Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
2 outdoor pools, free cabanas, pool umbrellas
Lobby
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Room service

Explore the area

View in a map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Place, Tulum National Park
    ‪3 min drive‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Terrace, View)

9.0 out of 10
Wonderful
(4 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Terrace)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Aloft Tulum is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 140-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Tulum National Park - 3 min drive - 1.8 miles
  • Tulum Beach - 6 min drive - 3.5 miles
  • Tulum Mayan Ruins - 7 min drive - 2.4 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Playa Ruinas - 11 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Jasmine - ‬14 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Escama - ‬5 min walk
  • ‪Panza Tulum - ‬8 min walk
  • ‪La Regia Tulum - ‬9 min walk

About this property

Aloft Tulum

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests staying at Aloft Tulum enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. If you drive, self parking is USD 17 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 268 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • 2 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Aloft Tulum?

Aloft Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Aloft Tulum?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Aloft Tulum on Oct 23, 2025 start from $54.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Aloft Tulum?

This hotel is situated in Zama within a 10-minute walk of Hunab Lifestyle Center and Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Will I be able to park at Aloft Tulum?

Yes, secured parking is offered for USD 17 per day. Accessible parking and electric car charging are also available for guests.

Does Aloft Tulum include a casino?

No, Aloft Tulum doesn't have a casino.

Will I find an indoor pool at Aloft Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Aloft Tulum a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and 2 restaurants.

Are there hot tubs at Aloft Tulum?

No, there isn't a spa tub at this hotel.

Does Aloft Tulum have a restaurant that serves breakfast?

Yes, Aloft Tulum has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Aloft Tulum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aloft Tulum for a fee of USD 30 per pet, per stay. The property also provides food and water bowls.

Does Aloft Tulum have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Aloft Tulum?

The closest major airport to Aloft Tulum is Tulum Intl. Airport (TQO), which is 26.2 mi away (50 minutes by car).

Can I book a room with a balcony at Aloft Tulum?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or city views.

Does Aloft Tulum have a wedding venue?

There are wedding services available at Aloft Tulum if that's in your vacation plans.

Reviews

Aloft Tulum Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 446 reviews
Rating 8 - Good. 100 out of 446 reviews
Rating 6 - Okay. 19 out of 446 reviews
Rating 4 - Poor. 14 out of 446 reviews
Rating 2 - Terrible. 15 out of 446 reviews

Reviews

6/10 Okay

Vito

Stayed 3 nights in Jul 2025

8/10 Good

Carrington

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kim

Stayed 6 nights in Jun 2025

10/10 Excellent

Laura-Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 4 nights in May 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Close to the city center and beach road. Would stay here again
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice and the location is great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Antonio

Stayed 5 nights in Apr 2025

10/10 Excellent

Nisha

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynsi

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Tulum is located in the middle of downtown. It is a well kept and clean hotel with modern design and amenities. There is a beautiful view on the rooftop that contain a swimming pool and a restaurant. Near the hotel are convenience stores and small stores. Front staff is very helpful and accommodating, especially Jorge who helped us with transportation to the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

ROSALIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy cómodo y lindo. El servicio del personal muy bueno y son muy amables
Stayed 4 nights in Apr 2025

10/10 Excellent

Rasean

Liked: Amenities
Attentive and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Reza

Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Stayed 3 nights in Apr 2025

8/10 Good

Carl

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Giuseppina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Aloft Tulum, will stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hostensia

Traveled with group
Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alesha

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Property conditions & facilities

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Stayed 1 night in Mar 2025