Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.
The property itself it’s amazing! I loved the vibes, the Style. Buy only two restaurants with very small menus, and expensive food and drinks. Continental breakfast was ok. The beach was filled with seaweed , but I am sure that’s hard to control. Bad smell coming from the bathroom. It’s dangerous to walk out of the property at night. I got grabbed by a young man a block away from the property coming from the market. It’s not safe to walk outside the building at night. Overall experience was good but I wouldn’t go back in May bc of the seaweed. I recommend try to find out when it’s cleaner.
I love the location and the layout. Lots of trees onsite & very little concrete. Hopefully the yoga studios get busy again, but understandable per COVID times.
My room was right off the water with a consistent cooling breeze. Very scenic, the staff was friendly and helpful too. My room did not have air conditioning, but the cooling breeze made it tolerable. It's a 15-minute walk from the more busy parts of the hotel zone, this could be a pro or a con depending on your likes.
this place is absolutely disgusting ! I have the beachfront Bungalo which is the nicest room in the entire resort and every day I would wake up to the toxic smell a dead fish in the sea weed washed up on my doorstep's which cost me to end up in the hospital due to the smell of bacteria. The hotel manager does not care and he is very very rude
We had an incredible stay. Simple, comfortable, beautiful grounds. The yoga classes were great; spa treatments a real treat. The staff is friendly, helpful, professional. Not the fanciest place it town, but exactly what we were looking for. A true retreat.
their beach is much longer, prettier and less cluttered with beach furniture, etc. than other nearby hotels' beaches. the beach is very pristine and without rocks. the cabanas are very comfortable, with thatched roofs and the entire property is very picturesque and well-maintained. the employees are very friendly and helpful. upon arrival, in the reception area i was given a glass of cool juice, a warm welcome and was greeted by the general manager who thanked us for coming and gave us his card, should we want to contact him. he was often in the dining room saying "hello" to the guests. we had no need to contact him as everything was perfect!
Located in Zona Hotelera, Maya Tulum by G Hotels is adjacent to Tulum Beach with other popular attractions like Tulum National Park within a couple of miles (3 km). This 51-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:30 AM.
Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
Guests of Maya Tulum by G Hotels have access to a full-service spa, an outdoor pool, and spa treatment rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a meeting room, and a computer station.
Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.
The property itself it’s amazing! I loved the vibes, the Style. Buy only two restaurants with very small menus, and expensive food and drinks. Continental breakfast was ok. The beach was filled with seaweed , but I am sure that’s hard to control. Bad smell coming from the bathroom. It’s dangerous to walk out of the property at night. I got grabbed by a young man a block away from the property coming from the market. It’s not safe to walk outside the building at night. Overall experience was good but I wouldn’t go back in May bc of the seaweed. I recommend try to find out when it’s cleaner.
I love the location and the layout. Lots of trees onsite & very little concrete. Hopefully the yoga studios get busy again, but understandable per COVID times.
Thank you for your comments, hope you can visit us again, we're currently renovating the hotel so new amenities are comming soon.
My room was right off the water with a consistent cooling breeze. Very scenic, the staff was friendly and helpful too. My room did not have air conditioning, but the cooling breeze made it tolerable. It's a 15-minute walk from the more busy parts of the hotel zone, this could be a pro or a con depending on your likes.
Dear guest, Many thanks for your preference and for your feedback. Thanks for sharing your experience with us. We hope to welcome you again very soon! Warmly.
this place is absolutely disgusting ! I have the beachfront Bungalo which is the nicest room in the entire resort and every day I would wake up to the toxic smell a dead fish in the sea weed washed up on my doorstep's which cost me to end up in the hospital due to the smell of bacteria. The hotel manager does not care and he is very very rude
We had an incredible stay. Simple, comfortable, beautiful grounds. The yoga classes were great; spa treatments a real treat. The staff is friendly, helpful, professional. Not the fanciest place it town, but exactly what we were looking for. A true retreat.
their beach is much longer, prettier and less cluttered with beach furniture, etc. than other nearby hotels' beaches. the beach is very pristine and without rocks. the cabanas are very comfortable, with thatched roofs and the entire property is very picturesque and well-maintained. the employees are very friendly and helpful. upon arrival, in the reception area i was given a glass of cool juice, a warm welcome and was greeted by the general manager who thanked us for coming and gave us his card, should we want to contact him. he was often in the dining room saying "hello" to the guests. we had no need to contact him as everything was perfect!
Thank you Sandra! We are fortunate to have the largest beachfront space in Tulum. We hope that you will come back and visit again soon!
Dear Kari Thank you very much for sharing your experience with us in Maya Tulum, we're happy to read about your spouse is recovering from the recent surgery and that you've enjoyed the the private beach and thank you very much for letting us know about the great oportunities we have to improve our services, be sure that we're working to assure the whole experince inside the room and all ilumination that people needs inside the bathroom aswell as our continus working to reduce our time for serving the food in our spots. We appreciate all this observations and be sure we'll manage it so we invite you again for a future stay in order to prove that we'll been take action on it.