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The Westin Copley Place, Boston

4.0 out of 5.0

Recent guest reviews

I requested that i wanted a room not close to the elevator and i got a room one step away from the elevator. I could hear every single person walking in and out. I specially requested it both by calling and messaging and it was completely ignored. Will not stay here again

Nothing short of fabulous. The staff was eager to help and even upgraded my room; to a newly renovated room with spectacular views of Boston and the Charles River. The hotel is located in the middle or everything: great shopping, eating and historical places Boston has to offer. I can’t wait to be back in Boston and for another great stay at The Westin Copley Place.

Very loud from renovations and other room noise, bathtub backed up terribly even after calling 3 times, staff unfriendly and seemed bothered.

Good experience but I reserved a king sized bed. The hotel gave a queen sized bed instead that felt like a full size bed.

Water was brown. Staff was not helpful with local foods. Costly and not worth it. I have dealt with friendly staff. Totally overrated.

This is a solid back bay hotel that is conveniently located.

What a gem! Loved every aspect of the hotel, from the location, staff and the amenities. All are excellent.

Close to everything in the Back Bay. Easy to get an Uber to the main entrance. Rooms adequate size (not the tiny 'boutique' hotel rooms. A tad pricey though for essentially a standard business hotel.

Big hotel, great location, and fairly convenient to everything with great nearby shopping and good restaurants. Rooms were clean and very comfortable. We arrived on a holiday weekend to a busy hotel, so check in line was very slow. The greeting was lukewarm. Our luggage was also slow to arrive as it was delivered to the wrong room. Getting through to a person at all times during our stay was a long process with an extended wait.The staff was nice but not overly helpful, and the concierge sent us to a restaurant that was closed Labor Day. It was an honest mistake as the restaurant was 5 minutes from stated opening time online when he called, but the issue for us was we were traveling with my 80+-year-old mother-in-law and the extra walk of a few blocks to find another place was not comfortable. Driving in downtown Boston overall foolhardy, so I highly recommend you park your car and walk, taxi or take public transportation.The in/out valet parking did not give easy access to our car as taking it out was a pain and slow. Finally, we were charged an extra day of parking on our final invoice, which was added to the "final" bill and emailed after we left. This was more time spent calling the hotel to settle the discrepancy.

I had a great time. I went several places and was easily able to get back to the hotel.

Watch in-room dining service charges and tax - doubled the meal order on breakfast for 1. Great location and view. Bathrooms a bit small and could use updating.

Went to Boston for a conference and stayed a few more days. The Westin is just one block to the subway, providing easy access to all areas of Boston.

Great location in downtown Boston. Close to Prudential Center and many restaurants. They were a little understaffed for check-in but overall the stay was great. Room was very comfortable.

Clean nice convinced to stay . Parking is convenient,hotel is attached to mall.

I was staying here for a conference and if I had to come here again I would stay at another hotel and only come in for the conference events

Great hotel and a great location. Needed an early check in but had to upgraded at a cost of $40 per day to accomodate which was not the case last year. The room was nice and the view amazing but the room always smelled musty.

Location is near many DT attractions, close to major subway lines, shopping, restaurants, and is ideal for visiting Boston. The hotel itself was very well appointed and the rooms/beds very comfortable. They were very accommodating with check-out/check-in times. Overall a solid experience. Have stayed here before and will stay here again!

Great location in Boston and also near Northeastern University where my daughter goes. Walking distance to many attractions (museums, ballpark, etc.).

Great and friendly staff plus fabulous location. The bed left our back aching.

The bathroom's water pressure was very low, hot water took a long time to warm up. No venting fan in the bathroom. Room was smaller than expected, internet pictures are misleading. Parking is another story, the hotel's parking lot was full and we were told to park across the street and we had to pay $38 to park for one night.

10 Huntington Ave Boston MA

Hotel highlights

  • Steps from Copley Place and Boston Public Library
  • Onsite dining
  • 24-hour fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Back Bay, The Westin Copley Place, Boston is next to popular attractions like Copley Place and Boston Public Library. This 4-star hotel has 803 rooms and welcomes guests with 4 restaurants, a 24-hour fitness center, and a conference center. It's in central Boston and also a short walk from Hancock Conference Center and Hynes Convention Center.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

The Westin Copley Place, Boston's 803 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. 32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

At The Westin Copley Place, Boston, guests have access to a 24-hour fitness center, WiFi in public areas, and 20 meeting rooms. Valet parking is USD 61.00 per night if you plan to drive, or hop aboard the airport shuttle (available on request) for USD 19.00 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Traditional Room, Accessible

King 1 | Queen 1 | Sleeps 5

Deluxe Room, 2 Queen Beds, River View (River)

Queen 2 | Sleeps 5

Deluxe Room, 1 King Bed, River View (River)

King 1 | Sleeps 3

Studio Suite, Multiple Beds

Queen 2 | Sleeps 5

Guest reviews for The Westin Copley Place

Everyone (20) Couples (49) Business (16) Family (27) Friends (14) Other (12)
2

request ignored

Everyone

I requested that i wanted a room not close to the elevator and i got a room one step away from the elevator. I could hear every single person walking in and out. I specially requested it both by calling and messaging and it was completely ignored. Will not stay here again

By , from boston on Feb 4, 2018

5
Everyone

Nothing short of fabulous. The staff was eager to help and even upgraded my room; to a newly renovated room with spectacular views of Boston and the Charles River. The hotel is located in the middle or everything: great shopping, eating and historical places Boston has to offer. I can’t wait to be back in Boston and for another great stay at The Westin Copley Place.

By , from New York on Jan 22, 2018

2
Everyone

Very loud from renovations and other room noise, bathtub backed up terribly even after calling 3 times, staff unfriendly and seemed bothered.

By on Jan 4, 2018

5

nice luxurious hotel

Everyone

Good experience but I reserved a king sized bed. The hotel gave a queen sized bed instead that felt like a full size bed.

By , from Boston on Jan 2, 2018

2
Everyone

Water was brown. Staff was not helpful with local foods. Costly and not worth it. I have dealt with friendly staff. Totally overrated.

By , from boston on Dec 24, 2017

5
Everyone

This is a solid back bay hotel that is conveniently located.

By , from Kansas City, MO on Dec 6, 2017

5

westin copley place

Everyone

What a gem! Loved every aspect of the hotel, from the location, staff and the amenities. All are excellent.

By on Nov 13, 2017

4

good location

Everyone

Close to everything in the Back Bay. Easy to get an Uber to the main entrance. Rooms adequate size (not the tiny 'boutique' hotel rooms. A tad pricey though for essentially a standard business hotel.

By , from Chicago on Oct 4, 2017

3

overall met expectations, but patience required

Everyone

Big hotel, great location, and fairly convenient to everything with great nearby shopping and good restaurants. Rooms were clean and very comfortable. We arrived on a holiday weekend to a busy hotel, so check in line was very slow. The greeting was lukewarm. Our luggage was also slow to arrive as it was delivered to the wrong room. Getting through to a person at all times during our stay was a long process with an extended wait.The staff was nice but not overly helpful, and the concierge sent us to a restaurant that was closed Labor Day. It was an honest mistake as the restaurant was 5 minutes from stated opening time online when he called, but the issue for us was we were traveling with my 80+-year-old mother-in-law and the extra walk of a few blocks to find another place was not comfortable. Driving in downtown Boston overall foolhardy, so I highly recommend you park your car and walk, taxi or take public transportation.The in/out valet parking did not give easy access to our car as taking it out was a pain and slow. Finally, we were charged an extra day of parking on our final invoice, which was added to the "final" bill and emailed after we left. This was more time spent calling the hotel to settle the discrepancy.

By on Sep 6, 2017

5

near train lines and very walkable!

Everyone

I had a great time. I went several places and was easily able to get back to the hotel.

By , from sc on Jul 11, 2017