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Hotel Riu Jalisco - All Inclusive

3.5 star property
Family-friendly property on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Jalisco - All Inclusive

8 restaurants, breakfast, dinner, brunch served; international cuisine
Reception
4 outdoor pools, pool umbrellas, sun loungers
8 restaurants, breakfast, dinner, brunch served; international cuisine
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 560 sq ft
  • Sleeps 2

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(32 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (U)

8.0 out of 10
Very good
(101 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.6 out of 10
Excellent
(38 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.2 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room, Connecting Rooms (U)

  • 301 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room, Garden View (U)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (U)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Partial Ocean View (U)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 3 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (M)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Partial Ocean View (M)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms (M)

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Family Room, 3 Bedrooms, Garden View (M)

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Family Room -6 guests- Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room -6 guests- Standard

  • 721 sq ft
  • Sleeps 6

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4

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About the neighborhood

Nuevo Nayarit

Bay of Banderas is a short stroll from Hotel Riu Jalisco - All Inclusive, and other popular attractions like Nuevo Vallarta Beach are within a mile (2 km). This 820-room, 3.5-star property welcomes guests with 4 outdoor pools, 8 restaurants, and free in-room WiFi.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.0 mile
  • Flamingos Golf Club - 4 min drive - 1.7 miles
  • Playa Bucerías - 5 min drive - 1.9 miles
  • Los Arroyos Verdes - 5 min drive - 2.2 miles
  • El Tigre Golf at Paradise Village - 6 min drive - 2.4 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬13 min walk
  • ‪Reflect Krystal Sky Bar - ‬13 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Villa Bar - ‬5 min walk

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
At Hotel Riu Jalisco - All Inclusive, guests enjoy 4 outdoor pools, a nightclub, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 6 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Jalisco - All Inclusive?

This property is located in Nuevo Nayarit, a short 6-minute walk from Bay of Banderas and also 20 minutes on foot from Nuevo Vallarta Beach. You'll also find Playa Bucerías and Nayar Vidanta Golf within a short drive.

Will I be able to park at Hotel Riu Jalisco - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Does Hotel Riu Jalisco - All Inclusive have a casino on the premises?

No, Hotel Riu Jalisco - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Jalisco - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Hotel Riu Jalisco - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 8 restaurants.

Are there hot tubs at Hotel Riu Jalisco - All Inclusive?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Hotel Riu Jalisco - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Jalisco - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Jalisco - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hotel Riu Jalisco - All Inclusive.

Are there connecting rooms at Hotel Riu Jalisco - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Hotel Riu Jalisco - All Inclusive?

The closest major airport to Hotel Riu Jalisco - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Riu Jalisco - All Inclusive?

Yes, every guestroom at Hotel Riu Jalisco - All Inclusive comes with a balcony with some featuring sea or garden views.

Does Hotel Riu Jalisco - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Jalisco - All Inclusive.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 640 out of 1463 reviews
Rating 8 - Good. 412 out of 1463 reviews
Rating 6 - Okay. 211 out of 1463 reviews
Rating 4 - Poor. 104 out of 1463 reviews
Rating 2 - Terrible. 96 out of 1463 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jordan Felicity-Eve

Stayed 7 nights in Aug 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on this resort, great kids pool , food court plenty of seating , lots of restaurants to choose from , amazing beach and at night Entertainment always great .
Stayed 6 nights in May 2025

8/10 Good

Tomislav

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the reception desk. Very rude and unprofessional. I had only one positive experience at reception desk with young girl with dark hair who helped us with my kids bed. Otherwise, food was good, entertainment was great and we enjoyed the beach!
Stayed 7 nights in Aug 2025

10/10 Excellent

M Tereza

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Marina

Traveled with family and small children, Traveled with family
Liked: Staff & service
My husband and I stayed with two kids in one room. The sad part was that there was no door that would separate the bathroom and the hotel room. Property would get really dirty with used drink cups all over the place. Staff is super friendly though. Food is pretty much the same in every restaurant. Water in the pools was visibly dirty. The beach is nice with plenty of chairs available. But they charge $20 for umbrellas. One smoking area with two chairs. Okay overall but wouldn’t go back
Stayed 8 nights in Jul 2025

4/10 Poor

Minerva

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
need update really bad
Stayed 8 nights in Jul 2025

10/10 Excellent

EmmaJean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Patricia Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
For the price of the trip it’s was okay, my concerns were late food accommodations after 12pm. The only food that was available after 13 was burgers and hotdogs in fridge of a cafe I mean for a resort that low budget stuff, at least have a mini buffet with a small variety for the adults that stay out at the dance club/hall that’s open till 2am
Stayed 7 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the Riu Jalisco and yet again it was an awesome stay! The food options are endless with their 5 restaurants. The main buffet provides many of different tastes for some with the urge to try Mexican cuisine to the simplest taste of pizza and fries. The rooms had WiFi which was a big plus as some resorts only have wifi in the lobby/certain area. I can’t thank enough for the staff as they were so friendly and made our trip that much more fun!!! Everyday they had activities such as beach volleyball, soccer, ping pong, darts and many more! If you aren’t one to do activities you can easily just chill at the pool or the beach and have some drinks. Some resorts have really rocky beaches but this beach has soft sand so perfect for swimming! It was just my boyfriend and I and it was fun for us adults as they have the adult party/show later evening but would also be great for families as well as they also had a kids show early evening. Would highly recommend riu jalisco and know for a fact that we will be going there again!!
Stayed 3 nights in Aug 2025

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service
The hotel has a nice beach, variety of restaurants and bars. Lots of fun activities to do as well.
Stayed 7 nights in Aug 2025

10/10 Excellent

Monaliza

Liked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Vitaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only thing i didn't like is that they don't have a smoking area, next time i'll spend my vacation on a cruise ship, they take better care of people like me!
Stayed 9 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Mico Gabriel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On me and my girlfriends 3rd night everything was going fine until the next morning our legs and bodies were devoured what seem to look like bedbug bites
Stayed 6 nights in Aug 2025

8/10 Good

Anita Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!
Stayed 7 nights in Jul 2025

6/10 Okay

Soledad

Liked: Staff & service
Disliked: Property conditions & facilities
I like variety of food
Stayed 3 nights in Aug 2025

6/10 Okay

SOPHIA

Traveled with family
Disliked: Cleanliness
Las palapas de los camastros estan muy pequeñas y no dan suficiente sombra. Yo se que por ser todo incluido y la cantidad de gente y comida y platos que se ensucian son muchos, pero nos tocaron vasos y platos sucios, por lo tanto ya no estuvimos comodos despues. Ojo porque solo te dan una tarjeta por habitación y si la olvidas dentro del cuarto debes ir al lobby con identificación, asi que si dejaste tus pertenencias en tu habitación asegurate de traerla en foto 🙂 La chica que da el show en las noches fue grosera con un huesped durante el show y honestamente no tenia gracia para darlo.
Stayed 5 nights in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

roberto

Traveled with family and small children
Liked: Cleanliness, staff & service
I just came back today after about 4 days of vacation at this Riu Jalisco. It was a family trip, my kids loved the small children area pools. They have 2 small kids pools with slides and play area's. We all loved the beach water is warm, swimmable and plenty of waves. The food selection at the buffets is pretty good. Not spectacular, but they have just enough to make it good. The pool areas for adults are big sized, with a swim up bar. The cons were, all the pools always were dirty with random debris, trash etc. The attendant at the swim up bar was rude to me, they made an issue that i swam to the area with my kids. They're is no sign that children are not allowed near swim up bar. We just wanted some lemonade to cool down. We have been allowed to do this at competitors hotels, without an issue. The night shows were basically non existent, other hotels have awesome night shows. All they had were some sub par musicians. Big negative, no servers near pools or beach areas. All other all inclusive hotels there plenty of staff bringing you drinks. Like i said you get what you pay for. I think it was over all good. All in all i still recommend this place for a family trip, the restaurants, buffets, lobby areas were always very clean. Staff is overall positive and helpful. You'll have fun.
Stayed 3 nights in Aug 2025

4/10 Poor

LUIS

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven Eliot, Maringouin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lina

Liked: Staff & service
Stayed 3 nights in Aug 2025

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