Hotel Riu Vallarta - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Vallarta - All Inclusive

4 outdoor pools, pool umbrellas
Aerial view
5 bars/lounges, swim-up bar, poolside bar
On the beach, sun loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪5 min drive‬
  • Place, Playa Bucerías
    ‪7 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Double Room (U)

8.8 out of 10
Excellent
(168 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room Superior

  • 419 sq ft
  • Sleeps 4

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 742 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (M)

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(19 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(158 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

Family Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(159 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 365 sq ft
  • Sleeps 4

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

7.8 out of 10
Good
(17 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

Double Room, Partial Ocean View (C)

8.8 out of 10
Excellent
(52 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (C)

9.2 out of 10
Wonderful
(44 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite with Sea View

  • 742 sq ft
  • Sleeps 2

Double Room Standard

  • 322 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • 365 sq ft
  • Sleeps 4

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About the neighborhood

Nuevo Nayarit

Bay of Banderas is within a 5-minute walk of Hotel Riu Vallarta - All Inclusive while other popular sites like Nuevo Vallarta Beach are within a mile (2 km). This 678-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 0.8 miles
  • Flamingos Golf Club - 5 min drive - 2.2 miles
  • Playa Bucerías - 7 min drive - 3.4 miles
  • Paradise Plaza Shopping Center - 8 min drive - 3.4 miles
  • Vallarta Adventures - 9 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬17 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬17 min walk
  • ‪Villa Bar - ‬9 min walk
  • ‪Kulinarium - ‬2 min walk

About this property

Hotel Riu Vallarta - All Inclusive

Guests of Hotel Riu Vallarta - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Balconies or patios, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

Is a free cancellation option available at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Riu Vallarta - All Inclusive?

Guests positively rate the property's location in Nuevo Nayarit, and it's a short 15-minute walk from Nuevo Vallarta Beach and also 4 minutes on foot from Bay of Banderas. You'll also find Nayar Vidanta Golf and Playa Bucerías within a short drive.

Is parking available on site at Hotel Riu Vallarta - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Vallarta - All Inclusive?

Renova Spa is the property's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Hotel Riu Vallarta - All Inclusive include a casino?

No, Hotel Riu Vallarta - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Vallarta - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Vallarta - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 4 restaurants.

Are there hot tubs at Hotel Riu Vallarta - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Vallarta - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Vallarta - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Vallarta - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Riu Vallarta - All Inclusive.

Are there connecting rooms at Hotel Riu Vallarta - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Riu Vallarta - All Inclusive?

The closest major airport to Hotel Riu Vallarta - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.8 mi away (26 minutes by car).

Can I book a room with a balcony at Hotel Riu Vallarta - All Inclusive?

Yes, every guestroom at Hotel Riu Vallarta - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hotel Riu Vallarta - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Vallarta - All Inclusive.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1914 out of 3664 reviews
Rating 8 - Good. 930 out of 3664 reviews
Rating 6 - Okay. 488 out of 3664 reviews
Rating 4 - Poor. 171 out of 3664 reviews
Rating 2 - Terrible. 161 out of 3664 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Hotel riu is my go to hotel, family friendly, and it’s also very cute for just a couple
Stayed 7 nights in Dec 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beach is gorgeous!! Staff was helpful and friendly. Food was average, The only way to get an umbrella on the beach is to rent one…….we had never stayed at a resort that does this. Also, the swim up bar lounge chairs are never free. Towels must be placed at midnight !! Also, water in that pool really smells like urine 😵‍💫
Stayed 3 nights in Jan 2026

10/10 Excellent

Pamelanie, Dyer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the property. They have delicious food variety. Adult drinks were endless and good.
Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was the same stuff everyday which gets hard after a week. Bartenders were great. They all remembered you/what you liked to drink. Server staff was rough, they left drinks empty took a long time to get drinks to the table and forgot a lot of things. I would go back for the right dollars or to one of their other resorts in the area.
Stayed 7 nights in Dec 2025

10/10 Excellent

Bill

Stayed 10 nights in Dec 2025

10/10 Excellent

Bret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and inviting
Stayed 5 nights in Dec 2025

10/10 Excellent

yao

Liked: Cleanliness, amenities, property conditions & facilities
This hotel left a deep impression on me; it gave me a wonderful holiday.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kehler Kent

Liked: Cleanliness, amenities, property conditions & facilities
Room was incredible. No complaints. Very clean and room service each day did great with keeping the fridge stocked.
Stayed 5 nights in Dec 2025

2/10 Terrible

Zina

Liked: Staff & service
Disliked: Cleanliness
It smelled of mildew ALMOST everywhere except when you were outdoors. Food was not good at all. Seasoning was non-existent and everything was pretty much served buffet style. Staff was nice and swim up bar was decent. I might stay again if someone paid me to do so. Friends and Family made it bearable.
Stayed 5 nights in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, my only complaint was the same lady who checked us in/ checked us out had an attitude.
Stayed 5 nights in Dec 2025

6/10 Okay

Richard

Stayed 5 nights in Dec 2025

6/10 Okay

Lisa

Stayed 6 nights in Nov 2025

10/10 Excellent

Rosa

Stayed 5 nights in Nov 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean throughout the resort except for the beach. It’s unfortunate that smoking is allowed on the beach but there are no ashtrays provided so all the cigarettes end up in the sand and it’s not cleaned up very well. The beach is great but lots of cigarette butts. Serving and bar staff are very friendly. The buffet had excellent choices! If you can’t find something to eat, it’s not because of the buffet, it’s a you problem!
Stayed 7 nights in Nov 2025

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service complemented the beautiful surroundings/program activities adding to or making the experience, making it a return destination. One drawback - A grasshopper entered my bedroom in the middle of the night while sleeping. A request to have my room cleaned was honored by the assigned crew. However, I had to hear repeatedly about the policy of making requests after 4PM and the cleaning crews ends the shift. The tone was defensive. I understood the policy the first time around. I requested water replacement. Eight (8) hours later, I had to remind staff of my request. All these are minor. Except for the grasshopper, everuthing my minor. I'm planning my return to Puerto Vallarta.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Need more Vietnamese foods
Stayed 3 nights in Nov 2025

6/10 Okay

Co, Las Vegas

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staffs are so nice, excellent service. Room is clean, except the bed springs worn out, backache sleep, need to renovate. Hotel over crowded, pool too small, pack of people. Restaurant are small, long wait for main course 45-60 mins. Foods are average, not much choice, no seafood, just fish, small shrimp. Pastry is average, same as ice cream. There are no umbrellas at the beach. Shouldn’t be five stars.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanna

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025

6/10 Okay

Manuel Manriquez

Traveled with family
Liked: Staff & service
What we like about this property is that we were able to swim in the ocean. I was able to walk at least 40 feet in the water was around chest high. I also like the fact that they have a boogie board for the guests which we used and they were a lot of fun. We did not like about our room was that we saw cockroaches, and spiders. We let someone know at the front desk and she didn’t seem to care too much about it. She was not apologetic at all. She did state she was going to note it, but did not seem like she did. Very unhappy on her customer service. We would not recommend to any of our family members or friends to stay at RIU Vallarta.
Stayed 7 nights in Nov 2025

6/10 Okay

Rene Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Emily

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Our stay was very good. The check in was a bit bumpy and it could be better. The rooms were always cleaned and left amazing each day. The buffet was literally the best place to eat hands down! The waiters there were attentive and kind. Overall, the service was always good when I had it but there weren’t enough people to help make it as luxurious as I’d thought it would be. The beds were cozy but the pillows were lacking. The shower was great! In general a great stay and felt safe. The construction in front of the hotel and on the road was a hassle.
Stayed 5 nights in Nov 2025

8/10 Good

Richard Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, friendly and helpful staff my only issue was it was so busy and noisy but that’s what happens in a big resort
Sunset
Stayed 14 nights in Nov 2025

8/10 Good

Justin

Stayed 6 nights in Nov 2025

10/10 Excellent

Rosanne Wagner

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!
Stayed 7 nights in Nov 2025

10/10 Excellent

Otilio

Liked: Cleanliness, property conditions & facilities
Great hospitality
Stayed 3 nights in Nov 2025

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