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Riu Santa Fe All Inclusive

3.5 out of 5.0

Recent guest reviews

Great location, lots of restaurant and pool options, amazing staff. Rooms were clean. Bed was hard, better once a topper was requested. Food was okay, expected more authentic and spicy Mexican options. Would be nice to have more beer options. RiuFun and FiuFit team are fantastic. Pool party was a fun time. Staff focused on cleanliness of hotel and overall resort.

Bathroom needs fan. I and my wife got diarrhea after a dinner.

rain leaking into rooms and bathrion & eating facilities from roof no hall lights on at night for days

I had a great time , everything was fantastic ... except drinks at all the bar like margaritas to sweet , need another time of lemon mix , less sweet or less triple sec , and the wine selection not really nice .

Nice hotel, but every night there were mosquitos in our room.

the trip was excelent the food OK and I mean just ok. otherwise kids are very noisey and slobs but overall just an alright time I don't think I'll ever do it again I'l go back to cruising

Hotel rooms need to be updated.Food can be better. Towels were very rough and bath tub needs some better protection from slipping. Pools need to be cleaner. The staff were amazing! Over all I would try somewhere else.

Boat trip to lover's beach was really fun. Pools were fun. Pool side antics were great entertainment. Most of the food was great. Terrific views. Highly recommended it as it was a great value for the money as well.

Everything was excellent minus the front desk staff organization, my wife wanted to set up a birthday surprise with some very minor decorations for example and the resort said they would do it well in advance.. it never happened and on the day of the birthday my wife asked for it again and they promised to have it set up by afternoon and once again never happened... very minor things but we went for this trip specifically for the birthday, other then that all other staff members whether it be in the buffets, bars, restaurants were excellent!

The food was horrible everything closed to early, couldn’t get in the pool after 8pm but the rooms are very nice and all the staff members are very Professional.

The pool party was a blast! Bartenders were great!

I had a terrible experience in this hotel the hotel staff are not helpful at all! I had my sons blanket stolen from our room I guess while they were cleaning it , it’s not any blanket he’s had it for his whole life and carries it with him everywhere if you have kids you know how that goes Iade the report but no one seem to care or help me with my issue or even apologize it was horrible ! My son cried every night we were there for his blanket I know these people have children and I hope someday they go through something like this to know how that feels !!!! Not to mention during my stay I saw 3 people complain in the front desk with different issues !!! Don’t stay here go some where else ! You can even get in the beach here since the waves are so harsh !!! Bottom line It sucks ! Don’t waste your time here !!!

Nice view but not safe beach for swimming. More a family hotel. Needs to taxi everywhere, $70 to airport. Front desk Staff not kind only the housekeepers.

The only win for this hotel is the view and free drinks. Other then that don’t bother. I paid for an Ocean View room and you could see it if you stood in corner of the patio one person at a time. Requested a different room, got a slip saying check back tomorrow for the switch to be made, went to the desk the next day to find out majority of the rooms had leakage or if on the 1st floor flooded due to rain. The drainage system here was a joke when I say the hotel was flooded it’s a understatement the hotel literally had 15-20 new pool areas. The phone service is a joke. You can call the front desk but the staff answers the phone and places you on a immediate hold for 10-15 mins with the awful game boy/Atari tetras theme song music. Waited over 3 hours for wash clothes to be brought to our room. The spa don’t bother here either. If you get the spa credit when booking know it’s only avavaible for the most expensive package vauled at 200 plus I requested the sheet for my fellow bookers to see. Plus the massage tech are literally just rubbing on you with sticky lotion no pressure. The food was just okay a lot of undercooked meats and fruits sitting in their water which caused them to be soggy. Luckily I can survive off French fries. Finally found one decent restaurant towards the end of my stay and lived off it for the remainder of the trip. I will say the view here of the beach is amazing it’s Actually stunning. You can see the cove which magnificent.

Resort is huge now and they are building more rooms. My adult kids had a great time, dj music, party drinking and eating all day. This hotel its a paradise for party people. Great Mexican night, Mexican folklore dance was excellent.I found a huge roach on my room, when I asked for help to the staff members from the hotel they called the radio looking for the person in charge of my room, luckily my son arrived and killed it. I am very disappointing with the staff members, they seems so busy they don't have any time to asked if you need something or just to bring you a drink, like before. I will not come back.

I had such a wonderful and relaxing experience. The staff is attentive and very professional. Overall the hotel setting was amazing, clean and in a wonderful location. The only downfall in the food, not good at all. The downtown is close by and accesible to get food. The staff, location, drinks and hotel make up for the terrible food. I would definitely stay here again.

Bahia Cabo san Lucas KM 4.5 Cabo San Lucas BCS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Riu Santa Fe All Inclusive places you within 3 miles (5 km) of popular attractions like Land's End and The Arch. This 1190-room, 3.5-star resort has 7 outdoor pools along with a full-service spa and a water park. It's on the beach and also a short walk from Medano Beach and San Lucas Bay.


Dining

Enjoy dining at La Baja California, one of 6 onsite restaurants.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a minibar, and free bottled water.


Property features

Riu Santa Fe All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a health club.

Room options

Double Standard Ocean View Mexico

Full 2 | King 1 | Sleeps 4

Suite Ocean View Mexico

King 1 | Sleeps 2

Suite Jacuzzi Ocean View Mexico

King 1 | Sleeps 2

Double Room (Splash & Pool Party Zone B2C)

Full 2 | King 1 | Sleeps 4

Guest reviews for Riu Santa Fe All Inclusive

Everyone (231) Couples (372) Business (5) Family (178) Other (35) Friends (171)
5
Everyone

By on Oct 20, 2018

4
Everyone

Great location, lots of restaurant and pool options, amazing staff. Rooms were clean. Bed was hard, better once a topper was requested. Food was okay, expected more authentic and spicy Mexican options. Would be nice to have more beer options. RiuFun and FiuFit team are fantastic. Pool party was a fun time. Staff focused on cleanliness of hotel and overall resort.

By , from Chicago on Oct 19, 2018

4
Everyone

Bathroom needs fan. I and my wife got diarrhea after a dinner.

By , from San francisco on Oct 18, 2018

1
Everyone

By on Oct 3, 2018

5
Everyone

By on Sep 28, 2018

4
Everyone

rain leaking into rooms and bathrion & eating facilities from roof no hall lights on at night for days

By , from Brawley, Ca on Sep 27, 2018

4
Everyone

I had a great time , everything was fantastic ... except drinks at all the bar like margaritas to sweet , need another time of lemon mix , less sweet or less triple sec , and the wine selection not really nice .

By , from Chile on Sep 20, 2018

3
Everyone

Nice hotel, but every night there were mosquitos in our room.

By , from #4 on Sep 17, 2018

3
Everyone

the trip was excelent the food OK and I mean just ok. otherwise kids are very noisey and slobs but overall just an alright time I don't think I'll ever do it again I'l go back to cruising

By on Sep 16, 2018

3
Everyone

Hotel rooms need to be updated.Food can be better. Towels were very rough and bath tub needs some better protection from slipping. Pools need to be cleaner. The staff were amazing! Over all I would try somewhere else.

By , from Chicago on Sep 12, 2018