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Recent guest reviews

Fascination resort at a prime location. I got the reserve deluxe suite. Love the food and beverage options. I do wish that they would pay more attention to shower booth cleanliness as it had mildews in corners. Besides that, pretty much everything was great!

Restaurants were clean, tokimeku restaurant was impeccable (especially server Ulysses), all the workers throughout the resort were very nice, pool was very clean (they always had someone cleaning it), the resort provided plenty of pool inflatables, plenty of towels, plenty of laying seats (with cushions), food was delicious (would've been nice if there were more options), no lifeguard on wednesday july 6th (which is when we needed on most importantly), beach bar is closed way too early, it would've been nice if they were open after 4pm, gabi restaurant by pool closes at 6pm, would've been nice if they were open longer than that, roomservice for food took much longer than expected (took 1 hour for coffee at 8am), cleaning crew did great job keeping the place clean, all employees were very nice and were wearing masks at all times, we didn't mind if they would take it off but they always had masks on, nespresso cafe was lovely with long hours which was great, gift shop had a lot of items we needed which was great. kidsdom was great but it was mostly for children younger in age (3-9), they had plenty of games on playstation for older kids, they were very attentive with the children, workers at kidsdom were very kind (especially Esmeralda), when we needed food from a restaurant the employees would kind enough to arrange providing it even though we were not dining.

The property is beautiful. The pool and other amenities are really nice. Everything was close to the room. Convenience is key on these types of all inclusive vacations. The food options were good as per any all inclusive resort, the food will plateau off as average to very good, but it never reached the excellent level. The drinks were flowing and good, but they aren’t flashy drinks you’d get at a nice bar. Meal portions were decent. We enjoyed the stay very much, but the restaurants never reached a super high-level of quality as I was hoping to see. I guess this is to be expected from an all-inclusive resort though.

Paradisus is a lovely resort. The grounds are well kept. Service is a bit inconsistent but never bad. Covid testing was very unorganized! It really put a damper on our last day.

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All of the staff is super friendly. The food is great and the drink choices are also great. We had an ocean front swim up room so we had access to the Palapa restaurant for breakfast every morning and loved it! Miguel and Uriel went above and beyond at each meal and have excellent customer service. Estela at the beach bar was AWESOME!!! I would lay in the sun to tan and she would bring me drinks and always made sure I was doing good. Every single employee greets you when they see you. I would give it 10 stars if possible.

I didn’t like that the pool look dated and it was quite small. They didn’t have an adult pool. The service at the pool was lacking and it just didn’t feel quite right for us.

Great location and very beautiful. The only thing I didn’t like is that the waves in the ocean are too strong. We were not able to swim in the ocean.

Beautiful view from our ocean front room! Our butler Julio was very helpful and accommodating. The property is very well maintained, but smaller than other Paradisus resorts (Playa del Carmen, Punta Cana) we have stayed. Also, they are more strict about requiring restaurant reservations, so be mindful of that. Will definitely return! A great place to relax.

At arrival we were very disappointed. I booked this resort because the reviews were very good and what we saw and experienced made us question the review process.... We expected a very family friendly resort with many activities for our kids and my family to enjoy for our 8 day vacation, after all it was said to be a 4.5+ star place and was on the higher spectrum of price and luxury. During check in we were told all the restaurants were full with reservations and our only option was the buffet which was small and only had a few selections which did not cater at all to children or people with seafood allergies. The night life was not existent as well with no activities past pool time except small bands at 9:30 which no one seemed to attend so we didn’t either. By the end of our first night and being there only 8 hours, we were dreading the remainer of our stay. We spent $500 on family concierge but by the end of day 2, nothing was done for our kids and it was later refunded. The family activities is ONLY a Kid Zone in the back of the resort that you can check your kids into like a day care but it was filthy. I didn’t bring my kids to be in daycare, I wanted them to have fun at the pool with activities. However, We decided to give it the best we could and we enjoyed the sun & relaxation. The privacy of the resort and the swimmable beach was nice. As long as you tip well, you get drinks and service. We took Uber’s into town for dinners 4 of 7 days. We enjoyed our trip overall

It was perfect! We had an amazing time. We reserved different restaurants every night. The customer service was incredible!

The property is gorgeous-- incredible views, sophisticated interior design, and impeccably clean.The staff is unfailingly friendly-- though, speed of service from some of the restaurants and bar staff will be impacted by whether or not you're tipping. The food is above average for all-inclusives. Dishes in most restaurants are well conceived and composed, though quality was inconsistent. It's best to set up restaurant reservations for your stay as soon as you get there; I saw a handful of people get turned away from a mostly empty restaurant because they hadn't booked in advance. The availability of 24-hour room service is a nice luxury and we took advantage of it at least once daily. The Family Concierge, David, took great care of us, surprising our kid with balloon animals and special snacks in the room. Our room, the Oceanfront Master Suite, was larger than any home I lived in until I was in my mid-30s-- the closet itself was bigger than some bedrooms in my house. The resort didn't offer a ton in terms of entertainment, which was fine for us, but should be noted if you expect to have a full itinerary of on-resort activities. Everyone on staff was bilingual English/Spanish, so I never had to rely too much on my weak Spanish. Good to know: though Uber isn't technically legal (there's a vote in March), we used it a few times to get to/from San Jose del Cabo and it was basically no different than the experience I have with it in the US. It's a fraction of the cost of taxis.

Modern, spacious, and had the culture of Mexico. Staff was friendly. Beautiful views all led to the ocean.

Wow did we as a family of four (6 month old and 2 year old) enjoy our stay at Paradisus by Melia, from check in to check out it was a place to relax and just rest. (not that you can with two little girls but we did:) We want to come back again as a family with kids because they are kid friendly, you can actually swim at the beach - kids or adults and the amenities and food are just incredible. We visited last week of January so the weather wasn't extremely hot but perfect to tan and soak in the 78-80 degree sun. Food was great, loved it and was surprised by the quality and taste, stakes, salmon, breakfast and dinner, 7 restaurants gives you plenty of choices. I can go on an on but point is, we are coming back and thank you staff for taking care of us so well.

Carretera Transpeninsular Km 19.5 San Jose del Cabo BCS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Desert Park Natural Reserve is a short stroll from Paradisus Los Cabos - All Inclusive, and other popular attractions like Cabo Real Golf Course are within a couple of miles (3 km). This 350-room, 4.5-star property has 4 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast served from 7:00 AM to 10:00 AM. This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 7 coffee shops/cafes.


Rooms

50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free minibar items, balconies, and espresso makers are other standard amenities.


Property features

Paradisus Los Cabos - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.

Room options

The Reserve Deluxe Master Suite Ocean Front View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite, Ocean View

2 Double Beds | 1 King Bed and 1 Double Sofa Bed | Sleeps 4

The Reserve Deluxe Master Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 3

The Reseve Deluxe Ocean View Suite

2 Double Beds | 1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Paradisus Los Cabos - All Inclusive

Everyone (30) Couples (3) Family (9)
5
Family Family with small children

Fascination resort at a prime location. I got the reserve deluxe suite. Love the food and beverage options. I do wish that they would pay more attention to shower booth cleanliness as it had mildews in corners. Besides that, pretty much everything was great!

By on Jul 12, 2022

Review comment responded on Jul 14, 2022

Dear Sooyoung, We thank you and we appreciate for letting us know the opportunity areas that you detected during your stay. All information provided by guests is very important to offer the best experience possible. We appreciate the feedback. We look forward to host you again in the near future. We will do everything possible you have great and memorable holidays next time. Warmest regards, Guest service center management

5
Family

Restaurants were clean, tokimeku restaurant was impeccable (especially server Ulysses), all the workers throughout the resort were very nice, pool was very clean (they always had someone cleaning it), the resort provided plenty of pool inflatables, plenty of towels, plenty of laying seats (with cushions), food was delicious (would've been nice if there were more options), no lifeguard on wednesday july 6th (which is when we needed on most importantly), beach bar is closed way too early, it would've been nice if they were open after 4pm, gabi restaurant by pool closes at 6pm, would've been nice if they were open longer than that, roomservice for food took much longer than expected (took 1 hour for coffee at 8am), cleaning crew did great job keeping the place clean, all employees were very nice and were wearing masks at all times, we didn't mind if they would take it off but they always had masks on, nespresso cafe was lovely with long hours which was great, gift shop had a lot of items we needed which was great. kidsdom was great but it was mostly for children younger in age (3-9), they had plenty of games on playstation for older kids, they were very attentive with the children, workers at kidsdom were very kind (especially Esmeralda), when we needed food from a restaurant the employees would kind enough to arrange providing it even though we were not dining.

By on Jul 11, 2022

Review comment responded on Jul 14, 2022

Dear Alen, Thank you very much for your kind words about your experience and for recognizing our staff, as they are valuable members of our team. We going to share your kind words with them and the rest of the team. We hope to have the honor to welcome you back soon, as our goal is to make every moment you have here at Paradisus Los Cabos, the most wonderful experience you expect and deserve. Best regards, Guest service center management

4
Family with small children

The property is beautiful. The pool and other amenities are really nice. Everything was close to the room. Convenience is key on these types of all inclusive vacations. The food options were good as per any all inclusive resort, the food will plateau off as average to very good, but it never reached the excellent level. The drinks were flowing and good, but they aren’t flashy drinks you’d get at a nice bar. Meal portions were decent. We enjoyed the stay very much, but the restaurants never reached a super high-level of quality as I was hoping to see. I guess this is to be expected from an all-inclusive resort though.

By on Jul 5, 2022

Review comment responded on Jul 5, 2022

Dear Peter Simon, We greatly appreciate the good rating you have given us and at the same time, we thank you for letting us know what were the reasons that did not allow us to achieve the highest rating in all the areas. We assure you that for us, it is very important to read and know the comments that our guests have about us, as these help us to improve every day, so all these details will be share with our team. On behalf of Paradisus, We hope we can have the opportunity to change your perception and to not only meet but exceed your expectations during your next trip to our destination. Best regards, Guest service center management

4
Friends

Paradisus is a lovely resort. The grounds are well kept. Service is a bit inconsistent but never bad. Covid testing was very unorganized! It really put a damper on our last day.

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Dear Jackie Thank you so much for leaving this review about your recent stay with us in Paradisus Los Cabos. We appreciate that you have shared your comments about your experience, which are very important for us; therefore, we will be following up with the department involved in order to improve. We will be happy to welcome you back, we will be waiting for you with arms wide open looking to assist and pamper you!! Best regards, Guest service center management

4
Friends

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By on Jul 23, 2021

Review comment responded on Jul 24, 2021

Dear guest, Thanks for your opinion. Our team thanks you and invites you to visit us again so that you can live once again the experiences that only Paradisus can offer. Best regards Guest service center management

1
Everyone

By on Jun 2, 2021

Review comment responded on Jun 12, 2021

Dear guest Thank you for sharing your most recent experience with us at our hotel. We regret not having reached the highest rating in our services. We would have liked that you share with us what were the reasons and so help us to improve to continue offering the great wonders that only Paradisus has. Best regards Guest service center management

5
Family Friends

By on May 25, 2021

Review comment responded on May 25, 2021

Dear guest Thank you very much for trusting in Paradisus Los Cabos to enjoy your holidays and thank you for writing to us about it in your review. I hope that we will have the pleasure of welcoming again. Best regards,

5
Partner Couples

All of the staff is super friendly. The food is great and the drink choices are also great. We had an ocean front swim up room so we had access to the Palapa restaurant for breakfast every morning and loved it! Miguel and Uriel went above and beyond at each meal and have excellent customer service. Estela at the beach bar was AWESOME!!! I would lay in the sun to tan and she would bring me drinks and always made sure I was doing good. Every single employee greets you when they see you. I would give it 10 stars if possible.

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Dear guest On behalf of all who make this great team I want to thank you for sharing your comments, It's an honor for us be part of the greatest memories that you have from this paradise. Our team thanks you and invites you to visit us again so that you can live once again the experiences that only Paradisus Los Cabos can offer. Cordially Guest service center management

4
Everyone

By on Oct 15, 2020

Review comment responded on Oct 20, 2020

Dear guest, Thank you for sharing your experience with us. We are glad to know you had a great stay at Paradisus Los Cabos and we truly hope to host you again soon. Best regards.

5
Everyone

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Thank you for sharing your experience! We look forward to welcome you back. Best regards

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