Great place!
I would have given this property a higher rate, but I was dissatisfied with the check in/check out staff. The staff throughout the property serving were beyond amazing. Alan, Alex, Bryan and Erick made this trip extraordinary. Their friendliness and attentiveness was beyond my expectations. Unfortunately, the lobby staff checking in/checking out is why I’d have to rate this average. When I checked in, I was overlooked by someone I was talking to. It couldn’t have been a misunderstanding. I’m in Mexico. I speak fluent Spanish. Lady started helping someone else just because she couldn’t find my reservation. I had pulled up my confirmation, too. So…that was my first impression. Then when I checked out, a very nice lady told me where to stand in line. I waited in line to check out for about 20-30 minutes and some other lady from another line cuts in front of me. I looked at the man at the counter, and he started helping her. I told the lady I had been in line and she said she was next. I asked the man at the counter why he helped her instead of me; I wasn’t far. I was clearly next in line. To top of off, he didn’t have the decency to not talk about me with another coworker as I’m standing a few feet away. And that…was my last impression.
Property is beautiful, but nothing near. Great for relaxing
I like the hotel the services and employees are very nice. But the food wasn’t good, they Don’t even have open buffet other than breakfast
.
Property is Decent, lots of food options, but if your out of shape or over 50, don't even think about coming here or you will be huffing and puffing, there's lots of stairs and lots of hills, and although they have golf carts to transport you around, get ready to wait for long periods of time for them to arrive if they ever do. Also don't leave your bags unattended at the bell desk because they go through your luggage, my brother had stuff stolen out of his carry on bag he left with the bell hop. When we bought it to their attention they brushed it off like it was no big deal, and the manager had the audacity to say maybe it was stolen at the airport, the only problem with that theory is the bag was his carry on and never left his side until we got to the resort. Well that was my Overall experience, if you dare, take a chance yourself, hopefully you'll have a better experience than we did, Good Luck to Y'all
My stay was fantastic and a great time!
We absolutely loved our stay at Grand Fiesta Americana. We will be back!
Wonderful property, great area, awesome staff.
The security and safety of the resort are priceless! Your family is safe to walk around the entire resort including the beach with complete safety. Everything is well kept up and clean. The entire stall is always friendly and accommodating at all times. Food is good, and lots to do for entertainment! Highly recommend!
SHOWS PROPERTY HAS SHUTTLE AT SURCHARGE, BUT THEY DO NOT PROVIDE A SHUTTLE TO OR FROM THE AIRPORT, THEY HAVE A CAB TAKE YOU TO THE AIRPORT FOR $65 US DOLLARS. ALSO DONT FULLY RESTOCK THE LINENS FOR THE BATHROOM
Servicio de primera calidad gracias por todo nos veremos pronto
Overall, we enjoyed our stay very much. The staff is hard-working and friendly. There was a good variety of restaurants, and we enjoyed most of the food. Unfortunately, my husband was told that the adjacent golf resort on the beach was private, and was only offered the desert resort which only has 12 holes due to renovations. A member of the property told us we should have been able to golf at the other club, so that was confusing. Also, we sat through a membership presentation- the first representative was very friendly and the concept was appealing but we weren’t sure this is our lifestyle. A “closer” came in and tried to hard-sell us, was super high pressure, and didn’t listen to any of our hesitations - it’s like we felt guilted that we didn’t hold this type of vacationing as a core value. The 90 minutes turned in to 3 hours and you could tell he wasn’t happy he didn’t score the deal. He basically showed us the door. Since that was our first day, it put a damper on our trip.
We booked 5 nights and all the nights were filled with excellent food choices,drinks and clean resort.
We got greeted by front desk staff at check-in very professional and courteously. We’re recommended by staff of a nice restaurant for a birthday dinner. We’re informed that we have to paid additional $30/per for premium food. When we got to the restaurant, the greetings were great until we sat down. We waited awhile to get service and food. Food wasn’t great to consider a nice steakhouse. Restaurant had no AC so we wanted to leave. The bill came out in an absurd amount. We couldn’t argue because no one speak English. We paid and left. My sister forgot her mask at the restaurant so we couldn’t get a ride back to our room. Front desk didn’t even have any extra masks. We saw so many people getting rides w/o masks. Their spa didn’t have any availability for the whole weekend 👎. We did get great service at the breakfast place by Alex. Food was mediocre and service was a hit and miss - not consistent.
The resort was clean and the staff were friendly. It was nice and relaxing. I will return!
Amazing resort ! Friendly staff
Located within a 5-minute drive of Santa Maria Beach, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is within a 15-minute drive of other popular sights like Medano Beach. This 527-room, 4.5-star property has 6 outdoor pools along with a private beach and 9 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 9 restaurants, including Rosato, which specializes in Italian cuisine and serves dinner, and Viña del Mar with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include dryers, balconies, and minibars.
Guests of Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have access to a private beach, 6 outdoor pools, and a nightclub. Free valet and self parking are available, and there's also a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and 4 spa tubs.
Great place!
Dear guest.Your opinion is very important to us.
I would have given this property a higher rate, but I was dissatisfied with the check in/check out staff. The staff throughout the property serving were beyond amazing. Alan, Alex, Bryan and Erick made this trip extraordinary. Their friendliness and attentiveness was beyond my expectations. Unfortunately, the lobby staff checking in/checking out is why I’d have to rate this average. When I checked in, I was overlooked by someone I was talking to. It couldn’t have been a misunderstanding. I’m in Mexico. I speak fluent Spanish. Lady started helping someone else just because she couldn’t find my reservation. I had pulled up my confirmation, too. So…that was my first impression. Then when I checked out, a very nice lady told me where to stand in line. I waited in line to check out for about 20-30 minutes and some other lady from another line cuts in front of me. I looked at the man at the counter, and he started helping her. I told the lady I had been in line and she said she was next. I asked the man at the counter why he helped her instead of me; I wasn’t far. I was clearly next in line. To top of off, he didn’t have the decency to not talk about me with another coworker as I’m standing a few feet away. And that…was my last impression.
Dear, SheilaPlease know that we take guest feedback very seriously, and your comments have been shared with our management team. Rest assured that we are committed to improving our services and ensuring that our guests have a seamless and memorable experience.
Property is beautiful, but nothing near. Great for relaxing
Dear, Beverly.Thank you for sharing your review with us. It would be an honor to host your next visit to Los Cabos.
I like the hotel the services and employees are very nice. But the food wasn’t good, they Don’t even have open buffet other than breakfast
Hello, Muhammed!Thank you for sharing your review with us. Your opinion is very important to us as it helps us in our constant improvement. It would be an honor to host your next visit and create a memorable experience for you.
.
Dear, guest. Your opinion is very important to us.
Property is Decent, lots of food options, but if your out of shape or over 50, don't even think about coming here or you will be huffing and puffing, there's lots of stairs and lots of hills, and although they have golf carts to transport you around, get ready to wait for long periods of time for them to arrive if they ever do. Also don't leave your bags unattended at the bell desk because they go through your luggage, my brother had stuff stolen out of his carry on bag he left with the bell hop. When we bought it to their attention they brushed it off like it was no big deal, and the manager had the audacity to say maybe it was stolen at the airport, the only problem with that theory is the bag was his carry on and never left his side until we got to the resort. Well that was my Overall experience, if you dare, take a chance yourself, hopefully you'll have a better experience than we did, Good Luck to Y'all
Dear, guest.We regret the inconvenience presented during your stay with us. We hope you allow us to host your next visit to Los Cabos and be able to reverse the perception you have.
My stay was fantastic and a great time!
Dear, Tyler. It was an honor to host your visit, we hope to see you again very soon.
We absolutely loved our stay at Grand Fiesta Americana. We will be back!
Dear, Cristy,Thank you for sharing your comment with us. It would be an honor to host your next vacation.
Wonderful property, great area, awesome staff.
Thank you, Melynda.It would be an honor to host your next visit.Regards.
Thank you, Soomi.