Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Choose dates to view prices

3 outdoor pools, pool umbrellas, sun loungers

6 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking included
Free WiFi

Explore the area

Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732

Place, Flamingos Golf Club
‪4 min drive‬
Place, Nuevo Vallarta Beach
‪5 min drive‬
Place, Playa Bucerías
‪11 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪28 min drive‬

Room options

Junior Suite, 1 King Bed (M)

Very good

355 sq ft
Sleeps 2
1 King Bed
Free WiFi

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (U)

Wonderful

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (U)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (M)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (M)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (L)

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (E)

Very good

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (B2C-US)

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Family Suite, 2 Bedrooms, Partial Ocean View (U)

Exceptional

354 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds
Free WiFi

Junior Suite, Ocean View (M)

Very good

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

Junior Suite, Ocean View (E)

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

2 bedrooms
Sleeps 4
1 King Bed and 1 Twin Bed
Free WiFi

Junior Suite (B2C-CA)

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (B2C-CA)

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Family Suite, 2 Bedrooms, Partial Ocean View (C)

Exceptional

355 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds
Free WiFi

Junior Suite, Ocean View (C)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (C)

Exceptional

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (C)

Wonderful

355 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, U)

Exceptional

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club, U)

Excellent

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club, U)

Very good

753 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, M)

Exceptional

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club, M)

Exceptional

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club, M)

753 sq ft
1 bedroom
Sleeps 2
2 Double Beds
Free WiFi

Junior Suite, Ocean View (Elite Club, E)

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club, E)

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club, E)

753 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club, L)

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, L)

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, B2C-CA)

Sleeps 2
1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Junior Suite (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View (Elite Club, C)

Excellent

355 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club | C)

Exceptional

355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, Oceanfront (Elite Club, C)

753 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Junior Suite, 2 Bedrooms (U)

355 sq ft
2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free WiFi

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Exceptional

355 sq ft
2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free WiFi

Junior Suite, Connecting Rooms (C)

Exceptional

334 sq ft
2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free WiFi

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Exceptional

344 sq ft
2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free WiFi

Junior Suite, Connecting Rooms (B2C-CA)

2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free WiFi

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free WiFi

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free WiFi

Junior Suite, 2 Bedrooms (B2C-US)

2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free WiFi

Junior Suite, Connecting Rooms (L)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Oceanfront (Elite Club | U)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Family Suite, 2 Bedrooms, Partial Ocean View (E)

Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Partial Ocean View (E)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, 2 Bedrooms (E)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

About the neighborhood

Nuevo Nayarit

Bay of Banderas is a short stroll from Hotel Riu Palace Pacifico - Adults Only - All Inclusive, and other popular attractions like Playa Bucerías are within a mile (2 km). This 445-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

Flamingos Golf Club - 4 min drive - 1.5 miles
Nuevo Vallarta Beach - 5 min drive - 1.7 miles
Playa Bucerías - 11 min drive - 2.7 miles
VidantaWorld - 20 min drive - 7.2 miles
Nayar Vidanta Golf - 22 min drive - 6.7 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

‪Restaurante Piccolo - ‬18 min walk
‪Riu Palace Piano Bar - ‬2 min walk
‪Reflect Krystal Sky Bar - ‬2 min walk
‪Don Rafael - ‬17 min walk
‪O International Buffet - ‬5 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Guests of Hotel Riu Palace Pacifico - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, coffee/tea in a common area, and a computer station.

Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies, and sitting areas are also standard. Housekeeping is available on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Breakfast included
All inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Krystal
Kyoto
La Península
La Toscana
Steak House

Things to do

3 outdoor pools
Billiards/pool table
Fitness classes
Free beach club
Full-service spa
Health club
Kayaking
Sailing
Shopping
Snorkeling
Surfing/bodyboarding
TV in common areas
Volleyball
Water sports equipment

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - December 2023
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Pacifico - Adults Only - All Inclusive on Jun 29, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property is located in Nuevo Nayarit within a short 5-minute walk of Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, aromatherapy, and body wraps.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, beachside massages, and 9 restaurants at this property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Pacifico - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This adults-only property offers plenty of amenities for couples including a beach, 9 restaurants, and 3 outdoor pools.

Are there hot tubs at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Pacifico - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.7 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Pacifico - Adults Only - All Inclusive comes with a balcony and some offer garden views.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Pacifico - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Susanna

May 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Apr 2026

10/10 Excellent

Kambiz

May 1, 2026

Stayed 4 nights in Apr 2026

10/10 Excellent

Christopher

Traveled with partner

Apr 22, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend the Elite package! Every staff is very friendly and helpful. Food is amazing! Housekeeping is wonderful!

Stayed 7 nights in Apr 2026

10/10 Excellent

Maria Del Carmen

Apr 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing to say the least

Stayed 3 nights in Mar 2026

8/10 Good

Ashley

Mar 4, 2026

Stayed 4 nights in Dec 2025

10/10 Excellent

Sandra

Traveled with group

Mar 2, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful, compact. Food is very good, the buffet has a wide selection of choices. Nice that you can walk forever on the beach in either direction. Found our room on the 4th floor on the inside area very noisy at night with the shows on. Would choose an outside room if we returned

Stayed 14 nights in Feb 2026

10/10 Excellent

Mark Samuel

Traveled with group

Mar 2, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff!

Stayed 3 nights in Feb 2026

10/10 Excellent

Donald W

Traveled with partner

Mar 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is my second stay, and not my last at the Riu Palace Pacifico. The facility offers everything one needs to enjoy a stress free vacation.

Stayed 6 nights in Feb 2026

6/10 Okay

Stacy A

Mar 1, 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Diamond

Traveled with partner

Mar 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was wonderful up until the very last day. My husband and I got stuck there due to the cartel and military going at it. The hotel was kind enough to let us stay until we were able to leave and for that I’m grateful.

Stayed 5 nights in Feb 2026

10/10 Excellent

John

Feb 28, 2026

Stayed 6 nights in Feb 2026

2/10 Terrible

Jeffrey Daniel

Traveled with family

Feb 28, 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Full transparency - we were there when the cartel violence was happening so not all their fault because they were at 50% capacity. The problem was they did nothing extra for the people that were there during that time. All restaurants were closed so nothing but the same buffet food every day. Most of the staff seemed upset they were there which I understand because they couldn’t go home. All excursions cancelled. I get there are bigger problems happening and I hope all the staff’s families are ok but that doesn’t take away the fact we traveled a long way and spent a lot of money to be there. Not even close to the vacation we were hoping for to celebrate my 50th. Bright spots were Julien serving at the buffet and Jose (Superman) serving drinks on the beach. I hope they do the right thing and offer some refunds or vouchers to those of us that were there during that time. Not the experience or service level that was advertised and that we paid for.

Stayed 6 nights in Feb 2026

10/10 Excellent

Carla

Traveled with group, Traveled with partner

Feb 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The cleanest place I have ever stayed. The best customer service I have experienced. The layout is amazing, so easy to navigate. We will be returning!

Stayed 7 nights in Feb 2026

10/10 Excellent

Tara

Traveled with group, Traveled with partner

Feb 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was amazing! Our room was great, the pools and drinks we good too! We had the best time! I would recommend everyone to be sure to book as Elite! You get all the bells and whistles

Stayed 5 nights in Feb 2026

6/10 Okay

Christine

Traveled with partner

Feb 27, 2026

Liked: Cleanliness, property conditions & facilities

The mattress was terrible!! Needs to be replaced, room was clean, food in the buffet and some of the restaurants was good. We couldn’t get into the steakhouse. But the resort on a whole was way too crowded!! Hard to get lounge charis by the pool, if u did, there were people all around you. The beach was nice, but no umbrellas available unless you paid for them

Stayed 7 nights in Feb 2026

8/10 Good

Troy

Feb 27, 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Marla

Traveled with partner

Feb 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was amazing! The hotel was immaculate and beautiful. We will definitely come back

Stayed 8 nights in Feb 2026

10/10 Excellent

Leslie, Calgary

Traveled with partner

Feb 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a great experience at RIU Palace Pacifico. All the staff we interacted with were so helpful and friendly. We were so impressed with the staff and facilities that we’re going to go back next year.

Stayed 10 nights in Feb 2026

10/10 Excellent

Krista

Traveled with partner

Feb 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

It was, without a doubt, the most relaxing and beautiful hotel we've ever stayed. We're already planning our next trip there! I was overwhelmed by the genuine care and kindness of the staff, of the many services and features, and the beauty of the location.

Stayed 5 nights in Feb 2026

10/10 Excellent

Carol

Traveled with partner

Feb 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was spotless and quiet. Brisias did a great job and cleaned it early. Lovely view from 5053.

Stayed 14 nights in Feb 2026

4/10 Poor

Brian, Hamilton

Traveled with group

Feb 25, 2026

Liked: Cleanliness

Disliked: Amenities

The resort did not have my room available and put us in a smaller room. They told us they would give us a partial refund/discount and that I would get credited thru Expedia. After arriving back home I found out that was a lie and they wont respond now. We will never go back to a RIU resort.

Stayed 10 nights in Jan 2026

8/10 Good

Melissa

Feb 25, 2026

Liked: Cleanliness, property conditions & facilities

Great app and service

Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Traveled with group

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean resort, great service, friendly staff and excellent food! The only thing disappointing was the evening entertainment. It was mostly bingo and trivia which is well below resort standards IMO. We ended up leaving the resort most evenings to find decent entertainment

Stayed 7 nights in Feb 2026

10/10 Excellent

Kelsey Anne

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing room, staff was so nice and helpful. The hotel was gorgeous! Definitely would recommend!

Stayed 3 nights in Feb 2026

8/10 Good

John

Traveled with family

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room. Friendly concierge. Beautiful property

Stayed 6 nights in Dec 2025

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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

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Junior Suite, 1 King Bed (M)

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Junior Suite (U)

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Junior Suite, Partial Ocean View (U)

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Junior Suite, Ocean View (U)

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Junior Suite (M)

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Junior Suite, Partial Ocean View (M)

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Junior Suite (L)

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Junior Suite (E)

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Junior Suite, Partial Ocean View (B2C-US)

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Junior Suite, Ocean View (B2C-US)

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Family Suite, 2 Bedrooms, Partial Ocean View (U)

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Junior Suite, Ocean View (M)

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Junior Suite, Partial Ocean View (L)

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Junior Suite, Ocean View (L)

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Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

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Junior Suite, Ocean View (E)

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Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

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Junior Suite (B2C-CA)

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Junior Suite, Partial Ocean View (B2C-CA)

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Junior Suite, Ocean View (B2C-CA)

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (C)

Family Suite, 2 Bedrooms, Partial Ocean View (C)

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Junior Suite, Ocean View (C)

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Junior Suite, Partial Ocean View (C)

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Junior Suite (C)

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Junior Suite, Ocean View (Elite Club, U)

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Junior Suite, Oceanfront (Elite Club, U)

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Suite, Oceanfront (Elite Club, U)

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Junior Suite, Ocean View (Elite Club, B2C-US)

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Junior Suite, Oceanfront (Elite Club, B2C-US)

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Suite, Oceanfront (Elite Club, B2C-US)

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Junior Suite, Ocean View (Elite Club, M)

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Junior Suite, Oceanfront (Elite Club, M)

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Suite, Oceanfront (Elite Club, M)

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Junior Suite, Ocean View (Elite Club, E)

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Junior Suite, Oceanfront (Elite Club, E)

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Suite, Oceanfront (Elite Club, E)

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