Royal Solaris Los Cabos & Spa - All Inclusive

3.5 star property
Beachfront property with 5 restaurants and 2 outdoor pools

Choose dates to view prices

Room options

Room Superior with Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 4

Room Standard with Garden View

  • 430 sq ft
  • Sleeps 4

Room Superior with Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • Partial sea view
  • Sleeps 4

Deluxe Room, Balcony, Oceanfront

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Balcony Partial Ocean View

8.0 out of 10
Very good
(67 reviews)
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

8.4 out of 10
Very good
(28 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony

7.8 out of 10
Good
(173 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

San José del Cabo

Located in Zona Hotelera within a short walk of Plaza Mega Comercial Mexicana, Royal Solaris Los Cabos & Spa - All Inclusive is within 2 miles (3 km) of other popular sights such as San Jose del Cabo Art District. This 390-room, 3.5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Hotelera - 3 min walk - 0.2 miles
  • Plaza Mega Comercial Mexicana - 12 min walk - 0.7 miles
  • San Jose del Cabo Art District - 4 min drive - 1.2 miles
  • Costa Azul Beach - 4 min drive - 2.0 miles
  • Palmilla Beach - 5 min drive - 2.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Zài - ‬3 min walk
  • ‪Café Solaris - ‬3 min walk
  • ‪Nidito - ‬7 min walk
  • ‪Casero - ‬4 min walk
  • ‪La Mexicana - ‬2 min walk

About this property

Royal Solaris Los Cabos & Spa - All Inclusive

Beachfront property with 5 restaurants and 2 outdoor pools
Royal Solaris Los Cabos & Spa - All Inclusive features a full-service spa, 2 outdoor pools, and a free water park. There's free parking, and an airport shuttle (available 24 hours) for USD 13 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies, and coffee makers are also standard. Housekeeping is available on request.
An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (62 inch wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Renovated entire property - 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

Frequently asked questions

Can I book all-inclusive rates at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Royal Solaris Los Cabos & Spa - All Inclusive?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Royal Solaris Los Cabos & Spa - All Inclusive on Oct 29, 2025 start from $209.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to Royal Solaris Los Cabos & Spa - All Inclusive?

This property is situated in Zona Hotelera within a short 4-minute walk of Playa Hotelera and also 14 minutes on foot from Plaza Mega Comercial Mexicana. You'll also find San Jose del Cabo Art District and Costa Azul Beach within a short drive.

Will I be able to park at Royal Solaris Los Cabos & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa at Royal Solaris Los Cabos & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and reflexology.

Does Royal Solaris Los Cabos & Spa - All Inclusive feature a casino at the property?

No, Royal Solaris Los Cabos & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Royal Solaris Los Cabos & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Royal Solaris Los Cabos & Spa - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a beachfront restaurant.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Royal Solaris Los Cabos & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Royal Solaris Los Cabos & Spa - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Royal Solaris Los Cabos & Spa - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Royal Solaris Los Cabos & Spa - All Inclusive.

Are there connecting rooms at Royal Solaris Los Cabos & Spa - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Royal Solaris Los Cabos & Spa - All Inclusive?

The closest major airport to Royal Solaris Los Cabos & Spa - All Inclusive is Los Cabos Intl. Airport (SJD), which is 9.5 mi away (20 minutes by car).

Are there rooms with balconies at Royal Solaris Los Cabos & Spa - All Inclusive?

Yes, every guestroom at Royal Solaris Los Cabos & Spa - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Royal Solaris Los Cabos & Spa - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Royal Solaris Los Cabos & Spa - All Inclusive.

Reviews

Royal Solaris Los Cabos & Spa - All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 749 out of 2002 reviews
Rating 8 - Good. 507 out of 2002 reviews
Rating 6 - Okay. 378 out of 2002 reviews
Rating 4 - Poor. 195 out of 2002 reviews
Rating 2 - Terrible. 173 out of 2002 reviews

Reviews

6/10 Okay

Magdalena

Liked: Cleanliness
Disliked: Staff & service
Cafeteria had birds flying around buffet, staff was very unfriendly. During our last day a person had an accident near the adult pool, he was badly injured and hotel doctor took 20 minutes to get to him. Construction around pool very unsafe. Inside pool one of the lamps was broken, my husband complained it took more than 1 hour for someone to come fix it. Room was clean. Nice beach view.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eliazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Carmen Jimena Ramirez

Traveled with family
Disliked: Staff & service
Food options were not the greatest I would give it a 2.5 out of 5. Bed comfort horrible.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Jul 2025

6/10 Okay

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food in the buffet was awful the Italian restaurant is absolutely the best to go to all of the other dining facilities especially the buffet need a lot of work for food quality and options
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos Ernesto

Stayed 5 nights in Jul 2025

8/10 Good

Cherise Rader

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. The customer service is a 10/10. The food is a 5/10. This is a family friendly property with a kids play area. The spa on-site was a 10/10. I hope this helps you decide the best place for your next vacation.
The kids water play area
The kids water play area
The pool
Sign onsite just before you step foot on the beach
Stayed 3 nights in Jul 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and room was comfortable. Food was very good. For alcohol drinkers, don't expect much as their drinks are soft. Many pools to swim in. The beach unfortunately was Un swimmable during our stay. Solaris did amazing with the 4th July holiday, as the resort threw a massive celebration, with decor, performers, and setup on the BEACH for their entire guests. How thoughtful is that!
Stayed 3 nights in Jul 2025

8/10 Good

Donna Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute getaway!!! Overall, it was a very good hotel for the price. Upon check-in, Dani/Daniela at the front desk, was very rude for two days in a row.😒 All other staff was very nice and accommodating. The pools were AWESOME, especially on the adult side!! The nightly shows were AMAZING,...SUPER SPECTACULAR!!! The food was GREAT with lots of choices. Must remember... dwntwn Cabo and the Arch is about a 15-20 minute taxi ride away.
Stayed 3 nights in Jul 2025

6/10 Okay

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel was good and overall number would be a 6. Facilites I would give them an 8 because we had some issues in our rooms but were fixed right away. Staff were very friendly everywhere so I would give them a 10. Service was very good and i would give them an 8, I would have give them a 9 or 10, but my reservation at Zai restaurant was horrible. The place was full so we had to sit outside then when they finally had space inside we were skipped by another family that knew one of the employees. Eventually we got a table inside because it was super hot and we had to ask for it not because they offered. The family that skipped us got their drinks and food before us. We waited for our food over 45 minutes. Then the lady that was serving us apologized and said “im sorry I thought my co-worker was taking care of you guys”. At another table when they got their food one of the guest said “good luck to the rest of the people in this restaurant, we just got our food and we have been here for almost 2 hours” i am not sure if the 2 hours was true but im sure they waited a long time for the food. I noticed that the family that skipped us were approached by a waiter almost every 10 minutes to ask if they needed something, but to us nothing. We were so frustrated that when that family was leaving they keep saying to us good night and enjoy your meal, because they knew that we were not treated right. Very disappointed with the service at that restaurant.
Stayed 5 nights in Jul 2025

6/10 Okay

Michel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Most staff is nice, location is convenient and quiet, rooms are clean, beds are comfortable, close to San Jose Marina (for fishing), water slides for kids. Cons: Very limited food options. The buffet does the job for everyday food, but it is not a fancy buffet, and varieties don't change much from day to day. The restaurants require reservations but are not better than the buffet. They offer a very limited menu (a couple of items) that are basically the same ingredients as the food found at the buffet but presented differently. The Mexican restaurant is below par and cannot even be compared to an El Torito. The 'Chinese' restaurant is far from being a Chinese restaurant. Only the 'Italian' restaurant served two entrees (on different nights) that are distinguished: a sea food platter (clams, shrimps, octopus, squids) and a Mahi Mahi filet dish. For everything else, the average buffet outdid the restaurants. The drinks were mediocre at best, even at the reservation-only restaurants. It was the same cheap alcohol brands served by the pool-side in heavily diluted drinks. The worst drink was the (classic) Margarita at the Mexican restaurant. It had nothing to do in presentation, ingredients or taste with a standard Margarita. Wood fired pizza oven was good, when it opened and if you brave the long lines. No ice cream counter or soft serve machine anywhere! It is OK if you want a family hotel. Not OK if you want to enjoy a week off with good food and drinks.
Stayed 6 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Solaris Resort is very nice, safe, relaxing place ideally for get away from work, super quiet and the show every night is great and entertaining. The staff Rosario in the front desk is amazing and very friendly and helpful. With her assistance during our stay makes my family come back again. Thank you, Ronald & Family
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeniret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice resort staff is amazing rooms very clean fun environment great for families wasn’t a fan of the food but drinks were great.
Stayed 3 nights in Jul 2025

4/10 Poor

Michael Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Good family experience!
Stayed 3 nights in Jul 2025

8/10 Good

Thao

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Not liking the fact that a 3rd party greeted us and were a timeshare. He gave us a run down on where things were on the property and booked us reservations to the restaurants but that should have been done with property employees and doesn't change the fact that we felt pressured/guilted to have to sign up to spend our precious vacation time to listen to a timeshare pitch. We did not go on the pitch. Our fire alarm went off randomly one day, gladly it was during daytime hours. Our friends' hotel door room lock stopped functioning so that wasted quite a few hours. Their property app could use updating, it is glitchy. Food was 3/5. Pizza was the best though the pizza oven was down for one full day. Room service was great, kept offering to clean room every day when we really didn't need it. One elevator on the south side of the building was down so it may have taken some time to get on one at certain times of the day. A plus was that at least it operated quickly.
Stayed 5 nights in Jul 2025

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights/ 5 days. Reservations for the nice restaurants fill up fast. Bartenders are very attentive n friendly. Housekeeping is awesome. But wait staff is rude and takes very long to bring drinks. I think that as soon as they see you’re not a member they ignore you and purposely take long to wait on you. They forget orders, they give you small tables, they make faces when you ask for certain things, etc. Front desk was nice to check in but check out was just ok.
Stayed 4 nights in Jul 2025

4/10 Poor

ASHLEY, APPLE VALLEY

Traveled with family and small children
Liked: Cleanliness
booked 4 rooms for 5 nights and later added an extra night before the original check-in. I informed the staff that I had two separate reservations, and asked that they be combined to avoid disruption. Despite repeated communication and confirmation, I was forced to check out completely, fill out all new paperwork, and switch rooms. I was left without a room from 11 AM to 3 PM, which was extremely inconvenient. We were a party of 12, and it was nearly impossible to get dinner reservations for a large group. The buffet food was cold and had very limited options, especially for children. The bartenders and poolside waiters were very friendly and attentive, which we appreciated. However, the front desk staff were rude and unhelpful. In particular, the night supervisor raised his voice at me when I simply asked for an explanation regarding the unnecessary check-out and check-in process. I travel to Mexico several times a year, and I can confidently say I will not be returning to this property. The service at the front desk was unacceptable, and the overall experience was disappointing.
Stayed 5 nights in Jul 2025

8/10 Good

Edwin Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like the hotel......but hart time to make a reservations for dinner..in the 3 restaurant....
Stayed 5 nights in Jul 2025

4/10 Poor

ASHLEY, APPLE VALLEY

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thought the property was very clean and well maintained. The food was great! Both at the buffet and the restaurants. The pizza was bussin. I enjoyed that they had a relaxing pool where it was more quiet.The gym had old and worn down equipment, could use updates. Overall was an excellent day and we would stay there again for sure!
Stayed 4 nights in Jul 2025

6/10 Okay

Anthony Richard

Traveled with family and small children
Disliked: Property conditions & facilities
This property is nothing like what is described on the website or pictures. To start they bombard with timeshare stuff when you first get there. They get all your information. Their gym has limited equipment that is very old and some equipment does not work. Limited drink options at the bar. They charge room service which beats the purpose of all inclusive. They take hours when you ask for room service of any sort.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more adult entertainment after 9pm.
Stayed 2 nights in Jul 2025

6/10 Okay

Gustavo, Fontana

Stayed 7 nights in Jul 2025