Skip to main content
Beginning of main content

Recent guest reviews

Try to sell you on something every time you see someone from the hotel

Boring hotel, not really worth it. The beach chairs are mega cheap. Not worth the money.

Ana Y Jose Charming Hotel & Spa exceeded all of our expectations immensely in every way! All of the staff were helpful, friendly, informed, and a pleasure to interact with. It was a happy atmosphere the entire time we were there. We took the time to walk the incredible beach that fronts Ana Y Jose and we took notice of all the other hotels along the long stretch of the beach, and we all decided we would rather stay at Ana Y Jose than any of the others. It might have been slightly more expensive but it was worth every penny! Valet parking with staff there waiting for us! The restaurant serves superb fresh cuisine with friendly waiters. Serene environment without the obnoxious loud music and booze fest present at many of the other locales. If you want the party animal atmosphere it is within walking distance without being so close as to influence the pleasantness and the serenity of Ana Y Jose. The only thing wrong with our visit to Ana Y Jose was that three nights were not enough and we would have stayed longer! If we ever get the chance to visit Tulum again we will be staying at Ana Y Jose! Just cannot say enough good things about this wonderful property, location, and experience! Five Stars and Two Thumbs way up!! Highly recommended so don’t miss it! You will not be disappointed! Be sure to say “hola” to Napoleon the Parrot when you check in! ***** A++++ All The Way!!!! :o) :o) :o)

We are glad we chose this hotel. The staff was attentive and friendly. Luis and Wiliam are efficient and hard working all the while with a smile on their face.

Ana y Jose's is an amazing hotel. We spent four nights there in an ocean suite and the staff could not have been friendlier or more accommodating! From the staff at the spa to the restaurant people to the people in reception, everyone was very helpful and went out of their way to make sure our stay was perfect. And it was! I would highly recommend this hotel.

The hotel was very beautiful. Clean and well maintained. The staff was very friendly. Pristine white sand beach feet from your door. The only small annoyance, our room was missing an alarm clock and we couldn't be provided with one. We set a wake up call which was 30 minutes late! Pretty small inconvenience. Over all a very good experience.

Carretera Tulum Boca Paila Km 7 Tulum QROO

Hotel highlights

  • Steps from Tulum Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free valet and uncovered self parking

Ana y Jose Hotel & Spa Tulum places you next to Tulum Beach and within a few miles (5 km) of other popular attractions like Sian Ka'an Biosphere Reserve. This 32-room, 4.5-star hotel has a private beach, a full-service spa, and 2 restaurants.


Dining

Free continental breakfast is offered each morning. Enjoy dining at one of 2 onsite restaurants including ANA Y JOSE, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception.


Rooms

Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, iPod docks, and sofa beds are other standard amenities.


Property features

Guests of Ana y Jose Hotel & Spa Tulum have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 220 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Suite, 2 Bedrooms (Jungle View)

2 Queen Beds and 1 King Bed | Sleeps 4

Family House, 4 Bedrooms, Private Pool (Casa de agua)

3 King Beds | Sleeps 10

Villa (Coba)

3 King Beds | Sleeps 6

Superior Room, Garden View

1 King Bed | Sleeps 2

Guest reviews for Ana y Jose Hotel & Spa Tulum

Everyone (4) Couples (2)
2
Friends

Try to sell you on something every time you see someone from the hotel

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Good morning dear guest. We would like to let you know that we do not push sells to our guests. It´s not alowed to do that. Our commitment is to do of your vacations one of the best experience in Tulum. Please provide us more information to verify what happened. Have a great day. Regards

4
Everyone

By on Dec 3, 2019

3
Everyone

Boring hotel, not really worth it. The beach chairs are mega cheap. Not worth the money.

By , from New York on Nov 7, 2018

Review comment responded on Nov 13, 2018

Dear Mr. Juan: Thank you for sharing your experience with us up of your visit. Comments and suggestions help us, so I do appreciate you taking the time to share your feedback with us. Kind regards

5

ana y jose charming hotel & spa is a standout! :o)

Everyone

Ana Y Jose Charming Hotel & Spa exceeded all of our expectations immensely in every way! All of the staff were helpful, friendly, informed, and a pleasure to interact with. It was a happy atmosphere the entire time we were there. We took the time to walk the incredible beach that fronts Ana Y Jose and we took notice of all the other hotels along the long stretch of the beach, and we all decided we would rather stay at Ana Y Jose than any of the others. It might have been slightly more expensive but it was worth every penny! Valet parking with staff there waiting for us! The restaurant serves superb fresh cuisine with friendly waiters. Serene environment without the obnoxious loud music and booze fest present at many of the other locales. If you want the party animal atmosphere it is within walking distance without being so close as to influence the pleasantness and the serenity of Ana Y Jose. The only thing wrong with our visit to Ana Y Jose was that three nights were not enough and we would have stayed longer! If we ever get the chance to visit Tulum again we will be staying at Ana Y Jose! Just cannot say enough good things about this wonderful property, location, and experience! Five Stars and Two Thumbs way up!! Highly recommended so don’t miss it! You will not be disappointed! Be sure to say “hola” to Napoleon the Parrot when you check in! ***** A++++ All The Way!!!! :o) :o) :o)

By , from Hawthorne, California on Nov 12, 2017

5
Couples

We are glad we chose this hotel. The staff was attentive and friendly. Luis and Wiliam are efficient and hard working all the while with a smile on their face.

By , from St. Louis, MO on Oct 15, 2017

Review comment responded on Dec 5, 2017

Thank you very much for your comments

5

best place on tulum beach

Everyone

Ana y Jose's is an amazing hotel. We spent four nights there in an ocean suite and the staff could not have been friendlier or more accommodating! From the staff at the spa to the restaurant people to the people in reception, everyone was very helpful and went out of their way to make sure our stay was perfect. And it was! I would highly recommend this hotel.

By , from Carbondale, CO on Dec 8, 2016

4

must do vacation

Couples

The hotel was very beautiful. Clean and well maintained. The staff was very friendly. Pristine white sand beach feet from your door. The only small annoyance, our room was missing an alarm clock and we couldn't be provided with one. We set a wake up call which was 30 minutes late! Pretty small inconvenience. Over all a very good experience.

By on Nov 5, 2013

url importing http://www.orbitz.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews
There was an error importing /Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews

Frequently asked questions