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Aparthotel

XP Tulum

4.5 star property
Luxury aparthotel with a 24-hour front desk and an outdoor pool

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Photo gallery for XP Tulum

Interior
Lobby
Building design
Outdoor pool
Interior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
C.8 Sur La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Dos Aguas Park
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪72 min drive‬

Room options

View all photos for Signature Studio Suite

Signature Studio Suite | Terrace/patio

Signature Studio Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite

Classic Studio Suite | Terrace/patio

Classic Studio Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite

Premier Suite | Hypo-allergenic bedding, in-room safe, laptop workspace

Premier Suite

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Hypo-allergenic bedding, in-room safe, laptop workspace

Panoramic Studio Suite

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Studio Suite

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Loft

Presidential Loft | Living area | 55-inch Smart TV with digital channels

Presidential Loft

  • 1600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, XP Tulum is within a mile (2 km) of Hospital de Tulum. This 22-room, 4.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 11 min walk - 0.6 miles
  • Hospital de Tulum - 19 min walk - 1.0 mile
  • Dos Aguas Park - 7 min drive - 1.4 miles
  • Tulum Beach - 12 min drive - 3.7 miles
  • Tulum Mayan Ruins - 15 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Delicia - ‬7 min walk
  • ‪Guacamole Club - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬1 min walk
  • ‪mera - ‬6 min walk
  • ‪Vaivén - ‬1 min walk

About this property

XP Tulum

Luxury aparthotel with a 24-hour front desk and an outdoor pool
Guests of XP Tulum enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per person roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This luxury aparthotel also has local meal delivery service.
Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and an ironing board. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Childcare (surcharge)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cleaning fee: USD 40 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 120 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

XP Tulum Tulum
XP Tulum Aparthotel
XP Tulum Aparthotel Tulum

Frequently asked questions

Is free cancellation available at XP Tulum?

XP Tulum offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of XP Tulum?

This aparthotel is situated in La Veleta within a short 10-minute walk of Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does XP Tulum feature a casino?

No, XP Tulum doesn't have a casino.

Is there an indoor pool at XP Tulum?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is XP Tulum good for couples?

There are many amenities for couples at this aparthotel, including in-room massages as well as an outdoor pool and proposal/romance packages.

Are there hot tubs at XP Tulum?

No, this aparthotel doesn't have a spa tub.

Does XP Tulum have a restaurant that serves breakfast?

No, XP Tulum doesn't have a restaurant that serves breakfast.

Does XP Tulum allow pets to stay free of charge?

No, pets aren't allowed at XP Tulum.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to XP Tulum?

The closest major airport to XP Tulum is Tulum Intl. Airport (TQO), which is 24.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at XP Tulum?

No, at XP Tulum, there aren't any apartments that list a balcony.

XP Tulum Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.0/10

Cleanliness

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Wendy, Portland

Disliked: Cleanliness, property conditions & facilities
**DO NOT STAY HERE** this posting is falsely advertised and you will be stuck here or having to pay for a whole new place at your expense. Expedia only attempts to contact the property but if the property doesn’t pick up the phone they just close the ticket. Regardless of what the ticket is for… ie: linens, towels any hostable need- property just ghosts. This property is ran down and nothing is provided- no shampoo, soaps, cleaning supplies- nothing. It seems like a good deal to be right outside the city but it’s not you will fully regret going here and be stuck or scrambling to get a new place. This property should be removed for stealing travelers money. They knowingly ignore the calls and you are just stuck. **DONT STAY HERE**
Stayed 6 nights in Feb 2025

4/10 Poor

Gloria

Liked: Cleanliness
Beautiful lush garden entry to outside property Should post no elevators on property Floor tiles uneven - safety hazard WIfi communication did not work therefore no tv viewing Bedroom headboard was damaged and not suitable no mattress protector on bed
Stayed 1 night in Jan 2025

4/10 Poor

dixieann

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

German

Liked: Cleanliness, property conditions & facilities
The WiFi wasn’t working well but overall it was an excellent experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Wilhelm

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rub

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están muy bonitas solo un detalle le faltó limpieza pero de ahí en fuera todo muy agradable
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Traveled with group
Liked: Cleanliness, room comfort
Lugar con buenas instalaciones, pero sin agua caliente y el agua potable mal olor
Stayed 2 nights in Jan 2024