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Krystal Grand Los Cabos - All inclusive

Property class: 4

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Property video
Lobby
Food and drink
Breakfast, lunch, dinner served; international cuisine, ocean views

Reviews

7.8 out of 10
Good

Popular amenities

  • All Inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(30 reviews)
  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.2 out of 10
Very good
(39 reviews)
  • Garden view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

7.2 out of 10
Good
(89 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.6 out of 10
Good
(102 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View

Altitude Junior Suite Swimout Garden View | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Garden View

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 752 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • Ocean view
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(66 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San José del Cabo

Located in Costa Azul, Krystal Grand Los Cabos - All inclusive is adjacent to Costa Azul Beach and within a mile (2 km) of other popular sights like Palmilla Beach. This 429-room, 4-star property has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.2 miles
  • El Zalate Beach - 7 min walk - 0.4 miles
  • Palmilla Beach - 14 min walk - 0.8 miles
  • Playa Hotelera - 16 min walk - 0.9 miles
  • Club Campestre Golf Course - 19 min walk - 1.0 mile

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Ayami Oriental Kitchen - ‬7 min walk
  • ‪Sardina Cantina - ‬6 min walk
  • ‪Hacienda El Mortero - ‬5 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Guests of Krystal Grand Los Cabos - All inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach property include a gym, free WiFi in public areas, and a free kid's club.
58-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Free minibar items, safes, and phones are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.58 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Is a free cancellation option available at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on Apr 25, 2026 start from $303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Krystal Grand Los Cabos - All inclusive?

This property is situated in Costa Azul within a short 4-minute walk of Costa Azul Beach and also 15 minutes on foot from Palmilla Beach. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Is there parking available at Krystal Grand Los Cabos - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Krystal Grand Los Cabos - All inclusive?

Eternity Spa is the property's spa and services include body wraps, facials, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Krystal Grand Los Cabos - All inclusive feature a casino at the property?

No, Krystal Grand Los Cabos - All inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Los Cabos - All inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Krystal Grand Los Cabos - All inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does Krystal Grand Los Cabos - All inclusive have a hot tub?

No, but this all-inclusive property offers jetted bathtubs in some guestrooms.

Does Krystal Grand Los Cabos - All inclusive have a restaurant that serves breakfast?

Yes, Krystal Grand Los Cabos - All inclusive serves breakfast for a surcharge at The "O".

Does Krystal Grand Los Cabos - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Grand Los Cabos - All inclusive.

Are there connecting rooms at Krystal Grand Los Cabos - All inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Krystal Grand Los Cabos - All inclusive?

The closest major airport to Krystal Grand Los Cabos - All inclusive is Los Cabos Intl. Airport (SJD), which is 9.7 mi away (20 minutes by car).

Are there rooms with balconies at Krystal Grand Los Cabos - All inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Krystal Grand Los Cabos - All inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Krystal Grand Los Cabos - All inclusive.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1107 out of 2507 reviews
Rating 8 - Good. 553 out of 2507 reviews
Rating 6 - Okay. 387 out of 2507 reviews
Rating 4 - Poor. 219 out of 2507 reviews
Rating 2 - Terrible. 241 out of 2507 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness
Great experience especially with kids
Stayed 4 nights in Mar 2026

6/10 Okay

Andriy, Colorado Springs

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2025

2/10 Terrible

Charne

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This place was extremely disappointing. The adult pool was turning green and so cloudy that you couldn't see the bottom, which is unacceptable. On top of that, the sewer pump was broken, so the entire pool area smelled like sewage. The sink and shower water in our room also had a sewage smell. We arrived at 4:30 PM to check in, even though check-in time is listed as 3:00 PM, and were told our room was not ready. Staff suggested we eat while we waited, but the restaurant closed at 5:00 PM and refused to seat us, leaving us stuck with no room and no food. When we finally got to the room, there were no towels, the safe did not work, and although there was an ironing board, there was no iron. One day our room was not cleaned at all, and we had to call just to get towels. The property itself looks dirty, outdated, and poorly maintained. The rooms are very old-looking, and the walls are so thin that we were woken up daily by noise from neighboring rooms. While the price is cheap, I would much rather pay more for a cleaner, better-maintained place. I wouldn't even consider this a resort -- it feels more like a run-down hotel. I would not recommend staying here. Brissa and Gabriel were VERY helpful and friendly! If you go here, go see them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Candido

Great stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Travis Chase

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room we had was the Pamilla Suite and it was fine, however the drinks are weak, watched the bartender make a few without any alcohol at all and had to ask for alcohol to be added to almost all drinks. The food is on the verge of poor. very limited menu and the exact same thing multiple days. there are only a few beach chairs and not nearly enough pool chairs. The adult pool is better and the bartender at the swim up bar is much better. Snack bar food is ok but gets busy and the waits can be long. Coffee shop could stand to be open earlier. there is no options until 6am and usually 6:15am before they get going.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice vacation in you hotel
Stayed 7 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Everything was great. Food could be better though
Stayed 4 nights in Jan 2026

6/10 Okay

Connor

Stayed 6 nights in Jan 2026

10/10 Excellent

Kimberley Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place family fun
Stayed 8 nights in Jan 2026

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is lovely — the rooms are comfortable, the pools are great, and the property is very relaxing. However, there were some disappointments. The live entertainment was underwhelming, not very engaging or lively. The restaurants, in particular, had subpar service, which was surprising given the hotel staff overall were friendly and attentive. Another odd point was the food selection — for a resort in Mexico, I expected more authentic Mexican dishes, but the options were limited. It’s a nice place to relax and enjoy the resort amenities, but don’t expect standout restaurant service, exciting entertainment, or a true taste of Mexican cuisine.
Stayed 5 nights in Dec 2025

4/10 Poor

Simranjeet

Traveled with family
Disliked: Amenities
The AC in our room started leaking right away, which was fixed pretty quickly but it left a huge puddle of water in our room. The staff was very limited on site hence service at the bars, pool etc. Was very slow. But everyone was friendly. The pool activities were limited. The whole resort was quiet at 10pm. Very limited entertainment at night. The buffet food was not good. The beat place to eat at the whole resort was the Grill restaurant. I would not visit this resort again. I would pay a little bit more and go to a better resort next time.
Stayed 4 nights in Jan 2026

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff were amazing. The all ages pool closest to the beach didn’t have enough water in it so it wouldn’t filter properly, it was utterly disgusting by the time we left, full of food, bandaids and sunscreen, yuk!
Stayed 6 nights in Jan 2026

6/10 Okay

Jerri Lynn, Busby

Traveled with partner
Disliked: Amenities, property conditions & facilities
The positives: Our room was clean and our concierge, Gabriel, was fantastic. The negatives: The resort itself is a little run down and the food at the buffet and three of the specialty restaurants was disappointing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Keyla Neidine

Stayed 4 nights in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Marsha

We had a swim out room and absolutely loved it! The staff is very attentive, the front desk people were so patient with us - Hector
Stayed 6 nights in Jan 2026

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, amenities
We stayed at Crystal Grand Los Cabos for 7 days and had a wonderful experience from start to finish. The rooms were cleaned properly every single day and the housekeeping team did an excellent job keeping everything fresh and comfortable. The staff truly makes this resort special. Everyone was incredibly friendly, always smiling, welcoming, and genuinely helpful. You really feel taken care of here, and that level of service made our stay even more enjoyable. I highly recommend upgrading to the Altitude Club. We did it at check in and it was absolutely worth it. The food quality and restaurant options were excellent, and having VIP access with no reservations made dining stress free and convenient. We also upgraded our room to the SlimOut Suite Garden View and I would choose it again without hesitation. The Garden View rooms are much more comfortable and peaceful. I do not recommend the Ocean View rooms as they were not as comfortable in comparison. Overall, this resort exceeded our expectations. Great service, great food, and a relaxing atmosphere. We would definitely return.
Stayed 7 nights in Jan 2026

10/10 Excellent

Avi

Stayed 2 nights in Jan 2026

10/10 Excellent

Aiza

Stayed 3 nights in Jan 2026

10/10 Excellent

Janeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2025

10/10 Excellent

Russell

Clean and comfortable. Helpful and friendly staff-Adrian? at front desk
Stayed 3 nights in Dec 2025

4/10 Poor

Nisim

Stayed 3 nights in Jan 2026

10/10 Excellent

Jose F

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, great services, nothing bad about our whole stay!
Stayed 5 nights in Jan 2026

2/10 Terrible

Leza

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 6 days here. We left with a strong feeling of disappointment and discomfort due to discrimination and inconsistency of service. We paid for top Altitude upgrade, not worth the price. Don’t stay here! Our butler was kind but clearly overbooked, resulting in inconsistent communication and lack of personalized service. Room service was unreliable (missing items, wrong food—sausages replaced with hotdogs), and room cleaning was inconsistent. The pool was heated, which was nice, but it did not appear to be cleaned daily. Service in the Altitude-only areas was uncomfortable. At the Sky Lounge (12/27 & 1/1) and the Grill, older staff (guy) ignored us while being noticeably attentive to other guests. As Asian guests, this felt discriminatory and unwelcoming. We were treated like this the entire time and noticed they treated other Asian families this way. We waited over 30 minutes at the Grill restaurant before having to ask the host to take our order with only a few tables occupied. The guy waiter ignored us the entire time. Restaurants and bars were severely understaffed, employees looked unhappy, and service quality suffered. Despite paying a premium, menus lacked premium options. The buffet had very limited choices. Food quality was disappointing - noticeably the Italian and Asian restaurants were not edible (cold food, hard noodles, watered-down curry). Worst AI ever! Don’t stay here!
Stayed 5 nights in Dec 2025

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