Hotel Riu Santa Fe - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
10 bars/lounges, 5 swim-up bars, 5 poolside bars
Balcony view
10 bars/lounges, 5 swim-up bars, 5 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Standard Double Room (M)

8.4 out of 10
Very good
(58 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(556 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.4 out of 10
Good
(49 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.6 out of 10
Good
(14 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 753 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.4 out of 10
Very good
(66 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.2 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.4 out of 10
Very good
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(12 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(13 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 312 sq ft
  • Sleeps 2

Double Room with Side Sea View

  • 301 sq ft
  • Sleeps 2

Double Room (Kids Free | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room with Garden View

  • 527 sq ft
  • Sleeps 4

Double Room with Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 4

Double Room with Sea View

  • 301 sq ft
  • Sleeps 2

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2

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About the neighborhood

Cabo San Lucas

Located in El Medano Ejidal, Hotel Riu Santa Fe - All Inclusive is within a 5-minute walk of popular attractions such as Medano Beach and Cabo San Lucas Bay. This 1190-room, 3.5-star property has 10 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Medano Beach - 3 min walk - 0.2 miles
  • Cabo San Lucas Bay - 14 min walk - 0.8 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Blue Medical Net Hospital - 3 min drive - 2.2 miles
  • Questro Golf - 3 min drive - 2.2 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬1 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Promenade - ‬8 min walk
  • ‪La misión - ‬4 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

Hotel Riu Santa Fe - All Inclusive features a full-service spa, 10 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Minibars, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Carusso
  • El Médano
  • La Baja California
  • La Misión
  • Zashila

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 buildings
  • 4 floors
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include scuba lessons, volleyball, and water fitness classes.

Is free cancellation available at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Santa Fe - All Inclusive?

This property is situated in El Medano Ejidal, just steps from Medano Beach and Cabo San Lucas Bay. You'll also find Islands and Protected Areas of the Gulf of California and Plaza San Lucas less than a mile away.

Is there parking available at Hotel Riu Santa Fe - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Santa Fe - All Inclusive?

Renova Spa is the property's spa and services include beach massages, couples treatments, and aromatherapy.

Does Hotel Riu Santa Fe - All Inclusive have a casino at the property?

No, Hotel Riu Santa Fe - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Santa Fe - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 10 outdoor pools.

What amenities will couples enjoy at Hotel Riu Santa Fe - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 10 outdoor pools, 5 poolside bars, and 6 restaurants.

Are there hot tubs at Hotel Riu Santa Fe - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Santa Fe - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Santa Fe - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Santa Fe - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Santa Fe - All Inclusive.

Does Hotel Riu Santa Fe - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Santa Fe - All Inclusive?

The closest major airport to Hotel Riu Santa Fe - All Inclusive is Los Cabos Intl. Airport (SJD), which is 28 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Riu Santa Fe - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy sea or garden views.

Does Hotel Riu Santa Fe - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Santa Fe - All Inclusive if that's in your vacation plans.

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4027 out of 7284 reviews
Rating 8 - Good. 1741 out of 7284 reviews
Rating 6 - Okay. 793 out of 7284 reviews
Rating 4 - Poor. 347 out of 7284 reviews
Rating 2 - Terrible. 376 out of 7284 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Biyu Lin

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and the room is clean!! Food and drinks are great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Shannon

Stayed 7 nights in Feb 2026

10/10 Excellent

Jit

best
Stayed 4 nights in Feb 2026

10/10 Excellent

Grant David

Stayed 6 nights in Feb 2026

10/10 Excellent

TaMika

Stayed 4 nights in Feb 2026

6/10 Okay

Marisa

Stayed 4 nights in Dec 2025

2/10 Terrible

Susana

Traveled with partner
Disliked: Cleanliness
Staff not very helpful and good was horrible
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Enough booze in room to kill an elephant 😭
Stayed 7 nights in Jan 2026

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Beautiful beach and pools. Great service and activities. Food is not great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
I’ve been back six times to the Santa Fe and it is always amazing and I will continue to come back. Only thing I could complain about was shower water temperature lukewarm, but not a big deal still tolerable and probably helps with the environment less energy and water consumption. Also one trip last year building seven top floor I had a reoccurring sewer smell from the bathroom. I was politely refused a room change request, but Hospitality cleaned the bathroom every day making it tolerable. The extra effort was much appreciated. Never had that smell problem any other time.
Stayed 4 nights in Dec 2025

10/10 Excellent

MIRIAM

Stayed 5 nights in Dec 2025

10/10 Excellent

latosha

Liked: Cleanliness, amenities
Drinks good vibe good view amazing
Stayed 3 nights in Nov 2025

8/10 Good

David, Coyoacan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general we enjoyed the hotel, the menu has nice food options available and lots of drinks.
Stayed 3 nights in Dec 2025

6/10 Okay

Magdalena Martinez

Stayed 4 nights in Aug 2025

2/10 Terrible

Paul

Traveled with partner
My wife and I travel often (2-3times) out of the year and this was her 30th birthday trip. 1) When we arrived to the resort NOBODY, absolutely NOBODY greeted us. Not even a simple “hello! Welcome to Riu” NOTHING. 2) My wife is 3 months pregnant and not once did we get offered help with our luggage. I was looking for a bell boy and there wasn’t one in sight. 3) the food was terrible. Point blank, nasty. Breakfast was fine but lunch and dinner were gross. 4) service around the resort is terrible. We asked for a simple glass/bottle of water from the bar and got told “we’re closed, ask the front desk”. We walked to front desk and got told “go back to the bar”. Service was a 0 in our opinion. Again, we are not used to this. We pay to get served and pay for a great time. 1/5 stars Thanks
Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Bin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean. The staff was friendly.
Stayed 6 nights in Dec 2025

10/10 Excellent

Pavlo

Stayed 7 nights in Dec 2025

6/10 Okay

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Ourroom was great. Staff was courteous. Exchsnge was dissapointing. Asked for pesos for $100 US dollars. Only 20 of the 20 pesos. Almost all 100 pesos. Could only exchange for 20 pesos per day. Led to believe this was an adult only resort. 2 adjoining Riu hotels allowed children and they could eat at our resort. Twice experienced small children (4-6 years old) at buffets unattended and playing with the serving tongs, using them as swords, while their families sat ignoring them. Only 2 of the evening dining choices had wait staff, all others were buffets. I have stayed at many Riu resorts and was always impressed with their standards. I would not go to this resort again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tammy Louise

Liked: Cleanliness, amenities
Good spot, clean room, good parties
Stayed 3 nights in Dec 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, excellent staff, excellent amenities
Stayed 8 nights in Dec 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service which was not a deal breaker but the significant resort credit is a total scam.
Stayed 5 nights in Dec 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Cristal Garcia

Stayed 4 nights in Dec 2025

8/10 Good

Karanvir

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good for parties. Lots of pools. Love the infinity pools. Food is average
Stayed 7 nights in Dec 2025