Hotel Bardo

5.0 star property
Luxury hotel with a full-service spa and an outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for Hotel Bardo

Outdoor pool
Deluxe Cabin | 1 bedroom, premium bedding, down comforters, pillowtop beds
Deluxe Villa | 1 bedroom, premium bedding, down comforters, pillowtop beds
Garden
Couples treatment rooms, hot stone massages, deep-tissue massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Tulum National Park
    ‪5 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Cabin

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Villa

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Tulum City Center within a short walk of Hospital de Tulum, Hotel Bardo is within a mile (2 km) of Dos Aguas Park. This 30-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • Tulum National Park - 5 min drive - 2.0 miles
  • Gran Cenote - 6 min drive - 3.3 miles
  • Tulum Mayan Ruins - 10 min drive - 3.9 miles
  • Tulum Beach - 10 min drive - 5.0 miles
  • Playa Paraiso - 12 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪Asian Bodega - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪Fondo de Bikini - ‬12 min walk

About this property

Hotel Bardo

Luxury hotel with a full-service spa and an outdoor pool
Guests staying at Hotel Bardo enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with access to locker space, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a library, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Private pools, dining areas, and sitting areas are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Languages

English, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 20 per accommodation, per night
  • Dogs only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 5 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Are free cancellation options available at Hotel Bardo?

Hotel Bardo provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bardo?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Bardo on Jun 28, 2025 start from $276.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Bardo?

This hotel is situated in Tulum City Center within a short 18-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Hotel Bardo?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Bardo?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, and couples treatments.

Does Hotel Bardo include a casino on the premises?

No, Hotel Bardo doesn't have a casino.

Is there an indoor pool at Hotel Bardo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Bardo?

There are many amenities for couples at this hotel, including a private pool and in-room massages as well as an outdoor pool.

Are there hot tubs at Hotel Bardo?

No, there isn't a spa tub at this hotel.

Does Hotel Bardo have a restaurant that serves breakfast?

Yes, Hotel Bardo serves continental breakfast for a surcharge each morning at Milam.

Does Hotel Bardo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bardo for a fee of USD 20 per accommodation, per night. The property also provides food and water bowls.

Does Hotel Bardo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Bardo?

The closest major airport to Hotel Bardo is Tulum Intl. Airport (TQO), which is 24.3 mi away (42 minutes by car).

Can I book a room with a balcony at Hotel Bardo?

No, there aren't any guestrooms with balconies at Hotel Bardo.

Does Hotel Bardo have a wedding venue on site?

Take advantage of the wedding venue at Hotel Bardo if you plan to say "I do" during your trip.

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 391 reviews
Rating 8 - Good. 37 out of 391 reviews
Rating 6 - Okay. 15 out of 391 reviews
Rating 4 - Poor. 4 out of 391 reviews
Rating 2 - Terrible. 8 out of 391 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Itzell

Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence!

The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible birthday experience at this beautiful Mexican retreat hotel! From the moment we arrived, the hosts went above and beyond to make sure my woman and I had the best time. They were so attentive and thoughtful, ensuring we enjoyed every moment of the in-house amenities and activities. The hotel itself is absolutely stunning, and the beauty of the place really made us feel connected with nature – it was the perfect escape. Highly recommend starting the day with the morning activities like meditation and yoga – it was such a peaceful way to begin each day. And if you're a fan of breakfast, don't miss out on their French toast – it's incredible! The hosts were so kind and even gave us amazing recommendations for places to visit in the city. Not only did they treat us like royalty, but their communication was exceptional too. They were always available on WhatsApp, responding instantly at any time of the day or night, even before and after our stay. This place truly made my birthday celebration unforgettable, and I can’t recommend it enough! You want a high-class experience, don’t you?
Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 5 nights in Feb 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanna

What an oasis! The rooms are intimate and perfect for a couples get away…food at both Bardo and Vida(sister restaurant) were really good and we did a couples massage with Abagail Gloria…OMG, they were the best! Alexandro up front helped us out and Martine at Vida was so good! We will definitely be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Birthday trip, I’ll certainly be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Clarissa

Stayed 7 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pools would be nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were absolutely amazing! They were so friendly and professional, and they really made us feel at home. The hotel itself is gorgeous - it’s like stepping into a real-life paradise!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance in the Jungle

Hotel Bardo is truly a gem! The landscape design, lush foliage, and inventive pools create an almost magical atmosphere—tranquil, immersive, and beautifully designed. The rooms are luxurious and chic, blending modern comfort with a serene, nature-inspired aesthetic. Many reviews mention that the hotel isn’t close to the beach, and that’s true—it’s about a 15-minute drive to the shoreline and a bit longer to the hotel zone. If your main priority is being on the beach, you may find yourself spending a lot of time in transit and paying for parking and beach club access. However, if you’re looking for a unique, relaxing stay with stunning architecture, incredible pools, and an overall dreamy ambiance, Bardo is absolutely worth it. The staff is warm and attentive, and the hotel offers great classes and activities to enhance the experience. I plan to return to Tulum and would love to stay at Bardo for 1-2 nights before moving to the beach for the remainder of my trip. Also, note that Bardo has a sister property right next door with another pool and restaurant that guests can use—we didn’t realize this at first! Additionally, their other sister property, Milam, might be an even better fit for some travelers, as it offers reciprocal access to classes and a slightly different vibe—definitely worth looking into before booking. Overall, Hotel Bardo is an outstanding choice for those seeking a peaceful, design-forward retreat in Tulum. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great esthetics. The staff was so pleased and courteous. I definitely recommend and rate a 10/10
Stayed 3 nights in Jan 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were very nice and helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Stayed 3 nights in Jan 2025

10/10 Excellent

Rov

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
Stayed 2 nights in Jan 2025

10/10 Excellent

Norma

Stayed 3 nights in Jan 2025

10/10 Excellent

Nellysa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place to relaxed. Im very satisfied and pleased with my stay in general. 5stars
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher Neal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardo was fantastic and made our first trip to Tulum really memorable. Amazing service (thank you Fernando for taking care of us!), great food at the restaurant, and a beautiful property villas. Highly recommend this to anyone, whether it’s your first time exploring Tulum or the hundredth time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bardo did not disappoint! It is beautiful and serene. Diego the wellness manager is absolutely amazing. The sessions were wonderful. I only suggest the rooms had better lighting and be just a bit more fuctional. The esthetics are beyond gorgeous. The functionality was a bit difficult.
Stayed 6 nights in Dec 2024