Hotelito Azul

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
VIP Access

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Photo gallery for Hotelito Azul

On the beach, white sand, free beach cabanas, sun loungers
Garden View Villa | Living area | IPod dock, books, MP3 dock
2 outdoor pools, open 2:00 PM to 10:00 PM, free cabanas, sun loungers
Garden View Villa | View from room
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Breakfast available
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬
VIP Access
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Room options

Ocean Front Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Grand Villa, Private Pool, Mezzanine

  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Ocean View Suite

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Garden View Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Garden View Villa

8.6 out of 10
Excellent
(4 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Oceanview Villa

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotelito Azul is adjacent to Tulum Beach with other popular attractions like Playa Paraiso within a within a few miles (5 km). This 35-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 2 min drive - 1.6 miles
  • Las Palmas Public Beach - 6 min drive - 3.1 miles
  • Playa Paraiso - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 13 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬18 min walk
  • ‪Chambao - ‬10 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬17 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪Ziggys Beach Club - ‬14 min walk

About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools
Guests staying at Hotelito Azul enjoy access to 2 outdoor pools, a gym, and 2 hot tubs. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a picnic area.
Guests can stay connected with free WiFi. Memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer rainfall showers and designer toiletries. Other amenities include balconies, iPod docks, and minibars.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 107.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 7.5 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 107.0 per day
  • Service fee: 7.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 2:00 PM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotelito Azul?

Hotelito Azul offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotelito Azul?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hotelito Azul on Aug 11, 2025 start from $210.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotelito Azul?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Tulum National Park and Sian Ka'an Biosphere Reserve within a short drive.

Is there parking available at Hotelito Azul?

Bicycle parking is also available for guests.

Is there a spa available at Hotelito Azul?

Spa services at the hotel include deep-tissue massages and mani/pedis.

Does Hotelito Azul have a casino on the premises?

No, Hotelito Azul doesn't have a casino.

Is there an indoor pool at Hotelito Azul?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 2:00 PM and 10:00 PM.

What amenities will couples enjoy at Hotelito Azul?

At this beachfront hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at Hotelito Azul?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Hotelito Azul have a restaurant with a breakfast menu?

Yes, Hotelito Azul has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotelito Azul allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotelito Azul for a fee of USD 25 per pet, per day. The property also provides food and water bowls. A deposit of USD 100.00 per stay is collected.

Does Hotelito Azul have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotelito Azul?

The closest major airport to Hotelito Azul is Tulum Intl. Airport (TQO), which is 27.9 mi away (54 minutes by car).

Can I book a room with a balcony at Hotelito Azul?

Yes, every guestroom at Hotelito Azul comes with a balcony with some featuring ocean or garden views.

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 600 reviews
Rating 8 - Good. 97 out of 600 reviews
Rating 6 - Okay. 45 out of 600 reviews
Rating 4 - Poor. 34 out of 600 reviews
Rating 2 - Terrible. 42 out of 600 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corina P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Hotelito Azul, it was clear this place was something special. Nestled along the pristine beaches. The architecture is modern yet respects the local culture, with open-air spaces, thatched roofs, and wooden accents that create an organic and tranquil vibe. The staff is absolutely incredible—genuinely warm, attentive, and eager to ensure that your stay is nothing short of perfect. Check-in was smooth, and we were greeted with refreshing drinks and a welcome smile. Every request was met with enthusiasm, whether it was for a recommendation or extra towels for the beach Hugo was very professional and sweet. Our room was a sanctuary—spacious, impeccably clean by Griselda she is literally the best, she filled with all the comforts you’d expect from a five-star resort. The views of the turquoise ocean from our private terrace were breathtaking. The room featured a comfortable king-sized bed, luxurious linens, and an outdoor shower that added an exotic touch. The resort’s amenities are top-notch. We loved lounging by the infinity pool, enjoying the breathtaking views of the Caribbean. The on-site restaurant serves some of the best food we’ve had in Tulum. Fresh, flavorful, and with an emphasis on local ingredients, every meal felt like a culinary adventure. What really sets this hotel apart, though, is its connection to nature. The beach is serene and uncrowded, perfect for long walks or watching the sunrise.
Stayed 3 nights in Mar 2025

8/10 Good

Trey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience, helpful and great staff. Delicious food, clean rooms with beautiful views. 10/10. Quiet and relaxing area, no construction in the area or late night parties.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hasmukh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t ignore the other bad reviews. Nothing great about this place. Bad customer service , nothing is maintained , no staff to even give towels at the pool or anywhere. No one at the beach to watch lifeguard or clean the unlimited amounts of seaweed. Beach is unfortunately not usable. No security. Roof top pools are old and rusty, bars and bathrooms not cleaned and they don’t have any staff around to help with anything . Have to climb up 4 floors of stairs to get there with no help, We stayed in the “ grand villa “which was advertised as come with private pool and jacuzzi and hot tub but they were non existent. Only a jacuzzi in the balcony facing the busy street so all you could hear was the street horns and cars going by. It was not a villa. It was a room connected to other rooms and not a villa as advertised. Seperate living room is squeezed with the kids twin beds upstairs where there is no fan or a/c or blinds . A/c don’t work, jacuzzis in the balcony had no hot water . No secuirty outside the hotel. The “security” booth was always empty, the hotel is on a very busy street so felt very insecure as rooms could also be easily opened.
Stayed 5 nights in Mar 2025

8/10 Good

Roberto Piero, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mesero Cayetano estuvo excelente nos atendió Perfecto, muy amable y muy conocedor del área del hotel y de cómo disfrutar mejor nuestra experiencia estuvimos encantados con el. Hubo un tema con el desayuno y lo resolvió rápido y de muy buena forma. Los precios son un poco altos pero la promoción de las margaritas fue muy buena! El Hotel es LINDO la cama muy cómoda, el servicio de café en la mañana excelente, es cozy y muy bien cuidado los detalles. En general muy bien todo definitivamente volveríamos. =)
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very unique property. It started out with wrong room but was fixed. I had paid for an ocean view. Rooms were very nice, both rooms. Shampoo/conditioner and body wash in bathrooms. No TVs. I went for major R and R and thats what i got. Loved Olivias and Agave restaurants. There is a nice restaurant across the street also. It feels like your staying in the jungle. I would stay again. I really loved coffee delivery to room every morning, i wish they offered Tea with that delivery. I did not try pool as water was briskly cold. Ocean was fantastic.
Stayed 4 nights in Mar 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed at Hotel Azul because in our previous trip (3 years ago) to Tulum we were staying at a different property but in our wondering around we stumbled into Azul I believe because they coffee or a bakery. They were very inviting and we ended up having drinks at the pool with great service. The property is still nice unfortunately service is very lacking. There are two restaurants on prop and both are owned by someone other than the hotel. This causes some oddities and complete lack of service. We tried the in room breakfast twice both times it was terrible but what was worse as this restaurant is not part of the hotel really the cleaning staff would not remove the old food or plates. Even if you put them outside your door they would be there until a animal took the food then the dishes would just sit. The service at the beach is done by the other restaurant and as long as someone is there its pretty good but quite often you have to go looking for someone. Car or scooter parking is about 2 US blocks away and do to the location to get to most of the services in the area you will need one. It was a lot of little things like chairs with the bottoms broken out of them by the pool or no one lighting the candle votives that guide you up the steps to your room most nights. Then the service issues that made this vacation less than what we hoped for as the staff 3 years ago was on point. I hope they figure it out as its a cool hotel overall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming, clean, friendly, and right to the beach. You hear the sound of waves like music. The sand was soft. No need for shoes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika Delarosa

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
Need to work on getting a bigger sign or visible that shows the hotel name. I passed it twice because theirs a big palm tree covering the hotel name. And if you have a rental. You have to park 2 buildings down from the hotel. Also, they keep the gate locked so not very convenient in getting in and out. Other than that this place has good food, and the room was nice with good service. Also theirs a restaurant across the street for dinner options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Jan 2025

10/10 Excellent

Alphonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the layout of the property and all the plants tbat provided a natural canopy. All the staff was very helpful and ready to assist. Will definitely be staying here again in the future. ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I had an extremely wonderful stay at the Hotelito Azul. Our accommodations were nice, clean & comfy. The entire staff was very gracious, attentive & kind. Mariano was the most wonderful host to us. Griselda did a great job taking care of our room & she was lovely to us. The grounds are very well maintained & so inviting. Overall we really enjoyed our stay in this beautiful environment.

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, but food prices may not fit all budgets

I stayed at Hotelito Azul with my wife and 2-year-old son in Jan 2025. Our stay was wonderful. Once you get in you feel you’re really in a tropical dream world. The vibe is very chill and relaxing from the moment you’re in the reception area. The grounds are gorgeous and you always feel you’re in a jungle wherever you’re going (from the reception area to the room, pool, beach, etc). The room decoration is in a sophisticated rustic style without compromising comfort. The 2 pools and the 2 jacuzzis are located on the rooftop, which offer a fantastic 360 view of the ocean at the front and the jungle in the back. The staff is friendly and very professional offering an efficient service. GRISELDA, the lady who would clean our room was very friendly and make a different surprise to our son everyday (she would fold the towels in different shapes such as a dog or a dino, which our son loved). We had only an issue that was quickly resolved: there was a bit loud music on the rooftop and the baby couldn’t fall asleep, but once I asked the staff they turned down the volume. After that, I could only hear the sea waves and the wind on the palm trees. The hotel grounds leads directly on to the beach which is gorgeous with white sand and warm blue water. They have two restaurants (Olivia and Agave) with great food. One should only be aware of the prices that are on par with what you pay in an expensive city like NYC. Also, breakfast is not included.
Stayed 5 nights in Jan 2025

10/10 Excellent

danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

4/10 Poor

Kelly

Stayed 5 nights in Jan 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

William Esteban

Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service staff was very nice and helpful. We had a pleasant stay.

2/10 Terrible

Chonsu

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the moment you walk in, you’re greeted with a huge sniff of moldiness. Thats when i knew this isnt gna be good. They charge you for everything. The moment you arrive to check-in, you are charged a ‘service charge’ and a deposit hold. If they have my cc on file, why do they charge for deposit? Didnt make sense. Honestly, the place itself and the rooms felt dingy. I understand its the ‘jungleish vibe, and very hippyish’ but as far as sanitation -wise , didnt meet standards. Everything on this hotel is purely for aesthetic and all the amenities have no purpose. Its like the teemu version of a hotel that has potential with the right management/ownership who is willing to focus what people will pay for. Instead, this almost feels like a bait and switch. They bait you with aesthetic decor and picture by social media influencers but the quality falls significantly short. Please book elsewhere where you the price you’re paying for is what its worth. I dont mind paying $ for value but unfortunately this place is not a hit. All the staff on the property were super friendly and nice. The person who checked us in Marciano was friendly and accessible. During checkout, i guess the room i was staying in was missing a water bottle that was suppose to be in the room. They asked me about a glass water bottle … instead maybe offer a bottle of water to your guests as accommodation? Its hot as hell in the lobby and it smells moldy. Rubbed customer the wrong way.

10/10 Excellent

Gaudys Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to relax and enjoy quite time this is the place. The property and room were very cleaned and the staff is always willing to help with anything you need. I will go on vacation and stay here again. Just loved it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024