Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Sundeck
Aerial view
Lobby sitting area
6 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(109 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(141 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 354 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Ocean View (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(53 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(66 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.4 out of 10
Very good
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Nuevo Nayarit

Bay of Banderas is a short stroll from Hotel Riu Palace Pacifico - Adults Only - All Inclusive, and other popular attractions like Playa Bucerías are within a mile (2 km). This 445-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 miles
  • Flamingos Golf Club - 3 min drive - 1.5 miles
  • Playa Bucerías - 6 min drive - 1.7 miles
  • Nayar Vidanta Golf - 11 min drive - 5.0 miles
  • The Nayar Course - 12 min drive - 5.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Villa Bar - ‬12 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Guests of Hotel Riu Palace Pacifico - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies, and sitting areas are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • La Península
  • La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Pacifico - Adults Only - All Inclusive on Apr 28, 2026 start from $392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property is located in Nuevo Nayarit within a short 5-minute walk of Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, aromatherapy, and body wraps.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, beachside massages, and 9 restaurants at this property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Pacifico - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This adults-only property offers plenty of amenities for couples including a beach, 9 restaurants, and 3 outdoor pools.

Are there hot tubs at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Pacifico - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.7 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Pacifico - Adults Only - All Inclusive comes with a balcony and some offer garden views.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Pacifico - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2891 out of 4043 reviews
Rating 8 - Good. 730 out of 4043 reviews
Rating 6 - Okay. 254 out of 4043 reviews
Rating 4 - Poor. 87 out of 4043 reviews
Rating 2 - Terrible. 81 out of 4043 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was easy! Room was cleaned very well every day. The facilities are very clean. Food was decent, you won't go hungry. Drinks were weak in my opinion. The resort was pretty nice with a great view. I would come back again.
Stayed 5 nights in Feb 2026

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Riu Palace Pacifico is a very well-run, clean, and attractive resort with consistently attentive and friendly staff. Service throughout the property is excellent. While tipping isn’t required, it is clearly appreciated, and having small Mexican bills on hand is helpful. You don’t need to tip everyone every day, but staff genuinely notice and appreciate it. The resort is fairly large, so guests with mobility concerns should be aware that there can be a fair amount of walking. The food is generally quite good for an all-inclusive, with some meals standing out as very good. Guests who enjoy dining off-property will also find good options in nearby Bucerías. Many people choose this resort for its comfort, safety, and ease, and English is spoken everywhere. Overall, it’s best thought of as a relaxed, well-organized “floating resort” — comfortable, predictable, and very easy to enjoy.
Stayed 10 nights in Jan 2026

8/10 Good

Julie

Stayed 5 nights in Jan 2026

8/10 Good

Hamlet

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nic hotel resort, Bed mattress was absolutely the worse we have ever slept on. Extremely soft mattress to the point you sink in it completely We were here with our 6 friends and try their bed and their mattresses was also extremely soft and they also complained to the resort management We will not return to this resort due to poor quality of their bed mattresses. It is a shame because everything else was great. BTW, mixed drinks were not all that good either. Do you research before booking for this place
Stayed 5 nights in Jan 2026

10/10 Excellent

Lukas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. It is clean, food is great, beach is awesome. Truly a great place
Stayed 4 nights in Jan 2026

10/10 Excellent

Sara Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Mara

Stayed 5 nights in Dec 2025

6/10 Okay

Manoj

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The mattress was terrible, it was old and sinking down. Overall the bedding looked old including the mattress, bed sheets etc.
Stayed 6 nights in Dec 2025

10/10 Excellent

Emma

Liked: Amenities
,
Stayed 6 nights in Dec 2025

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect Best service and attentive staff
Stayed 3 nights in Dec 2025

10/10 Excellent

wenxiang

We had a great experience at RIU Palace Pacifico
Stayed 5 nights in Dec 2025

8/10 Good

Sarah Nahzy

Stayed 7 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 7 nights in Dec 2025

10/10 Excellent

Daryl

Stayed 7 nights in Dec 2025

10/10 Excellent

John Lynden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best resort we've ever stayed at. The food was delicious and great quality. The staff was friendly and professional. The entire resort was spotless clean! We also enjoyed the nightly entertainment. Words can't express how amazing Riu Palace Pacifico is!
Stayed 7 nights in Dec 2025

8/10 Good

Cheryl

Stayed 8 nights in Dec 2025

10/10 Excellent

Kaley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful vacation, super clean, easy to get into restaurants and Juan on the beach was amazing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did a pre-Christmas escape to the Riu Palace Pacifico and it was PERFECT! The service was amazing, our drinks were never left unfilled, the food everywhere we ate was very good (it's a resort, it's not Michelin starred but everything was fresh, tasted good, and there were plenty of options). I loved that you didn't need restaurant reservations, we showed up for dinner around 7:30 every night and just walked right in. We enjoyed the evening shows and the nacho's at the sports bar. Great place to get away and unwind for a few days!
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Nolan, Memphis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and clean. So much provided in the room beverages! However you can ger variety of drinks and food all over the resort. The staff was funny and courteous making Christmas eve and day wonderful! The food on Christmas eve, WOW! There was entertainment in the evening but we were in total relaxation mode, only went one night! The staff keep it Christmas mode with the attire!
Stayed 4 nights in Dec 2025

8/10 Good

Prakash

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful stay. Really loved the place and the service is high quality. All the people who work at the resort are really nice and ready to help you. I am taking one star out for the food. Since it was all inclusive, there are very few vegetarian food options. The available vegetarian food was sub standard.
Stayed 5 nights in Dec 2025

8/10 Good

Anastasiia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 nights. PROS: - The property is beautiful, and we watched breathtaking sunsets every single day. -The staff were amazing — always positive, welcoming, and the resort was spotless at all times. -The food was incredible. There was a huge selection at the buffet, themed nights, plenty of fresh fruit, and fresh juices. Krystal was our favourite restaurant — we went twice. The lobster tartare, short rib, and Ferrero Rocher dessert were exquisite. -There’s even a cat named Catamaran guarding the resort, she’s definitely a star there! - The beach was our favourite part. We swam and took long walks along the shore every day and even got to see stingrays and dolphins. CONS: -We don’t drink, but the bartenders often pressured us to order alcoholic drinks and didn’t seem very attentive to us because of it. - Despite the “no smoking” signs, people were frequently smoking around the resort. It made it difficult to enjoy the fresh ocean air, and this should be enforced more consistently by staff. -There are water sports and rentals on-site, but when signing the waiver, there was no English version available — only Spanish — so you don’t really know what you’re agreeing to. We rented a kayak for 30 minutes, and I hurt my foot while a staff member was helping us get back on shore. - The steakhouse had massive lineups, and we honestly didn’t enjoy it at all. The surf and turf was underwhelming, though the chef did apologize later in the week.
Stayed 6 nights in Dec 2025

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, attentive and caring staff, lovely decor and activities. Food was adequate but not in keeping with the rest—could deserve a major overhaul/upgrade, even in specialty restaurants.
Stayed 5 nights in Dec 2025

10/10 Excellent

Anjie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was very good, the room was clean and quiet, and all the staff at the RIU resort were friendly. There is a nice trail across the street that is perfect for daily walks.
Stayed 4 nights in Dec 2025

10/10 Excellent

Evyenios

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean resort, great staff
Stayed 5 nights in Dec 2025

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