It was fine
Very good location, excellent cleaning service. Valet parking extremely expensive
It was a great time. Just what i needed. I love this place.
Had a great stay here! Was a bummer that the bar was closed d/t covid but everything else was great. Clean, efficient, very comfortable rooms. Would highly recommend!
Check-in was disastrous. We were given keys to a room that was already occupied. During these Covid times when we are so careful about sanitization and social distancing, we walked into the hotel room where people were in the room, clothes on the floor etc. When we went back to the front desk, we were told, "oh sorry! not sure what happened. Here is another room for you". We booked this hotel because Westin had a Valet parking option as opposed to finding a parking spot ourselves for our car during the winter season. Valet was overloaded and so it took sometimes 20-30 min to get our car, despite paying $65/day for valet. The Room was ok but the bathroom door was broken and almost coming off the hinge, barely hanging. Shower water was barely lukewarm. Overall very disappointing experience. Definitely not a 4* hotel.
A courteous staff and great hotel. I will definitely reserve a room again.
No comment at this time. I thoroughly enjoyed my stay.
Everything was great and i would definitely stay again.
It was a great experience and i will book again! Nothing negative to add.
Nobody came to help with my luggage. Even after waiting long time by the entrance still a ghost town..
Good location. Long lines at check in - not enough staff. Difficult parking. Valet very inattentive. Small area to pull in car. Competing w Ubers, taxis, limos. Saw housekeeper drop a stack of clean towels on dirty hallway floor, pick them up, then put them back on her cart to be placed in guests’ rooms.
Great location! The room was spacious and clean, and the lobby bar had a great liquor selection. Our only complaint is that there seemed to be a lot of issues with the escalators and elevators. The "down" side of the escalator from the lobby to street level was out of order for our entire stay, which resulted in a lot of people taking the elevator. There were 7 elevators, and only 3 of them seemed to actually be functioning. When trying to leave the hotel in the mornings, there was usually a long wait and a lot of the elevators that stopped on our floor were already full. That said, this wasn't really a big deal and we still enjoyed our stay!
Usually not greeted at entrance. There was a lot of construction. At the front desk there was always a line. The street area when you first walk in is not very inviting. There’s not much seating or Decour. I actually was lost the first time I went to check in.
Only complaint was that the on demand menu and cable was not great.
It was fine. what more do you need? this is ridiculous
Located in Back Bay, The Westin Copley Place, Boston, a Marriott Hotel is next to popular attractions like Copley Place and Copley Square. This 803-room, 4-star hotel has 4 restaurants, a 24-hour fitness center, and a conference center.
Enjoy dining at The Huntington, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. To-go breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
The Westin Copley Place, Boston, a Marriott Hotel's 803 rooms are air-conditioned and provide iPod docks, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 32-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include phones, ironing boards, and desks.
Renovated in 2018, The Westin Copley Place, Boston, a Marriott Hotel offers a 24-hour fitness center, WiFi in public areas, and a conference center. Valet parking is available for USD 65.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
It was fine
Very good location, excellent cleaning service. Valet parking extremely expensive
It was a great time. Just what i needed. I love this place.
Had a great stay here! Was a bummer that the bar was closed d/t covid but everything else was great. Clean, efficient, very comfortable rooms. Would highly recommend!
Check-in was disastrous. We were given keys to a room that was already occupied. During these Covid times when we are so careful about sanitization and social distancing, we walked into the hotel room where people were in the room, clothes on the floor etc. When we went back to the front desk, we were told, "oh sorry! not sure what happened. Here is another room for you". We booked this hotel because Westin had a Valet parking option as opposed to finding a parking spot ourselves for our car during the winter season. Valet was overloaded and so it took sometimes 20-30 min to get our car, despite paying $65/day for valet. The Room was ok but the bathroom door was broken and almost coming off the hinge, barely hanging. Shower water was barely lukewarm. Overall very disappointing experience. Definitely not a 4* hotel.
A courteous staff and great hotel. I will definitely reserve a room again.
