Friendly and helpful. Room is very comfortable
Nice staff and hotel
I love this hotel. However- the heating/cooking system was way too loud. Probably needs to be updated. And there was only one trash can in the unit.
Good down stir’s Restaurant.
Old rooms, not updated in years
Cigarette smoke can be smelled in the hallways of the room floors. Otherwise, everything is really great. Excellent hotel on all accounts. Front desk personnel are super helpful and friendly. RTP is the best spot in town for drink.
Great location. Loved the rooftop pool even though it was a bit crowded. Temperature in the room was a bit off even after adjusting manually. Would return and recommend still.
First class property
Very classy and quiet. Highly recommend.
Took a shower in cold water. It was Monday morning at 9:10am. Should not have run out of hot water! TV set is a pain to work. No guide so you must click on each station to know what is on. Heating system is noisy & inroom phone did not work properly.
Great location and clean quiet room with beautiful view
The staff was very accommodating and allowed for an early check in, which was appreciated. The room was comfortable and modern. Having the Prudential across the street allowed for great shopping and dining. Great stay.
None
There is so much in traveling. This place is great. Are business rewards going to be available for the back bay area in 2021?
Nice people. Attentive and helpful. Clean facility. Comfortable beds.
Located in Back Bay within a short walk of Northeastern University, The Colonnade Hotel Back Bay is within a mile (2 km) of other popular sights such as Boston Museum of Fine Arts. This hotel has 285 rooms and welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
48-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include iPod docks, minibars, and coffee makers.
Guests of The Colonnade Hotel Back Bay enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 65.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
Friendly and helpful. Room is very comfortable
Nice staff and hotel
Thank you for staying with us and for your kind words!
I love this hotel. However- the heating/cooking system was way too loud. Probably needs to be updated. And there was only one trash can in the unit.
Thank you for staying with us! We appreciate your feedback - we have alerted our operations team regarding your concerns.
Good down stir’s Restaurant.
Thank you for staying with us. We are glad you enjoyed Lucie!
Thank you for staying with us!
Thank you for staying with us!
Old rooms, not updated in years
Thank you!
Cigarette smoke can be smelled in the hallways of the room floors. Otherwise, everything is really great. Excellent hotel on all accounts. Front desk personnel are super helpful and friendly. RTP is the best spot in town for drink.
Thank you - we are so pleased you enjoy RTP (we agree it is the best spot in town for a drink).We have made our housekeeping team aware of the smoke smell so it can be corrected.
Great location. Loved the rooftop pool even though it was a bit crowded. Temperature in the room was a bit off even after adjusting manually. Would return and recommend still.
We are so glad you had such great stay and hope to see you again the next time you are in Boston!
Thank you for staying with us! We love the 5 rating!