Loved it all!
I had great experience with check in and Taniya was a great help every second check with us to make sure everything is ok, i was celebrate my husband's birthday they did great decorations in our room, cant say enough how we were pleased with everything, we will back again, special thanks to Taniya
The facilities were great but the staff seemed to rush us during each of our dinners. It seemed like they only served the higher level guests with the best service and most attention.
Several restaurants to choose from. Service was excellent, especially pool drink service by Roberto, Armando, Ruben just to name a few.
Amazing facility. A bit windy on the coast...out of your control. Would stay at again, anytime!!!
The Hard Rock 🎸 Hotel in Cabo was Amazing!! The bell hop/parking attendees were very friendly, provided great service and answered a lot of questions. The restuarants had great service and delicious food. The pool side waiters provided great service as well plus our Jr. Suite room was great with an Amazing view of ocean. My kids loved the waterslides and so did my wife & me. My kids didn't want to leave the resort and stay another day. If we go back to Cabo again or somewhere, we definitely will stay at the Hard Rock again.
Beautiful resort, excellent food. However located on the Pacific side of the ocean, which meant no swimming due to rough waters (had to sign an agreement to vow not to swim in ocean - I’m not a swimmer, so it definitely wasn’t a deal breaker). Thoroughly enjoyed myself, despite COVID restrictions, and closure of some of the amenities.
I liked everything from the entertainment, food, pools , service and nice rooms.
We booked the Rock Royalty level. Our personal concierge Larios was awesome! He took care of all our reservations for dinners and activities. He made sure our stay was up notch. The legendary pool was our favorite spot Danny Blood was our pool concierge and did a phenomenal job! Had our chairs ready for us every time and made sure we were set for the day! All the waitresses and waiters were kind and helpful.
Our vacation stated out with a sales pitch by the hosts team which took about 2 hours the first day we arrived. If they contact you and tell you to meet them in the lobby at a certain hour, DON'T!!! I repeat, don't unless you want to be harassed your entire stay. All they want to do is sell you a time share. Check out was a nightmare for our group. We were held hostage for about 2 hours. Apparently they demanded a payment that by error they had refunded someone in our group but couldn't provide proof other than an excel sheet. Finally we were allowed to leave (late to catch our flight) but only after we had to pay for their error and cross our fingers that we would see that money again. Well that was in November 15, 2020, today is Jan 31st 2021 and no refund as promised has been issued. I don't recommend this resort only because their staff will hold you hostage and demand payment for your release. Just be very cautious and think twice. Our stay was good, food was good. One thing I would recommend is that you call ahead and reserve the cabanas.
Hard Rock Hotel Los Cabos All Inclusive places you 1.6 mi (2.6 km) from Diamante Golf Course. This 639-room, 4.5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 8 restaurants.
Free buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM. This hotel is home to 8 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free long-distance calls.
Guests of Hard Rock Hotel Los Cabos All Inclusive have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a conference center.
Loved it all!
We hope to have you back soon!
!Vuelve pronto!
I had great experience with check in and Taniya was a great help every second check with us to make sure everything is ok, i was celebrate my husband's birthday they did great decorations in our room, cant say enough how we were pleased with everything, we will back again, special thanks to Taniya
Dear guest, We are glad to know that you enjoyed your stay and we were able to provide you with what we’re known for: Authentic ROCK experiences! Providing rockstar-worthy amenities is our commitment and you can always count on our team of professionals as TANYA, to live the red carpet at Hard Rock Hotel Los Cabos. Your feedback is well appreciated and we hope to have the opportunity to host you again in the near future. Keep on rocking!
The facilities were great but the staff seemed to rush us during each of our dinners. It seemed like they only served the higher level guests with the best service and most attention.
Thank you for rating us, we are really sorry that you had that impression as our rockers work really hard to make sure everyone is having a great time. We will make sure to look into your feedback. Come back soon!
Thank you for rating us! Was an honor to host you!
Thank you for rating us, we remain at your disposal if you wish to share further feedback.
Several restaurants to choose from. Service was excellent, especially pool drink service by Roberto, Armando, Ruben just to name a few.
Thank you! We will make sure to share your kind words with Roberto, Armando and Ruben!
Amazing facility. A bit windy on the coast...out of your control. Would stay at again, anytime!!!
Hello rockstar! Thank you for your review. we are grateful you selected us to spend your vacation. Come back soon. You Rock!
Hi! Thank you for your rating. We hope to have you back soon, it is a pleasure to assist our dear rockstars like you. Greetings!
Thank you Kristine! Was a pleasure to have you here!