What I like about the property is it’s extremely clean the views were beautiful and everyone was friendly.
Most of the hotel staff was friendly and willing to help, but we encountered some that were just not willing to help. I asked for the room to be cleaned twice and we never received the room cleaning. I was furious and called the front desk. Their response was “we are under staffed and will not be able to clean your room”. Meanwhile I see every room on my floor getting cleaned. I asked for a manager to contact me so I knew how they were choosing who’s rooms should be cleaned first. The doors make a lot of noise when they close and other guests were frustrated, especially when their were kids running up and down the hallway at 7am opening and closing doors. I would strongly recommend another hotel if your ever in this area.
Excellent stay almost perfect but was disappointed that all the swimming pool times were booked. We were looking forward to getting in a swim but did not. Would definitely recommend staying here to family and friend.
Great location, nice room, fabulous view. Friendly staff.
The location is fantastic. We had a beautiful view of the harbor.
The Hotel was great, I definitely recommend it for anyone visiting because it is in the best location! Everything is walking distance. Immediately when you walk in, the hotel smells amazing. There is a Starbucks in the lobby which is a plus. The hotel staff was very kind and extremely accommodating to our needs. The room was a decent size and the bathroom was clean, bright and new looking. For the price this was perfect location and the customer service was on point!
perfect interior perfect location wonderful views from the exterior porches limited menu for dining over priced breakfast [$30-40 /person]
Great location, clean and comfortable. I would definitely go back!!
Everything was great except the room service is sub par....it comes in a bag. The location is perfect.
The bed/mattress on both queen beds were very saggy in room 251. Then power went off in the room that could not be fixed. They missed the cleaning on day # 4 when I had asked for skipping cleaning for up to day # 3 I was transferred to room 242. bed was good in this room. I would expect included breakfast, internet and 2 bottled water per day included for the price they charge. These amenities are provided even in motels.
Check in time is 4pm, not 3pm as posted on Orbitz. Our room was not available until close to 5 pm. Also, housekeeping staff are cleaning rooms into the early evening hours. Bathroom sink had green and brown residue in it. Not tiny or hard to see - very noticeable (about the size of nickels). Scrubbed at it myself with cloth and it did not come off really eadily. Seems like it may not have veen cleaned in a while. Prior stays at this location were good.
I loved the room amenities and beautiful view of the harbor. The convenience to local shops and restaurants. Breakfast was delicious vut iver priced.
Very clean and updated/best location in boston/walk to quincy market north end
Excellent accommodations in a perfect location to visit many of the attractions in the area. Nice view of park & harbor from our room. Starbucks on premises. Restaurant & bar, swimming pool & fitness room, guest laundry facilities available. Hotel staff very professional. Right on the harbor next to the NE Aquarium & all the boat tours. Nice park on the other side to relax & watch the boats come & go. Duck tours & trolley tours available in front of Aquarium, Quincy Market, North End & Union Oyster House only a few blocks away. Would definitely stay again.
NICE COMFORTABLE STAY. WOULD HIGHLY RECOMMEND THIS HOTEL TO FRIENDS AND COLLEAGUES.
Chose this hotel due to its close proximity to the North End restaurants, shopping and farmers market, Faneuil Hall, etc. The location is great but the room left a lot to be desired......cleanliness was less than adequate for a Marriott property. Upon arrival, we were not given the room that we booked online and the room they provided us was dark, interior ballroom view with frosted glass and smelled like an ashtray. We went back to the front desk and they miraculously found us a standard king room (which we booked) and also offered us an upgrade to a king suite for an additional $100.00 which we declined. The room was not clean as the small bathroom had remnants (whiskers) from the previous guest on the sink and all flats surfaces in the room were covered in visible dust. I will find another property to stay at the next time we spend the weekend in Boston.
Located in Waterfront, Boston Marriott Long Wharf is next to popular attractions like Boston Harbor and New England Aquarium. This 4-star hotel welcomes guests with 412 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.
Boston Marriott Long Wharf's 412 rooms provide coffee makers, safes, and phones. Guests can expect to find free WiFi and 55-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include ironing boards, desks, and wardrobes or closets. Change of towels is available on request.
Guests staying at Boston Marriott Long Wharf enjoy an indoor pool, a fitness center, and free WiFi in public areas. RV, bus, and truck parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
What I like about the property is it’s extremely clean the views were beautiful and everyone was friendly.
Most of the hotel staff was friendly and willing to help, but we encountered some that were just not willing to help. I asked for the room to be cleaned twice and we never received the room cleaning. I was furious and called the front desk. Their response was “we are under staffed and will not be able to clean your room”. Meanwhile I see every room on my floor getting cleaned. I asked for a manager to contact me so I knew how they were choosing who’s rooms should be cleaned first. The doors make a lot of noise when they close and other guests were frustrated, especially when their were kids running up and down the hallway at 7am opening and closing doors. I would strongly recommend another hotel if your ever in this area.
We are disappointed to hear the feedback about your recent stay! This is certainly not the experience we want any of our guests to have. The hotel is currently operating in accordance with Covid-19 guidelines to help keep our guests and associates safe. If you would like to further discuss your stay please reach out to me at the hotel.
Excellent stay almost perfect but was disappointed that all the swimming pool times were booked. We were looking forward to getting in a swim but did not. Would definitely recommend staying here to family and friend.
Thank you for the great 5 out of 5 rating! We are glad to hear that you enjoyed your stay! Our pool reservations do fill up quickly, we are sorry that you were not able to get one on this recent stay, all the more reason to come back again soon!
Great location, nice room, fabulous view. Friendly staff.
Joansie, thank you for your feedback. We are so glad that you enjoyed your stay and hope that you will be back to visit with us again soon!
The location is fantastic. We had a beautiful view of the harbor.
The Hotel was great, I definitely recommend it for anyone visiting because it is in the best location! Everything is walking distance. Immediately when you walk in, the hotel smells amazing. There is a Starbucks in the lobby which is a plus. The hotel staff was very kind and extremely accommodating to our needs. The room was a decent size and the bathroom was clean, bright and new looking. For the price this was perfect location and the customer service was on point!
perfect interior perfect location wonderful views from the exterior porches limited menu for dining over priced breakfast [$30-40 /person]
Great location, clean and comfortable. I would definitely go back!!
Everything was great except the room service is sub par....it comes in a bag. The location is perfect.
Thank you for the great 5 out of 5 rating! We really appreciate you taking the time to share such great feedback. Boston is such a great City, especially in the Spring and we hope that you will be back to stay with us again soon!