6/10 Okay
Shantal
Traveled with group
Jul 13, 2025
Would not go again. I’ve visited many resorts and this was of the lower end. Even though there were healthy food options/ there weren’t many to choose from. Entertainment subpar, helpfulness of employees ummm hmmm well never mind. I will say that when I called the front desk for maintenance issues there was a quick response. If you go out and take shuttles, you will quickly see a vast difference between this place and the others. The bed was comfortable, and water pressure good. Overall it was a decent stay but from this experience I probably won’t ever visit Los Cabos again and def not this chain. I had an amazing time when I visited Cancun and stayed at another resort starting with an H- total opposite experiences. This is just MY experience, others may find this place wonderful- for me it was disappointing. I could not enjoy the mimosas (they didn’t use real orange juice) but breakfast was the best meal out of all. Normally I’m sad to leave resorts- I couldn’t wait to leave this one.
Shantal
Stayed 3 nights in Jul 2025