Copal Tulum Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools

VIP Access

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Where to?

Dates

October 2025

18

November 2025

1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service

Explore the area

Calle Ixchel sn, Tulum, QROO, 77760

Place, Tulum National Park
‪4 min drive‬
Place, Playa Paraiso
‪8 min drive‬
Place, Tulum Mayan Ruins
‪9 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪56 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Deluxe Double Room, 1 King Bed, Terrace

Excellent

484 sq ft
Sleeps 2
1 King Bed

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Wonderful

1023 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 King Sofa Bed

Premium Double Room, 1 King Bed, Private Pool, Garden View

Very good

786 sq ft
Sleeps 2
1 King Bed

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Excellent

807 sq ft
Sleeps 4
1 King Bed and 1 King Sofa Bed

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Wonderful

1163 sq ft
Sleeps 4
1 King Bed and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Exceptional

1313 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 King Sofa Bed

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

969 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 King Sofa Bed

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Exceptional

1658 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Good

1776 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

2314 sq ft
3 bedrooms
Sleeps 8
2 King Beds, 2 Twin Beds and 1 King Sofa Bed

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

2303 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 4 Bedrooms, Garden View

3100 sq ft
4 bedrooms
Sleeps 10
2 King Beds, 4 Twin Beds and 1 King Sofa Bed

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

3 bedrooms
Sleeps 8
3 King Beds and 1 Double Sofa Bed

About the neighborhood

Tulum

Located in Zama, Copal Tulum Hotel is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 85-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

Tulum National Park - 4 min drive - 2.0 miles
Las Palmas Public Beach - 7 min drive - 2.9 miles
Tulum Beach - 7 min drive - 3.7 miles
Playa Paraiso - 8 min drive - 3.3 miles
Tulum Mayan Ruins - 9 min drive - 3.5 miles

Getting around

Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

‪Jasmine - ‬13 min walk
‪Coco Cafe - ‬13 min walk
‪Mercado Tulum - ‬13 min walk
‪La Cocina Del Pueblo - ‬12 min walk
‪Rossina - ‬8 min walk

About this property

Copal Tulum Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools

Guests of Copal Tulum Hotel have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking, and an airport shuttle (available 24 hours) for MXN 2500 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, express check-in, and express check-out.

43-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Private yards, minibars, and ceiling fans are other standard amenities. Change of towels is available on request.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free secured, uncovered self parking on site

Food and drink

Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 360 to 360 per person
2 restaurants
A bar/lounge
A poolside bar

Restaurants on site

Copal Gastro Bar
Kokoro

Things to do

2 outdoor pools
24-hour gym
Bicycle rentals
Bicycle tours
Full-service spa

Family friendly

2 outdoor pools
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

Coworking space

Outdoors

Firepit
Garden
Pool loungers
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool

More

Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Down comforter
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

43-inch smart TV with satellite channels
Netflix

Food and drink

Chef service
Free bottled water
Limited room service
Minibar
Restaurant dining guides

More

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Laptop workspace
Laptop-compatible safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No rollaway or extra beds are available.

Property is also known as

Copal Tulum Hotel Hotel

Copal Tulum Hotel Tulum

Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Are free cancellation options available at Copal Tulum Hotel?

Copal Tulum Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Copal Tulum Hotel?

This hotel is situated in Zama within a short 19-minute walk of Hunab Lifestyle Center and also 20 minutes on foot from Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is there parking available at Copal Tulum Hotel?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Copal Tulum Hotel?

The Healing Spot is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Copal Tulum Hotel have a casino?

No, Copal Tulum Hotel doesn't have a casino.

Will I find an indoor pool at Copal Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

Is Copal Tulum Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as 2 outdoor pools.

Does Copal Tulum Hotel have a hot tub?

No, this hotel doesn't have a spa tub.