I loved the room and the breakfast was really delicious (eggs benedicts, smoked salmon, smoothies, appetizers..) It was dirty inside pool where water ends on the wall..black dirt around . In the jacuzzi looked the same
Prepaid a king room for my elderly parents. Went to check in at checkin time. No room ready for them. Had to wait a hour then the room was a connector for a suite had a Murphy queen size bed. Terrible bed. No other rooms available. Disappointing for a Westin property
The staff really made an extra effort to make our stay a good one. The daily gift certificate to their in house Starbucks was a nice surprise as was their willingness to hold our luggage for a few hours after checkout.
they let us in at 10:30 am and we had driven off the cape early to avoid traffic. So we took a long nap-then had lunch downstairs in lucheon area. we ate in restaurant at night. My lobster , mac and cheese was yummy and we had dinner with my brother and his wife. Minutes to airport, we went to tut exhibit because she told us we could get in and we did. loved it.
Great Stay
Travis, Sophia and the person who checked me in were outstanding! I will chose this hotel again! Thank you! Your levels of cleanliness is what I also love! People tend to forget that there’s still a pandemics so thank you for protecting your staff and your customers.
Saying “Seaport” is misleading. I thought it was along the Boston harbor area but it’s at the convention center with no restaurants or parking close by. You’re at the mercy of the hotel when it comes to food and beverage and they charge you accordingly. The staff, however, was very thorough and caring.
Hospitality was great. I didn't like the short stay
Clean, friendly and located in a fun part of Boston overlooking Boston Harbor.
Hotel is very nice and contemporary. Location good - although you have to walk a few blocks to get to the fun part of the Seaport district. But it's really the only option for a good hotel in the area.
Fantastic stay, relaxing and cool vibe. Wish there had been clear information about parking on the website and a sign as we approached the hotel about where to park. Very confusing! A bit of a walk from the action in the water but decent price for the area. Great staff!
Booked a king room, ended up with two full beds. Happy anniversary to us.
The staff were very nice and efficient! Probably one of the best hotels I’ve stayed at.
Excellent check in. Great Location.
Stayed one night with my family. It is very nice hotel. Clean, comfortable and stylish. We enjoyed it very much.
The hotel was nicely located close to Logan Airport. The neighborhood around the hotel was safe and had a great park nearby. The Lawn on D was a fun spot to enjoy the nice weather and some live music. The biggest problem with the hotel was the noise. The door to the hall was not even close to being sound muffling let alone soundproof. All night long we could hear loudly and clearly every conversation the other guests were having as they came and went down the corridor.
Located in Seaport District within a mile (2 km) of Boston Harbor, The Westin Boston Seaport District is within 2 miles (3 km) of other popular sights such as New England Aquarium. This 793-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and a conference center. It's connected to the convention center in central Boston and also close to Boston Common and Faneuil Hall Marketplace.
For your convenience, a to-go breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/cafe.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Refrigerators, coffee makers, and free local calls are also available.
At The Westin Boston Seaport District, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 54 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a conference center, a business center, and a computer station.
I loved the room and the breakfast was really delicious (eggs benedicts, smoked salmon, smoothies, appetizers..) It was dirty inside pool where water ends on the wall..black dirt around . In the jacuzzi looked the same
Prepaid a king room for my elderly parents. Went to check in at checkin time. No room ready for them. Had to wait a hour then the room was a connector for a suite had a Murphy queen size bed. Terrible bed. No other rooms available. Disappointing for a Westin property
We appreciate the feedback, Denise.It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We also are disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. Your feedback is much appreciated.We do hope you give us another opportunity to share a more positive experience with you soon.
The staff really made an extra effort to make our stay a good one. The daily gift certificate to their in house Starbucks was a nice surprise as was their willingness to hold our luggage for a few hours after checkout.
Thank you for the outstanding review, Joseph! We're delighted your experience at The Westin Boston Seaport District was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!
they let us in at 10:30 am and we had driven off the cape early to avoid traffic. So we took a long nap-then had lunch downstairs in lucheon area. we ate in restaurant at night. My lobster , mac and cheese was yummy and we had dinner with my brother and his wife. Minutes to airport, we went to tut exhibit because she told us we could get in and we did. loved it.
Thanks for the great review and rating, Bruce! We're happy that your overall stay at The Westin Boston Seaport District was enjoyable and that you were able to take advantage of our food offerings and location. It's great that you appreciated our team and we certainly look forward to welcoming you back again soon for another wonderful visit! Thank you again for sharing your feedback!
Great Stay
Thank you for sharing your perfect rating with us, Ernie! It's wonderful to see how much you appreciated your time at The Westin Boston Seaport District! We want everyone to feel right at home at The Westin Boston Seaport District. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!
Travis, Sophia and the person who checked me in were outstanding! I will chose this hotel again! Thank you! Your levels of cleanliness is what I also love! People tend to forget that there’s still a pandemics so thank you for protecting your staff and your customers.
Thanks for the wonderful review, Natalie! It's excellent you had such a fantastic experience at The Westin Boston Seaport District! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Travis and Sophia are valued members of our team so it's no surprise that they took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon!
Saying “Seaport” is misleading. I thought it was along the Boston harbor area but it’s at the convention center with no restaurants or parking close by. You’re at the mercy of the hotel when it comes to food and beverage and they charge you accordingly. The staff, however, was very thorough and caring.
Hospitality was great. I didn't like the short stay
Thank you for taking the time to share your review with us, Meida.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!