Very centrally located in Boston, easy access to everything. The rooms are reasonably modern with large scale TVs, fridge, and a small desk to get some work done. All very functional and well done. The hotel itself is a bit old with squeaky floors. What I did not like was that, over 4 nights, the room was only made once. They seem to have staffing issues at the moment but when you're paying over $300/night I do expect that my bed is made and that the trash is taken out. Other than that it was an OK and reasonable stay.
No restaurant but worse no coffee! Hotel is not well appointed and has a very confusing layout. It sufficed for 2 nights but I cannot recommend it.
Good central location downtown. The hotel doesn't have much to it other than a check-in and rooms.
Don't mistake this for the Fairmount Copley Plaza hotel as I did. It is bare bones, the staff was very friendly, very nice. But amenities were few, very little service inside hotel but it was clean and safe and convenient. I wanted to stay at fairmount copley Plaza. I goofed but it could have been worse , it wasn't far away.
There was no coffee pot in the room and the elevator was a bit slow. However, the staff was very friendly and helpful. Very close to the train.
The staff was very friendly.
The room was decent enough but some amenities were lacking. There was a garbage can in the bathroom but one in the living area would have been nice. Missed having a coffee maker or ability to make tea. Biggest problem was that there was no door handle note to inform room service if the room was occupied or not and a number of times we had to keep responding to the maids and on one day the maid entered the room twice before we could answer that we were still in the room.
Needs another elevator
Rooms small dark and cramped. Elevators had only one working and it was shaky.
Great place - can’t beat the location. Excellent, helpful, friendly staff. Very clean. And the best freezer/fridge combo I’ve ever seen in a hotel room!
Great Back Bay location close to Public Gardens and downtown. Was nice and quiet with a comfortable bed, slept well.
Great hotel... Fantastic staff. Close to all we wanted to see (Fenway, Common, Boyleston). Wish the rooms had a microwave to heat water for tea.
Property did not live up to 4 star level. The room did not have a closet, a luggage rack, a hair dryer Or any shelves in the bathroom. One of the elevators was out and the one that worked was very slow. With that, the front desk was very nice and tried to be helpful.
Our stay was only one night. The rooms are tiny but clean. Parking was not great. Friendly staff. No Valet service. Nice hotel but I'm not sure I'd stay again.
Small room .... no bar or restaurants in the hotel
There was no pet free rooms for people with allergies. The hotel and the rooms stunk like dog urine. Staff were friendly!
Wonderful boutique hotel in a great location. They do a wine hour every weeknight from 5pm - 6pm and have a continental breakfast each morning till 10:30am. I stayed in a king room and it was a fine size for 1-2 people. The bathroom is a little small, but you're not spending a ton of time in there. Bed was very comfortable. Since it's an older building you may hear the shower running in the adjacent room but I didn't have a problem with that.
No coffee pot or refrigerator in room. Breakfast was lacking
Located in Back Bay within a 5-minute walk of Copley Square, Copley Square Hotel is within a mile (2 km) of other popular attractions like Boston Common. This 164-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-in.
Guests can expect to find free WiFi and 43-inch LCD TVs with cable channels and Netflix. Other amenities include safes, phones, and desks.
A local mainstay since 1891, Copley Square Hotel offers free WiFi in public areas, express check-in, and express check-out. Valet parking is offered for USD 59 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets.
Very centrally located in Boston, easy access to everything. The rooms are reasonably modern with large scale TVs, fridge, and a small desk to get some work done. All very functional and well done. The hotel itself is a bit old with squeaky floors. What I did not like was that, over 4 nights, the room was only made once. They seem to have staffing issues at the moment but when you're paying over $300/night I do expect that my bed is made and that the trash is taken out. Other than that it was an OK and reasonable stay.
No restaurant but worse no coffee! Hotel is not well appointed and has a very confusing layout. It sufficed for 2 nights but I cannot recommend it.
Good central location downtown. The hotel doesn't have much to it other than a check-in and rooms.
Don't mistake this for the Fairmount Copley Plaza hotel as I did. It is bare bones, the staff was very friendly, very nice. But amenities were few, very little service inside hotel but it was clean and safe and convenient. I wanted to stay at fairmount copley Plaza. I goofed but it could have been worse , it wasn't far away.
Thank you very much for your review of your recent stay at the Copley Square Hotel. While we strive to exceed the expectations of each guest, it’s clear we missed the mark on a few things and for the I apologize. We work hard every day at improving and look forward to your return and earning your trust to become your home away from home while in Boston.
There was no coffee pot in the room and the elevator was a bit slow. However, the staff was very friendly and helpful. Very close to the train.
We are lucky to have a great team at the Copley square Hotel, thank you for noticing the effort that they make to take care of you.
The staff was very friendly.
Stacy, We are lucky to have a great team at the Copley square Hotel, thank you for noticing the effort that they make to take care of you.
The room was decent enough but some amenities were lacking. There was a garbage can in the bathroom but one in the living area would have been nice. Missed having a coffee maker or ability to make tea. Biggest problem was that there was no door handle note to inform room service if the room was occupied or not and a number of times we had to keep responding to the maids and on one day the maid entered the room twice before we could answer that we were still in the room.
We thank you for sharing your feedback and will review these comments with our team
Needs another elevator
Thank you
Rooms small dark and cramped. Elevators had only one working and it was shaky.
We thank you for choosing our property, we greatly appreciate this feedback. While many guests find an experience here to be both convenient and relaxing, we deeply regret that this was not your impression.
Great place - can’t beat the location. Excellent, helpful, friendly staff. Very clean. And the best freezer/fridge combo I’ve ever seen in a hotel room!
Our central location makes it easy for guests to explore some of the many exciting attractions that await just beyond our front doors, and we are delighted that you enjoyed your stay. Until next time, Copley Square Hotel
We loved having you with us during your recent visit to Boston, our location in Copley Square is a fantastic home base to explore Boston. thank you for staying with us at the Copley Square Hotel.