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Recent guest reviews

We had a very good time will came back in the future thanks guys

Very nice resort

Todo estuvo muy bonito y muy lindo . Especialmente Ever :)

It’s a great place

I love the view from my room the event’s they had. I didn’t like the food it was to Americanize. I love Mexico but this time I was not impressed

The resorts itself was a bit run down, and too many local leaving food, and cups in the hallways. The resort definitely needs more night entertainment, one small club wasn't enought for the large amount of guess. People wanted to hang out at the beach after the show, but there was no lights, and it was too dark to enjoy. Adding light at the beach would surely give it a plus. The shows were great!

We usually stay at the Riu Palace, however we could not get a reservation to the Palace. We didn't think there would be a major difference in staying at Riu Jalisco since it's still part of the Riu brand but we were wrong. The food is not good, service is mediocre and the rooms standard. The only thing we really enjoyed about staying here was the entertainment.

Restrooms were dirty. Staff was not very friendly we, have stayed at different RIU resorts at other parts of Mexico and experiences were great but this specific location was disappointing.

The property in overall is good. The only thing I did not like is that the rooms dont have a lock chain on top, it only has the doorknob lock which unlocks automatically when you pull down the door knob. I have an almost three year old that opened the door and almost got out of the room. If you have a toddler, careful...they can get out of your room very easily. I had to put two chairs blocking the door and the doorknob. Staff said that none of the rooms have a chain lock to prevent my toddler from opening the door. It also means that anybody from the staff with a key can get into your room. I dont like that I cant prevent that. The hotel needs chain locks in the rooms.

Service

It was nice

The grounds are beautiful, the rooms were nice but there were only two pillows on a king size bed and they were not king-size pillows. Everything was OK but we were there on Easter weekend there were so many people that it would’ve been impossible to keep it clean

The staff needs to be friendly

Great, place was fun and safe!

This resort has very beautiful grounds. The staff were constantly cleaning to keep it looking nice. The beach was very clean too. The only bad thing is that people were smoking everywhere. It would be nice if there were designated areas for smokers. It isn’t as enjoyable to be relaxing by the pool and having the person next to you blowing smoke in your direction or at children as they are playing.

Food was not the best except at a couple of dining restaurants. On the buffet area noticed cooks manupulating the food with their bare hands (i.e putting their finger to later lick to taste for saltness, etc) which is not sanitary. The bathrooms on public areas are not in the best condition and not clean.

We enjoyed the room, the hotel and the area, only problem was the food.....very bland. Ate at steakhouse on Saturday and food had no flavor. The rib-eye was the disappointment, all other was good. Contact us if want more details.

Av. De los Cocoteros, sn-Lote K Nuevo Vallarta NAY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Nuevo Vallarta Beach, Riu Jalisco All Inclusive is within a mile (2 km) of Playa Bucerias. This 700-room, 3.5-star property has 2 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to noon. This property is home to 5 onsite restaurants, perfect for a quick bite to eat.


Rooms

TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and ceiling fans.


Property features

Guests of Riu Jalisco All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Family Room (E)

2 Double Beds and 1 Double Sofa Bed | 1 King Bed and 1 Twin Bunk Bed | Sleeps 5

Standard Double Room (U)

2 Double Beds | 1 King Bed | Sleeps 4

Standard Double Room (L)

2 Double Beds | 1 King Bed | Sleeps 4

Family Suite, 2 Bedrooms (U)

1 King Bed, 1 Double Sofa Bed and 2 Double Beds | Sleeps 6

Guest reviews for Riu Jalisco All Inclusive

Everyone (22) Couples (8) Family (26)
5
Partner Couples Business Business

We had a very good time will came back in the future thanks guys

By on Oct 24, 2022

4
Everyone

Very nice resort

By on Sep 21, 2022

5
Family

Todo estuvo muy bonito y muy lindo . Especialmente Ever :)

By on Sep 7, 2022

4
Family

It’s a great place

By on Aug 31, 2022

4
Partner Couples

I love the view from my room the event’s they had. I didn’t like the food it was to Americanize. I love Mexico but this time I was not impressed

By on Aug 23, 2022

3
Family with small children

The resorts itself was a bit run down, and too many local leaving food, and cups in the hallways. The resort definitely needs more night entertainment, one small club wasn't enought for the large amount of guess. People wanted to hang out at the beach after the show, but there was no lights, and it was too dark to enjoy. Adding light at the beach would surely give it a plus. The shows were great!

By on Aug 14, 2022

3
Family

We usually stay at the Riu Palace, however we could not get a reservation to the Palace. We didn't think there would be a major difference in staying at Riu Jalisco since it's still part of the Riu brand but we were wrong. The food is not good, service is mediocre and the rooms standard. The only thing we really enjoyed about staying here was the entertainment.

By on Aug 1, 2022

2
Family

Restrooms were dirty. Staff was not very friendly we, have stayed at different RIU resorts at other parts of Mexico and experiences were great but this specific location was disappointing.

By on Jul 29, 2022

3
Family with small children

The property in overall is good. The only thing I did not like is that the rooms dont have a lock chain on top, it only has the doorknob lock which unlocks automatically when you pull down the door knob. I have an almost three year old that opened the door and almost got out of the room. If you have a toddler, careful...they can get out of your room very easily. I had to put two chairs blocking the door and the doorknob. Staff said that none of the rooms have a chain lock to prevent my toddler from opening the door. It also means that anybody from the staff with a key can get into your room. I dont like that I cant prevent that. The hotel needs chain locks in the rooms.

By on Jul 22, 2022

4
Everyone

By on Jul 12, 2022

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