Hotel Riu Santa Fe - All Inclusive

Family fun on the beach, with 8 outdoor pools, near Cabo San Lucas Bay

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax by the resort's central pool surrounded by palm trees and sun loungers, with breathtaking views of the surrounding landscape and mountains.

Enjoy stunning ocean views from the hotel's beachfront location.

Relax in the hotel's outdoor seating area, surrounded by wicker chairs and square tables, near a central bar with a modern design.

Enjoy a sophisticated drink at our stylish bar, featuring a geometric ceiling and sleek countertop.

Relax in a tranquil outdoor seating area with wicker chairs and tables under a covered roof.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410

Medano Beach
‪5 min walk‬
Cabo San Lucas Bay
Marina Del Rey
‪5 min drive‬
San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
‪44 min drive‬

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Room options

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (M))

Very good

527 sq ft
Sleeps 4
3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Room (Super Saver | B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Room (Friends & Family (B2C-US))

Sleeps 4
3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, Ocean View (M)

Excellent

280 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Sleeps 2
1 King Bed

Family Room (L)

Sleeps 6
2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Garden View (L)

Sleeps 6
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

312 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

312 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Room (Friends & Family (U))

Exceptional

527 sq ft
Sleeps 4
3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, Garden View (L)

Exceptional

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

Sleeps 2
1 King Bed

Double Room (C)

Very good

280 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Sea View (M)

753 sq ft
Sleeps 2
1 King Bed

Double Room (Riu Party, M)

312 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

Exceptional

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Room (Super Saver | C)

Very good

280 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

366 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

Excellent

366 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Wonderful

280 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Very good

753 sq ft
Sleeps 2
1 King Bed

Double Room, Connecting Rooms (C)

Wonderful

753 sq ft
Sleeps 6
1 King Bed

Double Room, Partial Ocean View (U)

Excellent

301 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (RIU Party | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Garden View (E)

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (Riu Party, U)

Very good

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

Very good

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Good

280 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Very good

753 sq ft
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

301 sq ft
Sleeps 6
4 Double Beds OR 2 King Beds

Suite, Sea View (L)

753 sq ft
Sleeps 2
1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Standard Room, Ocean View (L)

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Sleeps 6
1 King Bed

Double Room (B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

Sleeps 6
4 Double Beds OR 2 King Beds

Standard Double Room (M)

Very good

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite with Sea View

Exceptional

Sea view
Sleeps 2
1 King Bed

Double Room Luxury with View

Sleeps 2
1 King Bed OR 2 Double Beds

Double Room with Garden View

Very good

Sleeps 4
2 Double Beds

Double Room with Side Sea View

Partial sea view
Sleeps 2

Suite Master with Sea View

Sea view
Sleeps 2

Quadruple Room with Garden View

Sleeps 4
3 Double Beds OR 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Double Room with Side Sea View

Partial sea view
Sleeps 2
2 Double Beds

Double Room with Sea View

Sea view
Sleeps 2
2 Queen Beds

About the neighborhood

Cabo San Lucas

Located in El Tezal, Hotel Riu Santa Fe - All Inclusive is within a 5-minute walk of popular attractions such as Medano Beach and Cabo San Lucas Bay. This 1190-room, 3.5-star property has 8 outdoor pools along with a full-service spa and a free water park.

What's nearby

Medano Beach - 5 min walk - 0.3 miles
Plaza San Lucas - 14 min walk - 0.8 miles
Cabo San Lucas Country Club - 16 min walk - 0.9 miles
Puerto Paraiso Mall - 4 min drive - 2.4 miles
Marina Del Rey - 5 min drive - 3.1 miles

Getting around

Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

‪Riu Sport Bar - ‬3 min walk
‪Baja California Restaurante - ‬4 min walk
‪Torote Steak House - ‬8 min walk
‪La misión - ‬4 min walk
‪Tequila Pool Bar - ‬8 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

Family fun on the beach, with 8 outdoor pools, near Cabo San Lucas Bay

Hotel Riu Santa Fe - All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Minibars, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.

A health club and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by palm trees and enjoy scenic views of the nearby water.

Pool
Breakfast included
All inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 bars/lounges
3 swim-up bars
5 poolside bars
6 restaurants
Snack bar/deli

Restaurants on site

Carusso
El Médano
La Baja California
La Misión
Zashila

Things to do

8 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Nightclub
Playground
Scuba diving
Shopping
Steam room
TV in common areas
Volleyball
Waterslide

Family friendly

8 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Manicures/pedicures
Mud bath
Sauna
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
11 buildings
4 floors
Built in 2007
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Riu Santa Fe

Riu Fe

Riu Fe All Inclusive

Riu Santa

Riu Santa Fe

Riu Santa Fe All Inclusive

Santa Fe All Inclusive

Santa Fe Riu

Hotel Riu Santa Fe Cabo San Lucas, Los Cabos

Riu Santa Fe Cabo San Lucas

Riu Santa Fe Los Cabos

Riu Sante Fe

Riu Santa Fe All Inclusive Cabo San Lucas

Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas

Riu Santa Fe All Inclusive All-inclusive property

Riu ta Fe Inclusive inclusive

Riu Santa Fe All Inclusive

Hotel Riu Santa Fe - All Inclusive Cabo San Lucas

Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include scuba lessons, volleyball, and water fitness classes.

Is free cancellation available at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Santa Fe - All Inclusive?

This property is situated in El Tezal within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. You'll also find Marina Del Rey and The Arch within a short drive.

Will I be able to park at Hotel Riu Santa Fe - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Santa Fe - All Inclusive?

Renova Spa is the property's spa and services include beach massages, mud baths, and couples treatments.

Does Hotel Riu Santa Fe - All Inclusive have a casino at the property?

No, Hotel Riu Santa Fe - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Santa Fe - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

Is Hotel Riu Santa Fe - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 8 outdoor pools, 5 poolside bars, and 6 restaurants.

Are there hot tubs at Hotel Riu Santa Fe - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Santa Fe - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Santa Fe - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Santa Fe - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Santa Fe - All Inclusive.

Are there connecting rooms at Hotel Riu Santa Fe - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Santa Fe - All Inclusive?

The closest major airport to Hotel Riu Santa Fe - All Inclusive is Los Cabos Intl. Airport (SJD), which is 27.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Santa Fe - All Inclusive?

Yes, some guestrooms at Hotel Riu Santa Fe - All Inclusive offer a balcony.

Does Hotel Riu Santa Fe - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Santa Fe - All Inclusive if that's in your vacation plans.

Hotel Riu Santa Fe - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Frank

Jun 21, 2025

Liked: Property conditions & facilities

I loved the pool parties, food, entertainment, variety of pools, activities within the hotel. I didn't like the power going out in the middle of the night, because it got hot inside out room w/o air conditioning. I didn't like that our room was kind of dirty. I didn't like that there wasn't an elevator for our 4 story building.

Stayed 4 nights in Jun 2025

10/10 Excellent

david

Traveled with family

Jun 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's what you want in an all inclusive. Food was ok, the breakfast was great. So many pool chairs we never had a problem being right by the pools. Only thing is, no umbrellas on the beach and no cocktail service. You have to go to the bars yourself. The place is huge. It took us a couple of days to get our barrings. Found some guests that couldn't find their rooms after a couple of drinks.

Stayed 4 nights in Jun 2025

10/10 Excellent

Erika, GOOSE CREEK

Traveled with group

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

the property is so beautiful!

Stayed 5 nights in Jun 2025

6/10 Okay

Joseph

Jun 14, 2025

Stayed 5 nights in May 2025

10/10 Excellent

Meagan

Traveled with partner

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Riu Santa Fe is a true gem that offers relaxation, fun, and luxury all wrapped up in a vibrant, stunning beachfront setting. The property is immaculate and beautifully landscaped with gardens and palm trees, sweeping ocean views, multiple pools, and watersides. Whether you’re looking to relax by a quiet pool or join the high-energy party scene, there’s something for all. The rooms are spacious, modern, and spotless with comfortable beds and balconies that offer breathtaking views. There was a wide selection of restaurants and bars. The buffets were full of fresh, quality options; the à la carte restaurants were delicious. The bartenders were friendly and fast. The entertainment staff and activities were fun and energetic. From beach volleyball and pool games during the day to lively evening shows and themed parties at night, there was never a dull moment. The staff was exceptional. Whether you’re looking for a romantic escape, a fun-filled family vacation, or a wild trip with friends, the Riu Santa Fe delivers on every front. We left with amazing memories and can’t wait to return. If you’re considering this resort—BOOK IT. You won’t regret it.

Stayed 5 nights in Jun 2025

10/10 Excellent

Gregorio

Traveled with family

Jun 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it ! Family friendly will be back for sure

Stayed 4 nights in Jun 2025

6/10 Okay

Lilian Noemy

Jun 4, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Darin L

Traveled with family

Jun 3, 2025

Liked: Property conditions & facilities

Excellent place!

Stayed 6 nights in May 2025

10/10 Excellent

JAMES L

May 29, 2025

Liked: Amenities, property conditions & facilities

Clean, great views, and great entertainment!

Stayed 7 nights in May 2025

6/10 Okay

Joseph

Traveled with family

May 27, 2025

Liked: Cleanliness

Everything was very nice, room looked updated. Only issue was checking out, I waited in line for 15min and i had to leave because my shuttle was going to leave me behind. Other than the checkout everything was great.

Stayed 3 nights in May 2025

10/10 Excellent

Kitahna

Traveled with group

May 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entertainment staff was very good! We made friends with a lot of them. They look like they are trying having a blast at their jobs. Such good people.

Stayed 5 nights in May 2025

8/10 Good

Gilberto

Traveled with family

May 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well maintained, excellent food options, great service. Only downside is that the property is enormous, so be prepared to walk. A bit noisy at night, but not the hotels fault.

Stayed 5 nights in May 2025

10/10 Excellent

Crystal L

May 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They need to have QUIETER DOORS on hotel rooms!! Allll day the guest let the door slam behind them when leaving their room. That’s SUPER ANNOYING WHEN TRYING TO SLEEP

Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Apr 24, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Stella

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean & beautiful

Stayed 4 nights in Feb 2025

10/10 Excellent

Brittany

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family enjoyed an amazing Spring Break at the RIU Santa Fe! The resort has a mix of age groups and there is something for everyone. Dining options were great. We will return!

Stayed 5 nights in Apr 2025

8/10 Good

Irving

Traveled with group

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Apr 13, 2025

Stayed 7 nights in Apr 2025

8/10 Good

Rosa Nguyen, Seattle

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

1st time I stayed at Riu Palace about 10 years ago for a wedding I was in. Food was not good. Venue was pretty. 2nd time stayed at Riu Santa Fe February 2024 and food was still mediocre, but customer service was good. The pool parties were fun and remind me of Vegas style pool parties. This time we visited, it appeared that food was better. Liquor options, not so great every time we have been here. Also, the cups they wash and reuse at the bars still taste like detergent. My husband got injured at the waterpark when he went with the kids. The seams in the slides hurt if not wearing a shirt and him and several other guests (a sweet little girl included) had their feet slam into the concrete of the pools when shot out of the slides and toilet bowl. His heels are bruised and purple. Wish there was a sign that said lift your feet when getting catapulted out of the slide. Didn’t go to pool parties or club this time because we had our 12 year old and 14 year old and I’m 7 months pregnant. Loved that the front desk accommodated my early request for floor level rooms as there were no elevators in our last building we stayed in. I also loved the organized volleyball games in the pool and sand. Wish it lasted longer than an hour as several people loved playing. The night entertainment on the main stage was lackluster. My husband and I are both 38 years old. Loved how diverse the guests are in age demographics. Lots of families, young partiers, older partiers, old folks. Huge resort.

Stayed 4 nights in Apr 2025

10/10 Excellent

Leila

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience Great customer service

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Traveled with group, Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully maintained property, rooms were wonderful and food was decent. Lots of dining options to try and find your favorite. Lots of pools to choose from: swim up bars, close to food, waterslides, lots of lounge chairs so don’t have to save spots. Overall a great experience!!

Stayed 7 nights in Apr 2025

8/10 Good

Crystal

Traveled with family and small children, Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the property and amenities at this hotel. Great food options. Didn't like the transportation options

Stayed 4 nights in Apr 2025

10/10 Excellent

Karina

Traveled with family and small children, Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved almost everything about this place but the echoes in the hallways that penetrated into the room & the cheap tequila etc. We would stay here again.

Stayed 4 nights in Mar 2025