Paradisus Los Cabos - All Inclusive4.5 out of 5.0
Recent guest reviews
We had an amazing time at Paradisus Los Cabos. As a Travel Agent I will highly recommend the resort to all my clients, friends and family. The service is excellent. The staff is very friendly. The food is excellent and also the entertainment in the evening. The two guys working on the beach serving us drinks and making sure we had shade and towels was amazing. They should be paid higher. They did an awesome job running back and forth making sure everybody was taken care of in the heat. The only thing missing was a convenience store were you can buy small things like sunscreen etc. I think it's coming though. I will for sure come back.
Company negotiated complete Buy out of hotel in addition to Hilton next door to support recognition event. Was win win negotiation as Hilton residents were granted full Access to all inclusive amenities of paradisus. They also had larger conference room on island to host the business meeting so most meetings and meals were Hed at this hotel and others just slept at Hilton rooms next door. Food and drinks were good ( not high end quality but good enough). Pool and beach views were excellent. I didn't get to see hotel rooms but was told they were nicely appointed although Not as nice as Hilton. Staff was very very nice to everyone and hotel was able to handle the large group size. Given risks of going off property I would highly recommend going all inclusive route which makes this property so high in my rating for this area in Mexico .
A Gem found in Paradise I don't want to sound redundant yet it is truly hard not to resonate the abundant compliments the staff and Melia Property so deserve. From the moment one arrives till departure, one experiences unaltered level of gracious hospitality. If there is one thing Melia has done wrong- it would be how perfect they made our stay to be. Below is my own experiences, which I am glad to share for your reference. Feel free to skip and go straight to my pictures as they do "speak a thousand words." Upon arrival, we discovered that our iphone got left behind in the airport car service. Omar at the Concierge ran after the limousine. He immediately contacted the company and retrieved the iPhone-what a life saver. Throughout our stay, Omar would go out of his way to check in on us. He gave us directions on how to tour nearby town to fit our style. Omar was very genuine and wanted to ensure that our time in Mexico was filled with positive memories--thank you. As soon as iPhone retrieved, we ran into group of visitors checking in. The load of arrivals caused bit of a mix up with room reservation. Luckily, Pascal came over to handle the matter in an extremely calm and an absolute dignified way. He is such a pleasant man. Unlike many hotelier, he doesn't ramble on and on with excuses. Pascal was right to the point and aimed at resolving matters graciously. He efficiently got us into our rooms so we could kick off our vacation spared us of unnecessary drama--we thank him sincerely for that. The hiccups followed by days of, lack of a better word, endless pampering from the pool, to the restaurants, to the beach! Melia staff ran, whether it be the hectic restaurants/poolside food and beverage/room services like clockwork. Each department staff emits a deep sense of pride with his/her position and that translates to their positive attitude at work. We were greeted with smiles at all time. Esteban from Marco. Pool concierge Alexandro-seguridad Elena&Carlos Elio- Nathalie- Yosimar water safety Elias Isai Wilmer Luis Elina Melia property and staff make other international resorts shamefully, somewhat stodgy to vacation in.
Excellent! Great Hotel and Staff. Great Location, near major attractions. Very Easy Transportation when needed. Beautiful Resort! Pascual at Front Desk you are the Man!. Luis at Bana very nice and helpful! Omar at the Marketplace very professional, Beatriz at Palapa and the staff at the Gabi Bar very nice and helpful! I mentioned that we are on vacation for our Anniversary, they welcomed us in the room with sweet treat and delicacies and a bottle of champagne.The Bar staff at the pool cool people! Newly decorated, nice rooms. Towels and Sheets always fresh, pampered room service at all times! in room stock bar always refilled! Thank you for the experience and entertainment for my kids and at night, definitely will come back!
The hotel has recently been completely renovated, everything is so beautiful and tastefully done. Congratulations to the Interior Design Firm on this project! We all enjoyed ourselves very much. We stayed for 7 nights and had delicious food and fantastic service for every meal. Each evening there was a different music group performing. They were all great, and it was so enjoyable to listen while we were having cocktails and dinner. As I said, the resort is beautiful. However, what really made our stay amazing was the wonderful staff. As soon as we arrived we were greeted by a courteous and upbeat Bellboy named Antero, he got our luggage organized and delivered to our rooms quickly and continued being very helpful throughout our stay. Everyone went above and beyond our expectations, by taking the very best care of us. From the guys down on the beach at the Coco Bar, who would take chaises and umbrellas to the waters edge for us. Then mix and bring tasty drinks and food with such prompt service, we didn't ever feel like we waited for anything.To our favorite servers in the restaurants, Omar, Diego, Monica, Fernando, David and of course, Marcos by the pool, who continually surprised and delighted us with their thoughtfulness. To the housekeeping staff who kept everything spotless. Last but not least a very efficient front desk, getting us checked in and out quickly and always there to answer questions. I have to give a special mention to Pascual Mojica, the Front Desk Manager. He took time out of his busy schedule to give us a personal thank you as we were checking out. This put a wonderful personal touch the end of our stay. To say we would return to the Paradisus Los Cabos, is an understatement.
The hotel is stunning! We loved the beautifully decorated public areas and restaurants. Our room had a stunning view, and the bed was so clean and comfortable. The staff was very attentive and friendly, but not pushy. It was a bit disappointing that we couldn't really swim in the ocean because the riptides were so powerful while we were there, but we thoroughly enjoyed the sand at the beach, and the pool. We were sad to leave.
From beginning to end this was a trip that made all of us happy. New modern clean and finished grounds, delicious fresh food, premium drinks,great spa! Ambiance was perfect, beach clean and service though out was impeccable. The butlers Edgar and Omar were always available. You get a phone and they would call and check on us. Raffeil was always smiling and happy to bring us drinks, dinner, etc. Fernando and the activities team were fantastic, tequila tasting and Aqua Zumba are a must! Shout out to David who was too funny. Carlos and Esteban on the beach will carry chaises to the waters edge and keep you happy with drinks! Pilar made sure the room was spotless and Auroa gave a wonderful Swedish massage. We ate at all the restaurants but Gastro and were so happy with the fresh food and premium drinks. We had a wonderful vacation, thank you to the staff !
We always enjoyed the breakfast staff. Each day we hoped to be serviced by a young lady named Monica. She was friendly and very attentive. She sat a very high bar for our expectations at Paradisus Los Cabos.
See info in survey. Check out and Check in process could be much better. More transparent on information given. Had unexpected laundry expenses. Everything else was awesome, and we felt it was a relaxing vacation.
Outstanding hotel with very good taste. Food is high quality and the service is incredible, particularly Carlos at the beach and Celso at Mole restaurant. This is a hotel and a place we will definitely return.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Paradisus Los Cabos - All Inclusive places you within a leisurely stroll of Cuadra San Francisco and Desert Park Natural Reserve. This 350-room, 4.5-star resort has 4 outdoor pools along with a private beach and a full-service spa. Cabo Real Golf Course is also 1.3 mi (2.1 km) from this San Jose del Cabo resort.
This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 7 coffee shops/cafés.
All of Paradisus Los Cabos - All Inclusive's 350 air-conditioned rooms provide free minibar items, balconies, and espresso makers. 50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
Paradisus Los Cabos - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 306 reviews