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Recent guest reviews

We have stayed at this resort several times. We ha e never had such a horrible experience with the spring breakers. The staff of the hotel worked so hard and ot was just unbearable at night. My suggestion is to house them separately from the older crowd and have security. We love this place but will not go back during this time.

We were suppose to get a free shuttle and it didn't work. Very noisy for the 4 nights staying there. Curtains were dirty for just being remodled. Fighting outside and playing liud music. Didn't skeep at all.

Riu was a nice and convenient place to stay. I liked that it was family friendly. The reservation options were a bit much. Other than that, the staff was nice. We had a great time.

There were plenty ofboptions forbdining, but the food was similar in each restaurant and mostly lacked flavor. It wasn't bad, but wasn't flavorful and not much variety.

Food could be better We all got food poisoning Also no toiletries

We liked the water park. But it didnt seem like a 5 star resort. No room service and many bars were closed at odd hours. Barely any wait ataff to bring drinks around the pools. Sometimes we had to do a 10 minute round trip walk to get drinks

Todo muy bien solo las bebidas no estaba para mi gusto no tenĂ­an variedad de tequilas y cerveza y lo que se me hizo triste el 24 de diciembre para nada k hicieron nada de festejar dar el abrazo bailar etc solo tocĂł una banda de rock un rato ya ya me hubiera encantado mĂşsica de mariachi o para bailar esa es ci mi humilde opiniĂłn

Nice resort, clean rooms, lots of food options.

đź‘Ť

The resort/room itself is quite nice - no complaints there. Also, the staff were very friendly and responsive. The reasons for the Average/3-star review are: 1) This is definitely a 'party place'. Lot's of 20/30-something males, most of which were quite sauced. So, as a result, it can get quite noisy/rowdy in the beach-side pools. Saw a lady passed out drunk in her own vomit... And, the later (start @ 1830) 'Party's' go on quite late and are very loud (by design, I understand). I would have loved this place when I was in my 20's, but not so much in my 40's, lol. Also, I found the food pretty bland all around. Granted, this is all-inclusive, so there is little incentive to make the food, well, good. Nothing too concerning about the food health-wise, but pretty much everything is mostly flavorless. But, if you just want to wolf down 'free food' endlessly, then this place is for you! I ended up getting most of my meals in-town - which was much better, and not all that expensive to begin with! So, if you are a 20/30-something and/or on a tight-ish budget, this will probably be great for you. But, if you're out of your party years, or have a family/kids - I advise looking elsewhere. We'll probably just do a vacation rental (house or condo) next time in Cabo!

I had a great time and will be returning

The staff makes the difference. I want to especially thank Evelina from the morning buffet. It is people like her that makes this trip unforgettable. One recommendation is to try to have NO SMOKING in the plaza where they have a lot of kids

Terrible experience. If I could only give 0 stars , I would. It started with the flight , which we bought from Orbitz. We couldn’t check in online 1 day prior.. at the airport turned out that there were no sits at the plane, so we had to wait 9 hours at the airport for another flight. We wasted the whole day, and came to Cabo around 11 pm instead of 2 pm. Tired and hungry . There were no food at the hotel at this time , only tasteless sandwiches at the sport bar. So we went to the room, hoping at least to get some sleep. But guess what ? Fire alarm went on at around 2 am , and we couldn’t sleep till morning . We went to breakfast buffet - the food was terrible . Lunch was better. But we skipped breakfast every morning , because the food wasn’t good at all. We stayed at this hotel for 3 night and couldn’t sleep any. Fire alarms were usual, waking us up in the middle of the night, or early in the morning. The room didn’t have any noise isolation . We could hear our neighbors walking and talking at their rooms. Not to mention their parties in the night , that kept us awake the whole night . Customer service at the hotel were bad. Rude lady that gave us beach towels refused to take it back and give me towel cards, because there was sand in it. I had to shake it off, and do her job. I think it’s my first vacation, when I couldn’t wait to get home. thanks to Orbits and Riu Santa Fe for unforgettable experience. Finally we’re home now and can sleep at nights

Bahia Cabo san Lucas KM 4.5 Cabo San Lucas BCS

Hotel highlights

  • Walking distance to Medano Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in El Tezal, Riu Santa Fe - All Inclusive is adjacent to Islands and Protected Areas of the Gulf of California and within a 5-minute walk of Medano Beach. This 1190-room, 3.5-star property has 8 outdoor pools along with a full-service spa and a free water park.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. Enjoy dining at La Baja California, one of 6 onsite restaurants.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Minibars, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.


Property features

Riu Santa Fe - All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Standard Double Room (E)

2 Double Beds | 1 King Bed | Sleeps 4

Standard Double Room (L)

2 Double Beds | 1 King Bed | Sleeps 4

Double Room, Partial Ocean View (U)

2 Double Beds | 1 King Bed | Sleeps 3

Double Room (Riu Party, (L))

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for Riu Santa Fe - All Inclusive

Everyone (82) Couples (59) Family (81)
3
Friends

We have stayed at this resort several times. We ha e never had such a horrible experience with the spring breakers. The staff of the hotel worked so hard and ot was just unbearable at night. My suggestion is to house them separately from the older crowd and have security. We love this place but will not go back during this time.

By on Mar 8, 2024

Review comment responded on Mar 11, 2024

Dear Tera,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. We do everything in our hands to ensure everyone at our hotel has a great vacation. However, we have no control over each and every guests’ behavior but do try to mitigate disruptive attitudes as much as we can. This hotel in particular is popular amongst a younger crowd because of its location near the clubs and party area. We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Santa FeOnline Reputation Manager

2
Everyone

We were suppose to get a free shuttle and it didn't work. Very noisy for the 4 nights staying there. Curtains were dirty for just being remodled. Fighting outside and playing liud music. Didn't skeep at all.

By on Feb 7, 2024

Review comment responded on Feb 8, 2024

Dear John,We sincerely regret to learn about this.Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.Please accept our apologies. it is through your booking agency/channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team for improvement and we would like to profusely apologize.Sincerely,Hotel Riu Santa FeOnline Reputation Manager

5
Family Family with small children

Riu was a nice and convenient place to stay. I liked that it was family friendly. The reservation options were a bit much. Other than that, the staff was nice. We had a great time.

By on Feb 6, 2024

Review comment responded on Feb 7, 2024

Dear Jessica,We are extremely pleased to have read your compliments and to know that you have rated so favorably various aspects of the hotel that have contributed significantly to making your experience an exceptional one. We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience in our establishment. We look forward to your visit.Yours faithfully,Hotel Riu Santa FeOnline Reputation Manager

4
Everyone

There were plenty ofboptions forbdining, but the food was similar in each restaurant and mostly lacked flavor. It wasn't bad, but wasn't flavorful and not much variety.

By on Jan 27, 2024

Review comment responded on Feb 2, 2024

Dear Heidi,Thank you so much for taking the time to review your stay and for the wonderful rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Santa FeOnline Reputation Manager

3
Everyone

By on Jan 23, 2024

5
Partner Couples

By , from Floodwood on Jan 14, 2024

3
Family

Food could be better We all got food poisoning Also no toiletries

By on Jan 11, 2024

Review comment responded on Jan 15, 2024

Dear Manasa,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Santa FeOnline Reputation Manager

3
Family Family with small children

We liked the water park. But it didnt seem like a 5 star resort. No room service and many bars were closed at odd hours. Barely any wait ataff to bring drinks around the pools. Sometimes we had to do a 10 minute round trip walk to get drinks

By on Jan 10, 2024

Review comment responded on Jan 11, 2024

Dear Phillip Wayne,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Santa FeOnline Reputation Manager

5
Everyone

By on Jan 8, 2024

5
Everyone

By on Jan 7, 2024

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