Polite staff. Unfortunately thats all the good. The beds are extremely uncomfortable. There were stains in the rug and sheets and we also found cigarette butts on the floor and we stayed in the executive suite. I will not be staying here again.
Good Property, but there were questionable individuals hanging outside of the hotel.
The property was excellent. Better than i imagined. After dealing with COVID for the past three months, this mini break was just what the doctor ordered.
Clean rooms, great location to the theatre, amazing workout room and pool. We will stay again. The front desk staff is pleasant but could be a bit more friendly. The doorman and gift shop clerk were fabulous and super friendly. Reasonable rates but do not forget the parking. It is standard for the city. I highly recommend.
Its perfect! I loved everything about it and i doubt anyone has any negative reviews about this place
Beds were a bit too firm but otherwise this hotel was perfect for an overnight stay after a show at the Opera House
The property is in a wonderful location and is beautiful. However the toilet paper is terrible, everything is very high quality and then you use the restroom and the toilet paper is very cheap and causes irritation. One of our pillows had a stain on it. Room service was excellent. Great trip and well worth it.
Friendly desk staff and house keeping was very helpful. Room looked modern and clean. Nice city view. The gym was hotel typical with treadmills, elliptical, free weights etc. Plenty of modern machines with individual entertainment sets on each. Service in the restaurant and bar was slow and a bit inattentive. In the bar my wife and I had to flag the bar tender away from flirting with other guests to place an order and later the same to get our check. Friendly when we did interact and the drinks were well made. Biggest criticism was we made reservations for January in October. In December the hotel changed policies and now charges all guests an additional $25 as a "visitors fee". Truly smacks of just a hidden increase in room rate. On checkout I challenged the practice and the hotel removed the charge. I have issues with agreeing to a cost and then after arriving having the other party want to change that agreement.
Everything was 5*. We will be coming back real soon. Thank you
I like that restaurants are near by and that you can walk to many places example boston common
Didn’t like having to pay a high rate for parking each day. A nice hotel like this should provide parking as a service for it’s guests.
Front desk staff was great. Location was convenient. Would definitely recommend hotel.
Located in Downtown Boston, Hyatt Regency Boston is next to popular attractions like Boston Opera House and Downtown Crossing. This 502-room, 4-star hotel has a restaurant, free in-room WiFi, and a health club.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
The 502 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Laptop-compatible safes, phones, and ironing boards are also available.
Guests of Hyatt Regency Boston enjoy a health club, free WiFi in public areas, and conference space. Valet parking is offered for USD 58.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Polite staff. Unfortunately thats all the good. The beds are extremely uncomfortable. There were stains in the rug and sheets and we also found cigarette butts on the floor and we stayed in the executive suite. I will not be staying here again.
Good Property, but there were questionable individuals hanging outside of the hotel.
The property was excellent. Better than i imagined. After dealing with COVID for the past three months, this mini break was just what the doctor ordered.
Clean rooms, great location to the theatre, amazing workout room and pool. We will stay again. The front desk staff is pleasant but could be a bit more friendly. The doorman and gift shop clerk were fabulous and super friendly. Reasonable rates but do not forget the parking. It is standard for the city. I highly recommend.
Its perfect! I loved everything about it and i doubt anyone has any negative reviews about this place
Beds were a bit too firm but otherwise this hotel was perfect for an overnight stay after a show at the Opera House
