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Recent guest reviews

I would have preferred a better variety and quality of foods. They offer the buffet however that gets old real quick.

Great place for a resort

The resort has been renovated in 2020 and now it looks very contemporary. We got a much better experience from the resort than 4 years ago. Good job!

Good place to stay on vacation

Overall the property was kept well, the rooms were not updated. The beds were terrible to sleep on the springs were bad, and the bathrooms had an odor.

Poor customer service

Excellent staff members!! Not much resort activities after 5pm so we’d get bored in the evening.

I like that the pools were always warm. Did not like that they closed at 8 p.m. Like that the elevator was close to my room on one side of the building but dislike that I had to climb 3 flights of stairs to get back to lobby after going down to the main area of dining and entertainment and the beach. Dislike that my bag (fanny pack) containing valuables suddenly disappeared on the last day. Didn't like that our sheets were stained and dirty the first day we arrived. There were someone else's hairs between the sheets. The ceiling fan above the bed made a repetitive noise every two seconds and they never fixed it even after we complained about it.

Food was great for the breakfast buffett, lunch buffett and the dinners were something I looked followed to. The problem I had with this resort had to do with the drinks. Very watered down, no favor on the rum and cokes. Many days never even felt the use of drinking. This may sound strange. But I am going back to their sister property at the end of Sept. for 9 days and intend to ahead of time stop at WalMart for my Barcadi. I might be the only one feeling the buzz in the whole place. Over all wonderful value, just need to the drink issue fixed.

The service was excellent, food ok the room horrible my room always smells like sewer the bed very uncomfortable.

Food is great especially in the restaurants. The customer service, amenities, pool area, bars, room are great.I would definitely stay again at Riu hotels in my next stays. The only down side is the temperature of the pool water. The water is warm close to hot and with the extreme hot climate, what you crave is for some cold refreshing water. Other than that , highly recommend this property.

Very Clean and Friendly Staff

I thought it was great. The food was great. I like the having the option of the buffet or one of the restaurants for more of a dining experience. Not very many options for younger children to be entertained but my kid’s (13,8, and, 5) loved the pool and the ocean and the excursions we booked so it was not a big deal for us. My 5 year old did like Riu kids which is a small enclosed swimming area for the little ones. But something for you to consider. The resort is not in Puerto Vallarta. It’s actually in Nuevo Vallarta. It’s a good 40 minute drove to get to Puerto Vallarta where all of the good local shopping is located. That was the only negative. But if you don’t plan on leaving the resort then that’s not a big deal. They have parasailing, horseback riding, jet skis, and banana boat vendors right on the beach at the hotel. They also vendors for souvenirs there. It was a wonderful experience. Be prepared for the heat.

Landscaping was beautiful. Everyone was helpful. The food was mediocre.

Location was the best thing for us.

I really liked this resort except the food situation. during the day the only thing available was the breakfast buffet which was good, but after 11 your left only to eat burgers, sandwiches and hot dogs. then around 3-4ish a taco guy set up, which is also good but I wish there was more food available. The asian restaurant was very disappointing, the Italian spot was the best the the steak house was very average. if your looking for a place with good food id look further. we left the Resort a lot due to this which is fine but its nice when you can take more advantage of all inclusive and stay on site. but all in all great staff and clean establishment. my room was stocked daily with the beer and water I consumed which was nice. over all I give it a 7 outta 10.

Todo esta muy Bien ecelente lugar de estancias Buena servicio y muchas gracias por El vino que me regalaron por mi cumpleanos pero yo no puedo tomar

Nice and clean

Beautiful clean property. Staff was very friendly. Great dining options and always something to do. Truly all inclusive.

Av. de los Cocoteros s/n Nuevo Vallarta NAY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Nuevo Vallarta Beach is a short stroll from Riu Vallarta All Inclusive, and other popular attractions like Playa Bucerias are within a mile (2 km). This 678-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at Don Rafael, one of 4 onsite restaurants.


Rooms

Riu Vallarta All Inclusive's 678 rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include ceiling fans, safes, and phones.


Property features

Guests of Riu Vallarta All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Room options

Double Room, Partial Ocean View (C)

2 Double Beds | 1 King Bed | Sleeps 4

Family Room (C)

1 King Bed and 1 Double Bed | Sleeps 5

Family Room (B2C CAN)

2 Double Beds | Sleeps 5

Double Room (C)

2 Double Beds | Sleeps 4

Guest reviews for Riu Vallarta All Inclusive

Everyone (47) Couples (11) Family (41)
4
Family Friends

I would have preferred a better variety and quality of foods. They offer the buffet however that gets old real quick.

By on Oct 7, 2021

5
Family

Great place for a resort

By on Oct 3, 2021

5
Family Family with small children

The resort has been renovated in 2020 and now it looks very contemporary. We got a much better experience from the resort than 4 years ago. Good job!

By on Sep 10, 2021

4
Family

Good place to stay on vacation

By , from PORTLAND on Sep 8, 2021

3
Family Partner Couples

Overall the property was kept well, the rooms were not updated. The beds were terrible to sleep on the springs were bad, and the bathrooms had an odor.

By on Sep 4, 2021

Review comment responded on Sep 17, 2021

Dear Teodulo, Thank you for sharing your feedback with us! As much as we are happy to hear you appreciated the hotel´s beautifully maintained grounds and cleanliness, we lament to find that the beds´ commodity was not to your satisfaction. We would have liked to have been informed about this during your stay in order to help you upon request with additional mattress toppers. Rest assured that your words will be taken into account as we understand that there is always room for improvement as we hope you can give us an opportunity to host you soon again and change your perception into a positive one. Nice wishes, Hotel Riu Vallarta Online Reputation Manager

2
Family Family with small children Friends

Poor customer service

By on Aug 31, 2021

Review comment responded on Sep 9, 2021

Dear Lisbeth, Thank you for evaluating your stay with us. We always try to fulfill and satisfy our guests' needs and our aim is providing friendly and sincere hospitality, and we are sorry for not having been able to offer the kind of experience you were looking for. We hope there were also positive aspects of your stay which will bring you back to visit us again in the future. We remain with best wishes, Hotel Riu Vallarta Online Reputation Manager

4
Family

Excellent staff members!! Not much resort activities after 5pm so we’d get bored in the evening.

By on Aug 30, 2021

2
Family

I like that the pools were always warm. Did not like that they closed at 8 p.m. Like that the elevator was close to my room on one side of the building but dislike that I had to climb 3 flights of stairs to get back to lobby after going down to the main area of dining and entertainment and the beach. Dislike that my bag (fanny pack) containing valuables suddenly disappeared on the last day. Didn't like that our sheets were stained and dirty the first day we arrived. There were someone else's hairs between the sheets. The ceiling fan above the bed made a repetitive noise every two seconds and they never fixed it even after we complained about it.

By on Aug 27, 2021

3
Everyone

Food was great for the breakfast buffett, lunch buffett and the dinners were something I looked followed to. The problem I had with this resort had to do with the drinks. Very watered down, no favor on the rum and cokes. Many days never even felt the use of drinking. This may sound strange. But I am going back to their sister property at the end of Sept. for 9 days and intend to ahead of time stop at WalMart for my Barcadi. I might be the only one feeling the buzz in the whole place. Over all wonderful value, just need to the drink issue fixed.

By on Aug 26, 2021

4
Family with small children

The service was excellent, food ok the room horrible my room always smells like sewer the bed very uncomfortable.

By on Aug 11, 2021

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