This place is amazing! This was my first time going to an all inclusive and I think it might have spoiled it for any other one I go to. We were upgrade to a swim out room which was beyond fantastic. The food was great, the service was amazing, especially Mori. She made us feel like we were old friends always saying hi and asking us about our day and if there was anything she could do for us. The property was clean and beautiful. The only tip I have is if you want to eat at the Italian restaurant, get there as soon as it opens. It is very popular, the first night we tried to go (at 7:30pm) we were told the wait was 2 hours. The staff was very friendly and accommodating. The only negative was breakfast. It was not bad, just not our favorite. We were approached as soon as we arrived and had to sit through a sort of time share spiel. They were recruiting us to sit through the entire hour and half presentation which we were just not ready for when we checked in or we would have said no right away. Other than that this place was heaven. I can not wait to go back.
Food was excellent, clean facilities, friendly staff. Will definitely be back.
The property was very clean and very pleasing. During our stay I was always approached for up sales which was very disturbing.
We read some bad reviews so we were a little worried. Beautiful spot, really clean, nice people. We had a group of eleven and all had a great experience. I would return.
Absolutely loved this place. The place was beautiful and the service was even better!
Very friendly staff, service was great but many drunk, yelling people
I liked the different dining options and the change in ambiance between them all. The pool was nice. Maybe have more than one pool on location though. Better music, but that’s all subjective of course. It’s hard to please everyone when it comes to music choice. The one thing I really didn’t like was the sales pitch as soon as I got there. I’m tired, don’t feel well from traveling. I just want to go to my room. I don’t need to hear about time share options. I spent a decent amount of money to relax, not buy timeshares
The staff was excellent! Everyone was friendly and any issues was taken care of right away. Issues that need improvement...the food! Not a big variety and the taste was very bland. Also the portions are small as well as the drinks.
Everything! We will DEFINITELY be returning. Staff was amazing and accommodating. The only real complaint I have is regarding transportation into town... pretty pricey, a shuttle service should be offered or something for those who want to leave location. Otherwise, everything was wonderful
We loved that upon arrival we were warmly greeted with a cool towel and a glass of champagne. The staff was friendly and easily approachable. The room was extremely clean, bed was comfortable and toiletries provided were wonderful. I wish I had known that we couldn’t swim in the beach at the property, although the temperature wasn’t too inviting. My greatest problem with this stay was the hassling of going to a breakfast presentation/meeting for their timeshares. We informed the gentleman upon arrival that we didn’t want to commit to anything since we had just arrived and were tired. The next morning, when we ordered breakfast and thought it was delivered to our “secrets box.” I opened it to retrieve our breakfast and instead I was frightened to see a man staring at me! The same man who we spoke to the day prior about not wanting to attend the timeshare breakfast! Very, aggressive, inappropriate and definitely unexpected!
The hotel is very far removed from Cabo San Lucas (about 40 min drive) so we didn’t have to endure the noise of blaring music and drunk college kids. So Secrets is great Mexican resort for the calm atmosphere, good food and drinks with great service. My wife and I had only three minor setbacks to the experience: 1) We arrived a little over 30 minutes before check-in (3:00 PM) and we had to wait closer to 40 minutes AFTER the check-in time for our room to be ready. I doubt that’s a regular occurrence, but it irked me enough to mention it here. 2) We also booked the Preferred Club Junior Suite rooms that had a “private” pool that you walk immediately out from your patio door (the pool is actually shared with a few of the other adjacent rooms). Unfortunately, this pool was always freezing cold as we discovered the heaters barely did anything to warm it up. Fortunately, the community pools and jacuzzi were available and perfectly at the right temperatures and never crowded. But it was still a bit disappointing as I was hoping for that more romantic setting. 3) Can’t swim in the ocean that’s right in front of the hotel and once you see the waves you know why: safety. Otherwise, the stay was great. My biggest tip is to spring a little extra for the Preferred Club rooms as they are well worth the value: included access to the mini bar, Preferred Club lounge drinks and snacks, upgraded room, as well as a meal/day in most of the restaurants on the property itself.
Great experience! Spa was amazing! Food was excellent! Must try the Trio ceviche at seaside cafe! Cappuccino at the coco cafe! Also the lamb with risotto at the portofino restaurant! We loved it and had a great time!
Secrets Puerto Los Cabos All Inclusive - Adults Only places you next to Puerto Los Cabos Golf Course and within a mile (2 km) of Puerto Los Cabos. This 500-room, 4.5-star property has indoor private spa tubs along with 7 restaurants and a full-service spa.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11:00 AM. There are ample dining options with 7 onsite restaurants, including Himitsu, which specializes in Pan-Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 500 accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include indoor private spa tubs, free minibar items, and tablet computers.
Guests of Secrets Puerto Los Cabos All Inclusive - Adults Only enjoy a full-service spa, a nightclub, and a fitness center. If you drive, put free valet parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a spa tub, a sauna, and an outdoor tennis court.
This place is amazing! This was my first time going to an all inclusive and I think it might have spoiled it for any other one I go to. We were upgrade to a swim out room which was beyond fantastic. The food was great, the service was amazing, especially Mori. She made us feel like we were old friends always saying hi and asking us about our day and if there was anything she could do for us. The property was clean and beautiful. The only tip I have is if you want to eat at the Italian restaurant, get there as soon as it opens. It is very popular, the first night we tried to go (at 7:30pm) we were told the wait was 2 hours. The staff was very friendly and accommodating. The only negative was breakfast. It was not bad, just not our favorite. We were approached as soon as we arrived and had to sit through a sort of time share spiel. They were recruiting us to sit through the entire hour and half presentation which we were just not ready for when we checked in or we would have said no right away. Other than that this place was heaven. I can not wait to go back.
Food was excellent, clean facilities, friendly staff. Will definitely be back.
Thank you for your feedback, we appreciate your time sharing your experience. Looking forward to welcome you back.
The property was very clean and very pleasing. During our stay I was always approached for up sales which was very disturbing.
Thank you for your feeeback, we appreciate your time.
We read some bad reviews so we were a little worried. Beautiful spot, really clean, nice people. We had a group of eleven and all had a great experience. I would return.
Thank you for your feedback, we appreciate that you were happy with all the staff efforts, we hope to welcome you back soon.
Absolutely loved this place. The place was beautiful and the service was even better!
Thank you for your feedback, we appreciate it!
Very friendly staff, service was great but many drunk, yelling people
Dear guest, Thank you so much for rating us through this page , it has been a pleasure to host you. We are happy to read that you enjoyed your stay at our resort. We hope to welcome you back in the near future to keep pamper you as you deserve. Sincerely, Sharon Niebla eConcierge - Social Media Coord. Secrets Puerto Los Cabos Golf & Spa Resort.
Thank you for your feedback, we appreciate your time sharing it.
I liked the different dining options and the change in ambiance between them all. The pool was nice. Maybe have more than one pool on location though. Better music, but that’s all subjective of course. It’s hard to please everyone when it comes to music choice. The one thing I really didn’t like was the sales pitch as soon as I got there. I’m tired, don’t feel well from traveling. I just want to go to my room. I don’t need to hear about time share options. I spent a decent amount of money to relax, not buy timeshares
Thank you for your time sharing your comments, we appreciate your feedback
The staff was excellent! Everyone was friendly and any issues was taken care of right away. Issues that need improvement...the food! Not a big variety and the taste was very bland. Also the portions are small as well as the drinks.
We appreciate your feedback, thank you
Everything! We will DEFINITELY be returning. Staff was amazing and accommodating. The only real complaint I have is regarding transportation into town... pretty pricey, a shuttle service should be offered or something for those who want to leave location. Otherwise, everything was wonderful
Thank you for your feedback, unfortunately the resort does not offer transportation for goverment policies. We hope to Welcome you back soon.
Dear guest, Thank you so much for sharing your experience, we are thrilled to learn you had an amazing trip at our little patch of heaven! We look forward to welcoming you back in the near future for more pampering!