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Recent guest reviews

I loved the attentive service

Fantastic place for couples!!!

Great service. A bit outdated, food is okay but the service from staff was superb.

The hotel grounds are well maintained and beautiful. The staff is extremely kind. I really enjoyed how polite and attentive the staff was during the trip. The only reason for lack of stars is the room. We had a leak in our room the last night of our stay that flooded our bathroom.

I LOVED how they were extremely resourceful and used the earth to make it a beautiful resort! I also loved how there were villas with a few rooms in each one so it didn’t feel like you were in one big “resort” it made it feel a little more secluded and private.

The staff and service was excellent. Everyone was so friendly and nice and always on top of things. When we’d leave for excursions we’d come back to a clean room and personal touches like a heart on the bed or little desserts to snack on. Everything was really clean and the location is nice as it’s close to downtown and the beach. The food is not bad but it isn’t excellent all the time it really just depends on what you get and when you get it as the dinner menu rotates it’s theme every night and sometimes it’s delicious and other times it’s ok but it is not horrible like others say, just ok. The drinks are delicious and loaded! The atmosphere is nice but it would be nicer to have some form of entertainment, there really isn’t much except some wellness classes like yoga or water aerobics. This is a really great place to stay if you don’t plan on just being at the resort the whole time as there is so much to do around and the excursions sold on site are great. However if you need a place to stay and relax and be at all day and be entertained this might not be it depending on what you’re looking for out of your experience. Overall our experience was very pleasant and I would recommend it to my friends and family. The staff really was top notch!

I like the food they are generally decent and good. However I did not like the misleading advertisements include COVID testing onsite (not true) we had to go outside of the resort searching for Covid testing. Also has one restaurant not like the resort listed on their website.

OK so the actual hotel is absolutely gorgeous and it’s kept very neatly however you should know that there’s no access to the beach on the actual property furthermore the food is not so great even worse they served us raw steak not once but twice they also got nasty with us as if it was our fault part of the problem is none of them speak any English which station fix that we also had a power outage while we were there took them seven hours to repair on the other hand room service was really fast And it was nice that you’re able to use both the pool and the gym during the Covid you also can play volleyball and work out in the pool and there’s a girl that does yoga I got a massage at the spa it was probably one of the best massage ever gotten my life and very affordable so all in all I wanna say this hotel is 4 stars.Just a tip if you go see the ruins by the hotel do not listen to the man who will try and sell you a ticket for 70 bucks to skip the line and go on the boat we didn’t skip any line there was no one online LOL we got ripped off another thing if you’re going to do snorkeling how are you doing go to the Paradiso beach and book it directly there we only paid $30 a person which was a big difference compared to the hotels company wanting 120 LOL

I didn’t like that we could not use the beach. Room was dated and not clean. Jacuzzi was dirty.

Centrally located between the village, public beaches, and ruins. Free on-site parking. Free bicycle rental. COVID-19 temperature screening. Free daily morning yoga/stretching session. All inclusive option includes all meals, room service, alcoholic and nonalcoholic drinks. Main pool has a swim up bar. 4 small jacuzzi near main pool. Cabañas available away from the pool area. Daily afternoon water aerobics and volleyball in the pool. No direct access to beach - recommend to take free bicycle to Playa Paraíso - 10min bike ride. Food menu is the same for breakfast and lunch. Dinner menu varies daily. Menu is a la carte - no buffet aside from mini cereal boxes, yogurt and fruit. No top shelf liquor. Spa available at additional cost. Every Saturday night there is performance by the pool. Free Wifi available in Galería Bar which extends to the pool area and some rooms. Room has a king size bed, TV, mini fridge with soda and water, jacuzzi, double sink, closet, safe, standing shower. Overall great hotel! Would def return.

The place was very secure and fun food is not all that. Unlimited drink boy oh boy...

Overall it's a nice resort other then cold shower and the misquotes in my bed every night I really have no complaints

Upon our arrival to the resort there was no electricity for a hour , the room had bugs and water was cold when showering . I WOULDNT RECOMMEND TO ANYONE ‼️‼️

I had no power, no service(or WiFi), no water all weekend...they lied and said it was the whole town...they gave the ppl in the resort a bucket of water to wash with. Horrible

The facility looked old. The food was not great and the AC was not working. It finally did six hours after we checked in.

Decent size room.. It was my fiancé’s birthday Management set up balloons and a happy birthday theme in the room.. Food was not so good.

Carr Tulum Boca Paila Km 3.85 Tulum QROO

Hotel highlights

  • Free cooked-to-order breakfast
  • Onsite dining
  • Spa
  • Outdoor pool

Tulum National Park is within a 5-minute walk of Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only while other popular sites like Las Palmas Public Beach are within a 15-minute stroll. This 94-room, 4.5-star property has private in-room spa tubs along with 2 restaurants and a full-service spa.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Enjoy dining at the property's 2 onsite restaurants: Nirvana Restaurant specializes in international cuisine, and serves breakfast; lunch, or Specialties Shangri-la offers relaxing ocean views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Flat-screen TVs come with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include private spa tubs, free minibar items, and sitting areas.


Property features

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only features a full-service spa, an outdoor pool, and a gym. You can take advantage of limited parking, along with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include 4 spa tubs, a sauna, and coffee/tea in a common area.

Room options

Luxury Suite, Jetted Tub, Garden View

1 King Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Everyone (34) Couples (16) Family (3) Friends (1)
5
Friends

I loved the attentive service

By on Feb 26, 2022

5
Partner Couples

Fantastic place for couples!!!

By on Jan 5, 2022

5
Partner Couples

Great service. A bit outdated, food is okay but the service from staff was superb.

By on Oct 27, 2021

4
Friends

The hotel grounds are well maintained and beautiful. The staff is extremely kind. I really enjoyed how polite and attentive the staff was during the trip. The only reason for lack of stars is the room. We had a leak in our room the last night of our stay that flooded our bathroom.

By on Oct 18, 2021

5
Family

I LOVED how they were extremely resourceful and used the earth to make it a beautiful resort! I also loved how there were villas with a few rooms in each one so it didn’t feel like you were in one big “resort” it made it feel a little more secluded and private.

By on Oct 1, 2021

4
Partner Couples

The staff and service was excellent. Everyone was so friendly and nice and always on top of things. When we’d leave for excursions we’d come back to a clean room and personal touches like a heart on the bed or little desserts to snack on. Everything was really clean and the location is nice as it’s close to downtown and the beach. The food is not bad but it isn’t excellent all the time it really just depends on what you get and when you get it as the dinner menu rotates it’s theme every night and sometimes it’s delicious and other times it’s ok but it is not horrible like others say, just ok. The drinks are delicious and loaded! The atmosphere is nice but it would be nicer to have some form of entertainment, there really isn’t much except some wellness classes like yoga or water aerobics. This is a really great place to stay if you don’t plan on just being at the resort the whole time as there is so much to do around and the excursions sold on site are great. However if you need a place to stay and relax and be at all day and be entertained this might not be it depending on what you’re looking for out of your experience. Overall our experience was very pleasant and I would recommend it to my friends and family. The staff really was top notch!

By on Jun 27, 2021

3
Friends

I like the food they are generally decent and good. However I did not like the misleading advertisements include COVID testing onsite (not true) we had to go outside of the resort searching for Covid testing. Also has one restaurant not like the resort listed on their website.

By on May 7, 2021

Review comment responded on May 11, 2021

Thank you for your review.

1
Everyone

By on Dec 14, 2020

Review comment responded on Jan 2, 2021

Thank you for sharing your experiencie with us.

3
Family

OK so the actual hotel is absolutely gorgeous and it’s kept very neatly however you should know that there’s no access to the beach on the actual property furthermore the food is not so great even worse they served us raw steak not once but twice they also got nasty with us as if it was our fault part of the problem is none of them speak any English which station fix that we also had a power outage while we were there took them seven hours to repair on the other hand room service was really fast And it was nice that you’re able to use both the pool and the gym during the Covid you also can play volleyball and work out in the pool and there’s a girl that does yoga I got a massage at the spa it was probably one of the best massage ever gotten my life and very affordable so all in all I wanna say this hotel is 4 stars.Just a tip if you go see the ruins by the hotel do not listen to the man who will try and sell you a ticket for 70 bucks to skip the line and go on the boat we didn’t skip any line there was no one online LOL we got ripped off another thing if you’re going to do snorkeling how are you doing go to the Paradiso beach and book it directly there we only paid $30 a person which was a big difference compared to the hotels company wanting 120 LOL

By , from Staten Island NY on Dec 5, 2020

Review comment responded on Jan 2, 2021

Thank you for sharing your experiencie with us.

2
Friends

I didn’t like that we could not use the beach. Room was dated and not clean. Jacuzzi was dirty.

By on Dec 4, 2020

Review comment responded on Jan 2, 2021

Thank you for sharing your experiencie with us.

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Carr Tulum Boca Paila Km 3.85, Tulum, QROO 77780
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