Orchid House Tulum Jungle

5.0 star property
Luxury hotel with a nearby private beach and free breakfast
VIP Access

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Photo gallery for Orchid House Tulum Jungle

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area
Pool
Living area
Jungle Suite w/private bathtub | 3 bedrooms, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Tulum National Park
    ‪3 min drive‬
  • Playa Paraiso
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • 2691 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • 2583 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Master Luxury Suite w/private bathtub 2nd Floor

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Orchid House Tulum Jungle is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 10-room, 5-star hotel welcomes guests with free breakfast, a private beach, and free in-room WiFi.

What's nearby

  • Tulum National Park - 3 min drive - 1.8 miles
  • Las Palmas Public Beach - 6 min drive - 2.7 miles
  • Gran Cenote - 6 min drive - 4.2 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Tulum Mayan Ruins - 8 min drive - 3.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬5 min walk
  • ‪Rossina - ‬4 min walk
  • ‪Jade Cafe Tulum - ‬18 min walk
  • ‪Casa Sofia - ‬18 min walk

About this property

Orchid House Tulum Jungle

Luxury hotel with a nearby private beach and free breakfast
Orchid House Tulum Jungle features free WiFi in public areas, spa services, and a terrace. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 240 per vehicle roundtrip. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include wedding services, a garden, and a picnic area.
Guests can expect to find free WiFi. Beds are dressed in down comforters and bathrooms offer rainfall showers and hair dryers. Other amenities include minibars, coffee makers, and ceiling fans.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Orchid House Tulum Jungle?

Orchid House Tulum Jungle provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see close to Orchid House Tulum Jungle?

This hotel is situated in Zama within a short 14-minute walk of Jaguar Park and also 15 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is there parking available at Orchid House Tulum Jungle?

Yes, though parking is limited.

Is there a spa available at Orchid House Tulum Jungle?

Spa services at the hotel include couples treatments and massages.

Does Orchid House Tulum Jungle include a casino on the premises?

No, Orchid House Tulum Jungle doesn't have a casino.

Will I find an indoor pool at Orchid House Tulum Jungle?

No, there is no indoor pool at this hotel.

Is Orchid House Tulum Jungle good for couples?

There are many amenities for couples at this hotel, including a beach bar and a restaurant plus some guestrooms feature private pools.

Does Orchid House Tulum Jungle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Orchid House Tulum Jungle feature a restaurant that includes a breakfast menu?

Yes, Orchid House Tulum Jungle serves free continental breakfast each morning from its restaurant.

Will Orchid House Tulum Jungle allow pets to stay for free?

No, pets and service animals aren't allowed at Orchid House Tulum Jungle.

Does Orchid House Tulum Jungle have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Orchid House Tulum Jungle?

The closest major airport to Orchid House Tulum Jungle is Tulum Intl. Airport (TQO), which is 25.8 mi away (48 minutes by car).

Are there rooms with balconies at Orchid House Tulum Jungle?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden views.

Does Orchid House Tulum Jungle offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Orchid House Tulum Jungle.

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 192 reviews
Rating 8 - Good. 28 out of 192 reviews
Rating 6 - Okay. 6 out of 192 reviews
Rating 4 - Poor. 5 out of 192 reviews
Rating 2 - Terrible. 7 out of 192 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Romuald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025

10/10 Excellent

Nazim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Creishawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Stayed 7 nights in Apr 2025

8/10 Good

Jedediah

Traveled with partner
Liked: Amenities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Stayed 3 nights in Apr 2025

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Michelle

Traveled with family and small children
Liked: Staff & service
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Business traveler
Liked: Room comfort
Disliked: Staff & service

It’s fine

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible place! Must Stay!

BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luba

Stayed 6 nights in Dec 2024

10/10 Excellent

Porche'

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was so beautiful. I found it on TikTok. It was surrounded by greenery. I will most definitely book again if I travel back to Mexico
Stayed 5 nights in Mar 2023

10/10 Excellent

Ubaldo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 2 nights in Dec 2024

8/10 Good

Rameen

Traveled with partner
Disliked: Staff & service
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
Stayed 7 nights in Dec 2024

10/10 Excellent

Simon

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jason A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024