The hotel was very conveniently located and comfortable. I would not recommend eating at the property as the food was mediocre. There are also many excellent restaurants located in downtown Boston.
The staff was friendly and the room was a good size and clean. The furnishings and bathroom look up to date.
This hotel has it all! Our family of 4 got adjacent rooms with queen beds. The central location made it convenient to walk, valet our rental car, or take a trolley everywhere. The staff is so friendly and the facility is very clean. We especially loved William, our server in the hotel restaurant Avenue One. He went over and beyond to make our daily breakfasts wonderful. The food is exceptional but it was his customer service that made our visit memorable. If I had anything to complain about, it would be the beds are very firm, not my preference. Even so, my next visit to Boston I will definitely be staying here.
The staff at this Hyatt is outstanding. They are courteous, and genuine. It's a beautiful hotel.
Close to South Station. Quick and easy check in. Friendly staff and great room.
Convenient
Very nice, comfortable hotel. The gym is nice, but it is odd that you have to go to the 6th floor then walk down two sets of staircases. It should be accessible by the 4th floor.
Very nice room. Staff very helpful.
Great location! Very friendly staff
Nice, high-class hotel, very friendly and helpful staff
Only one elevator working Rude front desk check in Old hotel just put a bandage over it.
The property is quite nice and everyone we encountered was super friendly. Parking was insanely expensive but that's a given in a large city. Overall, the room was very nice, modern, and spacious. Would stay here if we were in Boston again.
Didn't like being charged for garage I didn't use, amenities I didn't use, convention room I didn't use
Low quality pillows, no desk, no maid service, needed to take 2 elevators to exit hotel. The food was alright.
Friendly staff, clean and comfortable. Walls are thin and for 2 of my 3 nights had a very loud talker next door that was up early and stayed up late. Had some issues with the toilet not wanting to flush as well. Not sure what I was paying extra for as far as the resort fee - I didn't receive anything and wasn't able to use the $10 dining credit or clam chowder tokens.
The location was great! Everything was walkable distance. All the staff that we’ve encountered were super nice and prompt to our requests. The crib that we rented for our baby was little battered, but my baby didn’t sleep in it (he slept on my bed) so that’s ok. I would stay here again for my next Boston trip! Thank you
Staff was very pleasant. We were able to check-in early which so very nice. Wait staff for breakfast were great
Located in Downtown Boston, Hyatt Regency Boston is adjacent to Boston Opera House and within a 5-minute walk of other popular sights like The Freedom Trail. This 502-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect 55-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and laptop-compatible safes are also standard.
Guests of Hyatt Regency Boston enjoy a gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 58 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, express check-in, and express check-out.
The hotel was very conveniently located and comfortable. I would not recommend eating at the property as the food was mediocre. There are also many excellent restaurants located in downtown Boston.
The staff was friendly and the room was a good size and clean. The furnishings and bathroom look up to date.
This hotel has it all! Our family of 4 got adjacent rooms with queen beds. The central location made it convenient to walk, valet our rental car, or take a trolley everywhere. The staff is so friendly and the facility is very clean. We especially loved William, our server in the hotel restaurant Avenue One. He went over and beyond to make our daily breakfasts wonderful. The food is exceptional but it was his customer service that made our visit memorable. If I had anything to complain about, it would be the beds are very firm, not my preference. Even so, my next visit to Boston I will definitely be staying here.
The staff at this Hyatt is outstanding. They are courteous, and genuine. It's a beautiful hotel.
Close to South Station. Quick and easy check in. Friendly staff and great room.
Convenient
Very nice, comfortable hotel. The gym is nice, but it is odd that you have to go to the 6th floor then walk down two sets of staircases. It should be accessible by the 4th floor.
Very nice room. Staff very helpful.
