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Recent guest reviews

Everyone was extremely friendly and helpful! Loved the daily pool activities. Loved how clean everything was.

Great value and fun entertainment.

It has everything you need! People were friendly. Gerry and his partner were amazing at the romantic dinner. Service was awesome! We will be back!

Extra fees upon checking in, refrigerator did not work, it was overcrowded during pandemic . Live bands were very loud and you could hear in our room, emergency sensor kept going off in the middle of the night. Our service guy Leo was amazing and accommodated us to what we needed. However i will not be returning.

Brazilian Steakhouse food so overcooked it’s inedible. Not impressed with the Italian either. Property and staff are awesome. Wifi didn’t work in our room either.

I loved the ambiance of the hotel, the staff were all super nice, and the food was delicious. There is nothing that I didn’t like.

Muy buena atención del personal, desde lukas al recibirnos y luego los animadores y personal en general. Además la comida excelente

Very accommodating, great service, and great location.

The hotel is well kept from the lobby to the restaurants to the rooms. The staff is friendly, courteous and professional.

Fun and amazing experience. Our beach service from juan was amazing.

Best hotel ever, specially the staff they are very helpful to name a few there is carlos, Jose Manuel and hector the best waiters always with a smile and ready to help but everyone is awesome worker

We had an amazing experience at Hard Rock! It was one of the nicest hotel resorts we’ve stayed at.

We had an incredible experience at the HR. The staff was great. Juan and Gomez took excellent care of us at the pool. The entertainment was fun and our room was clean and comfortable. I can't say enough great things about our stay. We had intended to do more excursions outside of the hotel but didn't want to leave. Walks on the beach every morning and beautiful sunsets. I can't wait to go back.

I booked the HR PVR as a last min trip for myself, husband and 11 month old. After reading the reviews (4.3) and seeing all inclusive we were excited. Sad to say I feel like we compelely overpaid. Pros: family friendly, clean, staff is super nice, Spa was GREAT! Cons: Food was awful, very bland and even the simple American food and Mexican food didn’t taste great. My husband got sick the last night when we ate @ the Asian restaurant (likely from the beef). The hotel grounds itself is not large and you can walk from end to end in less than 5 min. The nightly entertainment was OK as well. Overall wouldn’t go back and would have spent the extra 100/night to stay somewhere much nicer had I known the above.

I stayed at the hotel for two nights with my mom and a 6 month old baby. The staff is very accommodating and overall we had a nice experience. I don’t think it is ideal for families with infants as music can be a little bit too loud.

Hotel crews are very kind. Frist day our room was down stairs it was smelled and 2nd day they switched our room to 3rd floor. Room was clean and nice but, a lot of aunts there. Except aunts, we had an enjoyable our vacation.

We returned yesterday from a week at this excellent resort. It was our first all-inclusive since our honey moon 31 years ago and we were very pleasantly surprised. The food was great, drinks plentiful, the rooms nice, the beach beautiful and the staff so friendly and accommodating that it made for a wonderful vacation. The evening shows were entertaining and the dancers made an outstanding effort to provide great entertainment.

Paseo de los Cocoteros 19, Villa 8 Nuevo Vallarta NAY

Hotel highlights

  • Walking distance to Nuevo Vallarta Beach
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Nuevo Vallarta Beach is within a 5-minute walk of Hard Rock Hotel Vallarta - All Inclusive while other popular sites like Nayar Vidanta Golf are within a couple of miles (3 km). This 348-room, 4.5-star property has 2 outdoor pools along with indoor private spa tubs and a full-service spa. Located centrally in Nuevo Vallarta, it's connected to the convention center and also close to Paradise Plaza Shopping Center and Aquaventuras Park Vallarta.


Dining

Free cooked-to-order breakfast is served each morning from 7:00 AM to 11:30 AM. There are multiple options for onsite dining with 6 restaurants, including The Market, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Hard Rock Hotel Vallarta - All Inclusive's 348 rooms are soundproofed and have an array of amenities, including indoor private spa tubs, free minibar items, and espresso makers. Guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, laptop-compatible safes, and phones. Housekeeping is available on request.


Property features

Guests of Hard Rock Hotel Vallarta - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 770 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a health club, 2 spa tubs, and a sauna.

Room options

Deluxe Room Double

2 Double Beds | Sleeps 4

Deluxe Pure Wellness King

1 King Bed | Sleeps 2

Deluxe Ocean View Double Beds

2 Double Beds | Sleeps 4

Rock Suite (One Bedroom)

2 Twin Beds | Sleeps 4

Guest reviews for Hard Rock Hotel Vallarta - All Inclusive

Everyone (17) Couples (19) Business (1) Family (13) Other (1)
5
Partner Couples

Everyone was extremely friendly and helpful! Loved the daily pool activities. Loved how clean everything was.

By on May 17, 2021

Review comment responded on May 26, 2021

Hello Rockers, Thank you for taking the time to share this outstanding 5-star review with us. We love reading that your vacation trip was fantastic and to learn you received the true Rock Star treatment! It is our epic attention and service that sets us apart and we are glad to know you could enjoy every corner of the resort. We hope you have a chance to visit us soon and remember your new rocker family will be waiting! See you soon & Never stop rocking! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Friends

Great value and fun entertainment.

By on May 10, 2021

Review comment responded on May 14, 2021

Dear Rock Star, Thank you for taking the time to share your experience with us. It is fantastic to know you had such a wonderful and fun time in our paradise and could enjoy our warm service and variety of options in the company of your loved ones. It was our pleasure to have you with us and we cannot wait to welcome you back to our stage soon to continue adding more epic memories! See you soon & Rock On! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"|

5
Everyone

It has everything you need! People were friendly. Gerry and his partner were amazing at the romantic dinner. Service was awesome! We will be back!

By on Apr 16, 2021

Review comment responded on Apr 18, 2021

Dear guests, Thank you for taking the time to share your comments with us. We love reading that your experience exceeded all of your expectations! From being able to indulge in our musical culture and vibe to the friendly service provided to you in each corner of the resort, we are thrilled to see you received the full celebrity treatment! Our team sends our regards and we can't wait to pamper you once more while overlooking more spectacular views of the ocean on your next vacation to paradise! See you soon & Rock on!! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

2
Family

Extra fees upon checking in, refrigerator did not work, it was overcrowded during pandemic . Live bands were very loud and you could hear in our room, emergency sensor kept going off in the middle of the night. Our service guy Leo was amazing and accommodated us to what we needed. However i will not be returning.

By on Aug 29, 2020

Review comment responded on Aug 31, 2020

Dear guest, On behalf of Hard Rock Hotel Vallarta, we would like to offer you our most sincere apologies for not having met your expectations. We are definitely looking to deliver remarkable experiences for our guests as it is what sets us apart; the outstanding service and willingness to provide with authentic rock star experiences. We understand that everyone likes different things that's why we always invite you to share your suggestions with our team and we will definitely do our best to cover all your needs. We hope to have the opportunity to host you back and change your perception as we are definitely looking forward to creating an unforgettable experience for you and your family. Rest assured, we will continue improving in every area of opportunity mentioned. Should you decide to come back to this marvelous paradise, please contact us to assist you with the arrangements for your visit. Kind Regards, "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

3
Everyone

Brazilian Steakhouse food so overcooked it’s inedible. Not impressed with the Italian either. Property and staff are awesome. Wifi didn’t work in our room either.

By , from San Diego on Feb 16, 2020

Review comment responded on Feb 19, 2020

Dear Terry, On behalf of Hard Rock Hotel Vallarta, we would like to offer you our most sincere apologies for not having met your expectations. We are definitely looking to deliver remarkable experiences for our guests as it is what sets us apart; the outstanding service and willingness to provide with authentic rockstar experiences. We regret our team´s efforts were not enough for you and we hope we have the opportunity to have you back and change your perception as we are definitely looking forward to creating an unforgettable experience for you and your family. Rest assured, we will continue improving in every area of opportunity mentioned. Should you decide to come back, please contact us directly to assist you with the arrangements for your visit. Kind Regards, "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Partner Couples

I loved the ambiance of the hotel, the staff were all super nice, and the food was delicious. There is nothing that I didn’t like.

By on Dec 16, 2019

Review comment responded on Dec 18, 2019

Hello Rocker, Thank you for your comments. It has been a pleasure to have you with us and make your stay wonderful. We appreciate your kind words and it is gratifying to know our rockers were able to create such a comfortable and memorable experience for you through our hospitality and service. The whole team sends a big hug and we hope to welcome you back soon for another relaxing trip to paradise! See you soon! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Partner Couples

Muy buena atención del personal, desde lukas al recibirnos y luego los animadores y personal en general. Además la comida excelente

By on Sep 14, 2019

4
Everyone

By on May 26, 2019

Review comment responded on May 30, 2019

Hola Rockstar, Thank you for taking the time to post a review. We are delighted to learn you had an enjoyable stay. However, we see there may be a few areas that require our attention. We invite you to send us any additional comments or suggestions on here or other platforms, as your feedback helps us a lot in learning from our guests in order to enhance your future vacations. Our team sends our regards and we hope to welcome you back soon to offer you the 5-star experience you deserve. See you soon Amigos, "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Partner Couples Family

Very accommodating, great service, and great location.

By , from Des Moines Iowa on Feb 26, 2019

Review comment responded on Mar 2, 2019

Hello Alexis, Thank you for sharing your excellent review, I'm glad to know you were fully satisfied by the service and I really appreciate your kind preference. We all send our best regards and hope to welcome you soon for another fantastic experience in our paradise. See you soon & Keep Rockin’!! “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

5
Everyone

By on Feb 17, 2019

Review comment responded on Apr 1, 2019

Hello Rocker, Thank you for sharing your excellent review of our hotel. It is gratifying to know you had an enjoyable stay! We would like to invite you to give us any additional comments or suggestions on here or other platforms, your feedback is always appreciated and welcomed, as it is also an opportunity for us to learn from our guests and possibly enhance your future vacations. Our team sends our regards and we hope you return soon for another incredible getaway. Best regards, “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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