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Recent guest reviews

So I just came back from a 5 day stay at the Hyatt Ziva Los Cabos and my boyfriend and I had an amazing time..This wasn’t my first choice of hotel but I was referred after my hotel was booked up.. All I can say was a great time from the walk-IN to the time I left the resort..The customer service form all employees was EXCELLENT and they go above and beyond.. I LOVED IT. They enforce wearing your mask in public places and have mask available if you don’t have one. The resort is 20 mins from the SJD Airport and 25 mins from downtown cabo the party/nightlife area unfortunately due to covid everything closed at 12 midnight which sucks.. The resort has many restaurants which are all good including the buffet but my favorite was the Steakhouse LA Hacienda Beach Grill and DOZO with the Teppanyaki tables which is very entertaining.. The have many activities to get you busy.Also on walk in they give you the date and time for everyone in your room to get a PCR TEST. OVERALL I had a great experience.. Will Recommend To others !!

The view as you enter the reception area blew us away, it was just like the pictures online. the staff was great super friendly but not in that weird in your face way. everything went smooth from check in, dinner reservations, covid testing and arranging our return trip to the airport. staff was super friendly, and no lines at the bars or taco cantina.

I love everything about Hyatt Ziva. My family and I enjoyed it so much. After 16 months of not traveling, we finally have our much needed rest and relaxation. Staff were all respectful and they make sure guest are well taken care of.

Service was excellent on most areas, except the pool area. Service was terrible on pool area . The food overall was not good at all.

Staff was amazing! So friendly, so helpful, so pleasant. The resort was immaculate and there was a team cleaning something, every place you went, around the clock. Food was really good too! We loved our time there. Highly recommend.

Hyatt ziva was amazing, very accommodating and provided Covid Test for us during our stay, the Staff was amazing and so nice!

It was great! Beautiful property and facilities! The staff is excellent and tries so hard!

This is the second time we have stayed here. The service is second to none. Customer service is their highest priority. The grounds are impeccably clean and the all inclusive offerings are many. My teenagers love it, especially the coffee shop and the pools. We also love the evening entertainment. They are extremely talented.

ver nicely designed and great architecture . Staff was very hospitable and food was amazing.

The Hyatt Ziva was absolutely amazing! It was everything we were looking for in a nice relaxing getaway! The service was wonderful and pleasant! The staff was so attentive and helpful at all times! We celebrated my birthday and every night at dinner they had a special treat for me! I could not have asked for a better birthday weekend! Full access to beach pools food and drinks were nonstop! Great place to vacation and I intend on going back!

The staff is amazing. I enjoyed every time a discussion took place, or if I needed something they would always take care of it with a smile and making sure I'm happy with the outcome. Big thanks to Margarita and Alberto at the morning buffet. It was a pleasure to see their faces and their warm welcome. I learned more Spanish in a week than in all my life!

Loved my stay at Hyatt Ziva, staff was very generous and service was great!

Cleanliness and staff was great , the amenities did not quite reach the level I would like . The activities were boring and did reach my expectations . It was more of a relaxing type vacation

Paseo del Malecón l-5 D San Jose del Cabo BCS

Hotel highlights

  • Walking distance to Costa Azul Beach
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Zona Hotelera within a short walk of Costa Azul Beach, Hyatt Ziva Los Cabos- All Inclusive is within 2 miles (3 km) of other popular sights such as Palmilla Beach. This 591-room, 4.5-star property welcomes business and leisure travelers with 5 outdoor pools, a free water park, and 7 restaurants. It's connected to the convention center in central San Jose del Cabo and also close to San Jose del Cabo Art District and Puerto Los Cabos.


Dining

There are ample dining options with 7 onsite restaurants, including Zaffiro, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

Hyatt Ziva Los Cabos- All Inclusive's 591 rooms are air-conditioned and provide free minibar items, iPod docks, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Ceiling fans, laptop-compatible safes, and ironing boards are also standard.


Property features

Guests of Hyatt Ziva Los Cabos- All Inclusive have access to 5 outdoor pools, a free water park, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 28 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a 24-hour fitness center, 4 spa tubs, and a sauna.

Room options

Ocean View One Bedroom Master Suite

1 King Bed | Sleeps 4

Swim Up Master Double

2 Double Beds | Sleeps 4

Swim Up Master King

1 King Bed | Sleeps 3

Pool View Master King

1 King Bed | Sleeps 4

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (119) Couples (22) Family (40)
5
Partner Couples

So I just came back from a 5 day stay at the Hyatt Ziva Los Cabos and my boyfriend and I had an amazing time..This wasn’t my first choice of hotel but I was referred after my hotel was booked up.. All I can say was a great time from the walk-IN to the time I left the resort..The customer service form all employees was EXCELLENT and they go above and beyond.. I LOVED IT. They enforce wearing your mask in public places and have mask available if you don’t have one. The resort is 20 mins from the SJD Airport and 25 mins from downtown cabo the party/nightlife area unfortunately due to covid everything closed at 12 midnight which sucks.. The resort has many restaurants which are all good including the buffet but my favorite was the Steakhouse LA Hacienda Beach Grill and DOZO with the Teppanyaki tables which is very entertaining.. The have many activities to get you busy.Also on walk in they give you the date and time for everyone in your room to get a PCR TEST. OVERALL I had a great experience.. Will Recommend To others !!

By on May 9, 2021

Review comment responded on May 10, 2021

Thank you for your review, we look forward to welcome you again!

5
Partner Couples

The view as you enter the reception area blew us away, it was just like the pictures online. the staff was great super friendly but not in that weird in your face way. everything went smooth from check in, dinner reservations, covid testing and arranging our return trip to the airport. staff was super friendly, and no lines at the bars or taco cantina.

By on May 5, 2021

Review comment responded on May 5, 2021

Thank you for staying with us.

5
Everyone

By on Apr 18, 2021

Review comment responded on Apr 28, 2021

Thank you for staying with us.

5
Family with small children

I love everything about Hyatt Ziva. My family and I enjoyed it so much. After 16 months of not traveling, we finally have our much needed rest and relaxation. Staff were all respectful and they make sure guest are well taken care of.

By on Apr 14, 2021

Review comment responded on Apr 14, 2021

We really wish to thank you for taking the time to share your experience in Hyatt Ziva Los Cabos with others. Your experience of the service to our guests is exactly what we are working for and we are very happy of receiving such appreciation of you. We will share your appreciation with the team We look forward to welcoming you back. Sincerely,

2
Family

Service was excellent on most areas, except the pool area. Service was terrible on pool area . The food overall was not good at all.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

First and foremost, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at Hyatt Ziva Los Cabos. We are extremely sorry to hear that our service at the pool did not meet with your full approval. All guest feedback, both positive and negative, allows us the opportunity to improve our services. We do hope we are going to be able to restore your confidence into our brand in your next stay.

4
Everyone

By on Mar 19, 2021

Review comment responded on Mar 29, 2021

Thank you for your review, hope you visit us again soon!

5
Family Friends

Staff was amazing! So friendly, so helpful, so pleasant. The resort was immaculate and there was a team cleaning something, every place you went, around the clock. Food was really good too! We loved our time there. Highly recommend.

By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Thank you for your comments, we look forward to welcome you again!

5
Family

Hyatt ziva was amazing, very accommodating and provided Covid Test for us during our stay, the Staff was amazing and so nice!

By on Feb 25, 2021

Review comment responded on Feb 25, 2021

Thank you for your comments, we look forward to welcome you again!

5
Everyone

By on Jan 25, 2021

Review comment responded on Feb 5, 2021

Thank you for your review. Hope you visit us again soon!

5
Family

It was great! Beautiful property and facilities! The staff is excellent and tries so hard!

By on Jan 2, 2021

Review comment responded on Jan 2, 2021

Thank you for your comments, we look forward to welcome you again soon!

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