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Recent guest reviews

Facility was clean and upscale. Staff was friendly and appeared to work well together. The food at Clink was excellent.

One of the best hotels in Boston. Great location, excellent food, and amazing and helpful staff.

This is a super cool spot with live DJ in the lobby most nights we were there. If you don’t like a trendy, loud, evening atmosphere this won’t be your spot. Area directly around the hotel isn’t great but a walk across the street to Beacon Hill puts you right in a charming neighborhood. The location has easy access to the T and walking distance to any part of town. Lovely choice for us!

The location was ideal as my wife had surgery at Mass Eye and Ear and it’s literally the next building over... the hotel let me have a late check out due to the surgery and recovery running late.

Very clean and orderly. Friendly service would definitely stay there agwin

The property has seen better days. The floors and furniture are laminate and show wear. There were dogs barking all night long and loud parties. When asked, the staff said there wasn't a lot they could do about people screaming Chug Chug and obscenities in their rooms at midnight and did nothing more than ask them to turn off loud music. It's COVID, but the common area floors were dirty. Food from CLINK was marginal though service was very good.

The place is very old and dark and depressing inside. It’s not worth the money. The staff was rude and I had to ask 4 times to have a coffee maker in the room and never received house cleaning despite asking 3 times. I also paid for breakfast and but never received a voucher and wouldn’t give it to me There are better hotels nearby. Stay away!!!

*Clean, * quiet, *friendly and efficient staff *ggod location for our needs

Champagne upon entering Advil upon leaving Perfect!

One of the most unique properties I have stayed in the states. An old state prison has been refurbished into a luxury hotel.

The room was cozy and comfortable....the beds were very comfortable. Greeeat. .pillows.. FOOD...OUTSTANDING

For the amount this hotel charges (including surprise expenses they tacked on at the end, beyond the Orbitz price), they don’t deliver much. To have coffee in one’s room you have to order it via room service for $12+ and the pad of paper by the phone had exactly 2 pages left. The so-called complimentary 2 water bottles were later tacked on to a “convention center fee” tho I was not at a convention! The room WAS mobility accessible, near the elevator (which I requested), and bed was comfortable. But almost everything cost extra including WiFi. To pay so much for a hotel room and get so little, I’d just as soon stay at the Marriott’s other, less expensive hotels which offer a great breakfast (residence hotels) and others. I chose the Liberty because of its proximity to Mass General Hospital where I needed to visit, but I won’t stay there again.

This hotel was originally a prison. So the layout and interior structure in many ways is intact representing its history. However, it made me feel a bit claustrophobic, dark, and no areas that you can cozy up. They have many seating areas with side by side chair and a table in between. But none of these areas are family friendly or warm and fuzzy. The gym is very small. I had a latte in a 6 oz mug, when I asked for a larger size, they told me, “this is the largest.” I paid 7.50 for a very mediocre latte. Too pricy for its offering.

Charles St Boston MA

Hotel highlights

  • Walking distance to Boston Common and The Freedom Trail
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in West End, The Liberty, a Marriott Luxury Collection Hotel, Boston is a leisurely stroll from popular sights such as Boston Common and The Freedom Trail. This 5-star hotel has 298 guestrooms and offers free in-room WiFi, a gym, and a nightclub.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and LCD TVs with pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones. Housekeeping is available on request.


Property features

Guests staying at The Liberty, a Marriott Luxury Collection Hotel, Boston enjoy a nightclub, a gym, and free WiFi in public areas. Valet parking is available for USD 69 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and free use of bicycles.

Room options

Deluxe Room, 1 King Bed, Non Smoking, City View (Upper Floor, Grand Deluxe)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking (High Floor, Street View)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking (High Floor, Street View)

1 King Bed | Sleeps 2

Guest reviews for The Liberty, a Marriott Luxury Collection Hotel, Boston

Everyone (23) Couples (3) Family (7)
5
Everyone

Facility was clean and upscale. Staff was friendly and appeared to work well together. The food at Clink was excellent.

By on Aug 7, 2022

Review comment responded on Aug 9, 2022

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

5
Family

One of the best hotels in Boston. Great location, excellent food, and amazing and helpful staff.

By , from Kansas City on Aug 6, 2022

Review comment responded on Aug 6, 2022

Thank you for sharing this great review! Glad to know you enjoyed your stay and we hope to welcome you back soon.

5
Family

This is a super cool spot with live DJ in the lobby most nights we were there. If you don’t like a trendy, loud, evening atmosphere this won’t be your spot. Area directly around the hotel isn’t great but a walk across the street to Beacon Hill puts you right in a charming neighborhood. The location has easy access to the T and walking distance to any part of town. Lovely choice for us!

By on Jul 25, 2022

Review comment responded on Jul 25, 2022

Thank you for taking a moment to review our hotel, Lisa. We're so glad to know that you enjoyed your overall stay with us! We look forward to welcoming you back to The Liberty soon.

5
Everyone

By on Dec 12, 2021

5
Partner Couples

The location was ideal as my wife had surgery at Mass Eye and Ear and it’s literally the next building over... the hotel let me have a late check out due to the surgery and recovery running late.

By on May 6, 2021

Review comment responded on May 10, 2021

Thank you for providing such a wonderful rating. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay at our property. It would be an honor to welcome you back again in the future.

5
Everyone

Very clean and orderly. Friendly service would definitely stay there agwin

By on Feb 18, 2021

Review comment responded on Feb 19, 2021

Thank you for your honest and kind review. I will be sure to share your review with my team. We are so happy you enjoyed your visit. Please stay healthy and enjoy safe travels!

2
Family Family

The property has seen better days. The floors and furniture are laminate and show wear. There were dogs barking all night long and loud parties. When asked, the staff said there wasn't a lot they could do about people screaming Chug Chug and obscenities in their rooms at midnight and did nothing more than ask them to turn off loud music. It's COVID, but the common area floors were dirty. Food from CLINK was marginal though service was very good.

By on Jan 19, 2021

Review comment responded on Jan 25, 2021

Thank you for your honest feedback. I will be sure to share this with my team to improve our standards and elevate guest experiences. I am very sorry for the inconveniences this may have caused.

2
Family Business Business

The place is very old and dark and depressing inside. It’s not worth the money. The staff was rude and I had to ask 4 times to have a coffee maker in the room and never received house cleaning despite asking 3 times. I also paid for breakfast and but never received a voucher and wouldn’t give it to me There are better hotels nearby. Stay away!!!

By , from Minneapolis on Dec 6, 2020

Review comment responded on Dec 6, 2020

Thank you for taking the time to write your honest review. I am very sorry for having fallen short of your, and our, expectations. I will be sure to connect with my team to improve our guest experiences.

5
Partner Couples Business Business

*Clean, * quiet, *friendly and efficient staff *ggod location for our needs

By , from Connecticut on Sep 9, 2020

Review comment responded on Sep 13, 2020

Thank you for your honest and kind review! I am very happy you enjoyed you stay with us. I will be sure to share this review with my team. Please stay safe and I hope to see you again soon!

3
Partner Couples

By , from Boston on Jun 8, 2020

Review comment responded on Jun 20, 2020

Thank you so much for staying with us! Please reach out to our team to better improve your experience. Please stay safe!

The Liberty, a Marriott Luxury Collection Hotel, Boston

215 Charles St, Boston, MA 02114
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