Horrible experience
Staff and how helpful they were Location Infrastructure- pools restaurants amenities, building construction Rooms Views
Beautiful resort! I always stay at Hacienda del Mar when I come to Cabo. Just a few things I noted: most of the food was just average, the water stations did not work & the snack bar was not refilled daily. Would still stay there but a couple things I noticed this time around.
The grounds are beautiful. The rooms were great. Could have used some more staff around the pool area. Also the pools were a bit dirty. The bell staff and housekeeping were great. We particularly appreciated Bell-man Benjamin Avila. He was a true professional.
The property is nice. Service is terrible. Waited forever at the pool for waiter every time we wanted a drink or food. Spa staff forgot all about us while we waited for a massage. It’s a nice resort but service just isn’t there and would chose another resort next time.
Assigned room was noisy. Front desk manager was as unprofessional as I have ever come across. Never again. Would rather stay in a Motel 6.
Love the location, the proximity to the sand and the Spanish style decor of the resort
We liked the Hacienda Del Mar from our trip before COVID that we took the whole family this time. HDM is the perfect location between San Jose Del Cabo and Cabo San Lucas (we drove to both); the staff welcomes us like family and all the restaurants gave us variety without leaving the resort. Also close to Playa Santa Maria and Chileno for swimming/snorkeling. So many pools at the resort it’s tough to decide where to start each morning. Fiesta dinners with live mariachi music an added bonus!
Staff was almost “friendly” just to seem friendly. There were no jets for jacuzzi and pool bartenders were slow and almost seemed unmotivated. Couldn’t get bottle water on entire resort once store closed. Not the best hotel i’ve visited in Cabo.
This resort advertised as all inclusive. And myself and other guests were disappointed. The food/ drinks were pricey and not good. Everything cost. Shuttle buses into town and certain exchange. There should be something done about their False advertising.
Hotel is nice but stay away from timeshare sales reps inside and outside the lobby.
I didn't like the fact that right away they tried to sell me time shares. I paid my money to relax not to be put on a situation of a high pressure sale pitch.
Amazing service, very clean. We loved it. Nice gym, spa it was great, beautiful room's.
Great place!
Now is the time to go.Now everything is perfectly in order, well cleaned and disinfected.Now the service and maintenance are at yours total disposition.Now the security of you and your family is at top level checking also the temperature of your body.Now is theirs number one restaurant Pitaya reaching outstanding results!Book now before is too late...
Hacienda del Mar Los Cabos Resort, Villas & Golf places you next to Cabo del Sol Golf and Baja California Peninsula. This 272-room, 4.5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.
Enjoy a leisurely bite to eat at Pitahayas, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Furnished balconies or patios, coffee makers, and free local calls are also available.
Hacienda del Mar Los Cabos Resort, Villas & Golf features a private beach, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 40 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and 5 spa tubs.
Horrible experience
Staff and how helpful they were Location Infrastructure- pools restaurants amenities, building construction Rooms Views
Dear Antony.We appreciate you took the time to let us know your kind opinion about your recent stay at Hacienda Del Mar Los Cabos Resort.Look forward to welcome you back very soon.Kind regards
Beautiful resort! I always stay at Hacienda del Mar when I come to Cabo. Just a few things I noted: most of the food was just average, the water stations did not work & the snack bar was not refilled daily. Would still stay there but a couple things I noticed this time around.
Dear Chyna. Thank you for sharing your comments about your stay at HDM. We are going to verify our procedures with the departments that you mentioned. Look forward to welcome you back very soon. Best wishes.
The grounds are beautiful. The rooms were great. Could have used some more staff around the pool area. Also the pools were a bit dirty. The bell staff and housekeeping were great. We particularly appreciated Bell-man Benjamin Avila. He was a true professional.
Thank you so much for your comments! We truly appreciate your honest feedback and hope to have the opportunity to welcome you back in the future!
The property is nice. Service is terrible. Waited forever at the pool for waiter every time we wanted a drink or food. Spa staff forgot all about us while we waited for a massage. It’s a nice resort but service just isn’t there and would chose another resort next time.
Thanks for staying with us. We are sorry to hear that your stay with us didn't meet all your expectations. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back to redeem your trust in the future.
Assigned room was noisy. Front desk manager was as unprofessional as I have ever come across. Never again. Would rather stay in a Motel 6.
Love the location, the proximity to the sand and the Spanish style decor of the resort
Hello Mr. Joel, Thank you so much for taking the time to review us. We truly appreciate it.
Dear Guest,My deepest apologies for your comments and for having missed the opportunity to impress you.We really hope you can grant us an apportunity in the future to redeem your trust and welcome you back to Hacienda del Mar Resort Los Cabos.