See all properties

Aloft Tulum

Property class: 4.5

Choose dates to view prices

Photo gallery for Aloft Tulum

A covered outdoor seating area with wicker furniture and a view of a pool and landscape.
Property video
A spacious lobby with a large seating area, a reception desk, and a view of lush greenery through large windows.
A spacious indoor area with large windows, wooden furniture, and a view of lush greenery outside.
A nighttime view of a swimming pool with lounge chairs and a wooden table in the foreground, surrounded by buildings and a view of the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av Coba Sur mz 5 L 1, Region 14, Tulum, ROO, 77760
  • Place, Hunab Lifestyle Center
    ‪2 min walk‬
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

DOUBLE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE WITH BALCONY WITH VIEWS

  • Sleeps 4

DOUBLE CITY VIEW

  • Sleeps 4

DOUBLE CITY VIEW KING BED

  • Sleeps 4

DOUBLE GUEST ROOM

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

Double or Twin CITY VIEW

  • Sleeps 6

QUADRUPLE WITH BALCONY WITH VIEWS

  • Sleeps 6

QUADRUPLE GUEST ROOM CITY VIEW

  • Sleeps 6

Room LOFT

  • Sleeps 10

Room STANDARD

  • Sleeps 10

SUITE WITH BALCONY WITH VIEWS

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8

You may also like

Ad
A resort with multiple swimming pools, a beach, and a view of the ocean.

Conrad Tulum Riviera Maya, an All-Inclusive Experience

Tulum
  • On private beach
  • Pool
  • Spa
  • All inclusive available
9.0 out of 10, Wonderful, 347 reviews
$501 nightly
The price is $609
Oct 30 - Oct 31
Total with taxes and fees
Conrad Tulum Riviera Maya, an All-Inclusive Experience

About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Aloft Tulum is within a few miles (5 km) of other popular sights such as Playa Ruinas. This 140-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Hunab Lifestyle Center - 2 min walk - 0.1 miles
  • Jaguar Park - 2 min walk - 0.1 miles
  • Dos Aguas Park - 3 min drive - 1.1 miles
  • Hospital de Tulum - 5 min drive - 1.5 miles
  • Tulum Mayan Ruins - 10 min drive - 3.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Coco Cafe - ‬15 min walk
  • ‪Jasmine - ‬15 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪La Regia Tulum - ‬9 min walk
  • ‪El Capitán - ‬7 min walk

About this property

Aloft Tulum

Guests staying at Aloft Tulum enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. If you drive, self parking is USD 17 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 268 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A resort pool area with sun loungers and umbrellas, surrounded by palm trees.
Motto by Hilton Tulum
Zama
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 396 reviews
$79 nightly
The price is $98
Nov 22 - Nov 23
Total with taxes and fees
Motto by Hilton Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered, secured self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Null
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets
  • 2 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

  • Service fee: USD 10 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Aloft Tulum?

Aloft Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to Aloft Tulum?

This hotel is situated in Zama, just steps from Hunab Lifestyle Center and Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Aloft Tulum?

Yes, secured parking is offered for USD 17 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Are there luxury amenities available at Aloft Tulum?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 2 restaurants, and a poolside bar at this hotel.

Does Aloft Tulum include a casino?

No, Aloft Tulum doesn't have a casino.

Will I find an indoor pool at Aloft Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Aloft Tulum?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and a poolside bar.

Does Aloft Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Aloft Tulum have a restaurant that serves breakfast?

Yes, Aloft Tulum has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Aloft Tulum allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Aloft Tulum and the property provides food and water bowls.

Does Aloft Tulum have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Aloft Tulum?

The closest major airport to Aloft Tulum is Tulum Intl. Airport (TQO), which is 26.9 mi away (64 minutes by car).

Are there rooms with balconies at Aloft Tulum?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy garden and city views.

Does Aloft Tulum have a wedding venue?

There are wedding services available at Aloft Tulum if that's in your vacation plans.

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 461 reviews
Rating 8 - Good. 104 out of 461 reviews
Rating 6 - Okay. 22 out of 461 reviews
Rating 4 - Poor. 14 out of 461 reviews
Rating 2 - Terrible. 15 out of 461 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Thank you everything was great .
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice and the location is great.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location, amenities and staff.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great breakfast 😊
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel/Great Location!
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean rooms. Convenient location for exploring Tulum. One day there was a shortage of towels, which was inconvenient. However, overall good for a short stay.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good location in Tulum city area.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Very good stay loved it
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and great facilities. The breakfast was excellent.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Hotel was located very well.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Aloft Tulum, will stay again!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful! I loved my stay!
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and location

Great hotel and amazing location. The staff is great and all the extra amenities (food and beverage coupons, complimentary bikes, breakfast,etc.) make the stay well worth it
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property in Tulum
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 8 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Close to the city center and beach road. Would stay here again
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness
I enjoyed my stay at Aloft Tulum, and would definitely return
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Stayed 2 nights in Feb 2025