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Ana y Jose Tulum Hotel & Spa

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40-inch Smart TV with satellite channels, TV
Property video
Couples treatment rooms, body treatments, aromatherapy
Breakfast, lunch, dinner served; international cuisine, beach views
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬
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Room options

View all photos for Villa Coba

Premium bedding, down comforters, minibar, in-room safe

Villa Coba

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Superior Garden

Terrace/patio

Superior Garden

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

2 Bedroom Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Feelings OV

Premium bedding, down comforters, minibar, in-room safe

Feelings OV

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Charming OV

Beach/ocean view

Charming OV

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Charming Garden

Premium bedding, down comforters, minibar, in-room safe

Charming Garden

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Casa del Agua

Premium bedding, down comforters, minibar, in-room safe

Casa del Agua

  • Ocean view
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds
  • Free WiFi

View all photos for Manglar

Manglar | Premium bedding, down comforters, minibar, in-room safe

Manglar

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Zona Hotelera, Ana y Jose Tulum Hotel & Spa is adjacent to Tulum Beach with other popular attractions like Sian Ka'an Biosphere Reserve within a within a few miles (5 km). This 4.5-star hotel welcomes guests with 32 rooms and conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 10 min walk - 0.5 miles
  • Playa Paraiso - 11 min drive - 4.4 miles
  • Playa Ruinas - 18 min drive - 5.5 miles
  • Tulum Mayan Ruins - 18 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Mia Restaurant & Beach Club - ‬3 min walk
  • ‪The Coffee - ‬4 min walk
  • ‪Bula Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬6 min walk

About this property

Ana y Jose Tulum Hotel & Spa

At Ana y Jose Tulum Hotel & Spa, guests enjoy a private beach, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 4940 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen

Things to do

  • Beach club
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 1984
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 700 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Resort fee: MXN 380 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 02456748

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Y JOSE

ANA Y JOSE CHARMING

ANA Y JOSE CHARMING HOTEL

ANA Y JOSE CHARMING HOTEL Tulum

ANA Y JOSE CHARMING Tulum

ANA Y JOSE HOTEL

HOTEL ANA Y JOSE

Ana y Jose Charming Hotel Tulum

Ana y Jose Charming Hotel

Ana y Jose Charming Tulum

Ana y Jose Charming

Hotel Ana y Jose Charming Hotel And Spa Tulum

Tulum Ana y Jose Charming Hotel And Spa Hotel

Hotel Ana y Jose Charming Hotel And Spa

Ana y Jose Charming Hotel And Spa Tulum

Ana y Jose Charming Hotel Spa

Ana Y Jose Charming Tulum

Frequently asked questions

What can I see around Ana y Jose Tulum Hotel & Spa?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

How much does it cost to stay at Ana y Jose Tulum Hotel & Spa?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Ana y Jose Tulum Hotel & Spa on Jun 5, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Ana y Jose Tulum Hotel & Spa?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at Ana y Jose Tulum Hotel & Spa?

Om Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Are there luxury amenities available at Ana y Jose Tulum Hotel & Spa?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and an ocean-view restaurant at this hotel.

Does Ana y Jose Tulum Hotel & Spa feature a casino?

No, Ana y Jose Tulum Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Ana y Jose Tulum Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Ana y Jose Tulum Hotel & Spa?

This boutique hotel offers many amenities for couples, including in-room massages as well as a private beach and an ocean-view restaurant.

Does Ana y Jose Tulum Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ana y Jose Tulum Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Ana y Jose Tulum Hotel & Spa serves free cooked-to-order breakfasts at Ana’s Kitchen each morning.

Will Ana y Jose Tulum Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Ana y Jose Tulum Hotel & Spa for a fee of MXN 700 per pet, per night. The property also provides food and water bowls.

Does Ana y Jose Tulum Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ana y Jose Tulum Hotel & Spa?

The closest major airport to Ana y Jose Tulum Hotel & Spa is Tulum Intl. Airport (TQO), which is 28.5 mi away (57 minutes by car).

Are there rooms with balconies at Ana y Jose Tulum Hotel & Spa?

Yes, every guestroom at Ana y Jose Tulum Hotel & Spa comes with a balcony and some offer ocean and garden views.

Does Ana y Jose Tulum Hotel & Spa have a wedding venue on site?

There are wedding services available at Ana y Jose Tulum Hotel & Spa if that's in your vacation plans.

Ana y Jose Tulum Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 231 reviews
Rating 8 - Good. 49 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 7 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Stayed 3 nights in Feb 2026

4/10 Poor

Danny

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Stayed 6 nights in Dec 2025

6/10 Okay

shahram, Irvine

It was OK
Stayed 1 night in Dec 2025

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
Beautiful place good service
Stayed 5 nights in Dec 2025

10/10 Excellent

Sulagna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good porquekwh me gustó porque why
Stayed 3 nights in Oct 2025

10/10 Excellent

Dagmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
Stayed 5 nights in Oct 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful stay thank you for everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Maksim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 4 nights in Jul 2025

8/10 Good

Pedro, Weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Stayed 3 nights in Apr 2025

10/10 Excellent

Chamil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Stayed 5 nights in Mar 2025

6/10 Okay

Ivan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Stayed 3 nights in Mar 2025

8/10 Good

Brenda Roberta

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Chicago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beachfront resort
Stayed 7 nights in Feb 2025

10/10 Excellent

Donald

Stayed 4 nights in Jan 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
Stayed 3 nights in Jan 2025

8/10 Good

Juliana

Stayed 4 nights in Dec 2024

2/10 Terrible

Policarpio

Traveled with family
Disliked: Amenities
Price was way up horrible service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Stayed 6 nights in Dec 2024

10/10 Excellent

GABRIELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis
Stayed 1 night in Nov 2024

10/10 Excellent

Dagmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Stayed 5 nights in Oct 2024

2/10 Terrible

Hassam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect case of false advertisement. It's a horrible hotel, I felt I was in a Netflix horror movie. I left the hotel did not get refund or credit. That was $4,500 down the drain.
Stayed 6 nights in Oct 2024

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