Grand Velas Los Cabos - All Inclusive5.0 out of 5.0
Recent guest reviews
Room was spacious and overlooked the ocean. This was our 20th Wedding Anniversary and the concierge made it extra special with a cake and chocolate covered strawberries waiting for us in our room. Highly recommend.
What an amazing experience. Friendly staff, incredible food, beautiful vistas and gorgeous facilities. Thank you for making our stay a memory of a lifetime. We have shared all of these memories with friends and family and hope we get the chance for a return visit.
Everything about Grand Velas is outstanding. The property is beautiful. The service is implacable. The employees are friendly and extremely helpful. The hotel rooms are modern, very spacious, a suite with all sorts of great amenities including sofas, outstanding balcony with ocean front views. The bathroom is beautiful. The pool area is fantastic also with a great view of the ocean. The restaurants are outstanding and so is the bar. Overall, Grand Velas is an outstanding experience. We loved it here.
This hotel has the absolute highest levels on all important areas and allows you to only worry about what else of the food and drinks you didn't try yet and might want to try before you have to leave home again. The rooms are fabulous, they are large and extremely comfortable, also the chaise longue and the 'bed' on the terrace are there to allow you to relax. The food is excellent, world class especially the variety, the taste and freshness.. wow. The drinks are great, especially also when served with the great smiles (like it always happened, no matter where you are..). The smiles and 'good morning' from all staff are very natural, the service level is the highest. My recommendation for the hotel: keep this highest level of comfort, relaxing and excellent service!
This review is a bit late, however, i am very happy to write a 5 star review for this wonderful hotel. My husband and I stayed here for two nights after our Cabo wedding last June. We were given the absolute best service by every single staff member we came in contact with. From the woman sweeping the leaves, to upper management. They truly value customer service. Prior to our stay, we knew of a tropical storm on the horizon. We called customer service and made sure to ask that it would not affect our trip. We were told before our stay that the entire hotel would be open. SO, we decided to not reschedule and stay at the hotel for our two nights. We woke up on the day of the storm and nearly the entire hotel was closed off for safety reasons. With out fail we were given a complimentary extra night to ensure we got the most out of our stay. We met with Mr. Velas himself and explained our frustration and he was happy to make us happy. They were beyond accommodating and we will definitely return based on his response to our complaint. The pool is beyond gorgeous and the food at every restaurant was delicious. Thank you Mr. Velas!!!
Wonderful, relaxing trip. The hotel was beautiful. The service outstanding. All of the staff were amazing especially Hugo Ardines & Omar Hernandez poolside who never let a drink go dry! We’ll be back!
From the time we arrived until the time we left the service was 2nd to none. Our room was breathtaking from overall size to view. With all inclusive food and beverage I was shocked at the 5 star quality of the dining.
We have traveled pretty extensively and have never been treated this luxuriously. Everyone on staff at the resort adheres to the same standards of excellence when it comes to customer service. From the reception team to housekeeping to restaurant service to poolside concierge servers-the service was consistently professional and accommodating. Our room was on the 10th floor with a beautiful view of the pools and the sea. The Governor's Suite was massive and meticulously clean. We had everything at our disposal that we could ask for. We dined at almost all of the on-site restaurants and had a delicious meal with excellent service each night. The breakfast buffet at Azul was plentiful with an egg station, a quesadilla station, fresh cheeses and pastries, something for everyone. The green juice was our favorite drink in the mornings. The beach was clean and walkable, we saw Pelicans and whales from our breakfast table!
We had our wedding ( Ghovanlou & Leone Wedding) at Grand Velas Los Cabos on Sunday, 5/05/2019. It was truly amazing. We have to thank everyone at the resort fuor all the fun! There are some specific employees who were amazing: Marcela as our wedding coordinator, Karla/Rocio/Brenda for concierge, Jesus/Tomas at the pool, Jose/Jehu/Omar at Azul, Chefs at Lucca/Velas 10/ Azul, Narciso at Valet, Alberto at coffee shop, and Cristina at front desk. There are so many other employees to note, but unfortunately I don’t know their names. Thank you so much for all the hospitality and making our special day amazing. We will never forget it. We look forward to visiting on our anniversary ! We spent 9 days at the resort and didn’t want to return home. Everything is exceptional, from the suites, to the pool, to the gym, to the restaurants, and their customer service. It will be difficult to travel after staying at Grand Velas Los Cabos.
This is by far the best resort we have ever encountered. The service here is beyond fantastic. Our concierge, Brenda was awesome and catered to our every need. The food is exceptional and we particularly liked the Italian restaurant. This is our go to resort from now on! The pool and pool service was very good as well. I would highly recommend you experience this resort!
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Grand Velas Los Cabos - All Inclusive places you next to Baja California Peninsula and within 2 miles (3 km) of Desert Park Natural Reserve. This 304-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 7 restaurants.
There are ample dining options with 7 onsite restaurants, including Azul, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.
Guests can expect to find free WiFi and 65-inch a flat-screen TV with cable channels and a DVD player. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a minibar.
Guests of Grand Velas Los Cabos - All Inclusive have access to a full-service spa, 3 outdoor pools, and karaoke. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 150 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 547 reviews