The rooms are very small and the parking is very expensive.
Great location Nice modern rooms Only concern was small, slow moving elevators
The parking situation is insane and very expensive. They dont provide the information needed to park correctly. The sidewalk by hotel is not wheelchair accessible. The slant and the ceubling ground made it impossible to get around.
Great location for subway, walkable to North End. Room was very clean and tasteful, but getting a little worn. A bit noisy outside at night, but what you'd expect downtown. Staff was very nice and helpful. We'd stay there again for sure.
Comfortable
I liked that there was a separate bedroom with a door and a separate sitting area. There was also two desks which was helpful when two of us had to work. I don't have any complaints. Everything was very nice.
I feel as if the information when booking the hotel is very vague. I thought it was a pretty good deal, but it’s surprising to find out that you will have to give a deposit that is more than what you paid for your stay. Which is especially concerning when a lot of reviews mention people having to wait abnormally long for their refund. I only stayed one night for 72$ and I had to pay a deposit of $100 dollars. I didn’t mind, but it’s not mentioned anywhere on the booking. when you Google their deposit fee, the company’s response is very different. Also, they make it seem that they are completely open but it should also be mentioned that the hotels restaurant is closed (again wasn’t an issue for me I just feel like it should be made known on the listing). Also, the area is a little iffy at night, you are on a street that is very much like an alley so just be careful at night.
Very nice hotel and very spacious. Walking distance to TD Garden and so many restaurants. Front desk Nunu was very courteous, kind and knowledgeable. She set the standards of how customer service should be.
Staff is super helpful and friendly. Would love it if there was room service available. Also, for some reason the bar wasn't available to us the evening that we were there.
Shower didn't warm up for long time. Otherwise very nice, great start, great location for night at the garden!
It was nicely decorated and clean, but the cabinet door for fridge had a broken hinge. Staff was friendly, but housekeeping woke us when they knocked once then barged into the room - they were also very loud. Upon checking out at 11:00 we were told it would be a 25 minute wait for the valet to retrieve the car. We were told we could wait in the bar/restaurant area, but they had just closed breakfast service. We couldn't even get a cup of coffee. It's good we didn't have make a flight.
Loved the urban decor. The property was a cross from the north station
Located in Downtown Boston, Hotel Indigo Boston Garden, an IHG Hotel is adjacent to TD Garden and within a 5-minute walk of other popular sights like The Freedom Trail. This 4-star hotel has 72 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Hotel Indigo Boston Garden, an IHG Hotel's 72 rooms are air-conditioned and provide coffee makers, free local calls, and safes. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Ironing boards, desks, and wardrobes or closets are also standard. Housekeeping is available on request.
At Hotel Indigo Boston Garden, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 64.00 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.
The rooms are very small and the parking is very expensive.
Great location Nice modern rooms Only concern was small, slow moving elevators
Hello, Thank you for taking a moment to provide feedback, we appreciate it! We look forward to welcoming you again soon! Warmest regards, Patrick Strong General Manager
The parking situation is insane and very expensive. They dont provide the information needed to park correctly. The sidewalk by hotel is not wheelchair accessible. The slant and the ceubling ground made it impossible to get around.
Thank you for taking a moment to provide feedback regarding your experience! I am so sorry to hear of your troubles with parking. Currently we are operating with limited amenities and unfortunately parking is offsite Sun-Wed. The issues with the curb are being worked out with the city but we are doing our best. We appreciate your feedback and hopefully you can give us another chance next time you are in the city. Take care!
Good Afternoon, Thank you for taking the time to provide your feedback regarding your recent stay at Hotel Indigo Boston Garden. I am glad to hear that you enjoyed your stay. If your travels bring you back to Boston, we hope to welcome you again. Warm Regards, Kerri Pietragallo Assistant General Manager
Great location for subway, walkable to North End. Room was very clean and tasteful, but getting a little worn. A bit noisy outside at night, but what you'd expect downtown. Staff was very nice and helpful. We'd stay there again for sure.
Good Afternoon, Thank you for choosing to stay at the Hotel Indigo Boston Garden and taking the time to provide your feedback. I am pleased to hear that the staff was nice and helpful. I have provided your feedback in regards to the room and noise to the appropriate teams as a teachable moment to provide a better experience. We look forwarding to welcoming you back when you find yourself in Boston again. Warm Regards, Kerri Pietragallo Assistant General Manager
Comfortable
Dear guest, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. It looks like you had a good stay with us and we are happy about it. Thank you for taking the time to review your stay with us. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards, Harold Swine Front Office Supervisor
Hello, Thank you for taking a moment to provide feedback, we appreciate it! We look forward to welcoming you again soon! Warmest regards, Patrick Strong General Manager