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Recent guest reviews

The hotel is great, the beach is beautiful. They have great shows at night.

Didn’t like it

We had a great time. The property was very clean

Eveything was excellent. All staff were very polite and professional! Rooms were great! Restaurants served delicious food!

The property was nice & clean. They had a lot of places to sit outside & relax.

Great place to stay, will try to return when we will have opportunity

Everyone was extremely friendly and helpful! Loved the daily pool activities. Loved how clean everything was.

Great value and fun entertainment.

It has everything you need! People were friendly. Gerry and his partner were amazing at the romantic dinner. Service was awesome! We will be back!

Extra fees upon checking in, refrigerator did not work, it was overcrowded during pandemic . Live bands were very loud and you could hear in our room, emergency sensor kept going off in the middle of the night. Our service guy Leo was amazing and accommodated us to what we needed. However i will not be returning.

Brazilian Steakhouse food so overcooked it’s inedible. Not impressed with the Italian either. Property and staff are awesome. Wifi didn’t work in our room either.

I loved the ambiance of the hotel, the staff were all super nice, and the food was delicious. There is nothing that I didn’t like.

Muy buena atención del personal, desde lukas al recibirnos y luego los animadores y personal en general. Además la comida excelente

Very accommodating, great service, and great location.

The hotel is well kept from the lobby to the restaurants to the rooms. The staff is friendly, courteous and professional.

Paseo de los Cocoteros 19, Villa 8 Nuevo Vallarta NAY

Room options

Rock Royalty Ocean view Double beds

2 Double Beds | Sleeps 4

Deluxe Partial Ocean View King

1 King Bed | Sleeps 3

Rock Royalty Ocean view king

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed (PURE WELLNESS)

1 King Bed | Sleeps 3

Guest reviews for Hard Rock Hotel Vallarta - All Inclusive

Everyone (19) Couples (20) Family (17) Other (1)
4
Family

The hotel is great, the beach is beautiful. They have great shows at night.

By on Jul 31, 2022

Review comment responded on Jul 31, 2022

Hi Jose Manuel, Thank you so much for your comments we are glad to know that everything was awesome. We look forward to welcoming you soon again. Greetings!

3
Family

Didn’t like it

By on Jun 9, 2022

Review comment responded on Jun 10, 2022

Hello Mayra, if possible we invite you to share more about your experience in order to provide follow-up. Thanks in advance and we remain attentive if necessary. Kind regards.

4
Family

We had a great time. The property was very clean

By on Feb 20, 2022

Review comment responded on Feb 20, 2022

Hi rockstar, thank you for your kind words, we are glad to know your stay was great. We look forward to your visit again. Greetings!

5
Family

Eveything was excellent. All staff were very polite and professional! Rooms were great! Restaurants served delicious food!

By on Jan 8, 2022

Review comment responded on Jan 9, 2022

Hello rockstar. thank you so much for your comments, we are glad to know that your stay was fantastic. We look forward to welcoming you soon again. You rock! Greetings!

4
Partner Couples

The property was nice & clean. They had a lot of places to sit outside & relax.

By on Dec 7, 2021

Review comment responded on Dec 7, 2021

Hello Carma! Thank you for your kind words. We love to know you really enjoyed the stay. We look forward to welcoming you again soon. Keep on rocking!

5
Family

Great place to stay, will try to return when we will have opportunity

By on Aug 20, 2021

Review comment responded on Aug 21, 2021

Hello rockstar, Thank you so much for your kind comments. We are so glad to know that you enjoyed your stay, pleas become back soon, remember our red carpet will be waiting to receive you. Greetings!

5
Everyone

By on Jul 3, 2021

Review comment responded on Jul 13, 2021

Hello rockstar! Thank you for your rating, we love to know through your score that you had an amazing stay. It was our pleasure to have you here. Come back anytime! Greetings! "This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Everyone

By on Jun 24, 2021

Review comment responded on Jul 5, 2021

Hello rockstar! Thank you for your rating, we are so glad to know you enjoyed the experience to the fullest. Come back again soon! Greetings!"This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Partner Couples

Everyone was extremely friendly and helpful! Loved the daily pool activities. Loved how clean everything was.

By on May 17, 2021

Review comment responded on May 26, 2021

Hello Rockers, Thank you for taking the time to share this outstanding 5-star review with us. We love reading that your vacation trip was fantastic and to learn you received the true Rock Star treatment! It is our epic attention and service that sets us apart and we are glad to know you could enjoy every corner of the resort. We hope you have a chance to visit us soon and remember your new rocker family will be waiting! See you soon & Never stop rocking! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

5
Friends

Great value and fun entertainment.

By on May 10, 2021

Review comment responded on May 14, 2021

Dear Rock Star, Thank you for taking the time to share your experience with us. It is fantastic to know you had such a wonderful and fun time in our paradise and could enjoy our warm service and variety of options in the company of your loved ones. It was our pleasure to have you with us and we cannot wait to welcome you back to our stage soon to continue adding more epic memories! See you soon & Rock On! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"|

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