We had a blast! Loved everything!
The overall property was good, however the was only one building with an elevator, the others you have to claim up and down the ste
Good overall.
Beach side rest rooms dirty. Not enough restrooms convenient located
The price is good, for the location. The all inclusive is kind of a joke- most amenities listed so there’s lines for everything, and hard to even find a oool chair. The food is bad and the drinks are watered down. But if you look at it as the price just to be close to downtown and drink the water and dos xx in your mini bar, it’s still a decent price. Checkout was a pain-“ require” you to physically checkout but have one person helping a line of like 50 at actual checkout time. When I s asLee what would happen if I just left without checking out, an employee told me they wouldn’t allow me to leave the property with my all inclusive wristband still on. I told him I had left with it on every day, to get more edible food, and no one had stopped me. He replied “just try it now. See what happens. You can’t leave” with a smirk. Like I was a hostage. Then after getting through the long long line. They “couldn’t” do a printout verifying they weren’t charging the card they’d put a Hold on for anything. At an already on the fence resort, it kind of put the final nail in.
The Riu Santa Fe is a beautiful resort hotel with excellent customer service and yummy food. The property does need some minor upkeep and repairs as the hotel has aged a bit since my first stay 8 years ago. The location of this resort in relation to the hot spots in the main part of Cabo is awesome.
Cleanliness was good, food was a 7 out of 10. The Neón pool party was closed our entire stay. I chose Riu because of this but was closed so disappointed cause of this. I would give a 7 out of 10 on entire stay.
Third time staying there and will definitely be staying there again. Great party environment if thats what you’re looking for.
Riu stay was pleasant stay , but due to corona virus they had many activities canceled, and it was not stated on there website , also coco bongo is closed 😢
everything was clean. Food was OK what was to be expected
Very nice and good service definitely good.
Most of the alcoholic drinks
Nothing special
Wish they had better shows, some were good though.
N/a
It is a large resort but is easily manageable. Since I was traveling with kids, I really enjoyed the kids focused activities including having a water park on the premises.
Riu Santa Fe All Inclusive places you within a 5-minute walk of popular attractions such as Medano Beach and San Lucas Bay. This 1190-room, 3.5-star property has 7 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. Enjoy dining at La Baja California, one of 6 onsite restaurants.
The 1190 rooms have an array of amenities, including minibars, free bottled water, and ceiling fans. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.
Riu Santa Fe All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a health club.
We had a blast! Loved everything!
The overall property was good, however the was only one building with an elevator, the others you have to claim up and down the ste
Good overall.
Dear Guest, Thank you very much for staying with us in Los Cabos. We are glad you shared your opinion with us about your excellent experience. It has been a pleasure to welcome you to our hotel and we hope to host you again in the near future. Yours sincerely, Hotel Riu Santa Fe Online Reputation Manager
Beach side rest rooms dirty. Not enough restrooms convenient located
Dear guest, Even though we are sorry to read that you encountered some inconveniences during your stay with us, we are glad to understand that overall you had a pleasant time at our hotel. We will surely follow up on your remarks with corresponding team for a follow up. We hope to welcome you back again! Kind regards, Hotel Riu Santa Fe Online Reputation Manager
The price is good, for the location. The all inclusive is kind of a joke- most amenities listed so there’s lines for everything, and hard to even find a oool chair. The food is bad and the drinks are watered down. But if you look at it as the price just to be close to downtown and drink the water and dos xx in your mini bar, it’s still a decent price. Checkout was a pain-“ require” you to physically checkout but have one person helping a line of like 50 at actual checkout time. When I s asLee what would happen if I just left without checking out, an employee told me they wouldn’t allow me to leave the property with my all inclusive wristband still on. I told him I had left with it on every day, to get more edible food, and no one had stopped me. He replied “just try it now. See what happens. You can’t leave” with a smirk. Like I was a hostage. Then after getting through the long long line. They “couldn’t” do a printout verifying they weren’t charging the card they’d put a Hold on for anything. At an already on the fence resort, it kind of put the final nail in.
Dear guest, Thank you for posting a review after a recent stay and for highlighting our location. We are very sorry to see your experience with us was not the best. Thank you for all you feedback. Please rest assure that we will share your comment with our management team for a proper follow up. Hopefully we will have the chance to welcome you back again for a more positive time. Kind regards, Hotel Riu Santa Fe Online Reputation Manager
The Riu Santa Fe is a beautiful resort hotel with excellent customer service and yummy food. The property does need some minor upkeep and repairs as the hotel has aged a bit since my first stay 8 years ago. The location of this resort in relation to the hot spots in the main part of Cabo is awesome.
Cleanliness was good, food was a 7 out of 10. The Neón pool party was closed our entire stay. I chose Riu because of this but was closed so disappointed cause of this. I would give a 7 out of 10 on entire stay.
Dear customer, Thank you for taking the time to leave us your impressions on Expedia. It was a pleasure to have you stay with us and we are delighted with the high rating you give to our services. We understand very well that the anti-covid measures implemented, always following the indications of the local authorities, can be uncomfortable when you are on holiday and want to fully enjoy yourself. These measures have required the restriction of our services and opening hours. We assure you that the protocol we follow is aimed at preserving your safety and, like you, we look forward to the day when these measures will no longer be necessary. Until then, we wish you all the best and send you our best regards. Hotel Riu Santa Fe Online Reputation Manager
Third time staying there and will definitely be staying there again. Great party environment if thats what you’re looking for.
Riu stay was pleasant stay , but due to corona virus they had many activities canceled, and it was not stated on there website , also coco bongo is closed 😢
Dear Guest, Thank you for your feedback. We are glad to hear you overall had an enjoyable time at our Hotel Riu Santa Fe, however we regret that you encountered the above mentioned inconveniences and that this made an impact on your holiday. We hope that you will choose to visit one of our worldwide hotels, so we can provide you with a more satisfying experience. With best regards, Hotel Riu Santa Fe Online Reputation Manager