Royal Decameron Los Cabos was my husband and I’s first experience at an all inclusive resort and we could not have been happier! The staff was extremely friendly, food was good. Our room was clean and met all of our needs! It is a little outdated, but we didn’t spend much time in the room anyways! Just a note: all of their staff CAN speak English, but being that you’re in their country..they’d at least like you to attempt to speak Spanish. It’s only the courteous thing to do. There are signs everywhere with labels in both Spanish and English so you can attempt the Spanish!! I saw lots of fellow Americans being extremely rude and entitled to the wonderful staff members for not immediately speaking to them in English. The staff is all so kind and helpful, they were glad to help me with my Spanish and I could tell they were excited that I was even trying. No one looked down on me or made fun of me for what I didn’t know in Spanish 😊Please when you travel abroad, be kind to people, try to speak the language and you will see that many people will gladly meet you halfway!
Grasias orbitz por ser confiavle mui competente un abrazo para todos sus empleados
nothing unique very Handicap UNFRIENDLY. Not staff but hotel itself, everywhere stairs and only1!!!! elevator Impossible to swim in ocean - very high waves
The service at this resort is unmatched. They were super accommodating and almost always cleaning. The grounds are beautiful and the nightly shows were enjoyable. This is my 2nd stay at the Royal Decameron (5 years apart) and they have not disappointed me yet!
Staff were amazing and made the experience!
This is not a high end luxury hotel if that is what you are looking for. BUT I don’t think you can beat the price for an all inclusive hotel literally on the beach. Their staff was very kind and I see this is a perfect spot for families. Plenty of seating around their pools and on the beach. Husband and I were pleased and especially enjoyed the easily accessible drinks at their bars and the snack bar.
Nice location, beautiful beach, with tortugas. Clean rooms, good food and service. Bathrooms have an odd set-up with a glass door, used as both shower and toilet area. Most likely due to covid, seemed understaffed, no room service, no minibars/beers in rm. Unfortunate hurricane hit 2 days before our stay, and some restaurants, and all pools were still closed 4 days later. Staff told us no refunds or discounts, we made the best it for 3 days.
Loved it all
Great Place to stay. Friendly staff. Always safe.
Very small buffet with only a few basic choices! The reservation restowas unavailable at all tries!
I love all inclusives! They made me feel like I was the only one at the resort and the food was amazing!
The staff was beyond great we did not have one bad thing to say the customer service. For it to be an older resort I thought it was very clean and well taken care of. Love how easy it was to access the beach straight from the poolside. Food was decent I’m a picky eater so I stuck with the basics. Very accommodating resort.
The property was beautiful! The staff were so friendly and accommodating (especially Cruz, Jose, and Estephany). The food was great and the grounds were so clean. Would definitely recommend!
The staff was very attentive and friendly. Due to Covid a lot of things were canceled or closed but the hotel staff went beyond to make us feel comfortable.
Staff was great. Property was great. The only thing i disliked was after checkout i left a personal belonging behind. After contacting them. The HR personnel prompted me that i have to setup all the shipping by myself and that they would simply ship. Mind you i work in hospitality and i felt this was poor customer service. Calling out of country to go through all the red tape was tedious. It would have been much easier, efficient, for HR to ship it and collect payment from me.
I was very impressed with the level cleanliness throughout the property. Housekeeping was excellent. The public areas, the pools, the restaurants - all were kept spotless as well as continually sanitized. Even our luggage was sanitized upon arrival!
Located in Zona Hotelera within a 5-minute walk of Playa Hotelera, Royal Decameron Los Cabos All Inclusive Resort is within a 15-minute stroll of Plaza Mega Comercial Mexicana. This 153-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 2 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. Enjoy dining at one of 2 onsite restaurants including El Mercado, which specializes in American cuisine.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include free minibar items, balconies or patios, and refrigerators.
Guests of Royal Decameron Los Cabos All Inclusive Resort have access to a full-service spa, 3 outdoor pools, and a nightclub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Royal Decameron Los Cabos was my husband and I’s first experience at an all inclusive resort and we could not have been happier! The staff was extremely friendly, food was good. Our room was clean and met all of our needs! It is a little outdated, but we didn’t spend much time in the room anyways! Just a note: all of their staff CAN speak English, but being that you’re in their country..they’d at least like you to attempt to speak Spanish. It’s only the courteous thing to do. There are signs everywhere with labels in both Spanish and English so you can attempt the Spanish!! I saw lots of fellow Americans being extremely rude and entitled to the wonderful staff members for not immediately speaking to them in English. The staff is all so kind and helpful, they were glad to help me with my Spanish and I could tell they were excited that I was even trying. No one looked down on me or made fun of me for what I didn’t know in Spanish 😊Please when you travel abroad, be kind to people, try to speak the language and you will see that many people will gladly meet you halfway!
Grasias orbitz por ser confiavle mui competente un abrazo para todos sus empleados
Estimado Ruperto, Nos da mucho gusto saber que disfrutaste de tu estancia con nosotros, fue un honor ser los anfitriones de tus vacaciones y estaremos encantados de tenerte pronto de regreso. Saludos Cecilia Arreola Gerente de Servicio al Huésped
nothing unique very Handicap UNFRIENDLY. Not staff but hotel itself, everywhere stairs and only1!!!! elevator Impossible to swim in ocean - very high waves
Dear Mr Oleg, Thank you for your last stay with us, we are glad to know that you enjoy our staff attentions, we are developing a plan to make our hotel more handicap friendly, hopefully for your next stay it might be ready. It was a pleasure to be you host, we are looking forward to your next visit! Cecilia Arreola Guest Service Manager
The service at this resort is unmatched. They were super accommodating and almost always cleaning. The grounds are beautiful and the nightly shows were enjoyable. This is my 2nd stay at the Royal Decameron (5 years apart) and they have not disappointed me yet!
Dear Yvonne, First of all, thank you so much for the time you have taken to let us know about your recent visit to our beautiful resort, we really enjoyed reading your review it is very complete and satisfactory to share all these details with our staff, we are glad to know that our magnificent team was pleasant to you. We will congratulate all of them your experience at our resort is always our priority and we hope to have the opportunity to welcome you back many more times. Best regards Cecilia Arreola Guest Service Manager
Staff were amazing and made the experience!
Dear Andrew, We want to thank you for your kind words, it was a pleasure for all our staff to have you, your review motivates us to keep working every day to improve our service and always give the best of us, on behalf of all our team, we thank you for sharing with us such a kind and valuable opinion. We will be waiting for your next visit, Have an amazing day. Royal Decameron Los Cabos
This is not a high end luxury hotel if that is what you are looking for. BUT I don’t think you can beat the price for an all inclusive hotel literally on the beach. Their staff was very kind and I see this is a perfect spot for families. Plenty of seating around their pools and on the beach. Husband and I were pleased and especially enjoyed the easily accessible drinks at their bars and the snack bar.
Dear Joanna, Thank you very much for your positive words, it was a pleasure for all our staff to have you. Your amazing review motivates us to keep working every day to improve our service and always give the best of us, on behalf of all our team, we thank you for sharing with us such a kind and valuable opinion. We will be waiting for your next visit, Have an amazing day.
Nice location, beautiful beach, with tortugas. Clean rooms, good food and service. Bathrooms have an odd set-up with a glass door, used as both shower and toilet area. Most likely due to covid, seemed understaffed, no room service, no minibars/beers in rm. Unfortunate hurricane hit 2 days before our stay, and some restaurants, and all pools were still closed 4 days later. Staff told us no refunds or discounts, we made the best it for 3 days.
Dear Patrick, Thank you very much for leaving us a comment, we are sorry to read that our services couldn´t reach your expectations, in the future, please don´t hesitate in reaching for the Guest Service Management, at the hotel is our biggest interest to make our guests’ stays memorable and whenever someone is not having as much fun as expected, we will always try our best to make the best of their experiences. We hope you give us the opportunity to have you again and change your mind about our services, Kind regards.
Loved it all
Dear Guest, Thank you very much for your positive words, it was a pleasure for all our staff to have you. Your amazing review motivates us to keep working every day to improve our service and always give the best of us, on behalf of all our team, we thank you for sharing with us such a kind and valuable opinion. We will be waiting for your next visit, Have an amazing day.
Dear Terralynnd, By reading your fantastic review, we can tell that you had a lovely vacation time! Thank you for sharing with us your experience; we are grateful to read that our service was outstanding; every day, our magnificent staff constantly works to reach our finest goal, to surpass every guest's expectations. We are looking forward to your next visit! Cecilia Arreola Guest Service Manager