The grounds were beautiful me very well maintained. The art on the property was unique and really cool. The staff was incredible. They made our stay perfect in every way.
We arrived a day after the hurricane recently. Our room wasn’t ready until 6 PM. The room was missing a lot of things like a safe and robes. Definitely not worth the extra money we paid for an upgraded room. Pool was extremely dirty didn’t get in it, not once. Food was average.
This is a beautiful property, I loved staying here the beach is stunning and it’s in a great location. I would recommend this place and I would return again.
The beach area is beautiful and the food is great!
There was nothing to not like about this property. I spent my 33rd Birthday here and it was the most serene resort I’ve ever visited. It had privacy, socialization, calmness, it had it all. Very very pleased that I chose this location. And not to mention, everything about it is gorgeous. From the casitas, the pathways around the resorts, the cabanas, the art installations, and lastly, the views. Thank you, papaya playa for making my birthday a very special one. We’ll be back!
The grounds were beautiful and the ocean view from our cabana was breathtaking
EL LUGAR ES COMODO, EXCELENTE WIFI EN LA HABITACION, MUY BUENA COMIDA, HAY ESTACIONAMIENTO, PERO LO MEJOR, ES EL STAFF; TODOS ESTÁN ATENTOS HASTA A LAS MÍNIMAS NECESIDADES Y LAS ATIENDEN PRONTO. MUERO POR REGRESAR EN LA SIGUIENTE VISITA A TULUM
Tulum Beach is within a mile (2 km) of Papaya Playa Project, and other popular sites like Playa Paraiso are within a couple of miles (3 km). This 87-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa.
Start your day off right with a free continental breakfast, served each morning from 7:30 AM to noon. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and hair dryers. Ceiling fans, safes, and wardrobes or closets are other standard amenities.
Papaya Playa Project features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 135 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach hotel include a nightclub, free WiFi in public areas, and meeting rooms.
The grounds were beautiful me very well maintained. The art on the property was unique and really cool. The staff was incredible. They made our stay perfect in every way.
We arrived a day after the hurricane recently. Our room wasn’t ready until 6 PM. The room was missing a lot of things like a safe and robes. Definitely not worth the extra money we paid for an upgraded room. Pool was extremely dirty didn’t get in it, not once. Food was average.
Dear Adriana, Thank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you back to Tulum you would give us the opportunity to change and exceed your expectations. Warmest regards, General Manager
Estimado huésped, Gracias por quedarse con nosotros, esperamos darles la bienvenida nuevamente. Saludos cordiales
This is a beautiful property, I loved staying here the beach is stunning and it’s in a great location. I would recommend this place and I would return again.
Thank you very much for your comments, I'm so happy you enjoyed your vacations, and we would really love to have you back!
Dear Guest, Thank for taking the time to answer Expedia online survey. Our guest's comments are very valuable to us. We are glad that you have shared with us the amazing experience you had in our property. I will personally share it with our team, it is worth it for them to know the great scores & comments our guest write to thank about their effort. Please, feel free to contact us if you need our assistance at any time, and hope to welcome you again in the near future. Sincerely, May Guest Experience Manager
The beach area is beautiful and the food is great!
Dera JC, It is a pleasure to see that you enjoyed your experience in Papaya Playa Project! Thank you for sharing your comments! Hope we can host you again in the future!
There was nothing to not like about this property. I spent my 33rd Birthday here and it was the most serene resort I’ve ever visited. It had privacy, socialization, calmness, it had it all. Very very pleased that I chose this location. And not to mention, everything about it is gorgeous. From the casitas, the pathways around the resorts, the cabanas, the art installations, and lastly, the views. Thank you, papaya playa for making my birthday a very special one. We’ll be back!
Thank you for spending your special day with us! It is such a pleasure to receive your lovely feedback! Looking forward to welcoming you again to Papaya Playa Project! On behalf of the entire team, Best Wishes!
The grounds were beautiful and the ocean view from our cabana was breathtaking
Dear guest, Thanks for sharing your feedback with us. We are so happy that you enjoyed your stay. We hope you come to visit us again real soon! With kind regards,
Dear Tyler, Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, art, food, nature, and service will merge to exceed our guests' expectations. Once again, thank you very much. We hope to have you back soon.