I didn’t like that the pool look dated and it was quite small. They didn’t have an adult pool. The service at the pool was lacking and it just didn’t feel quite right for us.
Great location and very beautiful. The only thing I didn’t like is that the waves in the ocean are too strong. We were not able to swim in the ocean.
Beautiful view from our ocean front room! Our butler Julio was very helpful and accommodating. The property is very well maintained, but smaller than other Paradisus resorts (Playa del Carmen, Punta Cana) we have stayed. Also, they are more strict about requiring restaurant reservations, so be mindful of that. Will definitely return! A great place to relax.
At arrival we were very disappointed. I booked this resort because the reviews were very good and what we saw and experienced made us question the review process.... We expected a very family friendly resort with many activities for our kids and my family to enjoy for our 8 day vacation, after all it was said to be a 4.5+ star place and was on the higher spectrum of price and luxury. During check in we were told all the restaurants were full with reservations and our only option was the buffet which was small and only had a few selections which did not cater at all to children or people with seafood allergies. The night life was not existent as well with no activities past pool time except small bands at 9:30 which no one seemed to attend so we didn’t either. By the end of our first night and being there only 8 hours, we were dreading the remainer of our stay. We spent $500 on family concierge but by the end of day 2, nothing was done for our kids and it was later refunded. The family activities is ONLY a Kid Zone in the back of the resort that you can check your kids into like a day care but it was filthy. I didn’t bring my kids to be in daycare, I wanted them to have fun at the pool with activities. However, We decided to give it the best we could and we enjoyed the sun & relaxation. The privacy of the resort and the swimmable beach was nice. As long as you tip well, you get drinks and service. We took Uber’s into town for dinners 4 of 7 days. We enjoyed our trip overall
It was perfect! We had an amazing time. We reserved different restaurants every night. The customer service was incredible!
The property is gorgeous-- incredible views, sophisticated interior design, and impeccably clean.The staff is unfailingly friendly-- though, speed of service from some of the restaurants and bar staff will be impacted by whether or not you're tipping. The food is above average for all-inclusives. Dishes in most restaurants are well conceived and composed, though quality was inconsistent. It's best to set up restaurant reservations for your stay as soon as you get there; I saw a handful of people get turned away from a mostly empty restaurant because they hadn't booked in advance. The availability of 24-hour room service is a nice luxury and we took advantage of it at least once daily. The Family Concierge, David, took great care of us, surprising our kid with balloon animals and special snacks in the room. Our room, the Oceanfront Master Suite, was larger than any home I lived in until I was in my mid-30s-- the closet itself was bigger than some bedrooms in my house. The resort didn't offer a ton in terms of entertainment, which was fine for us, but should be noted if you expect to have a full itinerary of on-resort activities. Everyone on staff was bilingual English/Spanish, so I never had to rely too much on my weak Spanish. Good to know: though Uber isn't technically legal (there's a vote in March), we used it a few times to get to/from San Jose del Cabo and it was basically no different than the experience I have with it in the US. It's a fraction of the cost of taxis.
Modern, spacious, and had the culture of Mexico. Staff was friendly. Beautiful views all led to the ocean.
Wow did we as a family of four (6 month old and 2 year old) enjoy our stay at Paradisus by Melia, from check in to check out it was a place to relax and just rest. (not that you can with two little girls but we did:) We want to come back again as a family with kids because they are kid friendly, you can actually swim at the beach - kids or adults and the amenities and food are just incredible. We visited last week of January so the weather wasn't extremely hot but perfect to tan and soak in the 78-80 degree sun. Food was great, loved it and was surprised by the quality and taste, stakes, salmon, breakfast and dinner, 7 restaurants gives you plenty of choices. I can go on an on but point is, we are coming back and thank you staff for taking care of us so well.
Stayed 6 nights did the royal service. Upon arrival they knew we had gotten the royal service and took us to a lounge and offered us a drink while we waited for our butler, we did not have to check in at the front. Our butler Ramon explained everything to us, showed us the royal service lounge and took care of the check in process. He told us about the amenities and restaurants and asked if we had any food allergies. The Room- I requested an ocean view with balcony which we got but the balcony did not have a glass rail like some of the pictures so the view was partly obstructed, if you want a nicer view make sure to request a glass balcony which are available on higher floors. The room does not have screen doors for the balcony which was a huge bummer since I like to hear the ocean and keep the critters out. It also meant that at night we had to sleep with the fan on or AC to get airflow otherwise the room felt stuffy. Overall decor and cleanliness of the room and bathroom were great. Robes and slippers were provided as well as a safe, mini bar, and pod coffee maker. Restaurants- make reservations. They will ask you if you have any food allergies and pass the info to your waiter. Our favs were the breakfast buffet, buffet or Gabi for lunch and The market for dinner, the food is above average. Service- adults only pool service was not good, we got better service by the beach. Butlers were amazing! Staff is top notch. Beach- beach is swimmable but sand is coarse
Excellent !! My top pick for Baja !! After traveling to many places of the world, this ranks with some of the highest.
Best hotel experience, stay in the royal suite and ask for Alexis the Butler
Much improvement over last visit condition and food. There was no activities in the pool or pool side. It’s all just lay around. No fun and probably not come by again. Going somewhere fun next visit to Cabo.
This resort was very nice and great for families with younger children. The pool was big and you could always find a chair. The food was ok and the buffet was hit or miss. Gabi’s always good. We would return to this hotel if we were looking for a quiet relaxing vacation.
We came the day after a large tropical storm so the hotel itself was a bit disheveled, however within hours the staff had cleaned and put it back together so nicely you couldn't even tell there had been a major event the day before. The rooms are medium sized but very clean and nice. Staff was exceptional, they took special care in every little detail. The food was better than most all inclusive resorts I have been to. We were hoping for a bit more liveliness in the evening times, but were told it was a bit more laid back due to the recent storm. the resort is about 10 minutes from downtown San Jose which is an up and coming art and foodie scene. Overall, we had a wonderful time and would recommend this location.
Rooms were very well cleaned up everyday. Good variety of food. Friendly staff.
Everything was great. The food, the pool, the bar, the entertainment. The Gabby restaurant we felt a little rushed and then ignored. But all other restaurants were great. The service everywhere (besides Gabby resturant) was amazing.
Desert Park Natural Reserve is a short stroll from Paradisus Los Cabos - All Inclusive, and other popular attractions like Cabo Real Golf Course are within a couple of miles (3 km). This 350-room, 4.5-star property has 4 outdoor pools along with a private beach and a full-service spa.
This property is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 7 coffee shops/cafés.
All 350 rooms feature free minibar items, balconies, and espresso makers. 50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
Paradisus Los Cabos - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.
I didn’t like that the pool look dated and it was quite small. They didn’t have an adult pool. The service at the pool was lacking and it just didn’t feel quite right for us.
Hello! I would like to thank yo for your valuable feedback and I deeply apology for the inconveniences you went through. Best regards.
Great location and very beautiful. The only thing I didn’t like is that the waves in the ocean are too strong. We were not able to swim in the ocean.
Thank you very much for your feedback!
Beautiful view from our ocean front room! Our butler Julio was very helpful and accommodating. The property is very well maintained, but smaller than other Paradisus resorts (Playa del Carmen, Punta Cana) we have stayed. Also, they are more strict about requiring restaurant reservations, so be mindful of that. Will definitely return! A great place to relax.
Thank you very much for such a nice review and on behalf of Julio we would like to welcome you back in a soon future. Best Regards
Thank you for your rating! We look forward to welcome you back! Best regards.
At arrival we were very disappointed. I booked this resort because the reviews were very good and what we saw and experienced made us question the review process.... We expected a very family friendly resort with many activities for our kids and my family to enjoy for our 8 day vacation, after all it was said to be a 4.5+ star place and was on the higher spectrum of price and luxury. During check in we were told all the restaurants were full with reservations and our only option was the buffet which was small and only had a few selections which did not cater at all to children or people with seafood allergies. The night life was not existent as well with no activities past pool time except small bands at 9:30 which no one seemed to attend so we didn’t either. By the end of our first night and being there only 8 hours, we were dreading the remainer of our stay. We spent $500 on family concierge but by the end of day 2, nothing was done for our kids and it was later refunded. The family activities is ONLY a Kid Zone in the back of the resort that you can check your kids into like a day care but it was filthy. I didn’t bring my kids to be in daycare, I wanted them to have fun at the pool with activities. However, We decided to give it the best we could and we enjoyed the sun & relaxation. The privacy of the resort and the swimmable beach was nice. As long as you tip well, you get drinks and service. We took Uber’s into town for dinners 4 of 7 days. We enjoyed our trip overall
Thank you for taking the time to tell us about your stay at Paradisus Los Cabos. We regret that your experience has not met your expectations about some services; please allow us to express my sincere apologies. Know that we are taking note of your comments and suggestions, as they are a key factor in our continuous improvement. Once again, we would like to express how grateful we are to receive your valuable opinion and we hope to receive it in the near future. Warm regards from Los Cabos.
It was perfect! We had an amazing time. We reserved different restaurants every night. The customer service was incredible!
Thanks for the time you spend to share a comment on Expedia. We hope to see you back in the near future.
The property is gorgeous-- incredible views, sophisticated interior design, and impeccably clean.The staff is unfailingly friendly-- though, speed of service from some of the restaurants and bar staff will be impacted by whether or not you're tipping. The food is above average for all-inclusives. Dishes in most restaurants are well conceived and composed, though quality was inconsistent. It's best to set up restaurant reservations for your stay as soon as you get there; I saw a handful of people get turned away from a mostly empty restaurant because they hadn't booked in advance. The availability of 24-hour room service is a nice luxury and we took advantage of it at least once daily. The Family Concierge, David, took great care of us, surprising our kid with balloon animals and special snacks in the room. Our room, the Oceanfront Master Suite, was larger than any home I lived in until I was in my mid-30s-- the closet itself was bigger than some bedrooms in my house. The resort didn't offer a ton in terms of entertainment, which was fine for us, but should be noted if you expect to have a full itinerary of on-resort activities. Everyone on staff was bilingual English/Spanish, so I never had to rely too much on my weak Spanish. Good to know: though Uber isn't technically legal (there's a vote in March), we used it a few times to get to/from San Jose del Cabo and it was basically no different than the experience I have with it in the US. It's a fraction of the cost of taxis.
Dear Guest, Thanks for your comments! We hope to see you in the near future. Best Regards
Modern, spacious, and had the culture of Mexico. Staff was friendly. Beautiful views all led to the ocean.
Good morning, Thak you for contact us, it is a pleasure knowing it, we want to share you the best of our culture, landscapes and our service us. Best regards: Mónica González
Wow did we as a family of four (6 month old and 2 year old) enjoy our stay at Paradisus by Melia, from check in to check out it was a place to relax and just rest. (not that you can with two little girls but we did:) We want to come back again as a family with kids because they are kid friendly, you can actually swim at the beach - kids or adults and the amenities and food are just incredible. We visited last week of January so the weather wasn't extremely hot but perfect to tan and soak in the 78-80 degree sun. Food was great, loved it and was surprised by the quality and taste, stakes, salmon, breakfast and dinner, 7 restaurants gives you plenty of choices. I can go on an on but point is, we are coming back and thank you staff for taking care of us so well.
Dear Valued Guest, Thanks for your comments, we hope to see you soon! Best Regards
Thank you for sharing your experience! We look forward to welcome you back. Best regards