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Recent guest reviews

Dirty

Overall, excellent service, friendly staff. Appreciated the convenience of having COVID testing at the property, however, the professionals doing the testing were not as friendly and customer service oriented as the rest of the staff. The buffet choices are good, did miss the window to make dinner reservations at all other restaurants (like, who thinks about calling to make reservations while on vacation? not us, we do that every day for work so that part really did not work). The baby in our party LOVED the kids area!! Will definitely consider going back.

Wonderful resort

It was perfect

Excellent location and very quiet. They may try to sell you timeshare but other than that no pressure. Beautiful property and they keep it clean but this is not a boutique hotel so expect a lot of people. Quick 30 min stroll to historic downtown San Jose.

All food and drinks were included. Excellent service. Most staff friendly!!

Food was terrible. Staff didn’t speak much English. Rooms were cleaned everyday but hadn’t been deep cleaned in months or years. Only highlight was RONNIE the sales guy. Beach was nice though.

They have activities all day long, there is a theater with a show everyday at night. I like the way they treat the kids with activities for them too. There is a playground, pool slides and even a pinata time.

Beach view

Food was horrible not many choices.

Q

It was good

Air conditioning did not work. Every time we called they said they would send someone to check it but nobody would show up. Front desk personnel are rude and unwilling to help when asking for service. The bar staff and wait staff were very friendly. Our concierge Ivan was very helpful, extremely friendly and kind.

The customer service was excellent

Blvd San Jose Lote 10 San Jose del Cabo BCS

Hotel highlights

  • Close to Costa Azul Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera within a short walk of Plaza Mega Comercial Mexicana, Royal Solaris Los Cabos & Spa - All Inclusive is within 2 miles (3 km) of other popular sights such as San Jose del Cabo Art District. This 390-room, 3.5-star property welcomes business and leisure travelers with a full-service spa, a free water park, and 7 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 11:30 AM. There are ample dining options with 7 onsite restaurants, including Cafe Solaris, which specializes in international cuisine, and Marco Polo with pleasing garden views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies, and coffee makers are also standard.


Property features

Guests of Royal Solaris Los Cabos & Spa - All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 13 per person one way. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a steam room.

Room options

Deluxe Room, Oceanfront Free Wi-Fi

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Parcial Ocean View Free Wi-Fi

1 King Bed | 2 Double Beds | Sleeps 4

Deluxe Room, Balcony, Ocean View Free Wi-Fi

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed,Jetted Tub, Ocean View Free Wi-Fi

1 King Bed | Sleeps 2

Guest reviews for Royal Solaris Los Cabos & Spa - All Inclusive

Everyone (25) Couples (12) Family (20)
1
Family

Dirty

By on Jun 18, 2022

Review comment responded on Jun 20, 2022

Thank you so much for staying with us and for taking the time to write down a review about your most recent stay with us. We truly appreciate your feedback and look forward to welcome you back to be able to change your perspective.

4
Family

Overall, excellent service, friendly staff. Appreciated the convenience of having COVID testing at the property, however, the professionals doing the testing were not as friendly and customer service oriented as the rest of the staff. The buffet choices are good, did miss the window to make dinner reservations at all other restaurants (like, who thinks about calling to make reservations while on vacation? not us, we do that every day for work so that part really did not work). The baby in our party LOVED the kids area!! Will definitely consider going back.

By on Jun 6, 2022

Review comment responded on Jun 29, 2022

Thank you so much for choosing us and for taking the time to write down a review about your most recent stay with us. We appreciate your feedback and will make sure to improve what needs to be improved. We hope to have you guys back very soon here at your home away from home.

5
Family

Wonderful resort

By on Apr 12, 2022

Review comment responded on Apr 13, 2022

Allow us to thank you for choosing us and for the taking the time to rate us and share a comment about your most recent stay with us. It was a pleasure to have had you as a guest here at our resort, we look forward to seeing you and your family back very soon, we will be waiting for you here at your home away from home.

5
Partner Couples

It was perfect

By on Apr 8, 2022

Review comment responded on Apr 8, 2022

We feel honored by your comment, thank you so much for your kindness and for taking the time to write down a review about your stay with us, we work hard to achieve high levers of satisfaction in oour guests and it results rewardint to read positive feedback as results from our efforts, thank you. Thank you again for your kind comment, we hope to have the pleasure of seein you back very soon.

4
Everyone

Excellent location and very quiet. They may try to sell you timeshare but other than that no pressure. Beautiful property and they keep it clean but this is not a boutique hotel so expect a lot of people. Quick 30 min stroll to historic downtown San Jose.

By , from Hamilton on Apr 5, 2022

Review comment responded on Apr 8, 2022

There is nothing more important than receiving your comments , thank you so much for taking the time to share your review with us, we will be more than happy to welcome you back in the near future here at your home away from home. Please come back soon

3
Everyone

By on Mar 29, 2022

5
Everyone

By on Mar 14, 2022

5
Partner Couples

All food and drinks were included. Excellent service. Most staff friendly!!

By on Feb 16, 2022

Review comment responded on Feb 22, 2022

There is nothing more important than receiving your comments about your most recent stay with us. It truly was a pleasure to be your host, we hope to be honored with your visit once again, we will be more than happy to welcome you here at your home away from home

4
Everyone

By on Feb 3, 2022

2
Family

Food was terrible. Staff didn’t speak much English. Rooms were cleaned everyday but hadn’t been deep cleaned in months or years. Only highlight was RONNIE the sales guy. Beach was nice though.

By on Jan 20, 2022

Review comment responded on Jan 28, 2022

Thank you so much for choosing us and sharing your comments with us. The feedback we receive helps us identify the areas of our services that require the most of our attention, rest assured that we have shared your comments with the corresponding departments and we´re taking the necessary measures to improve future guests´experiences. We hope to have the chance to change your perspective and to be honored to be your host again.

Royal Solaris Los Cabos & Spa - All Inclusive

Blvd San Jose Lote 10, San Jose del Cabo, BCS 23400
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