Aloft Tulum

• Service fee: USD 10 per accommodation, per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
• Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
• Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
• Covered self parking fee: USD 17 per day
• Pet fee: USD 30 per pet, per stay
• Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM—-anytime
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and cash.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• No rollaway or extra beds are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).