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Riu Santa Fe All Inclusive

3.5 out of 5.0

Recent guest reviews

We had trouble when we checked in. We were bumped to the Palace, which I know was intended to be a plus. Trouble was that we were with a large group and didn't want to separate for meals and such. Took a while to sort out.

Absolutely enjoyed our stay at the Sante Fe and loved the resort and location. Our only suggestion for improvement would be more bartenders for the pool and beach area. The other Riu's we've stayed at all had bartenders running around beach and pool area. Loved the room other than bed was a little too firm for our liking. But again can't say enough about how much we enjoyed our stay in Cabo at the Sante Fe. We will definitely return.

We are an older couple, so we didn't participate in all the activities. The entire staff was friendly and efficient. Everything was kept very clean. The pool area had plenty of lounge chairs and good choices of being in sun or shade. From our room it was a little walk to the beach, but we were close to the pool and restaurants. There was plenty of selection at the restaurant buffets. In fact, the breakfast buffet had everything I could imagine someone from America or Europe could ever dream of plus rice & beans, fried bananas, and other Latin American delights. There are some shops on site. Various adventures and tours are offered every day. Since it is desert country, a jacket or sweater can make you more comfortable in the early mornings or evenings. My only warning would be that the beach in this area is by the part of the ocean known for rip tides and undertows. We had only red and yellow flags while we were there and didn't even walk along the water/beach area.

This was a good place for a guys trip but would never bring my fiancé. Great pool party. No privacy between rooms, and the food was not good. Drank more to drown the taste of the poor food and drinks. King bed was 2 full beds pushed together.

We really enjoyed our experience here. Food was good, staff was friendly, great views.

Stayed here twice, never had complaints about hotel, staff or the food. This last trip it was the other guest that were annoying. In the morning there would be plates with food on the stairs or broken items. One morning the public sinks were full of vomit. I felt bad for the hard working employee that would have to clean that up. This year I was also on the top floor of my building. I knew they did not have an elevator which I knew would get annoying. I then learned from other guest that they had elevators and actual key fobs for their rooms. I had to use a traditional key every time. I guess if you pay a little more money you get an elevator.

The hotel is fairly large offering activities, different pools and different restaurants around the grounds. The drinks are ok and the food fair. Don't expect to have great Tasting meals but rather just ok food along with the drinks. Overall it was decent especially for the money. There are other hotels in the area for $500-1000 per night so considering it was a good deal.

Riu Sante Fe is a very nice resort. We were there at the busiest time of the year (Christmas/New Years) and everything was well taken care of, staff was great, food was pretty good, and everything was clean. Just like most all inclusive the food was okay. Not gourmet but better then just edible. Christmas dinner was very good. The drinks were good. all you had to do was ask if you wanted a different name brand of booze or if you wanted the drinks stronger. Rooms were nice but the pillows are pretty flat. We asked for extras after the first night and they brought three extras right up. Also the refrigerator and booze are restocked every other day. The grounds were kept immaculately. Pools were very clean. There were a few cups left laying around on occasion but for the most part very clean except the typical disrespectful vacationer. We flew out late on new years eve and had no problems with the resort. We were able to eat and drink till we departed with no issues. we took 2 excursions and they were both a blast. we took the 2 person side by side on the beach and enjoyed it greatly. Hint buy the bandanas. We also took the whale watching tour in the small boats. again great experience. we got to see 2 hump backs fully breach withing 1 minute of each other. Wow. Worst experience was with Gray line. the hosts at the resort were great. They did not pick us up from the resort for our return trip to the airport. Costing us a little anxiety and $140.00

For the cost it's a decent value. Nice pools, great location but food is so so, rooms need some updating. Older tube tvs, beds are lousy but staff is great and they maintained the grounds well.

VISITED OVER CHRISTMAS. HOTEL NEEDS UPDATING. FOOD VERY AVERAGE.

Good location. Good variety at buffet but maybe only 4/5 star on quality. Reasonable price enabled us to not feel guilty skipping an occasional meal to explore meals in Cabo.

Good for partying people esp young ones and on budget. Dinner restaurants gets to be a long wait esp on our last night at Torote, as this was the only Rest at night that we haven't had dinner and so we decided to wait patiently to be accommodated. I was worth it anyway. I'm not a meat eater, but had steak and it was tender, just the way I liked it. It was a great experience overall.

Great, incredible service!!! Love staying at the Riu Santa Fe. Drinks are great. Food is awesome and the location is perfection!!

Worst hotel we've ever stayed at. The hotel is built like a prison, so every time a door closes, it echoes down the hallways. this was a HUGE problem at night because, being that there is a 24 hour sports bar and a club, some people weren't getting back to their rooms until late...we didn't get any sleep until after 3 or 4 am! Every 20-30 minutes we'd wake up to the sound of people screaming in the halls or doors slamming. One of the reasons we chose this all inclusive hotel was because it has 4 restaurants on site with great ratings. No reservations needed. We thought - perfect! Until we showed up to dinner each night and had over an hour wait for 2 people every time. The hotel staff wasn't very friendly or outgoing. Probably because it's all inclusive, many people don't tip. We would have, but rarely encountered a person deserving one. Only come here if you want to swim in a urine filled pool (swim up bars that NO ONE gets out of all day), not get any sleep on the most uncomfortable mattress ever, fight with other hotel guests in line for the buffet (nobody has any manners for a simple "excuse me" anymore), and listen to the YMCA and stupid pool games over a WAYYY too loud microphone DJ while "relaxing" at the pool. Oh yea - and there's no free wifi unless you're standing like 10 feet from the lobby desk. All inclusive...what a joke. It was like being on a cruise ship that didn't go anywhere

I was very pleased with the hotel overall, my main complaint would be a crap load of walking because this resort is huge, which isn't a big deal until your drinking but I was very disappointed in orbitz. We booked our reservation 3 months in advance and got a call having to change our flight due to flight availability. I understand that flights change but 3 times and then orbitz threaten to cancel my trip due to no contact within 24hrs. People are busy. Hints the vacation. But the hotel beautiful and worth it!

Wrong room was given when checking in, ask for a King bed instead we were given a room with 2 double beds and they said they could be a mattress cover on top to make a king. Paid for ocean view and received a partial view. Beds are old and very uncomfortable. Have stayed here twice before and this had to be the worst,

Very nice hotel with a beautiful view of Los Cabo's but I wouldn't recommend this hotel to families. There aren't any pools for children all the pools were 5ft and up. Also too the beds were so hard and stiff very uncomfortable to sleep. Food and service was good and the steak house dinner was my absolute favorite.

We had a nice stay at the Riu Santa Fe, don't know what all the bad reviews were about. Staff and facilities were great! We kept to the quiet pool by the Mision Restaurant, or at the beach. The activities pool was loud and the swim up bars were full of drunks that never left the pool (pee pool). The buffets were ok, you won't go hungry, but a lot of the food is pretty bland. The dinners were mediocre at best. Other than that, the place is very pretty, clean, and the staff wonderful! We would recommend this hotel to friends.

Great service from the waitstaff, bartenders, housekeepers and ground staff. The lobby staff are indifferent at best. If you don't purchase your transportation voucher in advance there's no way to call a cab to the airport. I finally found a travel rep who helped me arrange transport to the airport. The lobby staff didn't seem to care that I was about to be stranded.

We had a nice stay at the Riu Santa Fe! The pool was beautiful with a great view of the ocean and arches. The entertainment around the pool was fun and enjoyable to watch. We didn't have a hard time finding a chair at the pool but many people put their pool towels or other items down to save chairs close to the poolside. The area around the pool is clean as they are constantly coming by and picking up trash people leave. My biggest complaint is how noisy the hallways are by the rooms. We stayed in building 7 which was nice but the hallways are all tiled and echo terribly. The guest room doors slam so hard they make you startle. People yelling and kids screaming and crying in the hallways can clearly be heard in your room. Taking a nap is a complete joke! Bring your earplugs for those guests highly intoxicated and trying to find their room at 3 AM. The food is mediocre. We didn't starve but it pretty much all tasted the same. It's to be expected for an all inclusive I guess. The marina and town is close by. It's only about a 10 minute taxi ride. $14 one way. We felt very safe at this resort and in town and the marina. I felt like the staff was cheerful and helpful but we didn't have any major issues that had to be dealt with. Overall, I don't think I would stay here again. I think if we go back to Cabo we will try the Riu Palace. It was closed for renovation while we were there but looked nicer.

Bahia Cabo san Lucas KM 4.5 Cabo San Lucas BCS

Riu Santa Fe All Inclusive places you within 3 miles (5 km) of popular attractions like The Arch and Land's End. This 902-room, 3.5-star resort has 5 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also near Lover's Beach and Puerto Paraiso Mall.


Dining

Free breakfast is included with your stay. There are ample dining options with 5 onsite restaurants, including La Baja California, which has garden views.


Rooms

Riu Santa Fe All Inclusive's 902 air-conditioned rooms provide balconies or patios, minibars, and free bottled water. Guests can expect WiFi and 27-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include ceiling fans, laptop-compatible safes, and phones.


Property features

Guests of Riu Santa Fe All Inclusive have access to a full-service spa, 5 outdoor pools, and a nightclub. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a health club, and a spa tub.

Room options

Standard Garden View

King 1 | Full 2 | Sleeps 4

Standard Ocean View

King 1 | Full 2 | Sleeps 4

Suite

King 1 | Sleeps 2

Suite Jacuzzi

King 1 | Sleeps 2

Guest reviews for Riu Santa Fe All Inclusive

Everyone (72) Couples (434) Business (8) Family (195) Friends (200) Other (38)
4

prime location. close to beach and town.

Everyone

We had trouble when we checked in. We were bumped to the Palace, which I know was intended to be a plus. Trouble was that we were with a large group and didn't want to separate for meals and such. Took a while to sort out.

By , from Colorado on Feb 21, 2017

5

awesome resort.

Everyone

Absolutely enjoyed our stay at the Sante Fe and loved the resort and location. Our only suggestion for improvement would be more bartenders for the pool and beach area. The other Riu's we've stayed at all had bartenders running around beach and pool area. Loved the room other than bed was a little too firm for our liking. But again can't say enough about how much we enjoyed our stay in Cabo at the Sante Fe. We will definitely return.

By , from SD on Feb 20, 2017

4

hotel for comfort and pleasure

Everyone

We are an older couple, so we didn't participate in all the activities. The entire staff was friendly and efficient. Everything was kept very clean. The pool area had plenty of lounge chairs and good choices of being in sun or shade. From our room it was a little walk to the beach, but we were close to the pool and restaurants. There was plenty of selection at the restaurant buffets. In fact, the breakfast buffet had everything I could imagine someone from America or Europe could ever dream of plus rice & beans, fried bananas, and other Latin American delights. There are some shops on site. Various adventures and tours are offered every day. Since it is desert country, a jacket or sweater can make you more comfortable in the early mornings or evenings. My only warning would be that the beach in this area is by the part of the ocean known for rip tides and undertows. We had only red and yellow flags while we were there and didn't even walk along the water/beach area.

By , from Moscow, Idaho on Feb 17, 2017

2

giant resort on beach

Everyone

This was a good place for a guys trip but would never bring my fiancé. Great pool party. No privacy between rooms, and the food was not good. Drank more to drown the taste of the poor food and drinks. King bed was 2 full beds pushed together.

By on Feb 2, 2017

5

very nice beach, and plaza area. really nice pool

Everyone

We really enjoyed our experience here. Food was good, staff was friendly, great views.

By on Jan 16, 2017

5

great hotel and great staff but needs updates

Everyone

Stayed here twice, never had complaints about hotel, staff or the food. This last trip it was the other guest that were annoying. In the morning there would be plates with food on the stairs or broken items. One morning the public sinks were full of vomit. I felt bad for the hard working employee that would have to clean that up. This year I was also on the top floor of my building. I knew they did not have an elevator which I knew would get annoying. I then learned from other guest that they had elevators and actual key fobs for their rooms. I had to use a traditional key every time. I guess if you pay a little more money you get an elevator.

By , from Minnesota on Jan 13, 2017

4

decent hotel and good staff

Everyone

The hotel is fairly large offering activities, different pools and different restaurants around the grounds. The drinks are ok and the food fair. Don't expect to have great Tasting meals but rather just ok food along with the drinks. Overall it was decent especially for the money. There are other hotels in the area for $500-1000 per night so considering it was a good deal.

By on Jan 12, 2017

4

very nice hotel. great staff.

Everyone

Riu Sante Fe is a very nice resort. We were there at the busiest time of the year (Christmas/New Years) and everything was well taken care of, staff was great, food was pretty good, and everything was clean. Just like most all inclusive the food was okay. Not gourmet but better then just edible. Christmas dinner was very good. The drinks were good. all you had to do was ask if you wanted a different name brand of booze or if you wanted the drinks stronger. Rooms were nice but the pillows are pretty flat. We asked for extras after the first night and they brought three extras right up. Also the refrigerator and booze are restocked every other day. The grounds were kept immaculately. Pools were very clean. There were a few cups left laying around on occasion but for the most part very clean except the typical disrespectful vacationer. We flew out late on new years eve and had no problems with the resort. We were able to eat and drink till we departed with no issues. we took 2 excursions and they were both a blast. we took the 2 person side by side on the beach and enjoyed it greatly. Hint buy the bandanas. We also took the whale watching tour in the small boats. again great experience. we got to see 2 hump backs fully breach withing 1 minute of each other. Wow. Worst experience was with Gray line. the hosts at the resort were great. They did not pick us up from the resort for our return trip to the airport. Costing us a little anxiety and $140.00

By , from Iowa on Jan 8, 2017

3

great location, good value, food is so so

Everyone

For the cost it's a decent value. Nice pools, great location but food is so so, rooms need some updating. Older tube tvs, beds are lousy but staff is great and they maintained the grounds well.

By , from Spokane Wa on Dec 30, 2016

3
Everyone

VISITED OVER CHRISTMAS. HOTEL NEEDS UPDATING. FOOD VERY AVERAGE.

By on Dec 30, 2016