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Riu Vallarta All Inclusive

3.5 out of 5.0

Recent guest reviews

Lots of activities, close to beach. Enjoyed the night time shows

We had a great stay. Personally thanks to the lobby personal they are great and great personality. Thanks to the bar tenders special thanks to Guillermo and Eduardo they were awesome, every night they treat us like if we were part of their family. Cannot wait to go back.

Great overall experience. Good food good staff and best of all good price.

Excellent services all around. Simply the best. Would recommend to anyone. Good food drinks and service

We had a nice time, what we didn't like where the mosquitoes, he must happen all the time, the convenience store inside did not have any mosquito repellent, in a place like this should be well-stocked, I checked every day I kept saying no no no don't have any, the food was okay, we liked it better at the Cabo San Lucas.... also one other thing, I ordered a bottle of champagne from a wife and I, 35th Anniversary, the morning of our anniversary at the front desk, they said it will be arriving around 3, I said great it never came, so I called at 5 they told me nothing was ordered, they told me that it would be there after 7, that was to late, it was supposed to be surprised I was not very happy..... it finally came very late we are out at a time, all they did was put a bottle of champagne on a counter for two glasses no ice no container it was very what not very romantic......

The staff was awesome and kind. For being all inclusive it wasn't that bad meaning drinks and food, room bar was filled every 2 days which was nice. The problem were the beds, they were hard as rock. I requested a change of beds and they said they were all the same, though they did offer to put some extra padding with made it a little more tolerable. The last 2 days their A/C went out which was not cool because of high humidity. Their pool hours are not great the're closed by 7pm. Other than that it was an ok experience but wouldn't do it again.

What can I say I loved it loved it loved it loved it

My family has always loved the RIU resorts and have vacationed in multiple of them but, this one was a disappointment. We travel with kids most of the time, to start with our room...had bed bugs:(, first night my kids woke up with lots of bites all over their bodies that swallowed up like an allergic reaction, at first we thought they could be mosquitoes but decided to check the bed and found bugs. We reported and had a bed changed...not the room. It took a few days for the bites to get and look better to where y kids were not in pain and start enjoying the hotel. The staff is always great, had a hard time with the drinks, being an all inclusive alcohol is always free, however, at this location all drinks with exceptions of wine had so much sugar (very sweet) they were impossible for us to drink must of them. We were constantly asking to not add any sugar or sweeteners and by day 3 decided to drink wine or beer only. Bottle water was not provided other that some left in the room fridge. Restaurants...they have 3 dinner restaurants but 2 seating is limited (small rooms), 2 buffets that alternate times...food was the same everyday. Lastly, the WiFi. There is free WiFi on open areas, but if you want to use in enclosed areas...like the gym you need to pay an extra daily charge. The free areas also limited to the use of 2 devices per room. I do not wish to be so negative about this hotel...just want to mention that this location doesn't live up to the expectations of must RIU's

The towel thing it's ridiculous how they don't let you exchange a wet towel to a dry/clean one. You stuck with same towel all day until you return it oh and adults pool it's nasty and dirty.

Great staff, great facility! Raul, Graciela, Omar-Muchos, Muchos Gracias!!!!!!

this is our second time staying at a Riu resort and after this one we will not stay anywhere else!!!! very nice hotel, beds and pillows are horrible but I haven't stayed in mexico where they were comfy. AMAZING views!!!!! we got the junior suite with ocean view. we had a large group and everyone was very happy with their views!! pools were great. Food.... well nothing spectacular but good for buffet food. entertainment was great!!! Beaches were AMAZING also, and not overflowing with vendors. we had a lot of fun and will definitely be coming back. Puerto Vallarta is a wonderful place.

Pools and beach are nice, but you have to get to the pool early if you want a chair. Food was good with a variety to choose from. Room was just okay, a bit dated and the bed was very hard and the hide-a-bed for the kids was very uncomfortable.

Food, staff, facilities were all excellent. Would recommend.

The food at this place was not so great. Breakfast was literally the same thing everyday at both buffet places. The staff working the eating areas did not offer drinks or asked if anything was needed. Stayed here for a week and the last 4 days we ate out everyday because we were already tired of the same foods. We did speak with one of the attendants on this matter and were advised it all had to do with the owner trying to keep a low budget. No one will be thrown under the bus but just had to put it out there. Besides this our room was clean everday, fridge stocked with water, pop and beer. Would I stay at Riu Vallarta again? No! I would rather try out one of the other Riu's in the area.

The minute you walk in and register, the staff makes you feel so welcome. We were fortunate enough to get a suite overlooking the pool. Beautiful room and great view. We enjoyed drinking our cup of coffee on the deck in the morning and enjoyed that last drink of the day there as well. The night activities have something for all ages. The bartenders work very hard in trying to please their customers. We enjoyed a great week of relaxing on the beach. We have been going back to the Vallarta for the last 5 years. We truly enjoy the hospitality and the great view.

Just came back from RIU VALLARTA, usually I never write any reviews but this time I think I have to. Read reviews prior to book this hotel and they are way off. From a 100% of it may be only 15-20% was true.Couple things that was really disappointing was #1smoking! They allow smoke every where, except in the restaurant area. To be with a little baby its really bothered us, smoking smell in the elevators, in the hallways, next to the pool, it was really bed. For a family oriented hotel it was not acceptable.#2 So so uncomfortable beds, super hard and they give you only 2 pillows that really small and flat. They are not changing linens while your stay there, just make your room nice and that was it. We stayed 10 nights there and pillow cases wasn't changed since day 1. You can tell by the look and you can tell by the smell of the bed, that they not fresh. Also first couple days my husband had really bad bites all over his body specially on his chest, we used some repellent and it help. So our conclusion was there was a bed bugs! We travel a lot, this was our 1st time to PTV and it will be our last specially to this hotel. Food was ok, nothing speciall.Almost everything was the same every day. Cancun was much nicer than PTV, compare to the beach, water and hotels.So not worth the money. The only positive thing was the employees, everyone was working super fast and they where really pleasent and nice all the time. Shows was ok, was not worth the time to sit there for an 1 hour.

Just got back from this hotel about a week ago. We had a great stay. Hotel was comfortable and clean. Not fancy, but clean and enjoyable. Had 4 restaurants (that I remember). The steakhouse was the best in our opinion. Had a wonderful meal. The buffet was big and had good food. The food at the sports bar was terrible, but the other restaurants more than made up for it. The staff were friendly and helpful. The room we stayed in was spacious and clean. Had a mini fridge with drinks, which was so nice to have. It was restocked each time the maids cleaned. The bed was so firm/hard. My only complaint about the room is the uncomfortable bed. The night time entertainment was fun. The pools and bars shut down kind of early, buts it's nice to not hear all the noise when trying to sleep. Taxis are available very quickly. WiFi is free in the lobby. It would be nice if they had free WiFi throughout the hotel, but most hotels don't anyway. All in all, we loved our visit. We would definitely go back!

Been to Vallarta many time and I've always wanted to try a RIU resort and sadly was greatly disappointed compared to other places I've stayed. I won't be returning.

Staff is fun and friendly!! Lots of activities during the day and into the evening! Great experience!

Great place and very accommodating. Staff very friendly. Beds were a little hard. We had a great time!

Av. de los Cocoteros s/n Nuevo Vallarta NAY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Riu Vallarta All Inclusive is located within a few miles (5 km) of Flamingos Golf Club and Playa Bucerias. This 550-room, 3.5-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants. It's on the beach and also close to Paradise Plaza Shopping Center and El Cora Crocodile Sanctuary.


Dining

Start your day off right with a free buffet breakfast. This resort is home to 4 onsite restaurants, perfect for a quick bite to eat.


Rooms

All of Riu Vallarta All Inclusive's 550 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can enjoy WiFi and satellite TV. Ceiling fans, safes, and phones are also available.


Property features

Guests of Riu Vallarta All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this all-inclusive resort include a children's pool, a health club, and a sauna.

Room options

Double Room

Full 2 | King 1 | Sleeps 4

Junior Suite Ocean View

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 3

Suite Jacuzzi Ocean View

King 1 | Sleeps 3

Guest reviews for Riu Vallarta All Inclusive

Everyone (38) Couples (76) Business (3) Family (55) Friends (31) Other (4)
5
Everyone

Lots of activities, close to beach. Enjoyed the night time shows

By , from Tucson, Arizona on Sep 24, 2017

5
Everyone
Waiting for a domino shot😱 Enjoying the sunset Eating dinner, ocean view. My favorite bar tenders.

We had a great stay. Personally thanks to the lobby personal they are great and great personality. Thanks to the bar tenders special thanks to Guillermo and Eduardo they were awesome, every night they treat us like if we were part of their family. Cannot wait to go back.

By , from Los Angeles Ca on Aug 26, 2017

5

beautiful hotel on the beach

Everyone

Great overall experience. Good food good staff and best of all good price.

By , from Las Vegas on Aug 23, 2017

5

nice hotel

Everyone

Excellent services all around. Simply the best. Would recommend to anyone. Good food drinks and service

By , from las vegas on Aug 3, 2017

4
Everyone

We had a nice time, what we didn't like where the mosquitoes, he must happen all the time, the convenience store inside did not have any mosquito repellent, in a place like this should be well-stocked, I checked every day I kept saying no no no don't have any, the food was okay, we liked it better at the Cabo San Lucas.... also one other thing, I ordered a bottle of champagne from a wife and I, 35th Anniversary, the morning of our anniversary at the front desk, they said it will be arriving around 3, I said great it never came, so I called at 5 they told me nothing was ordered, they told me that it would be there after 7, that was to late, it was supposed to be surprised I was not very happy..... it finally came very late we are out at a time, all they did was put a bottle of champagne on a counter for two glasses no ice no container it was very what not very romantic......

By , from Claremont, California USA on Aug 3, 2017

3

ok experience

Everyone

The staff was awesome and kind. For being all inclusive it wasn't that bad meaning drinks and food, room bar was filled every 2 days which was nice. The problem were the beds, they were hard as rock. I requested a change of beds and they said they were all the same, though they did offer to put some extra padding with made it a little more tolerable. The last 2 days their A/C went out which was not cool because of high humidity. Their pool hours are not great the're closed by 7pm. Other than that it was an ok experience but wouldn't do it again.

By , from Commerce, CA on Jul 31, 2017

5

loved it

Everyone

What can I say I loved it loved it loved it loved it

By , from texas on Jul 7, 2017

2

will not comeback!

Everyone

My family has always loved the RIU resorts and have vacationed in multiple of them but, this one was a disappointment. We travel with kids most of the time, to start with our room...had bed bugs:(, first night my kids woke up with lots of bites all over their bodies that swallowed up like an allergic reaction, at first we thought they could be mosquitoes but decided to check the bed and found bugs. We reported and had a bed changed...not the room. It took a few days for the bites to get and look better to where y kids were not in pain and start enjoying the hotel. The staff is always great, had a hard time with the drinks, being an all inclusive alcohol is always free, however, at this location all drinks with exceptions of wine had so much sugar (very sweet) they were impossible for us to drink must of them. We were constantly asking to not add any sugar or sweeteners and by day 3 decided to drink wine or beer only. Bottle water was not provided other that some left in the room fridge. Restaurants...they have 3 dinner restaurants but 2 seating is limited (small rooms), 2 buffets that alternate times...food was the same everyday. Lastly, the WiFi. There is free WiFi on open areas, but if you want to use in enclosed areas...like the gym you need to pay an extra daily charge. The free areas also limited to the use of 2 devices per room. I do not wish to be so negative about this hotel...just want to mention that this location doesn't live up to the expectations of must RIU's

By , from G on Jun 8, 2017

4

beds are not comfortable at all

Everyone

The towel thing it's ridiculous how they don't let you exchange a wet towel to a dry/clean one. You stuck with same towel all day until you return it oh and adults pool it's nasty and dirty.

By , from Texas on May 18, 2017

5

beautifully appointed in a classical style

Everyone

Great staff, great facility! Raul, Graciela, Omar-Muchos, Muchos Gracias!!!!!!

By , from Seattle on Apr 29, 2017