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Boston Marriott Long Wharf

4.0 star property
Waterfront hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Boston Marriott Long Wharf

Indoor pool
Indoor pool
Exterior
Banquet hall
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
296 State St, Boston, MA, 02109
  • Place, Boston Harbor
    ‪1 min walk‬
  • Place, New England Aquarium
    ‪2 min walk‬
  • Place, Faneuil Hall Marketplace
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(28 reviews)
  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Partial Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • 290 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(35 reviews)
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Harbor View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Harbor View

9.2 out of 10
Wonderful
(7 reviews)
  • 290 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Partial Sea View

9.0 out of 10
Wonderful
(16 reviews)
  • 290 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible, Tub)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Sea View (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Partial Sea View (Hearing Accessible)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Seaport Hotel Boston

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 3,848 reviews
$174 nightly
The price is $202
Dec 25 - Dec 26
Total with taxes and fees
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About the neighborhood

Boston

Located in North End, Boston Marriott Long Wharf is adjacent to New England Aquarium and within a 10-minute walk of other popular attractions like Faneuil Hall Marketplace. This 412-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a gym.

What's nearby

  • Boston Harbor - 1 min walk - 0.0 miles
  • New England Aquarium - 2 min walk - 0.1 miles
  • Long Wharf - 2 min walk - 0.1 miles
  • Faneuil Hall Marketplace - 5 min walk - 0.3 miles
  • Quincy Market - 6 min walk - 0.4 miles

Getting around

  • Aquarium - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 16 min drive

Restaurants

  • ‪State Street Provisions - ‬1 min walk
  • ‪Legal Sea Foods - Long Wharf - ‬1 min walk
  • ‪Joe's Waterfront - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tia's - ‬3 min walk

About this property

Boston Marriott Long Wharf

Waterfront hotel with a fitness center and a 24-hour front desk
Guests staying at Boston Marriott Long Wharf enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 70 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include iPod docks, coffee makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks®
  • Waterline

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 8,200 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 0.87
  • Destination fee: USD 35 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 29 per person
  • Fee for in-room wireless internet: USD 16 per stay (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014780350
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0014780350.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Long Wharf
Boston Long Wharf Marriott
Boston Marriott Long Wharf
Marriott Boston Long Wharf
Marriott Wharf
Marriott Wharf Hotel
Marriott Wharf Hotel Boston Long
Boston Marriott Long Wharf Hotel Boston
Boston Marriott Long Wharf Hotel
Marriott Long Wharf Hotel
Marriott Long Wharf
Boston Marriott Long Wharf Hotel
Boston Marriott Long Wharf Boston
Boston Marriott Long Wharf Hotel Boston

Frequently asked questions

Is a free cancellation option available at Boston Marriott Long Wharf?

Boston Marriott Long Wharf offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Boston Marriott Long Wharf?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Boston Marriott Long Wharf on Dec 28, 2025 start from $239.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Boston Marriott Long Wharf?

This hotel is situated in North End, just steps from New England Aquarium, and within a 10-minute walk of Faneuil Hall Marketplace and Quincy Market. You'll also find TD Garden and Boston Harbor less than a mile away.

Will I be able to park at Boston Marriott Long Wharf?

Yes, valet parking is offered for USD 70 per night with in/out privileges. Accessible parking is also available for guests.

Does Boston Marriott Long Wharf include a casino on the premises?

No, Boston Marriott Long Wharf doesn't have a casino.

Is there an indoor pool at Boston Marriott Long Wharf?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Boston Marriott Long Wharf?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Boston Marriott Long Wharf?

No, this hotel doesn't have a spa tub.

Does Boston Marriott Long Wharf have a restaurant that serves breakfast?

Yes, Boston Marriott Long Wharf serves buffet breakfast for a surcharge on weekday mornings at Waterline.

Does Boston Marriott Long Wharf allow pets to stay for free?

No, pets aren't allowed at Boston Marriott Long Wharf.

Are there connecting rooms at Boston Marriott Long Wharf?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Boston Marriott Long Wharf?

The closest major airport to Boston Marriott Long Wharf is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 3.9 mi away (20 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.6 mi away (16-minute drive).

Can I book a room with a balcony at Boston Marriott Long Wharf?

No, at Boston Marriott Long Wharf, there aren't any guestrooms that list a balcony.

Does Boston Marriott Long Wharf have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Boston Marriott Long Wharf.

Boston Marriott Long Wharf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

8/10 Good

Pierre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Inside it is very dark and a bit sad when outside it is sunny. Overall it is a pity not to take advantage of the sea side and have a terrace setup to enjoy a drink or coffee.
Stayed 1 night in Sep 2025

6/10 Okay

Douglas

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor balcony area is wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

Great trip

Everything was first class for the entire visit
Stayed 3 nights in Sep 2025

10/10 Excellent

Serene

Stayed 3 nights in Aug 2025

10/10 Excellent

Dakota

Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat. This was our night before cruise stay, the hop on hop off bus is right outside the hotel. Short walk to the marketplace. So glad we booked here instead of by the cruise port.
Stayed 1 night in May 2025

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never made it, became ill and notified this heartless property.. wouldn’t offer any type of deal/ pay half etc.. heartless ..It was during the week too, I’m sure empty
Stayed 1 night in Aug 2025

10/10 Excellent

Alycia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pool for the kids, nice staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Anju, Yorktown Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- hotel staff were really nice- great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second annual trip to this hotel, and once again what an outstanding stay! The staff are all professional, courteous, and friendly. The location of the hotel is outstanding as well! Walking distance to the north end, to Faneuil Hall, to the aquarium, and to the touring attractions. The amenities the hotel offers are outstanding as well, from the restaurant, to the pool to the cleanliness of the rooms. Everything was outstanding, and we will definitely continue this tradition and go back there again! Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay!

Fantastic accomodations. Located centrally to most adventures. Food excellant!
Stayed 3 nights in Aug 2025

4/10 Poor

Andy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The pool was very dirty, the water was so cloudy you could not see the bottom of the pool. There was a green ring around the pool walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the PERFECT place to stay if your traveling to Boston. The blue line subway is literally right outside your door. Super easy access to the airport via the subway. Hotel is very nice, great amenities, and clean! The staff is all very friendly. Definitely would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very comfortable and easy access to everything. I highly recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to experience Boston. There are lots of tours that begin and end outside of this hotel. There were so many places to eat nearby. The hotel food was not to shabby either. Except their boston claim chowder was very disappointing. I would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emilene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Annaleis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My trip started off with my room not being ready when promised. Apparently they give preference to some guests to stay until check-in time. Paying 700 a night, one would figure the would insure what was promised would be delivered. In fact, it wasn’t ready for 30 minutes after that and we were forced to miss our dinner as we were not up to dress code. They said they would take money off the daily rate and they didn’t. They also charge you a destination fee and tell you they will credit 25 a day if room service or the restaurant is used, they didn’t apply it. They are very sketchy with charges and billing. Given how much I paid and we missed plans due to their inability to deliver what was paid for and promised, as well as not receiving the promised discounts, I would advise potential guests to go elsewhere. You don’t get these issues at four seasons
Stayed 3 nights in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025