Hotel Riu Jalisco - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Jalisco - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
8 restaurants, breakfast, dinner, brunch served; international cuisine
Aerial view
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪7 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Suite Junior

  • 559 sq ft
  • Sleeps 2
  • Free WiFi

Double Room (M)

8.2 out of 10
Very good
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room (L)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (U)

7.8 out of 10
Good
(34 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room (U)

8.2 out of 10
Very good
(111 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (C)

8.8 out of 10
Excellent
(46 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (C)

8.8 out of 10
Excellent
(17 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room, Connecting Rooms (U)

7.4 out of 10
Good
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Family Room (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room, Garden View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (U)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds
  • Free WiFi

Double Room, Garden View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Garden View (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (M)

  • 710 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds
  • Free WiFi

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Double Room, Garden View (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (C)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, Garden View (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds
  • Free WiFi

Family Room, Garden View (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Garden View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, Garden View (L)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Garden View (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Garden View (E)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Garden View (E)

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (U)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (M)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (B2C-US)

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (C)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (B2C-CA)

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (U)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (B2C-US)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (C)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (B2C-CA)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms, Garden View (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Double Room, Partial Ocean View (E)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Room, 3 Bedrooms, Sea View (E)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Family Room, Sea Facing (E)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite with Sea View

  • 559 sq ft
  • Sleeps 2
  • Free WiFi

Double Room Standard

  • 301 sq ft
  • Sleeps 4
  • Free WiFi

Family Room -6 guests- Standard

  • 721 sq ft
  • Sleeps 6
  • Free WiFi

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4
  • Free WiFi

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About the neighborhood

Nuevo Nayarit

Bay of Banderas is a short stroll from Hotel Riu Jalisco - All Inclusive, and other popular attractions like Nuevo Vallarta Beach are within a mile (2 km). This 820-room, 3.5-star property welcomes guests with 4 outdoor pools, 8 restaurants, and free in-room WiFi.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.0 mile
  • Flamingos Golf Club - 7 min drive - 2.4 miles
  • El Tigre Golf at Paradise Village - 12 min drive - 4.3 miles
  • Los Arroyos Verdes - 12 min drive - 4.3 miles
  • Playa Bucerías - 14 min drive - 3.6 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬13 min walk
  • ‪Reflect Krystal Sky Bar - ‬13 min walk
  • ‪Don Rafael - ‬7 min walk
  • ‪O International Buffet - ‬16 min walk
  • ‪Kulinarium - ‬7 min walk

About this property

Hotel Riu Jalisco - All Inclusive

At Hotel Riu Jalisco - All Inclusive, guests enjoy 4 outdoor pools, a nightclub, and a children's pool. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Jalisco - All Inclusive?

This property is located in Nuevo Nayarit, a short 6-minute walk from Bay of Banderas and also 20 minutes on foot from Nuevo Vallarta Beach. You'll also find Playa Bucerías and Nayar Vidanta Golf within a short drive.

Will I be able to park at Hotel Riu Jalisco - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Does Hotel Riu Jalisco - All Inclusive have a casino on the premises?

No, Hotel Riu Jalisco - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Jalisco - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Jalisco - All Inclusive good for couples?

This beachfront property offers many amenities for couples such as 8 restaurants and 4 outdoor pools with some guestrooms featuring a private hot tub.

Does Hotel Riu Jalisco - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Hotel Riu Jalisco - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Jalisco - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Jalisco - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hotel Riu Jalisco - All Inclusive.

Does Hotel Riu Jalisco - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Hotel Riu Jalisco - All Inclusive?

The closest major airport to Hotel Riu Jalisco - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Riu Jalisco - All Inclusive?

Yes, every guestroom at Hotel Riu Jalisco - All Inclusive comes with a balcony and some offer sea and garden views.

Does Hotel Riu Jalisco - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Jalisco - All Inclusive.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 750 out of 1548 reviews
Rating 8 - Good. 396 out of 1548 reviews
Rating 6 - Okay. 215 out of 1548 reviews
Rating 4 - Poor. 93 out of 1548 reviews
Rating 2 - Terrible. 94 out of 1548 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lourdes Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 i really love this place.
Stayed 3 nights in Feb 2026

10/10 Excellent

CHRISTOPHER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort, recently renovated. Buffet was awesome, seafood every night. Huge selection of food. Pools were gorgeous, nice beach. I would definitely recommend this resort!
Stayed 6 nights in Mar 2026

10/10 Excellent

Kristina Svard, Lakewood

Stayed 7 nights in Mar 2026

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, renovated hotel that is mid-sized and family-friendly. We visited in March with ages 17-54. We all had a great time! The resort is amazing about keeping things CLEAN, the rooms are a good size and housekeeping does a great job of once/day tidying up. The food is quite good! The buffet did a great job of keeping things fresh and hot, and was happy to make something fresh if requested. The ala carte restaurants fill up quickly!! If you want to get in on the first seating, get in line by 5:30 pm! The coffee shop near the lobby bar and the ice cream shop are perfect for snacking and mid-day treats! There are planned activities throughout the day, which can be found on the RIU app, however, there could be better announcing of them over the speakers and more engagment by the activities team to round up people to participate. While you can find the activities on the app, it doesn't give a location...They do promote the evening parties and shows pretty well. There is no arcade, unless it is in the kids club. There are 2 pool tables in the sports bar, a ping pong table set up near the water volleyball pool, and bags over there too. There is sand volleyball daily, but no advertising for it, so hardly any players. Less than impressive drinks - small pours of alcohol, nothing high-end, but bartenders were friendly and as the week picked up, they were working very hard. Restaurant staff works very hard!! All of the resort staff is very friendly and helpful.
Stayed 6 nights in Mar 2026

10/10 Excellent

Karen Jo

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Feb 2026

10/10 Excellent

Jaime

Traveled with group, Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Food was great! Atmosphere is gorgeous! Very clean and well kept! A lot of fun entertainment and activities! Beautiful beach! We will definitely return next year!!
Stayed 6 nights in Feb 2026

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Everything was perfect
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer Parungao

Liked: Cleanliness, amenities, property conditions & facilities
The room was great specially after the new renovation, it looks, smell and feel new. Staffs are amazing! The entertainments are great and foods are delicious!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Yenetsiy

Stayed 8 nights in Jan 2026

10/10 Excellent

Lorna, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were helpful and friendly. The whole place was spotless. The buffet had a lot of variety of food and I loved the ice cream and coffee shop easy access. It was great to have the staff walk around and deliver popsicles and fruit/veggie cups around the pools in the afternoon. Not being able to make dinner reservations on line was annoying. Beds are firm and bedding was very nice.
Stayed 7 nights in Jan 2026

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind
Stayed 4 nights in Jan 2026

10/10 Excellent

Alma

Stayed 5 nights in Jan 2026

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very well appointed, the staff were friendly and the overall experience was fantastic
Stayed 4 nights in Jan 2026

10/10 Excellent

Dylan Nixon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lovely staff. Drinks were great. Food was hit or miss but you can definitely find some good options, just takes a little time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Shadow

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort.
Stayed 5 nights in Jan 2026

6/10 Okay

Marilyn Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The tiles around all the pool areas are very dangerous. They are slippery and then extremely slippery when wet. We are seniors and almost fell. We were very afraid for little children.
Stayed 14 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This resort was fabulous! New and clean! Great amenities and staff and beach. Nice sidewalk to go for long walks out front of resort as well. Would definitely stay again. Only thing to note- pool deck is very slippery and we did see a crocodile in the ocean!
Stayed 7 nights in Jan 2026

10/10 Excellent

Scott, Listowel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Great food options
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and incredibly friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tarn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! Kids loved the pools and beach. Rooms were clean, service was friendly and great spaces to play and relax. Tile around the pool can be slippery so be aware when walking with drinks 🙂 Overall a great relaxing trip!!
Stayed 7 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rennos make everything seem brand new. Loads of seating, good service, food was decent. Put together to host lots of people in one area - it is busy but there are also quiet areas. Would give 5 stars but I think that it is reserved for yet another step above. With that said, no major complaints or issues.
Stayed 4 nights in Jan 2026

8/10 Good

Herbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort all-around; could use improvement in accessing specialty restaurants, ie.: there are no reservations required for any of the specialty restaurants, however, in order to gain access at opening time, one has to line up for an hour in advance to do so.
Stayed 7 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an amazing stay. This resort recently went through a beautiful renovation, our room was great, clean and had everything we needed. The staff are friendly and the service was great. We would highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Hamida

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was amazing.
Stayed 5 nights in Jan 2026

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