All staffs are very friendly and helpful. Waiters and waitress are very friendly and well mannered.
Fantastic beach, very good food selections, friendly staff. Some staff noise in the hallways early morning and they often forgot to replace my in-room coffee!
When we arrived to the resort we were told we needed to go to a hotel down the road because the resort was overbooked and they had no room available for us. We booked this resort in advance and had our confirmation that we were booked. We were told they would pay for the taxi to bring us back and forth to the resort and we could have a free 25 minute massage for our inconvenience. I explained with having fibromyalgia a massage is the last thing I want to do...I would be in pain the rest of my vacation. The hotel we stayed at was the Hyatt Place which is not on the ocean nor a resort. We were told to come back the next morning for our room only to find out we still had no room until around 3:00. So another day with no room and our luggage in their storage. This was our 6th visit to Cabo and our first bad experience ever. I chose this resort because it was next door to the Hyatt Ziva where we stayed before and loved it. I will never book another stay at this resort. There were several other people that was sent to the Hyatt Place as well but there were also people who checked in while we were being sent out. Still have not figured that out????
Staff were friendly. Good food served daily. Comfortable roo. & bed to sleep on
Loved the buffet and the majority of the staff was very nice. The view is amazing, and the performers for the night shows are great. The pool activities are fun too. The Luna restaurant can definitely improve their menu. The pool closes super early (8pm?) and bars close early as well (10pm). The rooms are also a little dusty. Our shower had lukewarm water our entire stay, the front desk gave excuses about the boilers and offered for us to move buildings, but never got back to us.
We have been there a few times starting 6 years ago. It has changed a lot. Food selection and quality has gone down. “Exclusive plus” has taken away some things that used to be available, as well as some other minor changes WE found not for the better. We will probably explore some other facilities our next visit.
All workers were extremely courteous and helpful. Internet was not good but we were on vacation! Eduardo at the front desk was awesome! Helpful and had a great sense of humor. Also kudos to Carlos...Cruz and Miguel.
That it was not so crowded and easy to find tables or getting drinks
i didn like the fact i had to wait 6 hrs to get my room and i was not even the room i booked and pay extra for it , i would said manager did try his best to make up but it was out his hands
It is Not an adults only all-inclusive property. There are kids everywhere. This is false advertising. Second, why does wine taste like it's mixed with water? This is despicable! They are horrible with giving bottled water. A staff member suggested that I bring empty bottled plastic bottle and they will refill it. Who says stuff like this? I have been to Cabo before and never had this happen. The fridge was always full of water and beer unlike this all-inclusive place. A huge cockroach in the closet does not help. If anyone wants evidence, we took pictures. It was not a pleasant vacation by any means, but we made the best of what we could do because we refuse to let Hotel Royale Decameron ruin our vacation!
The food was the only good thing about that hotel
The hotel is nice , but what sets it apart is the hotel staff there all amazing from front desk to bartender to housekeeping A+
It would be better if it had more entertainment. The hotel staff was very friendly.
Our stay was wonderful. It's smaller hotel with the same great amenities as a larger hotel but quiet and relaxing. Would stay here again.
Great resort with great food. Staff is very nice. Resort grounds are very nice .
Nice small hotel, not crowded. Will have to pay upgrade fee to use all of the facilities, which was not represented on their web page
Great stay! Staff was friendly and accomodating, will recommend.
Located in Zona Hotelera within a short walk of Costa Azul Beach, Royal Decameron Los Cabos All Inclusive Resort is within 2 miles (3 km) of other popular sights such as Palmilla Beach. This 153-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 2 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 8:00 AM to noon. Enjoy dining at one of 2 onsite restaurants including El Mercado, which specializes in American cuisine.
All 153 rooms provide free minibar items, balconies or patios, and refrigerators. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other amenities include coffee makers, safes, and phones.
Guests of Royal Decameron Los Cabos All Inclusive Resort have access to a full-service spa, 3 outdoor pools, and a nightclub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a fitness center, a spa tub, and a sauna.
All staffs are very friendly and helpful. Waiters and waitress are very friendly and well mannered.
Fantastic beach, very good food selections, friendly staff. Some staff noise in the hallways early morning and they often forgot to replace my in-room coffee!
Dear guest, On behalf of the Royal Decameron Los Cabos we would like to thank you for taking the time to leave us a comment. Thank you so much for your positive words and as well for the useful feedback, we will make sure to share this information with the related areas in order to make the necesary improvements. We all are looking forward to attend you in a new opportunity. Have a good one!
When we arrived to the resort we were told we needed to go to a hotel down the road because the resort was overbooked and they had no room available for us. We booked this resort in advance and had our confirmation that we were booked. We were told they would pay for the taxi to bring us back and forth to the resort and we could have a free 25 minute massage for our inconvenience. I explained with having fibromyalgia a massage is the last thing I want to do...I would be in pain the rest of my vacation. The hotel we stayed at was the Hyatt Place which is not on the ocean nor a resort. We were told to come back the next morning for our room only to find out we still had no room until around 3:00. So another day with no room and our luggage in their storage. This was our 6th visit to Cabo and our first bad experience ever. I chose this resort because it was next door to the Hyatt Ziva where we stayed before and loved it. I will never book another stay at this resort. There were several other people that was sent to the Hyatt Place as well but there were also people who checked in while we were being sent out. Still have not figured that out????
Dear guest, Thank you so much for taking the time to leave us a comment, your opinion is really important for all our Decameron team. We extend you an apology for the situation you had to go thru, an overbooking is something that certainly we don´t plan to have but sometimes it does, we truly try to manage the situation the best we can, sending you to another hotel is our only option to provide with a room, and the SPA services are the compensation we offer to the guest because of those inconveniences. We hope you give us the chance to attend you in a new opportunity, this time under the right conditions. Have a wonderful day.
Staff were friendly. Good food served daily. Comfortable roo. & bed to sleep on
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for takiing the time to leave a comment and let us know your opinion which is very important for us. We are really happy to know that you trully enjoyed your stay. We hope to have you back in a new chance. Have a wonderfull day!
Loved the buffet and the majority of the staff was very nice. The view is amazing, and the performers for the night shows are great. The pool activities are fun too. The Luna restaurant can definitely improve their menu. The pool closes super early (8pm?) and bars close early as well (10pm). The rooms are also a little dusty. Our shower had lukewarm water our entire stay, the front desk gave excuses about the boilers and offered for us to move buildings, but never got back to us.
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for taking the time to let us know your opinion which is very important for us. We are happy to know you enjoyed your time here, as well we will extend your recommendations to the related staff in order to check and improve our services. We will be waiting to see you in a new opportunity. Kind regards.
We have been there a few times starting 6 years ago. It has changed a lot. Food selection and quality has gone down. “Exclusive plus” has taken away some things that used to be available, as well as some other minor changes WE found not for the better. We will probably explore some other facilities our next visit.
Dear Guest, In behalf of the Royal Decameron Los Cabos Thank you very much for taking the time to leave a comment and let us know your opinion which is really important for all of us. We are sad to read you are not happy with the changes we have done thru the years, they have been done in order to provide our guests with a better and more significant experience so that they can enjoy their visit in a higher level. We hope for you to come back and give us the oportunity to change your mind about our service. Have a wonderful day.
All workers were extremely courteous and helpful. Internet was not good but we were on vacation! Eduardo at the front desk was awesome! Helpful and had a great sense of humor. Also kudos to Carlos...Cruz and Miguel.
Dear guest, Thank you for taking the time to leave us a comment, it means a lot to all our team. We are happy to know our effort helped you have an enjoyable experience. We hope to see you soon.
That it was not so crowded and easy to find tables or getting drinks
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for let us know your opinion and rating our hotel 4 out of 5which is very important for us. We are glad to know that you enjoyed attentiveness and kindness of the staff of our hotel. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations.
i didn like the fact i had to wait 6 hrs to get my room and i was not even the room i booked and pay extra for it , i would said manager did try his best to make up but it was out his hands
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for let us know you for rating us 5 out of 5. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards
Dear guest, On behalf of The Royal Decameron Los Cabos Staff we thank you for taking the time to share a comment with us. We are all glad to know you had a good time here with us, we will be waiting for you to come back in a new opportunity. Kind regards.