Krystal Grand Los Cabos - All inclusive

4.0 star property
Family-friendly fun on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Breakfast, lunch, dinner served; international cuisine, ocean views
Suite Palmilla Ocean view King | 1 bedroom, free minibar, in-room safe, desk
Food and drink
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Place, Club Campestre Golf Course
    ‪19 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(29 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View King

8.0 out of 10
Very good
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Ocean View King

7.8 out of 10
Good
(88 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(6 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Krystal Deal of the Day

7.8 out of 10
Good
(62 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San José del Cabo

Located in Costa Azul, Krystal Grand Los Cabos - All inclusive is adjacent to Costa Azul Beach and within a mile (2 km) of other popular sights like Palmilla Beach. This 429-room, 4-star property has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.2 miles
  • Palmilla Beach - 14 min walk - 0.8 miles
  • Playa Hotelera - 16 min walk - 0.9 miles
  • Club Campestre Golf Course - 19 min walk - 1.0 mile
  • San Jose del Cabo Art District - 5 min drive - 2.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min walk
  • ‪Buffet O - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Sardina Cantina - ‬6 min walk
  • ‪The Grill - ‬5 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Guests of Krystal Grand Los Cabos - All inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
58-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Free minibar items, safes, and phones are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rate plans at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive is an all-inclusive resort and rates come with buffet and à la carte meals.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on Oct 31, 2025 start from $216.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Krystal Grand Los Cabos - All inclusive?

This property is situated in Costa Azul within a short 4-minute walk of Costa Azul Beach and also 15 minutes on foot from Palmilla Beach. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Is parking available on site at Krystal Grand Los Cabos - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Krystal Grand Los Cabos - All inclusive?

Eternity Spa is the property's spa and services include body wraps, massages, facials, and mani/pedis. The spa is not open daily but only on select days.

Does Krystal Grand Los Cabos - All inclusive feature a casino at the property?

No, Krystal Grand Los Cabos - All inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Los Cabos - All inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Krystal Grand Los Cabos - All inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Krystal Grand Los Cabos - All inclusive?

No, this all-inclusive property doesn't have a spa tub.

Does Krystal Grand Los Cabos - All inclusive have a restaurant that serves breakfast?

Yes, Krystal Grand Los Cabos - All inclusive serves breakfast for a surcharge at The "O".

Does Krystal Grand Los Cabos - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Grand Los Cabos - All inclusive.

Are there connecting rooms at Krystal Grand Los Cabos - All inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Krystal Grand Los Cabos - All inclusive?

The closest major airport to Krystal Grand Los Cabos - All inclusive is Los Cabos Intl. Airport (SJD), which is 9.7 mi away (20 minutes by car).

Can I book a room with a balcony at Krystal Grand Los Cabos - All inclusive?

No, at Krystal Grand Los Cabos - All inclusive, there aren't any guestrooms that list a balcony.

Does Krystal Grand Los Cabos - All inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Krystal Grand Los Cabos - All inclusive.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 872 out of 2241 reviews
Rating 8 - Good. 475 out of 2241 reviews
Rating 6 - Okay. 374 out of 2241 reviews
Rating 4 - Poor. 240 out of 2241 reviews
Rating 2 - Terrible. 280 out of 2241 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Víctor Hugo Carrillo, Costa Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel has beautiful views and a nice pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the beach view, the staff was awesome. We were concerned with all the flies around the Buffet.
Stayed 4 nights in Sep 2025

4/10 Poor

Alicia

Liked: Staff & service, property conditions & facilities
The food was terrible and the beds were uncomfortable. Staff was amazing and the ac was cold. I also loved the adults only pool.
Stayed 2 nights in Aug 2025

8/10 Good

Ali, Kenner

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was enjoyable overall. The food was decent, with several restaurants available on-site. We opted for the Italian cuisine, while the portions were quite small, the pizza stood out as especially delicious. Unfortunately, both restaurants we tried had wait times exceeding an hour, which was a bit frustrating. Swimming in the ocean wasn’t an option due to safety concerns, but the views were absolutely stunning and made up for it. The entertainment was a highlight—there was something happening every night, and the resort offered a daytime schedule with activities like aerobics, volleyball, and soccer to keep guests engaged.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful vacation at the Krystal! The staff was exceptional...shout out to Rosalba, Sergio, Fanny and Jose at the Grill!!! My concierge Gabriel was so very helpful and kind...Luis at the front desk was welcoming and very kind! I ate at every restaurant and the food was very good and the service exceptional! I will definitely be coming back to the Krystal!
Stayed 5 nights in Jul 2025

2/10 Terrible

Stephany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not young adult oriented

This hotel is not for those who are young (20-30’s), single, couples, or solo travelers. We booked an all inclusive because we planned to not leave the hotel and enjoy all its amenities. But It is definitely is catered for FAMILIES! The food service was terrible, bedrooms were outdated, amenities were also outdated and in bad condition, and there were no activities on the property. You cannot go in the beach unless you want to be taken by the waves, to rent a cabana you have to pay $80 but you can’t even enjoy it as it’s far from the beach and you can’t even get in. The pools were always filled with families with kids whom seem to always have pooped diapers, and staff never said anything. The “adult only” pool always had a kid in the vicinity, and the swim up bar closes at 5pm with watered down drinks. The restaurants served food with no flavor, the previous nights food, and always had flies in it. The bedroom was clean with beds that shook with any movement, the curtains were falling and breaking, and the sink in the bathroom never drained properly smelling like sewage. The hotel didn’t have events that catered to younger adults, and whatever events they did have were empty and not fun at all. Do not stay here unless you are prepared to be bored, have a family, and don’t mind leaving the hotel.
Broken curtains
Broken curtains
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for 4 days, staff were amazing, the food was ok.
Stayed 3 nights in Jul 2025

8/10 Good

Rosario Del Carmen Linares

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a place to relax, family friendly. If you want to drink or party I would suggest staying closer to los cabos. Bars didn’t have many drink options and pool bartender were not very welcoming. Other than that Gabriel and Omar always kept checking with us and making sure we were taken care of. Not many food options breakfast buffet got old after day 2. Would recommend if you want to go and relax.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Stayed 7 nights in Jul 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff de expidia atendio con calidad y esmero, gracias por las atenciones de Omar y Gabriel, asi como, de todo el personal con el que interactuamos, botones, meseros, ambientadores
Stayed 4 nights in Jul 2025

10/10 Excellent

Debora Maria Bonilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 5 nights in Jul 2025

6/10 Okay

Katherine, Santa Fe

Loud, spread out like a poured pile of thick manure, hard to navigate with the signage. Waited 10 minutes (with many empty tables around) to be greeted by waiter at Italian restaurant and finally left for another. Seated at new table at last in the Asian restaurant, was again ignored in favor of family group who arrived after. Not nice.
Stayed 1 night in Jul 2025

8/10 Good

Garrett, Kent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our time at Krystal Grand Los Cabos. We traveled with our son's family and it was very family friendly. Shout out to Omar and Gabriel, our Expedia concierge, who were awesome and very helpful. They scheduled dinner reservation, airport transfers as well as check in/out, which was really easy. Thank you Gabriel and Omar for making our stay seamless.
Stayed 6 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great resort , you dont need the upgraded option [Altitude] unless u want to be more secluded and have a more private balcony pool [cool for sure]. Food was great restraunts were what you would get at a decent american place with the breakfast bruch buffet really good. All drinks were good especially mojitos and mezcal margaritas, not skimp on the booze.
Stayed 6 nights in Jul 2025

10/10 Excellent

Harinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Team, I just wanted to share that we had a truly wonderful stay at Krystal Grand Los Cabos. The staff was incredibly welcoming, the food was excellent, and the overall resort experience exceeded our expectations. A special thank you to Gabriel, the concierge, who was exceptionally helpful throughout our stay. We really appreciated the room upgrade, and his attention to detail made a big difference in our trip. We were a group of six, and each of us had a fantastic time. Please extend our gratitude and compliments to the entire team at Krystal, and especially to Gabriel for his outstanding service. We look forward to booking with Expedia again soon!
Stayed 5 nights in Jul 2025

10/10 Excellent

Yasminah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugo was amazing at the sky bar. Great service also I appreciated the express check out done by Claudio. My experience with the Alititude Club was great. The buffet could use a little work. I would’ve appreciated a few other food options.
Stayed 4 nights in Jul 2025

8/10 Good

Sharoyah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this property. The Italian restaurant was the best!
Stayed 2 nights in Jul 2025

10/10 Excellent

ommar romero

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a really nice place to stay at and everybody is super friendly and nice ! Definitely coming back. Great Experience
Stayed 5 nights in Jul 2025

10/10 Excellent

Patt Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for 7 days, we had the blessing of meeting Gabriel Avila, who placed us in the room, a very polite, kind and very professional person, assisted us in everything we needed, including the room which was very comfortable, with a beautiful view, he had the courtesy to reserve the table for us for dinner time, almost every day, he made us feel very special, he also took care of all the details we had, we recommend it, if you want to have a wonderful experience at the Crystal Grand Los Cabos hotel, the buffet is very complete for breakfast and lunch, they have a lot of variety, fruits, salads, soups, fish, meat, chicken, etc. Angel who served us in the buffet restaurant, wonderful, his education, kindness, and patience with the customers, the service he provides at the table is very professional! That hotel really has a wonderful team, they make you feel at home!! We recommend it, Excellent 10/10
Stayed 6 nights in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is having Expedia members here onsite. They went above and beyond to make my stay here wonderful. A special thanks to Omar and Athena who were always there to help. Omar made my husband birthday a special by providing balloons and a cake. All very thoughtful and he is an asset to have at the hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Bertha Rafaela Sanchez

Amazing!
Stayed 3 nights in May 2025

8/10 Good

Cody Nicholas Yee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Food was decent. The Tepanyaki was really cool, and great for the kids! Pools were nice however in the heat the water became warm. Not really the property’s fault but just worth noting.
Stayed 5 nights in Jul 2025

8/10 Good

Richard

Gabriel and Omar were wonderful to ensure that my stay at the hotel would be nice. There was a mix up in the room that I booked and they both went above and beyond to relocate me to room that had the ocean view that I booked along with a table and 2 chairs on the balcony. The property needs to be updated but it was clean and presentable. The sliding door in my room fell off the track on 2 different days. Omar had maintenance come by each time to repair it. The restaurants were ok. The adult pool, walking on the beach and the ocean view were great. Overall, I had a nice time especially for the price. Big Thank You to Gabriel, Omar, the waiters, bartenders, maids and the rest of the staff—there were AMAZING.
Stayed 7 nights in Jul 2025

4/10 Poor

Sala

Traveled with family and small children
Didnt get the ocean view room I paid for, the AC was barely cold, food was not worth the money, flies all over the food, area by the snack bar smelled like sewage, it was bad we left a day early.
Stayed 2 nights in Jul 2025

6/10 Okay

sheridan

Traveled with partner
room service kept bringing us bbq wings instead of buffalo. When we would ask the room service lady she said they didn't have buffalo. when the menu states buffalo and when we call about the issue they say it's correct and should've been buffalo. I believe it was mostly a language barrier, which is understandable, but the room service kitchen should have everything the room service menu states, and bbq wasn't even on there lol. tv broke so we couldn't use it safe broke halfway through our trip ac broke so our first two nights were miserable chairs outside our "private pool" had bird feces on them. also the private pool is not private, we didn't realize until getting there that it is the lowest level of the building and everybody above you in their balcony's can see you. shops close earlier than the time stated on door no accommodation for special events at all even though they state that they will ask the people at the restaurant to do it and it doesn't happen. wood fence missing a peice in our pool and was all rusty looking pool not clean has black specs all in the grout that easily scraped out with my finger nail. this place was good but it should have been great for what your paying.
Stayed 6 nights in Jun 2025