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Gramercy Tulum

3.5 star property
Beachfront hotel with calming spa services

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Photo gallery for Gramercy Tulum

On the beach, white sand
Panoramic Room, 1 King Bed, Balcony, Beachfront | Premium bedding, in-room safe, individually decorated, blackout drapes
Restaurant
Design Room, 1 King Bed, Hot Tub, Ocean View | Bathroom sink
Aerial view
Reviews
8.8

Excellent

Popular amenities

  • Pet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture3 min drive
  • Popular LocationPlaya Paraiso26 min drive

Room options

View all photos for Panoramic Room, 1 King Bed, Balcony, Beachfront

Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Panoramic Room, 1 King Bed, Balcony, Beachfront

  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View, Beachside

Premium bedding, in-room safe, individually decorated, blackout drapes

Luxury Room, 1 King Bed, Garden View, Beachside

  • 377 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Hot Tub, Ocean View

Design Room, 1 King Bed, Hot Tub, Ocean View | View from room

Design Room, 1 King Bed, Hot Tub, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Azulik
Spa
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (606)
The price is $986
per night
$1,196 total
includes taxes & fees
May 25 - May 26
Azulik

About the neighborhood

Tulum

Located in Zona Hotelera, Gramercy Tulum is adjacent to Tulum Beach and within a 10-minute walk of other popular attractions like Sian Ka'an Biosphere Reserve. This 48-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum National Park - 8 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 67-min drive, 30.6 mi/49.2 km.

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 2 min walk
  • Gitano - 3 min drive
  • Arca - 2 min drive

About this property

Gramercy Tulum

Beachfront hotel with calming spa services
Guests of Gramercy Tulum enjoy free WiFi in public areas, spa treatment rooms, and a picnic area. There's limited parking, and an airport shuttle (available 24 hours) for MXN 3000 per room one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include an ATM and a garden.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Balconies or patios, ceiling fans, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 120 to 500 for adults and MXN 120 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the beach
  • Picnic area

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 35.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 120–500 for adults, and MXN 120–500 for children
  • Airport shuttle fee: MXN 3000 per room (one-way)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Gramercy Tulum?

Gramercy Tulum provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to Gramercy Tulum?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Las Palmas Public Beach within a short drive.

Is parking available on site at Gramercy Tulum?

Yes, though parking is limited.

Is there a spa available at Gramercy Tulum?

Spa services at the hotel include sports massages, Swedish massages, reflexology, and couples treatments.

Does Gramercy Tulum feature a casino?

No, Gramercy Tulum doesn't have a casino.

Will I find an indoor pool at Gramercy Tulum?

No, there is no indoor pool at this hotel.

Is Gramercy Tulum a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Gramercy Tulum have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gramercy Tulum feature a restaurant that includes a breakfast menu?

Yes, Gramercy Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Gramercy Tulum allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Gramercy Tulum for a fee of MXN 1000 per pet, per stay. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

Are there connecting rooms at Gramercy Tulum?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Gramercy Tulum?

The closest major airport to Gramercy Tulum is Tulum Intl. Airport (TQO), which is about 12.8 mi away.

Can I book a room with a balcony at Gramercy Tulum?

Yes, every guestroom at Gramercy Tulum comes with a balcony with some featuring ocean or garden views.

Gramercy Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 328 reviews" "
Rating 8 - Good. 53 out of 328 reviews" "
Rating 6 - Okay. 15 out of 328 reviews" "
Rating 4 - Poor. 16 out of 328 reviews" "
Rating 2 - Terrible. 17 out of 328 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Zsach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were transferred to Hotelito Azul Tulum and had to argue with personal to receive an equivalent room for the 2nd night. Check out was a night mare.
Stayed 2 nights in Mar 2023

2/10 Terrible

Unsun

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
Stayed 8 nights in Feb 2023

10/10 Excellent

Elizabeth

10/10 Excellent

Charlene

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022