Very empty resort and no environment. Food was okay
I like the walking distance from the beach.I didn't like how they showed pictures of the premium room that included a jacuzzi it was disappointing it was just pictures false advertising.
Above and beyond expectations. Fabulous trip!
Great pools, friendly staff, close access to beach & clean safe rooms. Food was below average, very loud club music all day, long wait lines to check in & concierge. Waited 1 hour in line to make dinner reservations with concierge, just to be told all restaurants are overbooked.
This was our first trip to Cabo and absolutely loved it. The hotel was very nicely kept and the grounds were beautiful. The best was the staff! All were so nice and very helpful. Would not think twice about staying here again! A big thank you to the whole Staff!!!
I do not understand the bad reviews. For the price or the hotel I feel like we got what we paid for. Pros: cleanliness, helpful staff, beautiful grounds, not too crowded, VIP bartender and food on the weekends, proximity to nearby attractions and close to airport. Cons: limited food options during the week. My husband and I booked a last-minute honeymoon and we really enjoyed our stay. I would recommend for budget conscious people that are more concerned with a clean, beautiful environment and care less about food. Get the VIP package. It’s worth it. You can’t drink anywhere else before 11am.
Staff was great. Everything was clean. Food was great but making reservations was time consuming.
The employees were all so helpful and friendly..location made it very easy to get to San Jose and only 20 minute by uber to San Lucas
This hotel was awesome and beautiful view of beach and mountains. The staff very friendly and polite.The only complaint I have is about the buffet food by pool and breakfast. They can definitely do a better and give a more of a variety.
Would definitely stay here again! The hotel was clean and well maintained. The staff were friendly and very helpful. Would definitely choose premium level again. Food was good at all buffets and restaurants.
The staff was super friendly. At the premium desk Luis is an excellent example of the Barcelo’s welcoming staff.
It is Ok .
Fabulous resort and fantastic staff
This property is old and not updated. Lost of missing tiles in the pool, I got cut pretty bad on my rear while trying to sit in the jacuzzi pool and was bleeding from sharp edges on broken tiles. Staff didnt really care at all. Cant swim in the beach, way too choppy. The Italian restaurant was not accommodating to our party of 12 and made us sit separately even though they had a big enough table for us. The pool on our first day ran out of pool towels so we didnt have any pool towels. You cant do reservations for the 2 restaurants upon check in, you have to wait in line daily at 830 to be able to get a reservation. Technically they dont do those until 9 am but the line gets big fast
Located in Zona Hotelera within a 5-minute walk of Playa Hotelera, Barceló Gran Faro Los Cabos - All Inclusive is within a 15-minute stroll of Plaza Mega Comercial Mexicana. This 350-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a winery, and a full-service spa.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. Enjoy the ocean views at Las Olas, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and TVs with cable channels. Other amenities include minibars, coffee makers, and laptop-compatible safes.
Barceló Gran Faro Los Cabos - All Inclusive features a winery, a full-service spa, and 5 outdoor pools. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Very empty resort and no environment. Food was okay
I like the walking distance from the beach.I didn't like how they showed pictures of the premium room that included a jacuzzi it was disappointing it was just pictures false advertising.
Dear Abel Jara,We thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us.Cordially,Guest Service.
Estimado Luis,Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.Cordialmente,Servicio al Huésped.
Above and beyond expectations. Fabulous trip!
Dear Steven Scott,Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,Guest Service.
Great pools, friendly staff, close access to beach & clean safe rooms. Food was below average, very loud club music all day, long wait lines to check in & concierge. Waited 1 hour in line to make dinner reservations with concierge, just to be told all restaurants are overbooked.
Dear Joshua,The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Cordially,Guest Service.
This was our first trip to Cabo and absolutely loved it. The hotel was very nicely kept and the grounds were beautiful. The best was the staff! All were so nice and very helpful. Would not think twice about staying here again! A big thank you to the whole Staff!!!
Dear Thomas,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Cordially,Guest Service.
Dear Varaz,Thank you for your visit and constructive critics. We sincerely lament reading that your stay was not as pleasant as it should have been.Cordially,Guest Service.
I do not understand the bad reviews. For the price or the hotel I feel like we got what we paid for. Pros: cleanliness, helpful staff, beautiful grounds, not too crowded, VIP bartender and food on the weekends, proximity to nearby attractions and close to airport. Cons: limited food options during the week. My husband and I booked a last-minute honeymoon and we really enjoyed our stay. I would recommend for budget conscious people that are more concerned with a clean, beautiful environment and care less about food. Get the VIP package. It’s worth it. You can’t drink anywhere else before 11am.
Dear April,We would like to thank you for your preference in selecting our Barceló Gran Faro Los Cabos hotel for your holidays in Los cabos, as well as for taking the time to tell us about your recent experience among us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Cordially,Guest Service.
Dear Eleanor,Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Cordially,Guest Service.
Staff was great. Everything was clean. Food was great but making reservations was time consuming.
Dear James,We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Cordially,Guest Service.
Dear Daisy,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Cordially,Guest Service.