heartbeat. Wicked awesome location!! Pros definitely outweigh the cons.

Staff was great! Housekeepers were wonderful! We did get a bit nervous waiting for our taxi that didn’t come on time and probably not fault of hotel staff.

Broad St Boston MA

Hotel highlights

  • Walking distance to Boston Harbor and New England Aquarium
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Boston Financial District, Hilton Boston Downtown/Faneuil Hall is within a 5-minute walk of New England Aquarium and within 15 minutes of other popular attractions like Faneuil Hall Marketplace. This 4-star hotel has 403 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

The 403 rooms have an array of amenities, including refrigerators, coffee makers, and free bottled water. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Hilton Boston Downtown/Faneuil Hall offers a 24-hour fitness center, conference space, and a 24-hour business center. Valet parking is offered for USD 57.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this historic hotel include a computer station, a library, and express check-in.

Room options

Standard King

1 King Bed | Sleeps 2

Accessible 2 Dbl Room

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

One Bedroom Suite Two Double Beds

2 Double Beds | Sleeps 5

Guest reviews for Hilton Boston Downtown/Faneuil Hall

Everyone (33) Couples (3) Family (18)
3
Family

Love the location! Staff was wonderful! Upon arrival our room smelled like cigarettes. Staff moved us to another room. First night, AC wouldn’t go to our desired temp so we were very hot and didn’t sleep well. Next night we called front desk to complain, they sent maintenance to adjust AC and we had better night sleep

By on May 25, 2021

5
Family

Our room was bigger than expected. We liked the location as it was very convenient for walking to Faneuil Hall and to get around. We're glad we used the valet parking as it made it much easier for us to deal with parking our car as there is not a garage right nearby. The valets quote 20-30 minutes' notice to retrieve your car, and they had our car there within that time frame every time but one, when I had left a message late at night for the valet service when they had not answered directly. But they took care of us pretty quickly when we showed up ready for our time in the morning. Staff was friendly and helpful. The hotel and our room were very clean, which gave us confidence as we are still in the stages of COVID. Thank you to the Hilton Boston Downtown/Faneuil Hall staff.

By on May 10, 2021

5
Family Family

Great location. Easy walking to Quincy Market, North End and even Boston Commons.

By on Apr 15, 2021

4
Partner Couples Family

Walking distance to all the historical sites and restaurants.

By on Apr 12, 2021

4
Everyone

By on Apr 2, 2021

5
Family

Loved the old style hotel in the heart of the seaport. Walking distance from the north end.

By on Mar 7, 2021

5
Everyone

By on Jan 1, 2021

4
Everyone

By on Dec 22, 2020

5
Friends

Great location and helpful friendly staff. l Good restaurant in hotel as well as a pastry restaurant. Clean and spacious rooms.

By , from Burlilngton Vermont on Sep 24, 2020

5
Everyone

By on Aug 20, 2020

Hilton Boston Downtown/Faneuil Hall

89 Broad St, Boston, MA 02110
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