Hotel Viva Villahermosa
2.5 out of 5.0
3.3
out of 5
Average Guest Review
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Recent guest reviews
1st room they gave us had an A/C unit that sounded like 747 airplane. 2nd room stank like an old locker room. The 3rd finally worked, but the whole Hotel needs major updating. Will not stay again nor recommend this hotel.
Front desk service was nice when you actually manage to get someone as they were busy but understaff. On Arrival I left an open voucher for restaurant and cleaners or other services however when getting back from work at 10 pm my cloth was not back from cleaning as supposed to, I asked front desk and told me It was ready but not deliver as I had no credit ,not happy I asked to check my credit card open voucher which they had not done yet and sure enough it would of course cover easily the 15 dollars charge ,they promise to have it send at 7 am as I needed to leave by 7:30 I had to call back now the housekeeper at 7:10 as of course so frustrated I told them to check again with front desk and I got the cloth 5 minutes later, sometimes an apology just does not cut it.. Then the next morning after another long day of work the day before I get out of the shower surprise No towels only one small hand towel .I am glad I am short. I was told by the hotel that as part of their service they leave in your room 2 small bottles of water daily as courtesy of the hotel, however daily bottles of water were not there unless you call housekeeper to remind them they would send them I do not mind paying for them but as we all know you cannot drink tap water in Mexico .They were nice but no towels is not fun not having to wait over 30 minutes to check out.
The hotel was very clean, the beds comfortable and the personnel very cordial.
Buena ubicacion, lo necesario para descansar y buen precio.
The hotel in general is not bad. Good pool. Big spaces. Excelent atention in spa. The rooms look old, bad decoration, the air conditioned system is old and is difficult to decide if you prefer the hot weather or the cold air directly in your body.
The Hotel not have Wi-Fi in the Room.
The staff was very friendly and comforting. It was very clean.
The Calinda was very comfortable, the room was o.k with a desk area and a table and two chairs. I liked the fact that the bathroom was separate from the vanity area and there was a sink with a long counter and there was adequate space for hanging clothes.The location was very good -- it was really clse of stores for shopping on the main avenue for to get the job site and there were restaurants very close.
Hotel highlights
- Walking distance to La Venta Museum-Park
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a 5-minute walk of Elevated Museum of Villahermosa, Hotel Viva Villahermosa is within a 15-minute stroll of La Venta Museum-Park. This 240-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Villahermosa Convention Center and Taj Mahal Casino are a short walk away.
Dining
Enjoy a bite to eat at La Hacienda, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
Hotel Viva Villahermosa's 240 rooms are air-conditioned and provide balconies, minibars, and coffee makers. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.
Property features
Hotel Viva Villahermosa features a nightclub, an outdoor pool, and a fitness center. A stay here includes free parking. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.
