Hotel Riu Santa Fe - All Inclusive

Family fun on the beach, with 8 outdoor pools, near Cabo San Lucas Bay

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

On the beach, sun loungers, beach towels, beach massages

10 bars/lounges, 3 swim-up bars, 5 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410

Place, Medano Beach
‪3 min walk‬
Place, Cabo San Lucas Bay
Place, The Arch
Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
‪44 min drive‬

Room options

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (M)

Very good

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

Exceptional

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

Very good

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Good

280 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Very good

753 sq ft
Sleeps 2
1 King Bed

Standard Double Room, Ocean View (M)

Excellent

280 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Sea View (M)

753 sq ft
Sleeps 2
1 King Bed

Double Room, Garden View (B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

Sleeps 2
1 King Bed

Standard Room, Ocean View (L)

280 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Sea View (L)

753 sq ft
Sleeps 2
1 King Bed

Double Room, Connecting Rooms (C)

Wonderful

753 sq ft
Sleeps 6
1 King Bed

Suite, Ocean View (C)

Very good

753 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double Room, Ocean View (C)

Wonderful

280 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

Excellent

366 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

366 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (C)

Very good

280 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Room (Super Saver | C)

Very good

280 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

Very good

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Very good

301 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

312 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

312 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

Sleeps 2
1 King Bed

Double Room (Riu Party, M)

312 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

Exceptional

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

Very good

527 sq ft
1 bedroom
Sleeps 4
3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

Good

301 sq ft
2 bedrooms
Sleeps 6
4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

Exceptional

527 sq ft
Sleeps 4
3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

Sleeps 4
3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

Sleeps 6
1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

2 bedrooms
Sleeps 6
4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

1 bedroom
Sleeps 6
2 Double Beds OR 1 King Bed

Family Room (L)

1 bedroom
Sleeps 6
2 Double Beds OR 1 King Bed

Double Room Luxury with View

312 sq ft
Sleeps 2

Double Room with Side Sea View

301 sq ft
Partial sea view
Sleeps 2

Double Room (Kids Free | C)

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

1 bedroom
Sleeps 4
1 King Bed

Double Room with Side Sea View

301 sq ft
Partial sea view
Sleeps 2

Quadruple Room with Garden View

527 sq ft
Sleeps 4

Suite Master with Sea View

753 sq ft
Sea view
Sleeps 2

Double Room with Garden View

Excellent

301 sq ft
Sleeps 4

Double Room with Sea View

301 sq ft
Sea view
Sleeps 2

Suite with Sea View

Exceptional

753 sq ft
Sea view
Sleeps 2

About the neighborhood

Cabo San Lucas

Located in El Medano Ejidal, Hotel Riu Santa Fe - All Inclusive is within a 5-minute walk of popular attractions such as Medano Beach and Cabo San Lucas Bay. This 1190-room, 3.5-star property has 8 outdoor pools along with a full-service spa and a free water park.

What's nearby

Medano Beach - 3 min walk - 0.2 miles
Plaza San Lucas - 14 min walk - 0.8 miles
Cabo San Lucas Country Club - 17 min walk - 1.0 mile
Puerto Paraiso Mall - 4 min drive - 2.7 miles
Marina Del Rey - 6 min drive - 3.4 miles

Getting around

Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

‪Riu Sport Bar - ‬1 min walk
‪Baja California Restaurante - ‬4 min walk
‪La Iguana - ‬5 min walk
‪Torote Steak House - ‬7 min walk
‪La misión - ‬4 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

Family fun on the beach, with 8 outdoor pools, near Cabo San Lucas Bay

Hotel Riu Santa Fe - All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Minibars, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.

A health club and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

6 outdoor pools, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 bars/lounges
3 swim-up bars
5 poolside bars
6 restaurants
Snack bar/deli

Restaurants on site

Carusso
El Médano
La Baja California
La Misión
Zashila

Things to do

8 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Nightclub
Playground
Scuba diving
Shopping
Steam room
TV in common areas
Volleyball
Waterslide

Family friendly

8 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Manicures/pedicures
Mud bath
Sauna
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
11 buildings
4 floors
Built in 2007
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Riu Santa Fe

Riu Fe

Riu Fe All Inclusive

Riu Santa

Riu Santa Fe

Riu Santa Fe All Inclusive

Santa Fe All Inclusive

Santa Fe Riu

Hotel Riu Santa Fe Cabo San Lucas, Los Cabos

Riu Santa Fe Cabo San Lucas

Riu Santa Fe Los Cabos

Riu Sante Fe

Riu Santa Fe All Inclusive Cabo San Lucas

Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas

Riu Santa Fe All Inclusive All-inclusive property

Riu ta Fe Inclusive inclusive

Riu Santa Fe All Inclusive

Hotel Riu Santa Fe - All Inclusive Cabo San Lucas

Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include scuba lessons, volleyball, and water fitness classes.

Is free cancellation available at Hotel Riu Santa Fe - All Inclusive?

Hotel Riu Santa Fe - All Inclusive provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Santa Fe - All Inclusive?

This property is situated in El Medano Ejidal, just steps from Medano Beach and Cabo San Lucas Bay. You'll also find Cabo San Lucas Country Club and Islands and Protected Areas of the Gulf of California less than a mile away.

Will I be able to park at Hotel Riu Santa Fe - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Santa Fe - All Inclusive?

Renova Spa is the property's spa and services include beach massages, couples treatments, and body wraps.

Does Hotel Riu Santa Fe - All Inclusive have a casino at the property?

No, Hotel Riu Santa Fe - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Santa Fe - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What amenities will couples enjoy at Hotel Riu Santa Fe - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 8 outdoor pools, 5 poolside bars, and 6 restaurants.

Does Hotel Riu Santa Fe - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Santa Fe - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Santa Fe - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Santa Fe - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Santa Fe - All Inclusive.

Does Hotel Riu Santa Fe - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Santa Fe - All Inclusive?

The closest major airport to Hotel Riu Santa Fe - All Inclusive is Los Cabos Intl. Airport (SJD), which is 28 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Riu Santa Fe - All Inclusive?

Yes, some guestrooms at Hotel Riu Santa Fe - All Inclusive offer a balcony.

Does Hotel Riu Santa Fe - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Santa Fe - All Inclusive if that's in your vacation plans.

Hotel Riu Santa Fe - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Johnathan

Oct 12, 2025

Disliked: Property conditions & facilities

Room was clean but had mold all over the room. ( blinds, shower, bathroom). Fan didn’t work in bedroom. Was told our bags would get delivered to our room after checking in and never recieved bags had to go get them. Resort was not advertised as only 3 restraints being sit down. Everything else is Buffett and more than 1 of the same thing. Food was very average. The sports bar is great 24/7 but the food in the sports bar is not even edible to eat. Very very disappointed in this resort and will not return!

Stayed 5 nights in Oct 2025

10/10 Excellent

Luz M

Traveled with family

Oct 8, 2025

Liked: Amenities

Housekeeping staff very nice always ready to help with smile on the face

Stayed 7 nights in Sep 2025

4/10 Poor

Silvia

Oct 2, 2025

Liked: Staff & service, property conditions & facilities

Quality of their food is not the same, didn’t enjoy any of their food this time. Pool bar was not as fun, bar tenders don’t seem to have experience, lucky to at least see

Stayed 5 nights in Sep 2025

10/10 Excellent

Paul W

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome resort, updated modern rooms, super clean all the way around! Good food options, very much a party atmosphere, but if you’re looking for calm and quiet there are numerous pools to choose from. I traveled solo and had an awesome time.

Stayed 4 nights in Sep 2025

2/10 Terrible

Daisy

Traveled with partner

Sep 17, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First night my power/electricity went out. I called the front desk and every time I would call to get this fixed it was a 45 to 1 hour wait. They switched my room because I kept insisting when they finally agreed they said that if I chose to move that same night, I was stuck with that room for the rest of my stay. Then at the next room The mini bar fridge wasn’t working then the safe stopped working I called reception again and they made me wait four hours before my safe was able to be open. I couldn’t leave my room the first two days due to poor amenities because once I called the front desk, they had to dispatch someone for maintenance to come and I had to be present. I called a total of four or five times and each time it was a 45 to 1 hour wait. The manager I spoke to her name was Ashley She was super rude. The staff at the front desk are very rude. I called to inform about the laundry service and they were supposed to send a form that I needed up to my room so that I can get my laundry done and they never sent the form they called the day before I was going to leave to ask if I still needed the form overall the worst experience I’ve ever had.

Stayed 6 nights in Sep 2025

10/10 Excellent

Mandy Man Yi

Traveled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food is good. *****Desert is perfect! Food has many choices! Compare I went to cruise. Bed is comfortable, clean. We stay 3 beds room, 6 days, room is big. Check out staff is helpful. We asked wheel chair service when we check out. Pool is clean.

Stayed 5 nights in Sep 2025

10/10 Excellent

Raul

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and safe, food wasnt the greatest

Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar Augusto

Sep 1, 2025

Stayed 4 nights in Aug 2025

2/10 Terrible

Jahje

Traveled with group, Traveled with partner, Traveled with family

Aug 18, 2025

Disliked: Property conditions & facilities

Wouldn’t stay again

Stayed 4 nights in Aug 2025

10/10 Excellent

Andres

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food options are many , the food is buffet style and everything is included from dessert to drinks to alcoholic beverages . They have a 24 hour sports bar that’s a good place to hang out at night , the beds are ok not bad but just fine . The place is a lively place with a lot of younger kids and people with their families . The younger kids can be rowdy but it doesn’t bother me . The place can be loud at times but that’s ok . It’s a good deal but it’s not the ritz but it’s fine with me .

Stayed 7 nights in Aug 2025

10/10 Excellent

Faranak

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful place, check-in process could have been handled better.

Stayed 6 nights in Jul 2025

6/10 Okay

artin

Aug 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

Jaime

Aug 3, 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Traveled with family

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So clean, safe and seriously all inclusive means all inclusive. Outside of tips we spent nothing more.

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great place to stay, I would go back. All services were great. Very nice people. Plenty of food to choose from, the restaurant personal were excellent! The rooms were very comfortable, I wish I had a better garden view.

Stayed 7 nights in Jul 2025

10/10 Excellent

Jiewen

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The room is spacious and pretty new. The property is clean and has many activities. Everything is good for family with kids.

Stayed 4 nights in Jul 2025

10/10 Excellent

Crystal

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed here a total of 10 times now. I love this place

Stayed 4 nights in Jul 2025

4/10 Poor

Ernesto D

Traveled with family

Jul 19, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was not a friendly resort. Employees were so rude especially at the restaurants where they didn’t tell me I had to do in person reservations at certain ones. The beds were so small and uncomfortable, the sheets were always dirty. Don’t recommend this hotel. It also, noisy!!!!

Stayed 6 nights in Jul 2025

8/10 Good

paul

Traveled with family

Jul 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was not that great

Stayed 4 nights in Jul 2025

10/10 Excellent

LaMar

Jul 19, 2025

Stayed 5 nights in Apr 2025

8/10 Good

Jose

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We liked that we had lots of food options and the nightly entertainment was great! Staff was all friendly. I would add that the food could use some improvement with the flavoring and for the resort to be able to help/accommodate guests at all times. Our TV remote ran out of batteries and we called the front desk to ask for new ones but were told that housekeeping kept them and they were gone for the night and we would have to wait til the next day. Same with asking for laundry bags, not available after a certain time. IDK if the resort is smoke free or not but a lot of people were smoking outdoor especially out by the bars and that really bothered me. No one said anything to them. Other than that it was a friendly, clean and fun resort.

Stayed 4 nights in Jul 2025

10/10 Excellent

Quang

Jul 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice experience

Stayed 3 nights in Jul 2025

10/10 Excellent

Oleh

Jul 18, 2025

Stayed 10 nights in Jun 2025

8/10 Good

Queron

Traveled with partner

Jul 18, 2025

Liked: Staff & service

A little dirty not in the rooms but the resort as a whole and the food was disgusting. The resort was great for entertainment and the staff was really nice.

Stayed 4 nights in Jul 2025