Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

4.5 star property
Luxury property on the beach, with 6 outdoor pools
VIP Access

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Photo gallery for Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

6 outdoor pools, cabanas (surcharge), pool umbrellas
Family Suite | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Point of interest
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera Transpeninsular Km 10.3, CSL-SJC, Lote A-1 Cabo del sol, Cabo San Lucas, BCS, 23410
  • Cabo del Sol Golf
    ‪1 min walk‬
  • Santa Maria Beach
    ‪5 min drive‬
  • Medano Beach
    ‪12 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Club Deluxe 2 double beds

  • Partial ocean view
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Club Deluxe 1 King size

  • Partial ocean view
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, Ocean View

  • Ocean view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Solarium Ocean View, 2 Double

  • Ocean view
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

3 bedroom Suite Ocean View

  • Ocean view
  • 2223 sq ft
  • Sleeps 10
  • 1 King Bed

Family Suite

  • Ocean view
  • 1413 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite

  • Ocean view
  • 1013 sq ft
  • Sleeps 2
  • 1 King Bed

Villa Master Suite Ocean View

  • Ocean view
  • 1013 sq ft
  • Sleeps 4
  • 1 King Bed

Solarium Ocean View, 1 King

  • Ocean view
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cabo San Lucas

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa places you next to Cabo del Sol Golf and within a 5-minute drive of other popular sights like Santa Maria Beach. This 527-room, 4.5-star property has 6 outdoor pools along with a private beach and 9 restaurants.

What's nearby

  • Cabo del Sol Golf - 1 min walk - 0.0 miles
  • Santa Maria Beach - 5 min drive - 1.7 miles
  • Chileno Beach - 6 min drive - 3.3 miles
  • Medano Beach - 12 min drive - 5.6 miles
  • The Arch - 15 min drive - 7.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 33 min drive

Restaurants

  • ‪Chileno Bay Resort & Residences, Auberge Resorts Collection - ‬6 min drive
  • ‪Lobby Bar - ‬6 min walk
  • ‪El Molino Coffee Shop - ‬6 min drive
  • ‪La Cevichería - ‬8 min walk
  • ‪RosaNegra - ‬6 min drive

About this property

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Luxury property on the beach, with 6 outdoor pools
Guests of Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have access to a private beach, 6 outdoor pools, and a nightclub. Free valet and self parking are available, and there's also a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and 4 hot tubs.
Guests can expect to find free WiFi and 55-inch Smart TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, minibars, and coffee makers.
6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Bodega
  • Peninsula
  • Rosato
  • Sushi Sky Bar
  • Viña del Mar

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 6 outdoor pools
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Golf
  • Gym
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,646 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 13 buildings
  • 8 floors
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 40 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos Golf Cabo San Lucas
Grand Fiesta Americana Los Cabos Golf
Fiesta Americana Grand Los Cabos Golf And Spa
Fiesta Americana Grand Los Cabos Golf Hotel Cabo San Lucas
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos Golf And Spa
Los Cabos Fiesta Americana Resort
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Hotel
Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos All Inclusive Golf
Hotel Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa

Frequently asked questions

Can I book all-inclusive rates at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, volleyball, and bartending classes.

How much does it cost to stay at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa on May 1, 2025 start from $474.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

This property is located in Cabo San Lucas and just steps from Cabo del Sol Golf and Playa Barco Varado. You'll also find Santa Maria Beach and Chileno Beach within a short drive.

Is there parking available at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is there a spa at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Spa services at the property include beach massages, prenatal massages, couples treatments, and reflexology.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a casino on the premises?

No, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa doesn't have a casino.

Will I find an indoor pool at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa a good place to stay for couples?

This waterfront all-inclusive property offers many amenities for couples such as a private beach and 6 outdoor pools with some guestrooms featuring in-room massages.

Are there hot tubs at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, this all-inclusive property has 4 spa tubs.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a restaurant with a breakfast menu?

Yes, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa has 9 restaurants, and serves free buffet breakfast each morning.

Will Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa for a fee of MXN 40 per pet, per night. The property also provides food and water bowls.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

The closest major airport to Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is Los Cabos Intl. Airport (SJD), which is 21.4 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, every guestroom at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa comes with a balcony with some featuring ocean or garden views.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a wedding venue on site?

There are wedding services available at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa if that's in your vacation plans.

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jewel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was noisy and filled with kids. If you want a relaxing vacation do not stay here. Also the pictures online are not what the hotel looks like. It is an older hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Good food. They don’t take reservations for dinner, however, so at peak times it was a wait. They have golf carts to transport you around the property since it is so large and that was a great service. Victor and Carlos at the Lobby bar were our favorite bartenders during the week.
Stayed 4 nights in Mar 2025

8/10 Good

Victoria, Oceanside

Traveled with partner
Liked: Staff & service
Spa was nice. Loved being able to hear ocean from our room. Fun events at black lemon especially the fire show. Staff at Bodega restaurant were amazing. We enjoyed the firework presentation for birthday celebration.
Stayed 3 nights in Jan 2025

8/10 Good

oyeyemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Keenan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place will be back
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was exceptional, what a lovely place to relax and rejuvenate, the food was bursting with flavour, Grande fiesta Americana does not disappoint, highly recommended for a pleasant vacation , enjoyed the stay Jan 20-23, 2025
Stayed 3 nights in Jan 2025

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely breathtaking. The resort food was also very delicious.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with our stay. In my all inclusive experience this was by far the best dining options. Three of us went and in the 5 days never had a disappointing meal. So many places to choose from. The staff was amazing. We had been to Jamaica earlier this year and the friendless, promptness, and assistance couldn't even compare. They were exceptional. I paid extra for beach front and it was totally worth it. If you have littles you may want to choose something different as the music is playing at night close by and may keep them up. However we loved the convenience. The only only downfall and it wasn't horrible is our room was just average. Beds were nice but it could have been a tad more updated for the cost. Also having a small freezer in the fridge would have been very convenient as I was pumping and storing milk for the week but again- nothing they listed incorrectly. Overall One of the best places I have ever stayed and would completely go back. The seafood offered is top notch!
Stayed 4 nights in Jan 2025

10/10 Excellent

Evelin, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

JI-EUN

Stayed 2 nights in Jan 2025

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally one of the best resorts I’ve ever been to. Not only did every single staff member greet you every time they walked by you every single staff member was extremely attentive to all of our needs. There was not one thing they couldn’t help me with they always did what we asked, the room service was amazing, and they came in our room twice a day and cleaned. It was more than I’ve ever expected and also the on-site spa is 1000 out of 10 experience. If I could give this 100 stars I would.
Stayed 3 nights in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 6 nights in Jan 2025

10/10 Excellent

mohammad omid ghayour, Kirkland

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The staff were very helpful and kind. The food was delicious and there was a ton to choose from. The property was tidy and very picturesque. I’d come back for sure
Stayed 8 nights in Jan 2025

10/10 Excellent

DINA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at this incredible hotel from January 14-19, and it was truly an unforgettable experience. From the moment we arrived, the staff went above and beyond to make us feel welcome. They were consistently friendly, accommodating, and always ready to assist with a smile—it's clear they take pride in providing excellent service. The property itself is stunning, with breathtaking views that made our stay even more enjoyable. There are nine restaurants on the property, offering a wide variety of delicious food, from casual bites to more elegant dining options. The quality of the food was outstanding, and each restaurant had its own unique ambiance. The hotel also boasts several great pools, which were perfect for relaxing or enjoying a swim. Whether you prefer lounging by the water or taking a dip, there's something for everyone. Overall, this hotel exceeded all expectations, and I would highly recommend it to anyone looking for a memorable vacation with amazing service, food, and views. Can't wait to return!
Stayed 5 nights in Jan 2025

10/10 Excellent

Yuet Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was great. Services excellent. Room condition a bit dated and dark but well maintained and clean. Nothing major to fault.
Stayed 5 nights in Jan 2025

4/10 Poor

Jasbinder

Traveled with family and small children
Disliked: Staff & service, amenities
If you're seeking friendly staff, a welcoming atmosphere, and a smooth all-inclusive experience, this isn’t the place for you. Our stay started with a 30-minute check-in delay, leaving everyone frustrated. To add to this, our booked room wasn’t available due to “technical difficulties.” The replacement wasn’t ready, the minibar remained unstocked for a day after several calls, and the jacuzzi jets didn’t work. Staff hospitality was severely lacking. At the pool, a staff member rudely ignored our question and walked away. At the front desk, we requested a new wristband for our 6-year-old, but the response was cold and unwelcoming. Even after thanking them, there was no acknowledgment. The concierge and restaurant staff were equally distant and disinterested. The property’s breathtaking views and polite lower-level staff—such as the cleaners, bellboys, and golf cart drivers—were highlights. However, their professionalism wasn’t reflected in the higher-level staff, who could learn a lot from them. These problems aren’t unique to our experience. Many reviews point to unfriendly staff and an inefficient check-in process. Despite management’s promises to improve, nothing has changed, showing the indifference runs deep. Spare yourself the frustration—this resort doesn’t deliver the seamless experience it promises.
Stayed 3 nights in Jan 2025

10/10 Excellent

sukhvir

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness
Stayed 7 nights in Jan 2025

6/10 Okay

Sergio, Mexicali

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Ki Wook

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Curtis

Stayed 3 nights in Jan 2025

10/10 Excellent

Frederick

Traveled with partner
Beautiful place! The whole property is well maintained, the pools are good. Staff is happy and willing to help. Unlike typical all inclusive, the different restaurants do have different menus and style, and flavour is different from the others. The cons; golf is prohibitively expensive for the common Canadian and our weak dollar! As well, the beach property is only 300 m long with large craggy outcroppings on each side.
Stayed 7 nights in Jan 2025

10/10 Excellent

Keyur K

Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful secluded resort with private beach and best food and drinks and entertainment. I love to come again. They have nice activity and entertainment with Nicole and lorena at pool
Stayed 7 nights in Jan 2025

10/10 Excellent

Patrick Joseph, North Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything within the property exceeded expectations. However, you advertised as a golf/spa resort and we arrived with our golf clubs and no one assisted us or told us anything about where to play golf. On the last day, while checking out, I was finally told about a course we could have played closer to the resort and much cheaper than the course we played. Also, we were not aware that the resort did not accept US dollars. That should be mentioned on your website. I would have brought much smaller denomination of US dollars for tipping purposes and for paying the taxis we used to travel to the golf course we played.
Stayed 5 nights in Jan 2025