We liked the amenities and how friendly and cordial the staff was... We wish the hot tub/jaccuzi worked while we were there. The water was cold and it was going to be repaired. We were there for 8nights and the water was never warm in the jacuzzi. Internet wifi was slow so I'd ding them on that. More English TV channels.
Roof tiles broken in some area. Can't leave hotel when kids are in the kids club (e.g. go do an activity outside the hotel - e.g. scuba diving). Otherwise great overall
Close to town. Decent drinks. Food was repetitive. Many of the same dishes offered at breakfast as at dinner.
The price was very good, and the hotel was very clean.
I liked hiw friendly and welcoming the staff was. The pool was awesome (beautiful view of the ocean). The food (in cabo overall) was okay, not fantastic. Careful with the timeshare pitches from every hotel in the area (including royal solaris) with the promise of a VIP breakfast. Very very safe and accommodating overall, would definitely recommend.
Nice location to airport, nice 3 star resort, adult pool was a plus, nice size rooms, but small beds
This was my boyfriend and I’s first trip to Cabo. From our arrival date to our departure date our experience at Royal Solaris was amazing. Max our concierge greeted us upon arrival with a ice cold beer and with a huge smile on his face. Eduardo our server by the pool went over and beyond to make sure we constantly had a new ice cold drink ready for us on hand. I also need to commend the staff for putting on such great shows and service for all us. During our stay our hotel was struck with a power outage. The staff did an amazing job at keeping everyone calm. By entertaining all the children with a game of Simon Says and a Guess the Movie game for the adults we all had so much fun that before we knew it the lights were back on. My boyfriend and I will definitely visit again but next time we are visiting with the whole family. Thank you Royal Solaris for making our first trip to Cabo a memorable one.
1.- WiFi very slow 2.- Restaurant A la carta request dress code it will be useful on the description of hotel information to be noted, hotel lend me a dress pants but nothing like taking your own. 3.-Everything else was excelente.
Friendly people running a beautiful resort, very clean and hospitable
Front staff ability wasn't top notch... Had to get other staff to help with questions by us. Overwhelmed by the salespeople staff trying to sell time share.
We stay for 5 days at the resort .. my kids love the water park .. the food was ok
I love everything. the oven pizza, the pool, the nice staff. The shows were great
Good all inclusive hotel but need to have more people who can speak & understand English.Booked city tour from them ,tour was good but the restaurant we went to eat food was way terrible.They had non English speaking staff who could barely understand what we were saying.Served me Corona without slice of lemon .Served me steak tacos with no sauce and no condiments along with me .To be honest ,the tacos what we get her are way better .
Located in Zona Hotelera within a mile (2 km) of Costa Azul Beach, Royal Solaris Los Cabos & Spa - All Inclusive is within 2 miles (3 km) of other popular sights such as San Jose del Cabo Art District. This 390-room, 3.5-star property has a full-service spa, a free water park, and 7 restaurants.
There are ample dining options with 7 onsite restaurants, including Cafe Solaris, which specializes in international cuisine, and Marco Polo with pleasing garden views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 390 rooms provide free minibar items, balconies, and coffee makers. Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests of Royal Solaris Los Cabos & Spa - All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 13 per person one way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.
We liked the amenities and how friendly and cordial the staff was... We wish the hot tub/jaccuzi worked while we were there. The water was cold and it was going to be repaired. We were there for 8nights and the water was never warm in the jacuzzi. Internet wifi was slow so I'd ding them on that. More English TV channels.
Dear UJ, We appreciated you feedback, it helps us to improve our produccts and servicres, make sure we are taking action in these matters. We hope to see you soon for your next holidays. Best regards,
Roof tiles broken in some area. Can't leave hotel when kids are in the kids club (e.g. go do an activity outside the hotel - e.g. scuba diving). Otherwise great overall
Dear HYpnoWwarriorNZ, Thank you for your great reating, it was very nice to have had you as our guests, your comments help us to improve our amenities, we are taking action in that instance. About the kids club, it is not a day care but we do have babysitting service in case you desire to leave the resort. Best regards,
Close to town. Decent drinks. Food was repetitive. Many of the same dishes offered at breakfast as at dinner.
Dear Value Guest, Thank you for rating us, it was very nice to have had you as our guests, we appreciate your feed back about the food, we are taking action in order to enhance our dishes. We would be more than happy if you give us the opportunity to exceed your expectations. Best regards,
The price was very good, and the hotel was very clean.
Dear Value Guest, Thank you for your review! It was very nice to have had you as our guests. Hope to see you soon for your next trip to Los Cabos. Regards,
I liked hiw friendly and welcoming the staff was. The pool was awesome (beautiful view of the ocean). The food (in cabo overall) was okay, not fantastic. Careful with the timeshare pitches from every hotel in the area (including royal solaris) with the promise of a VIP breakfast. Very very safe and accommodating overall, would definitely recommend.
Dear Elise, Thank you for your expedient review. We are so glad you enjoyed the entire resort, and we pride ourselves on thoroughly excellent customer service. Your comments make us better! We invite you back for your next trip to Los Cabos. Regards,
Nice location to airport, nice 3 star resort, adult pool was a plus, nice size rooms, but small beds
Dear Value Guest, Thank you for rating us, we appreciate your comments! It is nice to know you enjoyed your stay. Hope to see you soon for your next trip to Cabo. Best regards,
Dear Value Guest, Thank you for rating us, it was a pleasure to have had you as our guests. Best regards,
This was my boyfriend and I’s first trip to Cabo. From our arrival date to our departure date our experience at Royal Solaris was amazing. Max our concierge greeted us upon arrival with a ice cold beer and with a huge smile on his face. Eduardo our server by the pool went over and beyond to make sure we constantly had a new ice cold drink ready for us on hand. I also need to commend the staff for putting on such great shows and service for all us. During our stay our hotel was struck with a power outage. The staff did an amazing job at keeping everyone calm. By entertaining all the children with a game of Simon Says and a Guess the Movie game for the adults we all had so much fun that before we knew it the lights were back on. My boyfriend and I will definitely visit again but next time we are visiting with the whole family. Thank you Royal Solaris for making our first trip to Cabo a memorable one.
Dear Lupe, Thank you very much for your great review! We are very happy that you enjoyed your stay and that our team helped to make your stay effortless and memorable. We are so grateful for considering us as your favorite destination. Warm Regards
1.- WiFi very slow 2.- Restaurant A la carta request dress code it will be useful on the description of hotel information to be noted, hotel lend me a dress pants but nothing like taking your own. 3.-Everything else was excelente.
Dear Value Guest, Thank you for your kind review, I'm sure it will serve as very helpful for those considering a stay with us. Glad you had a great time and enjoyed all that we have to offer. Hope to see you soon!
Dear Value Guest, Thank you for rating us, it was very nice to have had you as our guests, we would loved to know about your experience on site in order to enhance your stay. We would be more than happy if you give us the opportunity to exceed your expectations one more time and experience a true vacation in paradise. Best regards,