Property older and room closet smelled so bad we couldn’t use. Room stayed warm at lowest temperature reached 78. LOTS of kids! There was an adult only pool but didn’t have ocean pool. Cabanas and shaded lounges costs over $100/day to rent. Buffet was not very good. Had better at 3 star hotels. On plus side staff was VERY friendly and lots of things to do.
I loved the grounds and the service provided. There are more than plenty of restaurants choices with exceptional options. To be specific, the service provided by Adriana for my 33rd anniversary went above and beyond anything and everything, I expected. Thank you Adriana for making this one of my top 5 experiences! Also, the Tequila bar and Italian restaurant staff are the best in the business, ANYWHERE! Thank you so much!
Nice property
Had an amazing time at this resort will definitely be coming back ❤️
The grounds were beautiful and clean. Staff was ok, rooms were spacious, nothing to after 10pm
Food was really good, staff was friendly and accommodating, and property was clean! Would definitely stay here again!
Great place to spent time with family !!!! Lots of good dining options. Hibachi ( dozo ) grill is amazing place to eat Needs pre booking . Dance shows are very very entertaining and the dancers are super friendly with the kids .
The property was beautiful and very well maintained. We did have a super long wait for our food at the Italian Restaurant and the serving size was extremely small but overall we had a great experience.
Love the property great rooms good food, happy staff
Amazing staff, great rooms, safe location, would go again.
Five stars!!
While the property was gorgeous and lovely as expected, I think what was most unique about this property was the management and staff. I wish I could remember everyone's names to include them. They were extremely helpful, courteous, & friendly. Their attitudes all seemed genuine as well. I also appreciated the watchful eye of the security and all the amenities and food options. Everyone was also constantly cleaning and expressing a general positive camaraderie. I highly recommend the Hyatt Ziva. Some of the names I do remember are Christina, Luis, Alberto, & Ivan. Fantastic team! Fabulous resort.
Property was great however a property used for big events so we were there an event which was uncomfortable and no spots at the pool available.
Property older and room closet smelled so bad we couldn’t use. Room stayed warm at lowest temperature reached 78. LOTS of kids! There was an adult only pool but didn’t have ocean pool. Cabanas and shaded lounges costs over $100/day to rent. Buffet was not very good. Had better at 3 star hotels. On plus side staff was VERY friendly and lots of things to do.
Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!
I loved the grounds and the service provided. There are more than plenty of restaurants choices with exceptional options. To be specific, the service provided by Adriana for my 33rd anniversary went above and beyond anything and everything, I expected. Thank you Adriana for making this one of my top 5 experiences! Also, the Tequila bar and Italian restaurant staff are the best in the business, ANYWHERE! Thank you so much!
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!
Nice property
Thank you for your review and feedback, we look forward to host you again soon!
Thank you for your review, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!
Had an amazing time at this resort will definitely be coming back ❤️
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!
The grounds were beautiful and clean. Staff was ok, rooms were spacious, nothing to after 10pm
Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!
Thank you for your review, we look forward to host you again soon!
Food was really good, staff was friendly and accommodating, and property was clean! Would definitely stay here again!
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!
Thank you for your review, we look forward to host you again soon!
Thank you for your review, we look forward to host you again soon!