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Riu Palace Cabo San Lucas All Inclusive

4.0 out of 5.0

Recent guest reviews

I can't really think of anything negative to say. Overall the staff was very friendly with a few minor exceptions which you are bound to have with the size of the resort and the amount of people it takes to run it. I would definitely return.

All I can say is excellent experience. From start to finish. The facilities, staff, and food were all amazing.

everything are perfect except sometime less restaurants are open if you are out of the time of regular eating time.

Our stay was all in all great. If I am to complain I would say that it would be nicer if the stuff , especialy the restaurant stuff. Majority of the time they would just node their head and leave , and you would wait for a while or even have to request something two or tree times before getting it. So , comparing to Moon Palce in Cancun where I stayed 2years ago , the restaurant service there is at 10+ , while this service I would rate 4. Other then that , clean, great beach for swimming or sunbading.Great proximity to the city , excelent program for all ages . We did spend most nights at Riu Santa Fe cause their program was great. Would definitely recomend it to anyone who is looking to relax and have a great time.

Had fun service is great would go back hotel is very nice and clean staff is great

Our first time in Cabo. Great hotel for relaxing. Our room was spacious and comfortable. We were in town for a destination wedding so did not have the opportunity to try all the restaurants on the property. Enjoyed the breakfast every morning. Will return.

Room with a jacuzzi but not a good idea to have slippery tiles all around! Husband slipped and also no need for stairs in room! I fell and walked on crutches for a day! The view was Amazing & loved the staff !!! The AC could of been colder!!!

We stayed 12 days and the the 7 day I couldn't wait to come home! It was so hard to find staff to give us drinks by the pool, the rooms were dirty and things were not properly working or broken! We called to have them fixed more than once, but no one came!!! the sofa in the room was so disgustingly dirty I didn't even want to get near it or touch it!!! The staff weren't friendly, the almost deemed bothered when asked for something! We met a few families and not to my surprise they all felt the same way!!!! Total disappointment!!! What happened RIU? I've never really been disappointed with your resorts, but you've let me down this time for sure!!!! Wouldn't recommend, at all!!!!!

My wife and I enjoyed her birthday here with the all inclusive package. The room bar was great, room service was nice and the pools were large. The staff were the nicest people or of any hotel we've ever stayed in.

It was more than what I expected! The room was always clean when I returned and I always saw the employees cleaning, sweeping, moping,24/7

The hotel was absolutely beautiful! We stayed in a Junior suite with an ocean view. The room was very spacious and quiet. We never heard our neighbors or people walking by on the property. The room was very clean and was always stocked with water and other adult beverages. Whenever we called down for extra towels or room service, everything arrived very quickly. My only complaint about the room was the couch. One day I decided to watch TV while relaxing on the couch. I soon realized the couch reeked of mildew. I avoided the couch after that. Aside from the couch, the room was perfect! As for the food, it was really good as well. The resort has several buffets and other fancier restaurants available. The buffets were absolutely delicious and had so many options! The wait staff were all very nice and attentive and always ready to help. I was able to try out all of the restaurants except one. The restaurants that I tried were all great EXCEPT the Japanese restaurant. The Japanese restaurant had the worst sushi I have ever tasted. It was clearly not made fresh and was shipped to the resort pre-packaged. It was dry and flavorless. The restaurant also added citrus to the soy sauce making the sushi taste even worse. We expressed our dislike to the manager (Victor) and he was very accommodating and apologetic. RIU was a wonderful resort and I would stay there again!

THE HOTEL ITSELF IS BEAUTIFUL BUT THE FACT THAT THE BEACH WAS NOT SWIM-ABLE WAS VERY DISHEARTENING. THE RESTAURANTS WERE GOOD BUT THE BUFFET FOOD WAS MEDIOCRE. I PERSONALLY DON'T RECOMMEND THE BUFFET. THE RESTAURANTS DIDN'T HAVE ANY RESERVATION SO THERE WAS NO GUARANTEE FOR HAVING A TABLE. FIRST COME FIRST SERVE KINDA THING. IT TOOK US THREE DAYS TO TRY AND GET A TABLE. THAT DEFINITELY WAS THE FRUSTRATING PART. THE LANDSCAPE VIEW AND POOLS ARE MAGNIFICENT BUT AGAIN NOT TO BE ABLE TO SWIM SUCKED !!!

We stayed here first week of August for 7 nights. Pleased with our rooms, staff, activities, breakfast and lunch. Only one of dinner restaurants, Krystal (French/Italian) was upland and 5 stars in appearance food and service...excellent, had dinner here 3 nights. Overall I will recommend the resort. After dinner they have different shows to enjoy every night. Went walking every morning. Had problem with the one of the rooms and it was resolved immediately.

Loved this hotel. food is good, friendly staff and very clean

People and food were great . Staff was typical Rui professionals . Mariel at the customer desk was especially helpful . Would stay her over any other in Cabo

Loved our stay at this beautiful resort! Spent 5 days food and service was great. I've stayed at the Riu Palace in cancun and this one didn't disappoint either. The grounds and pool were immaculate and clean. The room stayed clean and love how everything stayed fully stocked. Room service made it so convenient on days where you arrived late from an outing. Thank you Riu for the Great unforgettable time

Beautiful grounds, pools, beach with an amazing view of the arch (rock formations). Food was very good and always available. Drinks were tasty. Staff helpful. Rooms were slightly outdated. Hotel room ocean view was nice. My second time there. Would recommend.

Hotel and staff are amazing. The view is incredible. Food is ok, could be better, but the hospitality can't be beat. Check out the shows at night, and the activity pool is so much fun.

We loved how they went out of their way to make our stay a memorable one!!

Food was very good, staff plentiful and friendly. Beautiful grounds. Negatives-our room was above the disco, so it was very loud from 11 PM to 2 AM. Also, not enough plugs in room, esp. next to beds. One side had zero plugs and the other side had only one. Not sufficient for charging various devices.

Camino Viejo a San Jose del Cabo Km 4.5 Cabo San Lucas BCS

Riu Palace Cabo San Lucas All Inclusive places you within 3 miles (5 km) of popular attractions like The Arch and Land's End. This 642-room, 4-star resort has 2 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also near Lover's Beach and Puerto Paraiso Mall.


Dining

Start your day off right with a free buffet breakfast. There are multiple options for onsite dining with 5 restaurants, including El Medano, which has garden views. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 642 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can enjoy free WiFi and satellite TV. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.


Property features

Guests of Riu Palace Cabo San Lucas All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a health club, and a spa tub.

Room options

Junior Suite Garden View

King 1 | Full 2 | Sleeps 4

Suite Ocean View

King 1 | Sleeps 2

Suite Jacuzzi Ocean View

King 1 | Sleeps 2

Junior Suite Ocean View

King 1 | Full 2 | Sleeps 4

Guest reviews for Riu Palace Cabo San Lucas All Inclusive

Everyone (34) Couples (450) Business (8) Family (133) Friends (111) Other (18)
4

updated resort with everything in tip-top shape!

Couples

I can't really think of anything negative to say. Overall the staff was very friendly with a few minor exceptions which you are bound to have with the size of the resort and the amount of people it takes to run it. I would definitely return.

By , from Geneseo, IL on Jan 19, 2017

5

riu palace

Everyone

All I can say is excellent experience. From start to finish. The facilities, staff, and food were all amazing.

By on Dec 27, 2016

5

good choice to stay here

Everyone

everything are perfect except sometime less restaurants are open if you are out of the time of regular eating time.

By , from San Jose, CA on Dec 25, 2016

4

nice location, great food , good program.

Everyone

Our stay was all in all great. If I am to complain I would say that it would be nicer if the stuff , especialy the restaurant stuff. Majority of the time they would just node their head and leave , and you would wait for a while or even have to request something two or tree times before getting it. So , comparing to Moon Palce in Cancun where I stayed 2years ago , the restaurant service there is at 10+ , while this service I would rate 4. Other then that , clean, great beach for swimming or sunbading.Great proximity to the city , excelent program for all ages . We did spend most nights at Riu Santa Fe cause their program was great. Would definitely recomend it to anyone who is looking to relax and have a great time.

By , from Santa Clara, ca on Dec 24, 2016

5

great place

Everyone

Had fun service is great would go back hotel is very nice and clean staff is great

By , from santa clara ca on Dec 24, 2016

4

beautiful hotel. friendly staff.

Everyone

Our first time in Cabo. Great hotel for relaxing. Our room was spacious and comfortable. We were in town for a destination wedding so did not have the opportunity to try all the restaurants on the property. Enjoyed the breakfast every morning. Will return.

By , from Virginia on Dec 17, 2016

4
Everyone

Room with a jacuzzi but not a good idea to have slippery tiles all around! Husband slipped and also no need for stairs in room! I fell and walked on crutches for a day! The view was Amazing & loved the staff !!! The AC could of been colder!!!

By on Aug 28, 2016

1

wouldn't go back!!!

Everyone

We stayed 12 days and the the 7 day I couldn't wait to come home! It was so hard to find staff to give us drinks by the pool, the rooms were dirty and things were not properly working or broken! We called to have them fixed more than once, but no one came!!! the sofa in the room was so disgustingly dirty I didn't even want to get near it or touch it!!! The staff weren't friendly, the almost deemed bothered when asked for something! We met a few families and not to my surprise they all felt the same way!!!! Total disappointment!!! What happened RIU? I've never really been disappointed with your resorts, but you've let me down this time for sure!!!! Wouldn't recommend, at all!!!!!

By , from chicago, Il on Aug 23, 2016

5

beautiful hotel with the nicest of staff

Everyone

My wife and I enjoyed her birthday here with the all inclusive package. The room bar was great, room service was nice and the pools were large. The staff were the nicest people or of any hotel we've ever stayed in.

By on Aug 16, 2016

5

i had the best of times!

Everyone

It was more than what I expected! The room was always clean when I returned and I always saw the employees cleaning, sweeping, moping,24/7

By , from Los Angeles, California on Aug 14, 2016