Gramercy Tulum

Beachfront hotel with spa services

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Where to?

Dates

July 2025

August 2025

Design Room, 1 King Bed, Hot Tub, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Room service
Bar
24/7 front desk
Housekeeping

Explore the area

Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760

Tulum Beach
‪1 min drive‬
Ven a la Luz Sculpture
‪3 min drive‬
Playa Paraiso
‪14 min drive‬
Tulum Intl. Airport (TQO)
‪62 min drive‬

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Room options

Panoramic Room, 1 King Bed, Balcony, Beachfront

Excellent

377 sq ft
Ocean view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Garden View, Beachside

Very good

377 sq ft
Beach view
Sleeps 3
1 King Bed

Design Room, 1 King Bed, Hot Tub, Ocean View

646 sq ft
Ocean view
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Located in Zona Hotelera, Gramercy Tulum is adjacent to Tulum Beach and within a 10-minute walk of other popular attractions like Sian Ka'an Biosphere Reserve. This 48-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

Tulum Beach - 1 min drive - 0.3 miles
Ven a la Luz Sculpture - 3 min drive - 2.0 miles
Las Palmas Public Beach - 12 min drive - 6.6 miles
Playa Paraiso - 14 min drive - 7.1 miles
Tulum Mayan Ruins - 19 min drive - 9.9 miles

Getting around

Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

‪Rosa Negra Tulum - ‬3 min drive
‪Hartwood - ‬3 min drive
‪La Taqueria - ‬9 min walk
‪Arca - ‬2 min drive
‪Wild - ‬4 min walk

About this property

Gramercy Tulum

Beachfront hotel with spa services

Guests of Gramercy Tulum enjoy free WiFi in public areas, spa treatment rooms, and a garden. There's limited parking, and an airport shuttle (available 24 hours) for MXN 3000 per room one-way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a picnic area and an ATM.

Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Balconies or patios, ceiling fans, and safes are also available.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

OCEANFRONT VILLA WITH PRIVATE POOL | Terrace/patio

On private beach
Spa
Pet friendly
Parking included

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limited onsite parking

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 to 500 for adults and MXN 120 to 500 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Bicycle rentals
Ecotours
Free beach club
Scooter/moped rentals

Conveniences

24-hour front desk
ATM
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Garden
On the beach
Picnic area

Spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Outdoor treatment areas
Reflexology
Sports massages
Swedish massages
Thai massages
Treatment room

Accessibility

No elevator

Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Food and drink

Champagne service
Free bottled water
Limited room service

Air conditioning
Ceiling fan
Individual decor
Iron/ironing board
Mobile key entry
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 1000 per pet, per stay, plus a deposit of MXN 2000 per stay
Dogs and cats only
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for MXN 35.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately MXN 120 to 500 for adults, and MXN 120 to 500 for children
Airport shuttle fee: MXN 3000 per room (one-way)
Pet deposit: MXN 2000 per stay
Pet fee: MXN 1000 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: MXN 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher and a first aid kit.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Los Amigos Beach Hotel Tulum

Los Amigos Beach Hotel

Los Amigos Beach Tulum

Los Amigos Beach

Gramercy Tulum Hotel

Gramercy Tulum Tulum

Gramercy Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Gramercy Tulum?

Gramercy Tulum provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to Gramercy Tulum?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Ven a la Luz Sculpture within a short drive.

Is parking available on site at Gramercy Tulum?

Yes, though parking is limited.

Is there a spa available at Gramercy Tulum?

Spa services at the hotel include deep-tissue massages, Swedish massages, aromatherapy, and reflexology.

Does Gramercy Tulum feature a casino?

No, Gramercy Tulum doesn't have a casino.

Will I find an indoor pool at Gramercy Tulum?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Gramercy Tulum?

This beachfront hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Gramercy Tulum?

No, there isn't a spa tub at this hotel.

Does Gramercy Tulum feature a restaurant that includes a breakfast menu?

Yes, Gramercy Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Gramercy Tulum allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Gramercy Tulum for a fee of MXN 1000 per pet, per stay. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

Does Gramercy Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Gramercy Tulum?

The closest major airport to Gramercy Tulum is Tulum Intl. Airport (TQO), which is about 12.8 mi away.

Are there rooms with balconies at Gramercy Tulum?

Yes, every guestroom at Gramercy Tulum comes with a balcony with some featuring ocean or garden views.

Gramercy Tulum Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Poor

Zsach

Traveled with family

Mar 29, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We were transferred to Hotelito Azul Tulum and had to argue with personal to receive an equivalent room for the 2nd night. Check out was a night mare.

Stayed 2 nights in Mar 2023

2/10 Terrible

Unsun

Mar 22, 2023

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Feb 18, 2023

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Traveled with partner

Feb 13, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.

Stayed 8 nights in Feb 2023

10/10 Excellent

Elizabeth

Dec 23, 2022

10/10 Excellent

Charlene

Dec 13, 2022

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Nov 28, 2022

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Nov 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous tranquil getaway. Steps from the ocean

Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Traveled with family

Nov 16, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Traveled with pets, Traveled with family

Nov 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We

Stayed 2 nights in Nov 2022

8/10 Good

nadia

Nov 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts

8/10 Good

Flavio

Oct 25, 2022

Stayed 4 nights in Oct 2022

10/10 Excellent

David, Salt Lake City

Traveled with partner

Oct 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property location was incredible, in that we were the last hotel property on the beach so it felt like we had the beach to ourselves. Our room was a beachfront bungalow so you could walk out the sliding front door and step onto the beach…Amazing! To make the stay exceptional the entire staff was extremely polite, kind and helpful…you could feel the sincerity. Loved this place and would definitely return.

Stayed 4 nights in Oct 2022

10/10 Excellent

Andrea

Traveled with family

Oct 21, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay in Gramercy was amazing. They even left in my room a beautiful arrangement with a Tequila bottle for my bday. The food in the restaurant really good the customer service great. I will definitely will be back. Thank you guys for an amazing Tulum experience

Stayed 3 nights in Oct 2022

10/10 Excellent

tania, Commerce twp

Traveled with partner

Oct 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We could not choose a better hotel for our first trip to Tulum, the hotel, the staff, the food, drinks…. everything was perfect

Stayed 3 nights in Oct 2022

10/10 Excellent

Ernesto

Traveled with partner

Oct 14, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Uno de los mejores hoteles de Tulum, desde el staff, la seguridad, la comida y la vista todo fue excepcional.

Stayed 3 nights in Oct 2022

8/10 Good

Mayra

Sep 6, 2022

Stayed 3 nights in Sep 2022

8/10 Good

Christine

Traveled with group

Aug 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gramercy is a beautiful beachfront hotel. I felt immersed in nature immediately upon arrival. The staff is exceptionally friendly and accommodating. Thank you to Sonia, the general manager, for always checking in on us, and upgrading our room. Thank you to Renato, at reception, for making sure our breakfast was exactly how we wanted it, especially on early mornings. And a very special thank you to Griselda, our housekeeper, for the laughs, accommodations, and unique and beautiful towel displays. Other pros: jacuzzi outside our room, hammocks all around, saw baby turtles on the shore, and all of the staff is super friendly. There is a cenote across the street where you can swim for free or rent a kayak or paddle board. The Gramercy would definitely benefit from having a pool. We went over to Be Tulum for one day to use their pool because this is off- season and the shore is *covered* in seaweed. They would also benefit from a plow truck to pick up some of the seaweed to reduce the smell. Suggestion: take a refillable water bottle/thermos and fill with bottled water from the room; they charge $8 for bottled water at the Agave restaurant on premises. Please offer more gluten friendly meals in general, especially for breakfast.

Stayed 6 nights in Aug 2022

10/10 Excellent

Blas

Traveled with partner

Aug 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I just stayed at Gramercy for 3 nights and we had a fantastic time. Johnny and Diego were very nice and extremely helpful. The entire staff was always nice and pleasant. Just keep in mind for those that want to be close to all the action, this hotel is basically the last hotel on the strip. Everything is pretty far walking distance. But not a big deal, there’s plenty of taxis. Besides that great place. 5 stars

Stayed 3 nights in Aug 2022

10/10 Excellent

Grayson

Traveled with partner

Aug 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment I booked I was impressed with the customer service provided. I was planning a surprise birthday trip for my wife, and they helped make sure everything went GREAT! Personal THANK YOU, to Renato, Johnni, Silvio, Diego, and anyone else involved who helped make our trip special. Before arriving Renato really helped to get things squared away for our arrival, and he seemed to genuinely care it went the way I wanted. They helped set up the room with my wife’s favorite cake, balloons, a towel decor cake, champagne, and even a card. They even remembered the lighter for the candles. They communicated all the way up til minutes before our arrival to make sure it was all set up correctly. Renato personally walked us to the Cenote across the street, excitedly showed us a monkey that had come on property, and constantly checked if we needed anything. Johnni helped with the birthday surprise as well, and with anything we needed from Bikes to last minute massage changes while we were there. It’s the small things that make a difference and Gramercy nailed it. Coffee is brought to your room each morning, room service if needed, etc. the property is beautiful and very well maintained. It’s also down near the other high end hotels in Tulum, so you can avoid the clubs and bar noises at night here. We stayed at another “Instagram” hotel in Tulum, and Gramercy beat them in every category. Only negative is no pool for sargassum season. Thank you we will be back!!!

Stayed 2 nights in Aug 2022