The grounds and service were impeccable.
This is the third time I have stayed at this hotel. The service is excellent, the rooms are immaculate with gorgeous ocean views and patios. The architecture is also gorgeous. The downfalls are the rooftop club which has loud music playing until 10 or 11pm each night - and if you end up in a room on that end of the hotel, the bass can be heard loudly in your room. Also I was shocked to find out that smoking is allowed on all balconies - the guests under us smoked and it ruined our time spent on the patio and we couldn’t even leave the doors open. To the hotels credit they offered us to move rooms, but that is very inconvenient once you have unpacked. Please no smoking on balconies! That’s very surprising to me in this day and age. Otherwise a great hotel.
Five Star experience, hands down the best hotel I've ever stayed at.
Very elegant and overall beautiful property to stay at. Everyone who works there
The property was breath taking and the staff were extremely helpful throughout the entire resort
We loved this property and will definitely be back!
One of the best hotels I have stay at, period. Wonderful staff, beautiful architecture, perfect location. I definitely recommend to anyone!
Very clean, excellent service, good food & drinks. Not too crowded. Only recommendation would be to have a coffee machine in the rooms.
This is our second stay at The Cape, and we will certainly be back again. We love the resort and everything it has to offer. The staff are simply the best and cater to your needs. The views are unreal, and the food is incredible!
No complaints. Excellent service! Staff was very helpful and attentive.
Beaufitul property with amazing views. The food was excellent and the staff was very attentive and friendly. One of my top destinations ever!
My boyfriend and I chose this hotel because we wanted a stress-free, relaxing vacation that could take us as far away from NYC as possible, especially mentally. The Cape really came through. Incredible. Because we went during the off-season, it was quieter than what I heard from other reviewers, especially Sunday-Wednesday (we went from Friday-Friday). There were multiple weddings both weekends so there were significantly more people (including kids, which was...surprising) on the weekends. We definitely enjoyed Sunday-Wednesday the most. The staff was incredibly thoughtful, nice, and helpful. Lenny, Jose, Hugo, and Bul at the pool were all wonderful. We ate at Manta one night and the entire staff was fabulous (and the meal of course was exceptional). The view - wow. We really enjoyed spending time on our balcony, watching the sunrise and sunset or just enjoying the breeze and the scenery throughout the day. But the view was also amazing from pretty much everywhere else on the property. I guess the only thing that would make the experience 6-stars instead of 5 would be to be able to have a little kitchenette in our hotel room, so we weren't obligated to eat at the hotel restaurants if we wanted some hot food. And to make it 7-stars would be to have a dedicated week+weekend with no kids, and no party animals. The calm weekdays were a sublime experience for us.
This is the second time My wife and I have visited the Cape hotel. Both times it’s been an unbelievable experience. The property and rooms are amazing and have all the amenities, but still manages to feel small and intimate. We’re in our 30s and with no kids, and the type of people and vibe this hotel attracts is perfect for us. It’s extremely laid back, relaxing, and beautiful. No all inclusive types here, no gimmicks, no conga lines, it’s all class here. Not to mention that the food and drinks are outstanding. Service is on point all around. Can’t say enough about how great this hotel is.
Wonderful experience. Great room, great service, unsurpassable view!
Very nice hotel, and the people working there is amazing... the food is fantastic, the facility it’s incredible... I really recommend
Truly beautiful hotel - the photos don't do it justice. One of the nicest rooms we've ever stayed in. It's not particularly close to town, but it's the sort of place you don't really want to leave. The team were super friendly and accommodating - we were made to feel very welcome. You can tell the team feel real pride to work at the Cape.
The Cape, a Thompson Hotel places you next to San Lucas Bay and within a mile (2 km) of other popular attractions like Medano Beach. This 161-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.
Enjoy dining at The Ledge Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11:30 AM.
All 161 soundproofed rooms feature balconies, iPod docks, and minibars. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Ceiling fans, laptop-compatible safes, and phones are other standard amenities.
Guests staying at The Cape, a Thompson Hotel enjoy access to 2 outdoor pools, a fitness center, and a sauna. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, express check-in, and free newspapers.
The grounds and service were impeccable.
This is the third time I have stayed at this hotel. The service is excellent, the rooms are immaculate with gorgeous ocean views and patios. The architecture is also gorgeous. The downfalls are the rooftop club which has loud music playing until 10 or 11pm each night - and if you end up in a room on that end of the hotel, the bass can be heard loudly in your room. Also I was shocked to find out that smoking is allowed on all balconies - the guests under us smoked and it ruined our time spent on the patio and we couldn’t even leave the doors open. To the hotels credit they offered us to move rooms, but that is very inconvenient once you have unpacked. Please no smoking on balconies! That’s very surprising to me in this day and age. Otherwise a great hotel.
Five Star experience, hands down the best hotel I've ever stayed at.
Very elegant and overall beautiful property to stay at. Everyone who works there
Dear guest, it was a pleasure to host you at The Cape, we hope to welcome back you soon!
Dear guest, thank you for this review, we hope to see you soon at The Cape. Have a safe trip back home.
Dear guest, thank you for this review if you have any comments about your stay at The Cape this will be important for us. Hoping to see you soon!
The property was breath taking and the staff were extremely helpful throughout the entire resort
Dear guest, thank you for this review. We hope to see you soon!
We loved this property and will definitely be back!
Dear Guest, thank you for your comments, we are already waiting your comeback! Hope you had an excellent trip back home!
One of the best hotels I have stay at, period. Wonderful staff, beautiful architecture, perfect location. I definitely recommend to anyone!
Dear Guest, this comments are really important for us, thank you for your review and recommendation. We hope to welcome back you soon!
Hi, Thank you so much for taking the time to write this message Jake, we're looking forward to have you wit us again soon. Best Regards,