- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
Copley Square Hotel
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 90 reviews
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Recent guest reviews
This hotel is in the middle of everything... shopping, stores, food, etc. It is an old structure, renovated, maintained its charm, but everything is obviously retrofitted. As clean as you hope for. Rooms are small, so upgrade if you can. A little pricey for the size room you're getting, but comfortable and clean.
The hotel is located in a good location, appears to be close to everything. The bed is comfortable but the room needs a good thorough cleaning.
I was there for a one night business trip. The property shows it’s age a bit but is clean and comfortable. The staff are all super friendly and accomodating. I had breakfast there and the service was great! I was on a short time line and they made sure that my order got out quickly so I didn’t feel rushed. Will definitely be back on my next trip to Boston!
We had a very pleasant stay here and would go back when revisiting Boston.
Terrific location for anything in Boston and a terrific staff to help make it happen. To be fare the rooms (esp bathroom) is small, but other than that this place is an absolute gem. The management has clearly trained the staff well, because they were absolutely fantastic in every way. From anticipating an elevator and pressing the button to offering suggestions about a variety of things without being over the top. The hotel itself is nice and classic and in a great spot, but the staff makes this place outstanding!
Room as a constant cold breeze at your feet other than that perfect stay. Lovely
Wonderful,, helpful staff. Great location, would stay there again
Room was wonderful! Modern yet cozy. Loved the lobby and the complimentary wine in the evening and coffee in the morning. Restaurant was very reasonably priced for breakfast.
Though the staff is pleasant and often helpful, this is not a hotel to which I will return in the future. The small rooms feel outdated and in need of a good clean. The entryway is not accessible or family friendly. A good idea: keep the ramp at the front door accessible to individuals who require it. Small touches like the wine at 5pm and apple cider are lovely. Overall, the facilities need to be updated and made ready for individuals from all walks of life.
All hotel staff were incredibly friendly! Hotel was modern and clean. The complimentary wine hour is a very nice touch as well!
Nice hotel, close to everything. My only complaints are the rooms are kinda small and parking is expensive, but that might just be a Boston thing. I would stay there again if I went back.
Great central location easy access to the mall restaurants great walking areas close to Commonwealth Avenue Boston Commons and the gardens just what we wanted
Good location. Next to great grocery - wine store.
I thought this place is amazing! Its right in the heart of downtown . But get it at a discount . Not worth full price
This only got a 3 because while the hotel & rooms look wonderful and the staff is great, they need to pay more attention to details, before a guest checks into their room. The phone didn't work (this was fixed while I was there), the panel that covered the air vent in the wall was not attached properly and when bumped into came off (I reported this), the lampshades were crooked on the floor lamp and when I tried to fix it noticed that it was broken, the toilet paper holder in the bathroom was loose and the bathroom was really incredibly small with no place to put toiletries other than the top of the toilet and only one hook for wet towels. While the rooms are small and the bathrooms even smaller. I got used to the size of the room - it was, in fact, very cozy and I was very comfortable sleeping there. One small problem, is that you can hear what's going on in the next room if your neighbors are loud. A few knocks on the wall did take care of that problem.
A great old hotel. Rooms a little small but everything well maintained. I highly recommend.
Its not confortable, its not look like to web pictures. I donde like it.
Hotel was extremely comfortable, the staff was gr8. First impression was sweet, last impression was wonderful. Hotel was accommodating throughout.
Doors just shut on their own and their might be a ghost in the room, but It's alright.
there's no coffee maker and refrigerator in the room. Bed is ok and bathroom is big.
Hotel highlights
- Steps from Copley Place and Boston Public Library
- Free WiFi in public areas
- Onsite dining
- Nightclub
Located in Back Bay, Copley Square Hotel is next to popular attractions like Copley Place and Boston Public Library. This 143-room, 4-star hotel has a restaurant along with conveniences like a fitness center and a nightclub. Centrally located in Boston, the hotel is also a short walk from Hancock Conference Center and Hynes Convention Center.
Dining
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start your day off with full breakfast, available for a fee.
Rooms
The 143 rooms are air-conditioned and have an array of amenities, including free newspapers, safes, and phones. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include ironing boards and desks.
Property features
Guests staying at Copley Square Hotel enjoy a nightclub, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 51.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a meeting room, coffee/tea in a common area, and express check-in.
Guest reviews for Copley Square Hotel
charming hotel
Everyone
This hotel is in the middle of everything... shopping, stores, food, etc. It is an old structure, renovated, maintained its charm, but everything is obviously retrofitted. As clean as you hope for. Rooms are small, so upgrade if you can. A little pricey for the size room you're getting, but comfortable and clean.
good location
Everyone
The hotel is located in a good location, appears to be close to everything. The bed is comfortable but the room needs a good thorough cleaning.
Review comment
CSH responded on Feb 22, 2018
Dear Toni, We thank you for sharing this review and are excited to read that you found our central location to be very convenient for exploring all of the wonderful Boston sights. It was a joy to have hosted you and we hope to see you again soon. Intuitively Yours, Copley Square Hotel
Everyone
I was there for a one night business trip. The property shows it’s age a bit but is clean and comfortable. The staff are all super friendly and accomodating. I had breakfast there and the service was great! I was on a short time line and they made sure that my order got out quickly so I didn’t feel rushed. Will definitely be back on my next trip to Boston!
Review comment
CSH responded on Jan 30, 2018
Dear nywineguy, It was a pleasure to have hosted you and we thank you for sharing your thoughts. Guests often comment on the excellent service and quality of our breakfasts and we are delighted that your experience was nothing short of wonderful. We loved having you here and invite you to join us again in the months ahead - we'll even have a refreshing glass of wine waiting just for you. Intuitively Yours, Copley Square Hotel
nice hotel with a great downtown location.
Everyone
We had a very pleasant stay here and would go back when revisiting Boston.
Review comment
CSH responded on Jan 19, 2018
Dear James, We are delighted to discover that you felt completely at home during your recent travels and look forward to your return in the months ahead. Intuitively Yours, Copley Square Hotel
perfect hotel for exploring downtown boston
Everyone
Terrific location for anything in Boston and a terrific staff to help make it happen. To be fare the rooms (esp bathroom) is small, but other than that this place is an absolute gem. The management has clearly trained the staff well, because they were absolutely fantastic in every way. From anticipating an elevator and pressing the button to offering suggestions about a variety of things without being over the top. The hotel itself is nice and classic and in a great spot, but the staff makes this place outstanding!
Review comment
CSH responded on Jan 12, 2018
Dear Scott, We thank you for sharing these kind comments and are thrilled that your stay was absolutely exceptional. Our central location provides the perfect home base for guests looking to explore all that awaits in our dynamic city and we are thrilled that our team's warmth and genuine hospitality could help to provide a welcome escape at the end of a busy day. It is our hope that you are already planning your return to the Back Bay because we could truly love nothing more than the opportunity to welcome you again. Until next time! Intuitively Yours, Copley Square Hotel
nice hotel close to the downtown area
Everyone
Room as a constant cold breeze at your feet other than that perfect stay. Lovely
Review comment
CSH responded on Jan 9, 2018
Dear vision, We are overjoyed that our vibrant location was perfect for your recent travels and welcome you to settle in again anytime you find yourself in search of a little more Boston adventure. Intuitively Yours, Copley Square Hotel
Everyone
Wonderful,, helpful staff. Great location, would stay there again
Review comment
CSH responded on Dec 20, 2017
Dear Carolyn, We love that our location could serve as the perfect home base for your local explorations and we invite you to join us again in the weeks ahead as so many more spectacular attractions await. Intuitively Yours, Copley Square Hotel
great boutique hotel
Everyone
Room was wonderful! Modern yet cozy. Loved the lobby and the complimentary wine in the evening and coffee in the morning. Restaurant was very reasonably priced for breakfast.
Review comment
CSH responded on Dec 6, 2017
Dear Guest, We thank you for investing the time to share these very kind thoughts and are delighted that you could appreciate the modern design and unique amenities of our central Back Bay hotel. Should your travels return you to our dynamic city, it is our hope that you will visit us again, as we would love nothing more than the opportunity to share another refreshing glass of wine with you. Intuitively Yours, Copley Square Hotel
fine.
Everyone
Though the staff is pleasant and often helpful, this is not a hotel to which I will return in the future. The small rooms feel outdated and in need of a good clean. The entryway is not accessible or family friendly. A good idea: keep the ramp at the front door accessible to individuals who require it. Small touches like the wine at 5pm and apple cider are lovely. Overall, the facilities need to be updated and made ready for individuals from all walks of life.
Review comment
CSH responded on Nov 30, 2017
Dear Guest, As you have discovered, our Intuition Specialists take great pride in helping guest make the most of their experience in the Back Bay and we trust that your travels afforded you the opportunity to do some local exploration as well. While we are delighted that you could appreciate the unique touches that make a stay at our hotel so memorable, we regret that there were other details which did not meet your expectations. It Is our hope that you would consider joining us again in the months ahead, as we would love nothing more than the opportunity to restore your confidence in the Copley Square experience that so many have come to love. Until then! Intuitively Yours, Copley Square Hotel
very friendly staff
Everyone
All hotel staff were incredibly friendly! Hotel was modern and clean. The complimentary wine hour is a very nice touch as well!
Review comment
CSH responded on Sep 27, 2017
Dear Charise, Our evening Wine Down Hour has proven to be a guest favorite and we are elated that you found it to be a rich complement to the warmth and genuine hospitality of our team as well. Should your travels return you to the Back Bay, we hope that you will join us again, as the entire Copley Square team is anxiously awaiting your return. Until next time! Intuitively Yours, Copley Square Hotel
Dear Perry, Our housekeeping colleagues take great pride in perfectly detailing our accommodations as we prepare for the arrival of our overnight guests and we are delighted that you so greatly appreciated their efforts. Our unique architecture and charming decor are reflective of our rich history in Boston, and it is a treat to learn that our design has captured your eye. We welcome you to make yourself at home anytime and hope to see you again soon. Intuitively Yours, Copley Square Hotel