Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Relax by the pool surrounded by lounge chairs and umbrellas, with a serene ocean view.
Creator video
Relax in style with a serene view of the water and mountains from this inviting outdoor seating area.
Enjoy a contemporary dining experience with a view of the outdoors.
Relax by the ocean with a refreshing drink in hand, surrounded by lounge chairs and umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    ‪2 min walk‬
  • Cabo San Lucas Bay
  • Marina Del Rey
    ‪6 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

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Room options

Junior Suite, Partial Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 764 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 764 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 3 Double Beds

Junior Suite, Connecting Rooms (C)

  • 431 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.6 out of 10
Excellent
(9 reviews)
  • 495 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (U)

8.2 out of 10
Very good
(89 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(313 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (U)

8.6 out of 10
Excellent
(113 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, E)

  • 764 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(36 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, L)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (C)

8.8 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, E)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande, M)

  • 431 sq ft
  • Sleeps 3
  • 3 Double Beds

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About the neighborhood

Cabo San Lucas

Located in El Medano Ejidal, Hotel Riu Palace Baja California - Adults Only - All Inclusive is within a 10-minute walk of popular sights such as Medano Beach and Cabo San Lucas Bay. This 602-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Medano Beach - 2 min walk - 0.1 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Cabo San Lucas Country Club - 3 min drive - 1.0 mile
  • Puerto Paraiso Mall - 4 min drive - 2.4 miles
  • Marina Del Rey - 6 min drive - 3.1 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk
  • ‪La misión - ‬7 min walk
  • ‪Tequila Pool Bar - ‬5 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Palace Baja California - Adults Only - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, aerobics classes, and live performances.

Is a free cancellation option available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Hotel Riu Palace Baja California - Adults Only - All Inclusive?

This property is situated in El Medano Ejidal within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. You'll also find Marina Del Rey and The Arch within a short drive.

Will I be able to park at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a casino on the premises?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hotel Riu Palace Baja California - Adults Only - All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 6 restaurants.

Are there hot tubs at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Baja California - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Baja California - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Hotel Riu Palace Baja California - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Baja California - Adults Only - All Inclusive is Los Cabos Intl. Airport (SJD), which is 27.6 mi away (39 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Baja California - Adults Only - All Inclusive comes with a balcony.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2485 out of 4133 reviews
Rating 8 - Good. 902 out of 4133 reviews
Rating 6 - Okay. 393 out of 4133 reviews
Rating 4 - Poor. 164 out of 4133 reviews
Rating 2 - Terrible. 189 out of 4133 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What is not to like, ocean view room, a real totally inclusive resort, no hidden charges, no premium alcohol up charge. Many food choices, lots of bars to choose from, even one in your room, clean pools, friendly helpful staff. We have been going to the Riu for years, and will go back again!
Stayed 4 nights in Jul 2025

8/10 Good

vanessa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not completely satisfied. Did have a few technical issues with one day having the alarm go off at 630 am with no update. The fridge did not get cold, then the intercom and alarm going off another night around 1am. The servers here are great and on top of providing great service. Clean common areas. And great views
Stayed 4 nights in Jun 2025

10/10 Excellent

Johanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to service was great. Everyone was very helpful. If we needed to leave the resort the taxi coordinator was on it. The most we waited for the taxi was 4 minutes. We were a party of 4. The buffet food was good. They attempted to offer different selections during lunch time. We did wait about 80 minutes for dinner Saturday night. Overall would definitely stay here again. However, the entertainment is next door at Santa Fe.
Stayed 2 nights in Jun 2025

6/10 Okay

Rashay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Matilda

Liked: Property conditions & facilities
Disliked: Cleanliness
Wrong beds in room Didn’t take out used water bottles from refrigerator Oil leaking on floors
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the hotel was beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Jahnique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Denae Aaliyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfecto
Stayed 3 nights in May 2025

10/10 Excellent

Oxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option
Stayed 3 nights in Apr 2025

10/10 Excellent

Kandice, Richland

Liked: Cleanliness, staff & service, property conditions & facilities
Veey relaxing
Stayed 7 nights in Apr 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff is great. The breakfast is good but the steak restaurant was terrible. Eating at the buffet every day got a little old.
Stayed 4 nights in Apr 2025

10/10 Excellent

Irvin A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was amazing, very friendly staff and super clean.
Stayed 6 nights in Apr 2025

8/10 Good

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 7 nights in Apr 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Staff was very attentive, food was delicious. The only negative is the very loud music from the sister hotel,Santa Fe resort. This lasted hours at a time until about 11 pm.
Stayed 7 nights in Apr 2025

2/10 Terrible

Martha

Traveled with group
Was not a fan of this hotel. Service was horrible and staff was not friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time.. beds were not the best
Stayed 7 nights in Apr 2025

8/10 Good

Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room with partial ocean view but they gave me the room with crossing Santa Fe resort view. When I asked for upgrades and they said I must pay $150 per day!!! It was ridiculous!!! Front desk manager was rudely, unprofessional !!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Stayed 3 nights in Apr 2025

10/10 Excellent

Danniel Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and wonderful people!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful landscape and amazing service
Stayed 7 nights in Apr 2025

4/10 Poor

Majid

Traveled with family
Liked: Amenities, property conditions & facilities
Food quality is not good
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Mar 2025

10/10 Excellent

Ginette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly!!
Stayed 6 nights in Apr 2025

8/10 Good

Patricia E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming counter service was horrible, the woman that assist us, was training, explaining, talking to other employees and was not concentrating on us, asked questions and looks like she was bothered!!! Bad customer service!
Stayed 5 nights in Apr 2025