Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Vallarta

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Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

3 outdoor pools, pool umbrellas, sun loungers

Minibar, in-room safe, laptop workspace, blackout drapes

6 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
All inclusive

Explore the area

Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

El Tigre Golf at Paradise Village
‪5 min drive‬
Nuevo Vallarta Beach
‪5 min drive‬
Playa Bucerías
‪9 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪20 min drive‬

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Room options

Suite, Oceanfront (Elite Club, M)

753 sq ft
Sleeps 2
2 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

334 sq ft
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

344 sq ft
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Elite Club, B2C-CA)

Sleeps 2
1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, L)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

355 sq ft
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (U)

355 sq ft
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

753 sq ft
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, 1 King Bed (M)

355 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Sea View (E)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
1 King Bed and 2 Twin Beds

Junior Suite, Partial Ocean View (B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

Sleeps 4
1 King Bed and 1 Twin Bed

Suite, Oceanfront (Elite Club, E)

753 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

355 sq ft
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

354 sq ft
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Elite Club, C)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, C)

753 sq ft
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

355 sq ft
Sleeps 2
1 King Bed

Junior Suite (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Partial Ocean View (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

About the neighborhood

Nuevo Vallarta

Bay of Banderas is within a 5-minute walk of Hotel Riu Palace Pacifico - Adults Only - All Inclusive while other popular sites like Playa Bucerías are within a mile (2 km). This 445-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

Flamingos Golf Club - 2 min drive - 1.3 miles
El Tigre Golf at Paradise Village - 5 min drive - 3.2 miles
Nuevo Vallarta Beach - 5 min drive - 1.5 miles
Nayar Vidanta Golf - 8 min drive - 4.6 miles
Playa Bucerías - 9 min drive - 2.9 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

‪Don Rafael - ‬15 min walk
‪La Botana - ‬15 min walk
‪Riu Palace Piano Bar - ‬3 min walk
‪Kulinarium - ‬16 min walk
‪Gran Dragon - ‬11 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Guests of Hotel Riu Palace Pacifico - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include free WiFi in public areas, coffee/tea in a common area, and a computer station.

Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies, and sitting areas are also standard. Housekeeping is available on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On the beach, sun loungers, beach towels, beach massages

Pool
Breakfast included
All inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House

Things to do

3 outdoor pools
Billiards/pool table
Fitness classes
Free beach club
Full-service spa
Health club
Kayaking
Sailing
Shopping
Snorkeling
Surfing/bodyboarding
TV in common areas
Volleyball
Water sports equipment

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - December 2023
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property is located in Nuevo Vallarta within a short 5-minute walk of Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, aromatherapy, and body wraps.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Pacifico - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 9 restaurants.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Pacifico - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.6 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Pacifico - Adults Only - All Inclusive comes with a balcony with some featuring garden views.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Pacifico - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jorge

Traveled with partner

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 5 nights in Apr 2025

10/10 Excellent

Jason Gene

Traveled with family

Apr 19, 2025

Liked: Amenities

This hotel was amazing, the staff was very friendly and accommodating. We will be coming back.

Stayed 6 nights in Apr 2025

10/10 Excellent

JESUS

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The RIU was super clean, had friendly staff, and the food variety was awesome!

Stayed 7 nights in Mar 2025

10/10 Excellent

ANGELICA

Mar 31, 2025

Liked: Cleanliness, amenities

Excellent

Stayed 7 nights in Mar 2025

10/10 Excellent

Audra Mae

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love the Riu

Stayed 7 nights in Feb 2025

10/10 Excellent

Steven, Pierce

Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Feb 2025

8/10 Good

Nima

Feb 9, 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with family

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was great and the staff was really attentive

Stayed 7 nights in Feb 2025

10/10 Excellent

Jeffrey Scot

Traveled with partner

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time back since they renovated. Place looks great. Nice amenities and great food

Stayed 8 nights in Jan 2025

10/10 Excellent

Gina

Traveled with partner

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved every moment of our stay here, we actually left our first hotel and switched to here and it was worth every dollar spent. Food was fantastic everyone, the best mixed crowd I’ve seen at a resort, friendly and attentive staff! I would give this 10 stars if I could

Stayed 5 nights in Feb 2025

6/10 Okay

Stephen

Traveled with group

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was not that good.. other then that it was a nice quiet place

Stayed 5 nights in Feb 2025

10/10 Excellent

cynthia

Traveled with family

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff of the resort sets this place apart from the competition. They were extremely helpful and easily accessible. The beach was clean and expansive, very easy to find 'the perfect spot'. The activity staff was great, so fun and welcoming. Yummy who conducted the Aerobic Fit classes was our very favorite!

Stayed 4 nights in Feb 2025

2/10 Terrible

Lenore

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Food was not good and fruit smelled like fish. The pool shuts down at 7 and there isn’t anything to do after the evening show. Older crowd that sat around and played cards.

Stayed 4 nights in Jan 2025

8/10 Good

Melisa

Traveled with family

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The music in the evening was too loud and went on too long. There was a drumming show the last night we were here and there was long, loud drums with screaming. Not very pleasant. Also the bass is overpowering. Other than that it is a beautiful resort.

Stayed 10 nights in Jan 2025

10/10 Excellent

Jadan, Roseville

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

David

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Randy

Traveled with partner

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being able to make eating reservations would make it better. With so many Canadians there, it would have better for the sports bar to carry NHL hockey games on the tv

Stayed 7 nights in Jan 2025

10/10 Excellent

Courtney

Traveled with partner

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super nice staff!

Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa Cecelia Merliyn

Traveled with partner

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was amazing!! The food was really good for resort food, the staff was really friendly, resort was clean and well kept. highly reccommend

Stayed 7 nights in Oct 2024

10/10 Excellent

Kiana

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Brianna C

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

alfredo

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel precioso

Stayed 3 nights in Jan 2025

10/10 Excellent

patricia

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff service was amazing. All so professional and attentive.

Stayed 7 nights in Jan 2025

10/10 Excellent

Kristopher

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

Timothy lee

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upscale vibe but lacking Meican charm. Top shelf alcohol and great drinks , something was always available. The coffee place and fancy drink cart in lobby was a nice touch.Service was great in every area and Allie at the activity pool was hands down the best server on property and always kept the drinks flowing. Food was mostly good and even though I don't usually like the buffet, it was my favorite at this resort and the sports bar killed it on food as well! Also, first all inclusive where I could order steak and lobster for no upcharge. The room was perfect and bed super comfy. Housekeeping did great job and while ording things on the app , they were super responsive. Also, the beach was great, with plenty of seats and shade if needed and you could swim in the water. Easy walk to the charming town of Bucerias, that had a great market and lovely bars on the beach with live bands. I thought the price was affordable for all the perks you received as well. The few complaints I had were minor but the granite around the pools was incredibly slick! I saw so many people slide around like it was ice. That really need to be fixed. I thought it was weird too that I could not get a cocktail while eating dinner at the restaurants, only beer and wine, except at sports bar. Also, add another bathroom around pools and restaurants. Overall, we loved our stay and would recommend.

Stayed 4 nights in Jan 2025