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Recent guest reviews

Beautiful property, amazing views and food. Friendly staff.

We really enjoyed the restaurants, the food and the staff. Also the property is a quiet haven from the large number of people visiting Tulum. It is only a 15 minute bike ride to the Tulum ruins.

One stop shop for our entire stay. Very comfortable.

No beach access but it was not an issue at all. Biking to the beach was great

My boyfriend and I just spent a fantastic 6 days at Kore in Tulum. The staff was beyond friendly and accommodating. The resort itself was always clean and house keeping was wonderful as well. The only complaint (that my boyfriend cared for- not me) was that our hot tub appeared a little dirty when we first got to our room. Our AC broke one night when we returned back to the room and maintenance came in less than 5 minutes and fixed it promptly. When they were unsure if it was able to be fixed- they offered us another room- however it did end up getting fixed within 10 minutes and the room cooled down immediately. Other than that everything was amazing. Food was also VERY good. Exceeded my expectations. There are a decent amount of vegetarian options (not a vegetarian- just thought it was nice they had many options). Would definitely return if I every stayed in Tulum again. Location was perfect for us- right in the center of the "hip, trendy" beach area and the more "rugged" town area. We ate dinner on the beach strip every night and ventured into town for some real tacos another day. Lots of rental bikes- we rode to the Tulum ruins one day, and it's about a 20 minute ride into the beach area by bike which we also did most days because there is so much to see and AMAZING food options. Also taxis everywhere, always felt safe. 5 stars for Kore Tulum!

Check in at this property was a bit of a mess for us so maybe it’s an isolated incident. I went with a friend and we booked a 2-bed ocean view room. They assumed because we were a boy and a girl that we wanted 1-king size bed. Unfortunately we didn’t and we had to switch to a garden view room for the night and then switch to the ocean view room the day after. Our room had a really old school TV that was often staticy and skipped a lot. The remote didn’t work half the time and the AC panel was falling apart so it was difficult to change the AC setting. In between the beds the switch was falling out the wall and there was loose wires everywhere. An entire outlet was just sitting on the floor with exposed wires. Our room eventually got ants in it and the jacuzzi outside was dirty on arrival (though there is a sign saying to be mindful in using it because it takes a while to fill up). Why have it and have me pay extra and then ask me not to use it? The food is okay. The buffet changes daily but the food was hit or miss, mostly pretty blah and generic and often not cooked well or old. You can also order from the menu or room service which we found to be better food. Every time we ordered room service though they brought the wrong food. On one situation at the main restaurant they took our order and we sat there for 30-minutes waiting for no food to come out before just eating the buffet. The staff was very nice and friendly but often seem scattered and unorganized.

Location was very nice , but smaller than thought! Entertainment at night was strange a little out dated, on Saturday- Wish there was beach access- Pool bar opens late in the day and closes early that’s strange - More vegetarian meals

The property itself is in a great location. The waitstaff was great. However the check in front desk staff was some of the worst i have ever experienced. Especially the girl Yasaray no energy, no thoughtfulness, no nothing. As far as the all inclusive what Orbitz and Kore Hotel promote is false advertising. Buyer beware. The premium liquor well it was hidden and when you asked for it they ssid it was an up charge. Champagne was an up charge. These are all good things to know when choosing a place to stay. All in all we had a great time but if your expectating top service this is not where you want to go.

The hotel is quiet and beautiful. It's the perfect getaway for a relaxing vacation. The views from the hotel pool and the beach beds is incredible. The pool is clean, well kept, and big. The hotel offers transportation to the nearby beach, which was beautiful. The food at the hotel was great too! We stuck to Mexican cuisine and it was fresh and great. The staff was beyond friendly and super helpful always. We got a couple's massage at the spa and it was one of the most relaxing experiences. Loved this place!

kore was an amazing low key small all inclusive place to stay...name brand booze was plentiful and Celia delivered them to you with a smile..infused tequila bar was set up daily and we tried all flavors..all food from buffet and off the menu were very good and we tried it all...are room was huge and was cleaned daily...the resorts pools and cabana huts were clean ...the Kores grounds were beautiful...it was a very relaxing stay and we will for sure be back and i will recocomend the Kore to others...only complaint was when we went to the beach the Kore is assoiciated with we thought the food and drink would be free but you only get a small discount...the beach was very nice though!!

Thoroughly pleased with our stay. Large rooms & bathrooms, hot water with pressure, friendly staff, PHENOMENAL food. Each night is a different cuisine in the upstairs restaurant or you can choose buffet style downstairs. I’m vegetarian and there were tons of options for me. I even taught the chef how to make avocado toast for breakfast. Sergio in the lounge bar makes an awesome margarita on the rocks. The staff decorated our toom with a huge towel cake & several balloons for my fiancé’s 30th birthday. There is no beach here, however Playa paraiso is 5 min away but I highly recommend spending the day at Ziggy Beach or Casa Malca. Beaches & water is beautiful here. There are free bikes to rent to take into town, hammocks oceanside, daybeds to lounge in & a nice pool. Highly recommend this place!!

the worst food ever. It was so disgusting even the breakfast. No flavor and even sodas were flat. Staff was so nice and amazing. Owner should do better with food selections and taste. We killed a baby roach at the upper restaurant on our table.

Carr Tulum Boca Paila Km 3.85 Tulum QROO

Room options

Luxury Suite, Jetted Tub, Garden View

1 King Bed | 2 Twin Beds | Sleeps 3

Luxury Suite, Terrace

2 Double Beds | 1 King Bed | Sleeps 3

Luxury Suite, Terrace, Partial Ocean View

2 Double Beds | 1 King Bed | Sleeps 2

Honeymoon Suite, Ocean View

1 King Bed | Sleeps 2

Hotel highlights

  • Walking distance to Tulum National Park and Las Palmas Public Beach
  • Free cooked-to-order breakfast
  • Onsite dining
  • Spa

Tulum National Park is within a 5-minute walk of Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive while other popular sites like Las Palmas Public Beach are within a 15-minute stroll. This 94-room, 4.5-star property has private in-room spa tubs along with 2 restaurants and a full-service spa.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Enjoy dining at the property's 2 onsite restaurants: Nirvana Restaurant specializes in international cuisine, and serves breakfast; lunch, or Specialties Shangri-la offers relaxing ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 94 air-conditioned accommodations feature sitting areas. Guests can expect WiFi and flat-screen TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include private spa tubs, free minibar items, and coffee makers.


Property features

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive features a full-service spa, an outdoor pool, and a fitness center. You can take advantage of limited parking, along with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include 4 spa tubs, a sauna, and WiFi in public areas.

Guest reviews for Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

Everyone (30) Couples (13) Friends (1)
5
Partner Couples

Beautiful property, amazing views and food. Friendly staff.

By , from Three rivers mi on Feb 18, 2020

Review comment responded on Feb 22, 2020

Thank you very much for sharing your experience with us, and you will take part of your time, we are glad to know that you enjoyed your vacation.

5
Partner Couples

We really enjoyed the restaurants, the food and the staff. Also the property is a quiet haven from the large number of people visiting Tulum. It is only a 15 minute bike ride to the Tulum ruins.

By on Dec 22, 2019

Review comment responded on Dec 26, 2019

We appreciate you taking part of your time to share your experience with us, and knowing that you enjoyed your stay. Best regards

5
Everyone

By on Oct 26, 2019

Review comment responded on Nov 28, 2019

Thanks for your comments. Regards.

1
Everyone

By on Oct 22, 2019

5
Partner Couples

One stop shop for our entire stay. Very comfortable.

By on Jul 8, 2019

5
Partner Couples Friends

No beach access but it was not an issue at all. Biking to the beach was great

By on Jul 6, 2019

5
Everyone

By on Jul 1, 2019

5
Partner Couples

My boyfriend and I just spent a fantastic 6 days at Kore in Tulum. The staff was beyond friendly and accommodating. The resort itself was always clean and house keeping was wonderful as well. The only complaint (that my boyfriend cared for- not me) was that our hot tub appeared a little dirty when we first got to our room. Our AC broke one night when we returned back to the room and maintenance came in less than 5 minutes and fixed it promptly. When they were unsure if it was able to be fixed- they offered us another room- however it did end up getting fixed within 10 minutes and the room cooled down immediately. Other than that everything was amazing. Food was also VERY good. Exceeded my expectations. There are a decent amount of vegetarian options (not a vegetarian- just thought it was nice they had many options). Would definitely return if I every stayed in Tulum again. Location was perfect for us- right in the center of the "hip, trendy" beach area and the more "rugged" town area. We ate dinner on the beach strip every night and ventured into town for some real tacos another day. Lots of rental bikes- we rode to the Tulum ruins one day, and it's about a 20 minute ride into the beach area by bike which we also did most days because there is so much to see and AMAZING food options. Also taxis everywhere, always felt safe. 5 stars for Kore Tulum!

By on Jun 24, 2019

3
Friends

Check in at this property was a bit of a mess for us so maybe it’s an isolated incident. I went with a friend and we booked a 2-bed ocean view room. They assumed because we were a boy and a girl that we wanted 1-king size bed. Unfortunately we didn’t and we had to switch to a garden view room for the night and then switch to the ocean view room the day after. Our room had a really old school TV that was often staticy and skipped a lot. The remote didn’t work half the time and the AC panel was falling apart so it was difficult to change the AC setting. In between the beds the switch was falling out the wall and there was loose wires everywhere. An entire outlet was just sitting on the floor with exposed wires. Our room eventually got ants in it and the jacuzzi outside was dirty on arrival (though there is a sign saying to be mindful in using it because it takes a while to fill up). Why have it and have me pay extra and then ask me not to use it? The food is okay. The buffet changes daily but the food was hit or miss, mostly pretty blah and generic and often not cooked well or old. You can also order from the menu or room service which we found to be better food. Every time we ordered room service though they brought the wrong food. On one situation at the main restaurant they took our order and we sat there for 30-minutes waiting for no food to come out before just eating the buffet. The staff was very nice and friendly but often seem scattered and unorganized.

By on Jun 2, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback. We eill get in touch we the departments that are involved

4
Partner Couples

Location was very nice , but smaller than thought! Entertainment at night was strange a little out dated, on Saturday- Wish there was beach access- Pool bar opens late in the day and closes early that’s strange - More vegetarian meals

By on May 21, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback. hope to see you soon on your next vacations

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

Carr Tulum Boca Paila Km 3.85, Tulum, QROO 77780
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