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Pueblo Bonito Los Cabos Blanco - All Inclusive

4.0 out of 5.0

Recent guest reviews

Worst vacation. Over booked. Rudest front desk people we have ever experienced. We were told to find another hotel if we didn't like their solution of going to a house on the pacific. Wasted two nights at the pacific in a wind tunnel. House we were put in had little to no hot water, broken hot tub and clogged drains. Very far from the beach on a cliff. Not what we signed up for! Blanco was dirty. There was feces in the pool. Told 3 people and nobody cared. Stairways had huge hair balls. The rudeness was astounding. We were a group of 6 who are easy going and not nit picky. Huge disappointment.

great value great location I would stock water in the rooms

This hotel is the only place I want to go. The size of the hotel is just right, not too big, not too small. The rooms are close enough to the water to hear and see the waves crashing and swimming is wonderful in the ocean right in front of the rooms. The staff are friendly and eager to help out. Downtown is right out the doorstep just a few casual and safe blks away, perfectly located as to provide a quiet place at night to hear the ocean and sleep.

The Blanco is a beautiful hotel with an amazing location! The proximity to Lands End and Los Arcos can't be beat. With a quick water taxi you are able to view the breathtaking rock formations, beautiful beaches and great snorkeling. The rooms were very nice but my husband felt they were a little musty smelling. Cant beat waking up to a flamingo at your patio. The food was unbelievable at Las Palomas. I had an unobstructed view of Lands End. The only thing that bothered me was always waiting for an itemized check with every meal and drink where prices where listed and you had to sign for everything. Being an all inclusive hotel this made us feel like things weren't included even though they were. If I have already paid up front, I don't want to see an itemized price at every transaction. The entertainment was great at the Mexico show! The buffet for the show was ok. The staff were friendly. We were only there 2 nights and would have loved to stay longer. We will definitely return to this hotel!

Property is in a perfect location to downtown and it has the most beautiful view of the Sea of Cortez.

Had a wonderful time,the hotel was nice with a friendly staff,it was nice to go to both resorts with the all inclusive.the views are beautiful.the only thing we didn't like we're vendors on the beach especially the cigar vendors offering to sell you drugs.

I went with my 2 1/5 years old to this Hotel. The service was amazing as well as food. WI-FI was free in both Hotel. Pueblo Bonito Blanco and Rose, her sister. I got a Ocean View room and it was the best. All rooms have a kitchenette in case you need it. The service in restaurant was a little slow, but you compensate it with the food and waiters services. Close to the Hotel around 8 min walk there is a small Mall where you can find Tequilas, etc. The price there are much better than in the airport. In front of the beach local people sells beautiful staff IN CASH (USD). The beach was swimmable, however kids must not be alone. Not all beaches in Cabos are swimmable so you should look Hotel around Medano Blanco. Demetrio, Juan Lorenzo, Elizabeth, Carlos (the barman) and David were the best in the Rest and Pool as well as Jackeline in the reception. The Hotel has Airport Transportation ($25 one way), but I used Cabo Transfers and the service was excellent.

Everything was nice except having to make reservations at certain restaurants and being served an hour and half after reservation time..Nice beach and friendly staff..Great for families..

Excellent place to stay. Hotel is perfect, easy to get around property, not to big. Most rooms have ocean view or ocean front. With in walking distance to town, great swimmable beach and nice pool. Perfect location and views! All inclusive good value and food, includes restaurants at sister property Rose'. Also visit sister properties on the Pacific ocean at PBSunset - great property to spend the day at, very relaxing and awesome golf course.

It is an older property but has been nicely refurbished. The room was clean, great view over pool and ocean. The staff was friendly. The reason I gave it a 2 is because my husband got food poisoning from a hamburger he had in the restaurant/bar by the pool. He thought it would be a safe choice but was quite sick afterwards throwing up many times.

Absolutely fantastic location and views! Rooms are a bit older but still very nice. The dining is so/so, but due to the location, there are a lot of great options within walking distance - make sure to try "The Office"... it's right on the beach. As for the beach, there are lots of vendors trying to sell you things, but it's sorta fun, and you get used to it. Make sure to take a water taxi to Lovers Beach.... it's not to be missed.

Excellent hotel located right on medano beach and close to everything you want to do as far as beach activities and nightlife

First- let me start by saying the amenities, the room, and the front office staff were very good. Unfortunately, that's where the good stops. For an all Inclusive, the food is always a little rough. This place tops bad food with slow and inattentive. On more than one occasion we waited 15 minutes plus to be acknowledged and seated at a sparsly populated hotel restaurant. The staff just is either too busy or not paying attention. Bartenders on property are pretty good, but after talking to multiple guests, we came to the conclusion that this hotel is a much better deal without the all inclusive package. Really don't think there is a better looking or located hotel. Real shame they can't seat people quickly nor make a passable taco.

This place is horrible. Rip off artists. Every person I met there during our trip felt the same. Including the people who made the mistake of buying a time share there..... ALL INCLUSIVE means HORRIBLE FOOD AND AWRUL SERVICE. Great beach in front of hotel. That is the only nice thing I can say. Staff acts as if you are an annoyance, even if you are asking a simple question. If you try to order food or drinks with your all inclusive be ready to have the worst service in your life. The food was not much better. I actually thought I was going to have to fight one of the bartenders. One of the pool attendants made my wife cry. I complained a couple times to "management" but soon realized everyone there is part of the rip off. They know once you pay online and go there you are screwed... Don't trust the other reviews on here or you will be very sorry. We did and it was a massive mistake. We'll never go back.

When arriving on Jan 31 2014 we were told no rooms available until Feb 3. We had reserved 4 rooms. Their solution was to move us to another hotel for that period of time. After about 20 minutes of 8 guys blocking the check in counter, loud voices, 2 telephone conversations with so-called Managers ( the decision making manager was in a meeting and would not answer. We were on hold for about 10 min.) 2 rooms were made available and 2 rooms in another hotel for 1 night. Staff very UNCONCERNED about problem. This is the 2nd year (2013 and 2014) the NO ROOMS problem has occurred at check in.

First time in Cabo, was a great spot for my wife and I.

Our stay at the Pueblo Bonito got off to a rough start immediately as we checked into our room. We were told we were receiving a free upgrade to a luxury suite which when we got to the room was not to expectation. The bedroom was off of the main area in a seperate Room directly off the hallway. No ocean view, dark, double beds, a bad set up. Not to mention we were promised an ocean view room, which I have to say not many rooms there have that. We then declined this room and asked to be downgraded from what we purchased which was a jr suite. So we ended up asking for a studio because there were no jr suites available even though we booked that and the luxury suite was unacceptable to us. We then were loved to a studio with no view, after two days in that room that they moved us to a different studio with a slightly better view however no ocean view. So we ended up having three rooms in 5 days for our trip, no what we expected. In addition the service was not good at the resort, the staff seemed put out when we asked any questions on dinner, breakfast, towels, etc. Also you don't have coffee in your room, you have to request it or go downstairs to a restaurant to get it and they don't open until 7:00 or even 8:00 some days and there is no common place for the coffee. You have to go into the restaurant and ask for a cup and it always was a hassle. I was shocked there was no common area in the lobby for coffee, or that you had to request it in yor room, this was an all inclusive package after all. The dinner options were limited however the food was decent. There is an Italian restaurant called Felleni's which is on property however you have to pay an additional $10 per person to eat there. How is that all inclusive? It just didn't make sense to is. Overall we didn't enjoy our experience at the property, we started at the Los Cabos Pueblo Bonito and ended up at the Rose after the room changes. The location is very good for both properties however. The service just wasn't up to par for us.

however they didnt have a room for us when we got there at 4pm 1/17/14 & wanted to move us to a sister hotel far away. they said we could have a free dinner while they sorted out our room and then when the bill came the waiter would not comply with the front desk and demanded a room # or a credit card. very embarrassing!

I stayed here about 20 years ago and chose to come again because of the excellent service, walk to town location, swim friendly beach, etc. I found it to be exactly the same yet better because of the additional facilities provided by the larger sister Pueblo Bonito Rose resort next door. As nice a s the newer Rose is, I still prefer the more "quaint" and personal size of the Blanco Los Cabos property. We opted to go with adding the all-inclusive option to our package and we're glad we did because the food was excellent, specially at Cilantro's a la carte restaurant. The only thing we found missing from the AI option was not having their own water sports equipment. It was available nearby but at a substantial cost. Would I go back and refer it to friends, absolutely!

The hotel is beautiful, but showing it's age. We were actually told that it will be demolished within the next 5 years. The front door & front desk staff is great. At check-in, despite having booked this 9 months earlier, we were given a ground floor room overlooking the flamingo pool - they're gorgeous, but very noisy. So we asked for an upper and they were able to switch us after one day. Unfortunately, the room looked out into all the palm trees, so not much of the view we had been promised. Also, we found tiny ants on our counters & some walls every day - no clue where they were coming from. Their pool is nice, but a lot smaller than Rose's. The staff at the beach-side restaurant was great, but we found the opposite at their sports bar restaurant. If you don't come in with a crowd, they're not very interested in you. We found much better service pool-side at Rose. Look for Israel - he was always anticipating our every need. Rose's pool is huge & has many more lounge chairs than Blanco. So we spent our week sleeping at Blanco & lounging at Rose. A few things to watch at Blanco - immediately upon check-in, we were asked to sit down with the consierge. We expected the usual welcome speech, but were instead subjected to a half hour of tough sell on switching to all-inclusive and/or attending the timeshare breakfast. Because we weren't wearing the all-inclusive bracelets, this wouldn't be the first time we would be subjected to this. Really put a damper on the vacation. Also, Blanco has no in-room binder explaining all the amenities & showing you where everything is so you kind of have to figure it out on your own. Their hotel TV channel helps, but it doesn't show everything. Note: their suites have kitchenettes, but no coffee fixings. You have to buy that downstairs. Another disappointment was that they added approx. $1 per day for some type of donation, but never mentioned it to us, and we didn't notice it til we got home. Not a big deal - just felt they should have asked us up front. Also, in the very tiny fine print on the room service receipt is a notice that they've already added a gratuity. We didn't see it til the end of our trip, so some of the staff were VERY well tipped those days :-) If you want WIFI, you have to go outside the hotel to a little area they have set up for that. Not too convenient. All in all, for our first trip to Cabo, Blanco was nice but not nice enough considering the cost, so next time we'll stay at Rose. Their staff is more attentive & more English is spoken there. Plus, they have the world's best Activities gal, Linda - she's got great energy & it's a lot of fun to watch her pull us into her pool-side activities.

Playa El Medano Sn Apartado Cabo San Lucas BCS

Pueblo Bonito Los Cabos Blanco - All Inclusive places you within 3 miles (5 km) of popular attractions like Land's End and The Arch. This 147-room, 4-star resort has conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's on the beach and also a short walk from Puerto Paraiso Mall and Ex Hacienda La Gavia.


Dining

Free breakfast is included with your stay. Enjoy dining at the resort's 2 onsite restaurants: Las Palomas offers relaxing ocean views; Cilantros specializes in seafood. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café.


Rooms

The 147 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with living rooms and dining areas. Guests can expect free WiFi and plasma TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and ceiling fans are also standard.


Property features

At Pueblo Bonito Los Cabos Blanco - All Inclusive, guests enjoy an outdoor pool, a fitness center, and a steam room. Free valet and self parking are available—or if you're not driving, take the airport shuttle for MXN 390 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include free WiFi in public areas, conference space, and a business center.

Room options

Luxury Suite

Full 2 | Full 1 | Sleeps 6

Guest reviews for Pueblo Bonito Los Cabos Blanco - All Inclusive

Everyone (6) Couples (71) Family (33) Friends (19) Other (4)
1

do not book here!

Everyone

Worst vacation. Over booked. Rudest front desk people we have ever experienced. We were told to find another hotel if we didn't like their solution of going to a house on the pacific. Wasted two nights at the pacific in a wind tunnel. House we were put in had little to no hot water, broken hot tub and clogged drains. Very far from the beach on a cliff. Not what we signed up for! Blanco was dirty. There was feces in the pool. Told 3 people and nobody cared. Stairways had huge hair balls. The rudeness was astounding. We were a group of 6 who are easy going and not nit picky. Huge disappointment.

By on Feb 28, 2017

5
Everyone

great value great location I would stock water in the rooms

By on Jan 12, 2017

5

perfect size and location and staff

Everyone

This hotel is the only place I want to go. The size of the hotel is just right, not too big, not too small. The rooms are close enough to the water to hear and see the waves crashing and swimming is wonderful in the ocean right in front of the rooms. The staff are friendly and eager to help out. Downtown is right out the doorstep just a few casual and safe blks away, perfectly located as to provide a quiet place at night to hear the ocean and sleep.

By , from Washington state on Dec 27, 2016

5

great location at the beach!

Everyone

The Blanco is a beautiful hotel with an amazing location! The proximity to Lands End and Los Arcos can't be beat. With a quick water taxi you are able to view the breathtaking rock formations, beautiful beaches and great snorkeling. The rooms were very nice but my husband felt they were a little musty smelling. Cant beat waking up to a flamingo at your patio. The food was unbelievable at Las Palomas. I had an unobstructed view of Lands End. The only thing that bothered me was always waiting for an itemized check with every meal and drink where prices where listed and you had to sign for everything. Being an all inclusive hotel this made us feel like things weren't included even though they were. If I have already paid up front, I don't want to see an itemized price at every transaction. The entertainment was great at the Mexico show! The buffet for the show was ok. The staff were friendly. We were only there 2 nights and would have loved to stay longer. We will definitely return to this hotel!

By , from San Diego, California on Oct 31, 2016

4

loved the small hotel feel!

Everyone

Property is in a perfect location to downtown and it has the most beautiful view of the Sea of Cortez.

By , from Virginia on Sep 17, 2016

4

nice hotel with a beautiful view

Everyone

Had a wonderful time,the hotel was nice with a friendly staff,it was nice to go to both resorts with the all inclusive.the views are beautiful.the only thing we didn't like we're vendors on the beach especially the cigar vendors offering to sell you drugs.

By on Jul 22, 2016

5

awesome family trip

Families

I went with my 2 1/5 years old to this Hotel. The service was amazing as well as food. WI-FI was free in both Hotel. Pueblo Bonito Blanco and Rose, her sister. I got a Ocean View room and it was the best. All rooms have a kitchenette in case you need it. The service in restaurant was a little slow, but you compensate it with the food and waiters services. Close to the Hotel around 8 min walk there is a small Mall where you can find Tequilas, etc. The price there are much better than in the airport. In front of the beach local people sells beautiful staff IN CASH (USD). The beach was swimmable, however kids must not be alone. Not all beaches in Cabos are swimmable so you should look Hotel around Medano Blanco. Demetrio, Juan Lorenzo, Elizabeth, Carlos (the barman) and David were the best in the Rest and Pool as well as Jackeline in the reception. The Hotel has Airport Transportation ($25 one way), but I used Cabo Transfers and the service was excellent.

By on Nov 19, 2015

4

adventurous family trip!

Families

Everything was nice except having to make reservations at certain restaurants and being served an hour and half after reservation time..Nice beach and friendly staff..Great for families..

By on Aug 2, 2015

5

awesome place

Couples

Excellent place to stay. Hotel is perfect, easy to get around property, not to big. Most rooms have ocean view or ocean front. With in walking distance to town, great swimmable beach and nice pool. Perfect location and views! All inclusive good value and food, includes restaurants at sister property Rose'. Also visit sister properties on the Pacific ocean at PBSunset - great property to spend the day at, very relaxing and awesome golf course.

By on May 19, 2015

2

hotel nice but...

Couples

It is an older property but has been nicely refurbished. The room was clean, great view over pool and ocean. The staff was friendly. The reason I gave it a 2 is because my husband got food poisoning from a hamburger he had in the restaurant/bar by the pool. He thought it would be a safe choice but was quite sick afterwards throwing up many times.

By on Apr 21, 2015