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Ana y Jose Tulum Hotel & Spa

4.5 star property
Luxury hotel on the beach, with outdoor pool
VIP Access

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Photo gallery for Ana y Jose Tulum Hotel & Spa

Exterior
Breakfast, lunch, dinner served; international cuisine, beach views
Terrace/patio
1 bedroom, premium bedding, down comforters, minibar
40-inch Smart TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Room service
  • Breakfast included

Explore the area

View in a map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Villa (Coba)

40-inch Smart TV with satellite channels, TV

Villa (Coba)

  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, Garden View

Terrace/patio

Superior Room, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Jungle View)

40-inch Smart TV with satellite channels, TV

Suite, 2 Bedrooms (Jungle View)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, Ocean View (Feelings)

1 bedroom, premium bedding, down comforters, minibar

Room, Ocean View (Feelings)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Charming)

40-inch Smart TV with satellite channels, TV

Room, Ocean View (Charming)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Garden View (Charming)

1 bedroom, premium bedding, down comforters, minibar

Room, Garden View (Charming)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 4 Bedrooms (Casa de agua)

1 bedroom, premium bedding, down comforters, minibar

Family Room, 4 Bedrooms (Casa de agua)

  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 3 King Beds

View all photos for Manglar Room

Manglar Room | Terrace/patio

Manglar Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Ana y Jose Tulum Hotel & Spa is adjacent to Tulum Beach with other popular attractions like Sian Ka'an Biosphere Reserve within a within a few miles (5 km). This 4.5-star hotel welcomes guests with 32 rooms and conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 10 min walk - 0.5 miles
  • Tulum National Park - 9 min drive - 3.1 miles
  • Playa Paraiso - 13 min drive - 4.4 miles
  • Tulum Mayan Ruins - 20 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • ‪Tacos Papi - ‬7 min walk
  • ‪Checkpoint Ciao - ‬6 min walk
  • ‪Taboo Beach Club - ‬2 min walk
  • ‪Chambao - ‬2 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Ana y Jose Tulum Hotel & Spa

Luxury hotel on the beach, with outdoor pool
At Ana y Jose Tulum Hotel & Spa, guests enjoy a private beach, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 4940 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen

Things to do

  • Beach club
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 1984
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 700 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Resort fee: MXN 380 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

What can I see around Ana y Jose Tulum Hotel & Spa?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Will I be able to park at Ana y Jose Tulum Hotel & Spa?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Ana y Jose Tulum Hotel & Spa?

Om Spa is the hotel's spa and services include Swedish massages, hot stone massages, Ayurvedic treatments, and reflexology.

Does Ana y Jose Tulum Hotel & Spa feature a casino?

No, Ana y Jose Tulum Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Ana y Jose Tulum Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ana y Jose Tulum Hotel & Spa a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Ana y Jose Tulum Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Ana y Jose Tulum Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Ana y Jose Tulum Hotel & Spa serves free cooked-to-order breakfasts at Ana’s Kitchen each morning.

Will Ana y Jose Tulum Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Ana y Jose Tulum Hotel & Spa for a fee of MXN 700 per pet, per night. The property also provides food and water bowls.

Does Ana y Jose Tulum Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ana y Jose Tulum Hotel & Spa?

The closest major airport to Ana y Jose Tulum Hotel & Spa is Tulum Intl. Airport (TQO), which is 28.5 mi away (57 minutes by car).

Can I book a room with a balcony at Ana y Jose Tulum Hotel & Spa?

Yes, every guestroom at Ana y Jose Tulum Hotel & Spa comes with a balcony with some featuring ocean or garden views.

Does Ana y Jose Tulum Hotel & Spa have a wedding venue on site?

There are wedding services available at Ana y Jose Tulum Hotel & Spa if that's in your vacation plans.

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