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Marriott Vacation Club Pulse at Custom House, Boston

3.5 out of 5.0

Recent guest reviews

I stayed here for one night for business travel but this was a surprisingly good place to stay for an extended period. There's an observation deck on the 25th (?) floor, a game room, a movie theater, free laundry rooms have basic kitchen appliances (I don't remember if there was a refrigerator). My room was essentially a two-room apartment, with kitchen/living area and then a bedroom (bathroom in between off a little hallway). The building is beautiful, historic, and well-maintained. I am surprised the pricing is competitive with other area hotels, given that the rooms are so spacious.

I stayed at the Marriott Custom House on the waterfront in Boston. The accomodations, location and price were just what I was looking for. I had an early am check-in that the staff was ready for. The cleaning service was timely and unobtrusive and the simple continental breakfast was just what I needed for a quick get out in the morning.

This great hotel exceeded my expectations in all but one area, food availability within the hotel. Tired of traveling and bitter cold outside, even a limited hot food menu would have been terrific. Other than that, I will be back in the warmer months. Great location and friendly staff. Close to the night action. Request a high floor room.

The hotel is in a perfect location. Once you arrive, just give your keys to the valet and walk everywhere. We had an interesting room with ceilings that were at least 25 feet tall. The room was very quiet and the bed was comfortable. the view from the observation deck was spectacular.

Historic building near everything. Great room that was really a suite. As close to the Harbor as you can get.

I spent the first night of new year in this hotel.

What a gorgeous hotel to stay at in Boston and near the waterfront and the government center. The location was perfect for our family to walk to the activities and restaurants. The suite is lovely. Very comfortable and elegant. We watched a movie by ourselves in the movie theatre in the hotel. You just request the room for when you want it and you have your own private movie experience. There are a number of activities available at the hotel throughout the day that are free to the guests. Check out their daily schedule! How wonderful to stay in a historic building such as this!

The hotel was in a perfect spot, and the staff were incredible. However our room itself needed some work. It was an odd layout and the room was very hot and was in desperate need of a ceiling fan or two. My husband and I ended up sleeping on the couch bed so that we could stay cooler. (The real bed was upstairs where the temperature was about 20 degrees hotter).

The staff is warm, friendly and very helpful. It's a great location to walk around and see the sites of Boston. Even in winter there's lots to do. The staff at the Custom House made us feel like they could not do enough for us.

So glad we decided to stay here! Wonderful and comfortable suite. Location doesn't get any better. Would stay here again in a heartbeat!

We had a room on the 2nd floor facing the Black Rose Bar in Quincy Market. The location was great but there was a cold breeze coming in from the massive windows in the room. Our entire family woke up at 3am looking for additional blankets and sweatshirts to put on. The heat was cranked up as high as it went but it was just too cold. I let the front desk know and they refunded the valet parking charge since we had such a miserable night. I was okay with that and I would stay at the hotel again since it is beautiful, but I would ask for a higher room and/or one where the heat was working.

Very nice historical building in the center of boston, with just a short walk to many fine dining restraunts, and the best irish pubs Boston has to offer. Because it's in the center of town and surrounded by bars and pubs, it gets very loud at night. I would recommend a higher level suit, we were on the 2nd floor with our room over looking the black rose pub, which was pretty loud til about 2 - 3 in the am.

You've got to see it to believe it!

Right next to Faneuil Hall, walk to North End, Back Bay and the waterfront. Comfortable accomodations in historic building with observation deck on 26th floor! Great service, a quaint boutique-ish environment.

wonderful hotel - elegant and friendly. perfect location

Hotel is next to Quincy Market, and near the harbor and Freedom Trail. View from the observation deck was a fun plus. Our room was absolutely beautiful. Brft was not free but each continental item was priced at about $2 each, with coffee being free. Still scratching my head why they would charge $5 for a small bottle of water that was placed in the room, but that is really the only negative thing that I could possibly say about this place. The concierge was very knowledgeable and helped us plan our outings. No pool or restaurant but guests can use the Marriott Long Wharf which is located nearby.

The hotel is located in the harbor area with a lot to see and do within easy walking distance. We enjoyed the unique history and architecture of this building. Our room on the second floor was two stories with a loft. The atrium dome is fantastic! The 26th floor observatory has a great panorama of Boston and is especially outstanding at sunsets. The people who work at the hotel were friendly and helpful.

Visited family. Boston is really a nice place to visit. Not as good as Alaska...

I have spent alot of time at this hotel. I's a great hotel.

This was our 4th visit to Boston and each time we've stayed at different hotels (in different parts of town.) We found this to be the most conveniently located, with easy access to the wharf, aquarium and Quincy Market!! We had a 1-bedroom loft and while there was not a full-sized kitchen, the availability of the fridge and microwave were tremendous help with 3 small kids. We also utilised the gym, and appreciated the fact that laundry facilities were complimentary (common-use washers & dryers.) We would definitely choose to stay there again should we return to Boston.

3 Mckinley Square Boston MA

Hotel highlights

  • Walking distance to Faneuil Hall Marketplace and New England Aquarium
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Boston Financial District, Marriott Vacation Club Pulse at Custom House, Boston is adjacent to Faneuil Hall Marketplace and within a 5-minute walk of other popular sights like New England Aquarium. This 84-room, 3.5-star aparthotel has a bar/lounge along with conveniences like free in-room WiFi and a fitness center. Centrally located in Boston, the aparthotel is also a short walk from TD Garden and Boston City Hall.


Dining

Start your day off with breakfast, available for a fee. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Marriott Vacation Club Pulse at Custom House, Boston's 84 apartments are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find wired Internet, free WiFi, and satellite TV. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also available.


Property features

Guests of Marriott Vacation Club Pulse at Custom House, Boston enjoy features like a fitness center, free WiFi in public areas, and an arcade/game room. Valet parking is available for USD 42.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Guest reviews for Marriott Vacation Club Pulse at Custom House

Business (3) Couples (8) Family (7) Friends (1) Other (1)
5

timeshare for tourists

BusinessTravelers

I stayed here for one night for business travel but this was a surprisingly good place to stay for an extended period. There's an observation deck on the 25th (?) floor, a game room, a movie theater, free laundry rooms have basic kitchen appliances (I don't remember if there was a refrigerator). My room was essentially a two-room apartment, with kitchen/living area and then a bedroom (bathroom in between off a little hallway). The building is beautiful, historic, and well-maintained. I am surprised the pricing is competitive with other area hotels, given that the rooms are so spacious.

By on Jul 18, 2015

3

business trip to boston

BusinessTravelers

I stayed at the Marriott Custom House on the waterfront in Boston. The accomodations, location and price were just what I was looking for. I had an early am check-in that the staff was ready for. The cleaning service was timely and unobtrusive and the simple continental breakfast was just what I needed for a quick get out in the morning.

By on Jan 22, 2015

4

well situated, fantastic view, grub?

GetawayWithFriends

This great hotel exceeded my expectations in all but one area, food availability within the hotel. Tired of traveling and bitter cold outside, even a limited hot food menu would have been terrific. Other than that, I will be back in the warmer months. Great location and friendly staff. Close to the night action. Request a high floor room.

By on Jan 12, 2015

4

interesting historic building

Couples

The hotel is in a perfect location. Once you arrive, just give your keys to the valet and walk everywhere. We had an interesting room with ceilings that were at least 25 feet tall. The room was very quiet and the bed was comfortable. the view from the observation deck was spectacular.

By on Mar 3, 2014

4

great location

BusinessTravelers

Historic building near everything. Great room that was really a suite. As close to the Harbor as you can get.

By on Jan 13, 2014

4

romantic and perfect

Couples

I spent the first night of new year in this hotel.

By on Jan 3, 2014

5

a beautiful place to stay in boston!

Families

What a gorgeous hotel to stay at in Boston and near the waterfront and the government center. The location was perfect for our family to walk to the activities and restaurants. The suite is lovely. Very comfortable and elegant. We watched a movie by ourselves in the movie theatre in the hotel. You just request the room for when you want it and you have your own private movie experience. There are a number of activities available at the hotel throughout the day that are free to the guests. Check out their daily schedule! How wonderful to stay in a historic building such as this!

By on Oct 10, 2013

3

perfect location

Families

The hotel was in a perfect spot, and the staff were incredible. However our room itself needed some work. It was an odd layout and the room was very hot and was in desperate need of a ceiling fan or two. My husband and I ended up sleeping on the couch bed so that we could stay cooler. (The real bed was upstairs where the temperature was about 20 degrees hotter).

By on Jul 1, 2013

4

we love boston

Couples

The staff is warm, friendly and very helpful. It's a great location to walk around and see the sites of Boston. Even in winter there's lots to do. The staff at the Custom House made us feel like they could not do enough for us.

By on Feb 4, 2013

5

great stay

Couples

So glad we decided to stay here! Wonderful and comfortable suite. Location doesn't get any better. Would stay here again in a heartbeat!

By on Apr 22, 2012