The property itself it’s amazing! I loved the vibes, the Style. Buy only two restaurants with very small menus, and expensive food and drinks. Continental breakfast was ok. The beach was filled with seaweed , but I am sure that’s hard to control. Bad smell coming from the bathroom. It’s dangerous to walk out of the property at night. I got grabbed by a young man a block away from the property coming from the market. It’s not safe to walk outside the building at night. Overall experience was good but I wouldn’t go back in May bc of the seaweed. I recommend try to find out when it’s cleaner.
I love the location and the layout. Lots of trees onsite & very little concrete. Hopefully the yoga studios get busy again, but understandable per COVID times.
My room was right off the water with a consistent cooling breeze. Very scenic, the staff was friendly and helpful too. My room did not have air conditioning, but the cooling breeze made it tolerable. It's a 15-minute walk from the more busy parts of the hotel zone, this could be a pro or a con depending on your likes.
this place is absolutely disgusting ! I have the beachfront Bungalo which is the nicest room in the entire resort and every day I would wake up to the toxic smell a dead fish in the sea weed washed up on my doorstep's which cost me to end up in the hospital due to the smell of bacteria. The hotel manager does not care and he is very very rude
We had an incredible stay. Simple, comfortable, beautiful grounds. The yoga classes were great; spa treatments a real treat. The staff is friendly, helpful, professional. Not the fanciest place it town, but exactly what we were looking for. A true retreat.
their beach is much longer, prettier and less cluttered with beach furniture, etc. than other nearby hotels' beaches. the beach is very pristine and without rocks. the cabanas are very comfortable, with thatched roofs and the entire property is very picturesque and well-maintained. the employees are very friendly and helpful. upon arrival, in the reception area i was given a glass of cool juice, a warm welcome and was greeted by the general manager who thanked us for coming and gave us his card, should we want to contact him. he was often in the dining room saying "hello" to the guests. we had no need to contact him as everything was perfect!
Maya Tulum by G Hotels places you next to Tulum Beach and within 2 miles (3 km) of other popular attractions like Tulum National Park. This 51-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:30 AM.
Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
Guests of Maya Tulum by G Hotels have access to a full-service spa, an outdoor pool, and spa treatment rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a computer station, and a terrace.
The property itself it’s amazing! I loved the vibes, the Style. Buy only two restaurants with very small menus, and expensive food and drinks. Continental breakfast was ok. The beach was filled with seaweed , but I am sure that’s hard to control. Bad smell coming from the bathroom. It’s dangerous to walk out of the property at night. I got grabbed by a young man a block away from the property coming from the market. It’s not safe to walk outside the building at night. Overall experience was good but I wouldn’t go back in May bc of the seaweed. I recommend try to find out when it’s cleaner.
I love the location and the layout. Lots of trees onsite & very little concrete. Hopefully the yoga studios get busy again, but understandable per COVID times.
My room was right off the water with a consistent cooling breeze. Very scenic, the staff was friendly and helpful too. My room did not have air conditioning, but the cooling breeze made it tolerable. It's a 15-minute walk from the more busy parts of the hotel zone, this could be a pro or a con depending on your likes.
Dear guest, Many thanks for your preference and for your feedback. Thanks for sharing your experience with us. We hope to welcome you again very soon! Warmly.
this place is absolutely disgusting ! I have the beachfront Bungalo which is the nicest room in the entire resort and every day I would wake up to the toxic smell a dead fish in the sea weed washed up on my doorstep's which cost me to end up in the hospital due to the smell of bacteria. The hotel manager does not care and he is very very rude
We had an incredible stay. Simple, comfortable, beautiful grounds. The yoga classes were great; spa treatments a real treat. The staff is friendly, helpful, professional. Not the fanciest place it town, but exactly what we were looking for. A true retreat.
their beach is much longer, prettier and less cluttered with beach furniture, etc. than other nearby hotels' beaches. the beach is very pristine and without rocks. the cabanas are very comfortable, with thatched roofs and the entire property is very picturesque and well-maintained. the employees are very friendly and helpful. upon arrival, in the reception area i was given a glass of cool juice, a warm welcome and was greeted by the general manager who thanked us for coming and gave us his card, should we want to contact him. he was often in the dining room saying "hello" to the guests. we had no need to contact him as everything was perfect!
Thank you Sandra! We are fortunate to have the largest beachfront space in Tulum. We hope that you will come back and visit again soon!
Thank you for your comments, hope you can visit us again, we're currently renovating the hotel so new amenities are comming soon.