Top notch facility and top notch service. We had an amazing stay here and it may be my favorite hotel
Food and service especially were wonderful
Love The Cape and will return for a third visit!
The grounds and service were impeccable.
This is the third time I have stayed at this hotel. The service is excellent, the rooms are immaculate with gorgeous ocean views and patios. The architecture is also gorgeous. The downfalls are the rooftop club which has loud music playing until 10 or 11pm each night - and if you end up in a room on that end of the hotel, the bass can be heard loudly in your room. Also I was shocked to find out that smoking is allowed on all balconies - the guests under us smoked and it ruined our time spent on the patio and we couldn’t even leave the doors open. To the hotels credit they offered us to move rooms, but that is very inconvenient once you have unpacked. Please no smoking on balconies! That’s very surprising to me in this day and age. Otherwise a great hotel.
Five Star experience, hands down the best hotel I've ever stayed at.
Very elegant and overall beautiful property to stay at. Everyone who works there
The property was breath taking and the staff were extremely helpful throughout the entire resort
We loved this property and will definitely be back!
One of the best hotels I have stay at, period. Wonderful staff, beautiful architecture, perfect location. I definitely recommend to anyone!
Very clean, excellent service, good food & drinks. Not too crowded. Only recommendation would be to have a coffee machine in the rooms.
This is our second stay at The Cape, and we will certainly be back again. We love the resort and everything it has to offer. The staff are simply the best and cater to your needs. The views are unreal, and the food is incredible!
No complaints. Excellent service! Staff was very helpful and attentive.
Beaufitul property with amazing views. The food was excellent and the staff was very attentive and friendly. One of my top destinations ever!
My boyfriend and I chose this hotel because we wanted a stress-free, relaxing vacation that could take us as far away from NYC as possible, especially mentally. The Cape really came through. Incredible. Because we went during the off-season, it was quieter than what I heard from other reviewers, especially Sunday-Wednesday (we went from Friday-Friday). There were multiple weddings both weekends so there were significantly more people (including kids, which was...surprising) on the weekends. We definitely enjoyed Sunday-Wednesday the most. The staff was incredibly thoughtful, nice, and helpful. Lenny, Jose, Hugo, and Bul at the pool were all wonderful. We ate at Manta one night and the entire staff was fabulous (and the meal of course was exceptional). The view - wow. We really enjoyed spending time on our balcony, watching the sunrise and sunset or just enjoying the breeze and the scenery throughout the day. But the view was also amazing from pretty much everywhere else on the property. I guess the only thing that would make the experience 6-stars instead of 5 would be to be able to have a little kitchenette in our hotel room, so we weren't obligated to eat at the hotel restaurants if we wanted some hot food. And to make it 7-stars would be to have a dedicated week+weekend with no kids, and no party animals. The calm weekdays were a sublime experience for us.
This is the second time My wife and I have visited the Cape hotel. Both times it’s been an unbelievable experience. The property and rooms are amazing and have all the amenities, but still manages to feel small and intimate. We’re in our 30s and with no kids, and the type of people and vibe this hotel attracts is perfect for us. It’s extremely laid back, relaxing, and beautiful. No all inclusive types here, no gimmicks, no conga lines, it’s all class here. Not to mention that the food and drinks are outstanding. Service is on point all around. Can’t say enough about how great this hotel is.
The Cape, a Thompson Hotel places you next to Islands and Protected Areas of the Gulf of California and Monuments Beach. This 161-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.
Enjoy dining at The Ledge Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11:30 AM.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, iPod docks, and minibars are also standard.
Guests staying at The Cape, a Thompson Hotel enjoy access to 2 outdoor pools, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for MXN 2775 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, express check-in, and free newspapers.
Top notch facility and top notch service. We had an amazing stay here and it may be my favorite hotel
Food and service especially were wonderful
Love The Cape and will return for a third visit!
The grounds and service were impeccable.
This is the third time I have stayed at this hotel. The service is excellent, the rooms are immaculate with gorgeous ocean views and patios. The architecture is also gorgeous. The downfalls are the rooftop club which has loud music playing until 10 or 11pm each night - and if you end up in a room on that end of the hotel, the bass can be heard loudly in your room. Also I was shocked to find out that smoking is allowed on all balconies - the guests under us smoked and it ruined our time spent on the patio and we couldn’t even leave the doors open. To the hotels credit they offered us to move rooms, but that is very inconvenient once you have unpacked. Please no smoking on balconies! That’s very surprising to me in this day and age. Otherwise a great hotel.
Five Star experience, hands down the best hotel I've ever stayed at.
Hi, Thank you so much for taking the time to write this message Jake, we're looking forward to have you wit us again soon. Best Regards,
Very elegant and overall beautiful property to stay at. Everyone who works there
Dear guest, it was a pleasure to host you at The Cape, we hope to welcome back you soon!
Dear guest, thank you for this review, we hope to see you soon at The Cape. Have a safe trip back home.
Dear guest, thank you for this review if you have any comments about your stay at The Cape this will be important for us. Hoping to see you soon!
Hello Bryan, Thank you for this wonderful review. It is always a pleasure to hear of our guests incredible experiences. We are pleased to read that you had a magic stay at and that you have found a home away from home. Everyone on the The Cape team thanks you for your kind words and dedication to our property. It was such a pleasure to host you, and we hope we will continue to be your first thought when planning a getaway. Until then, stay safe and we look forward to have you home back soon.