- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Hyatt Regency Boston
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 272 reviews
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Recent guest reviews
I was very hesitant to stay here after I booked because I booked then I read the reviews and none of them were great. I will start by saying this hotel is GREAT. I went march 15-19 and it was beyond freezing!! I was very glad we packed gloves, beanies, and our coats. We went to Boston and we did alot of sightseeing and it also happened to be St. Pattys weekend which I was very excited about. Although, people in Boston are not friendly at all (were from LA and I'd rather have fake nice at least) the hotel is literally walking distance from everything in Downtown Boston since its centrally located. if your looking for an upscale nice place fro drinks and a short distance from the hotel Legal crossings is great. if you want more of a chill restaurant, bar kind of place "back deck" is a good place, the burgers are good, tacos are delicious and the palomas (tequilla) is awesome!! The room was perfect for what we needed, central location, great view, and a nice hotel. Although the bed was not comfortable at all, so be prepared. If i were to go back to Boston, id stay somewhere else because i thought the hotel was over priced for what we got esp since housekeeping only cleaned your room and gave you new towels ONLY if you called and requested it. overall rate 1-10, id give it a 7
Great hotel in an amazing area. The only thing- I wish they had a spa. But overall, great stay.
I would never stay at this hotel ever again! It’s very disappointing that Orbitz even has it as an option. They believe that it’s ok for drunkin men hitting on hotel guests is OK! What a disappointment
Stay here when we have a show to see. Their restaurant “Avenue One” is an excellent choice for a nice dinner before or after any show. cant beat the location and the food wont disappoint.
Flew in and flight got in early morning. Room was not ready until nearly 4:00 pm, which was a little rough, but we were able to leave our bags at the desk and explore the city until the room was ready to go. One of our bags was lost for a little while, but was eventually found. I’ve stayed here before, and will stay again. Staff is nice, rooms are clean, location is great. Little mishaps happen...nothing huge. My only recurring gripe is I wish rooms were ready before 4:00 pm.
No luggage stand. No grab bars in bath. TV programming by cell phone, no info in room for TV. Wonderful concierge.
Live in NH down in Boston for one night. Great area, next to Opera House. Room not ready at check-in 4:25 pm but accommodated with drinks at the bar until ready, took about 10 min. Nothing else but overall great place to stay.
The hotel was magnificant, except trying to get a copy of my bill, between their website not assisting to the people at the front desk not asking if I wanted one. Not to mention I was basically charged for TWO stays based on the overcharge. WOULD NOT BE USING HYATT AGAIN!!
The front desk staff was so helpful and amazing ⭐️⭐️⭐️⭐️⭐️
Quick visit to see Cabaret, the hotel is in the perfect location for Boston Opera house, quick walk to theater, room was comfortable with a nice little table for 2 for late night room service, view of the city. Enjoyed dinner in the hotel restaurant, food was good, waiter was terrific, breakfast was delicious. This hotel choice made our quick trip to Boston perfect!
Walking distance to the Commons, theatre district, good restaurants and near South Station. Taxi service excellent. Hotel room comfortable and attractive. Maid service was inattentive (no service one day), but overall staff treated us well.
It was an overall great stay. The hotel was gorgeous. My only issues were the spotty Wifi in the rooms and the sheets were dirty in one of the beds and was never changed during our entire stay.
Very much enjoyed my stay. Would have like some complimentary breakfast in the lobby. The breakfast was very expensive.
Friendly staff and pleasant environment. Should expand menu choices. The breakfast was mediocre but the price exhobitant
Never been to Boston and love it,definitely going back to the same hotel.friendly people
I hate writing negative reviews because I found the service staff (meaning the waiters, bartenders and cleaning staff very sweet and accommodating) but the higher management and even the reception staff was lacking in being helpful. We encountered a number of issues with the cleanliness of our room and with a stay at this rate, I would expect much better. Also, the pool and workout rooms are a walk! As a woman, I wouldn't feel comfortable making the long and deserted trek to them. The vibe at this hotel is definitely business class oriented and we were looking for a livelier place so I wish I would have chosen the W instead. That said, the breakfast buffet and the staff at breakfast were amazing!
Hotel had no drawers - first for me. I did love the location and everyone was super nice. B
we went to Boston to see a Red Sox game, stayed 2 nights,hotel is clean and safe location, is a short walk to the Quincy market
Great location, wonderful staff and great breakfast
Wonderful stay, enjoyed walking around Boston & swimming in the pool.
Hotel highlights
- Walking distance to Boston Opera House and Boston Common
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Located in Downtown Boston, Hyatt Regency Boston is adjacent to Boston Opera House and within a 10-minute walk of other popular attractions like Boston Common. This 502-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a health club. It's in central Boston and also a short walk from Boston Public Garden and Faneuil Hall Marketplace.
Dining
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:30 AM.
Rooms
All 502 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include laptop-compatible safes, phones, and ironing boards.
Property features
Guests of Hyatt Regency Boston enjoy a health club, free WiFi in public areas, and 21 meeting rooms. Valet parking is offered for USD 55.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.
Guest reviews for Hyatt Regency Boston
Everyone
I was very hesitant to stay here after I booked because I booked then I read the reviews and none of them were great. I will start by saying this hotel is GREAT. I went march 15-19 and it was beyond freezing!! I was very glad we packed gloves, beanies, and our coats. We went to Boston and we did alot of sightseeing and it also happened to be St. Pattys weekend which I was very excited about. Although, people in Boston are not friendly at all (were from LA and I'd rather have fake nice at least) the hotel is literally walking distance from everything in Downtown Boston since its centrally located. if your looking for an upscale nice place fro drinks and a short distance from the hotel Legal crossings is great. if you want more of a chill restaurant, bar kind of place "back deck" is a good place, the burgers are good, tacos are delicious and the palomas (tequilla) is awesome!! The room was perfect for what we needed, central location, great view, and a nice hotel. Although the bed was not comfortable at all, so be prepared. If i were to go back to Boston, id stay somewhere else because i thought the hotel was over priced for what we got esp since housekeeping only cleaned your room and gave you new towels ONLY if you called and requested it. overall rate 1-10, id give it a 7
happy with everything
Everyone
Great hotel in an amazing area. The only thing- I wish they had a spa. But overall, great stay.
never again!
Everyone
I would never stay at this hotel ever again! It’s very disappointing that Orbitz even has it as an option. They believe that it’s ok for drunkin men hitting on hotel guests is OK! What a disappointment
fabulous hotel close to the theater district.
Everyone
Stay here when we have a show to see. Their restaurant “Avenue One” is an excellent choice for a nice dinner before or after any show. cant beat the location and the food wont disappoint.
nice central hotel for boston
Everyone
Flew in and flight got in early morning. Room was not ready until nearly 4:00 pm, which was a little rough, but we were able to leave our bags at the desk and explore the city until the room was ready to go. One of our bags was lost for a little while, but was eventually found. I’ve stayed here before, and will stay again. Staff is nice, rooms are clean, location is great. Little mishaps happen...nothing huge. My only recurring gripe is I wish rooms were ready before 4:00 pm.
nice hotel, close to freedom trail
Everyone
No luggage stand. No grab bars in bath. TV programming by cell phone, no info in room for TV. Wonderful concierge.
convenient location
Everyone
Live in NH down in Boston for one night. Great area, next to Opera House. Room not ready at check-in 4:25 pm but accommodated with drinks at the bar until ready, took about 10 min. Nothing else but overall great place to stay.
overcharged!
Everyone
The hotel was magnificant, except trying to get a copy of my bill, between their website not assisting to the people at the front desk not asking if I wanted one. Not to mention I was basically charged for TWO stays based on the overcharge. WOULD NOT BE USING HYATT AGAIN!!
great staff!
Everyone
The front desk staff was so helpful and amazing ⭐️⭐️⭐️⭐️⭐️
theater night
Couples
Quick visit to see Cabaret, the hotel is in the perfect location for Boston Opera house, quick walk to theater, room was comfortable with a nice little table for 2 for late night room service, view of the city. Enjoyed dinner in the hotel restaurant, food was good, waiter was terrific, breakfast was delicious. This hotel choice made our quick trip to Boston perfect!
