Located in La Veleta, Lumina at Mudra Tulum is a leisurely stroll from sights such as Hospital de Tulum and Dos Aguas Park. This 12-room, 3.5-star aparthotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
Suburban aparthotel with a 24-hour fitness center and an outdoor pool
At Lumina at Mudra Tulum, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Helpful staff can provide concierge services and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with digital channels. Other standard amenities include an espresso maker, a fan, and a safe.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
100% renewable energy
12 units
At least 80% lighting from LEDs
Bulk dispensers for toiletries
Comprehensive recycling policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Garden
Grey water recycling system
Individual decor
Individual furnishings
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, private entrance
Pets
Service animals exempt from fees
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 4:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a security system, and outdoor lighting.
Additional information about polices, regulations, and more:
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum
Frequently asked questions
Is free cancellation available at Lumina at Mudra Tulum?
Lumina at Mudra Tulum offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.
What's there to see close to Lumina at Mudra Tulum?
This aparthotel is situated in La Veleta within a short 15-minute walk of Dos Aguas Park and also 18 minutes on foot from Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.
Is there parking available at this aparthotel?
Yes, uncovered self parking is offered for free at the aparthotel.
Does Lumina at Mudra Tulum include a casino at the property?
No, Lumina at Mudra Tulum doesn't have a casino.
Will I find an indoor pool at Lumina at Mudra Tulum?
No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.
What will couples enjoy most about a stay at Lumina at Mudra Tulum?
There are many amenities for couples at this aparthotel, including in-room massages, private plunge pools in some apartments, as well as an outdoor pool.
Does Lumina at Mudra Tulum have a hot tub?
Yes, some apartments at this aparthotel feature private spa tubs.
Does Lumina at Mudra Tulum have a restaurant with a breakfast menu?
No, Lumina at Mudra Tulum doesn't have a restaurant that serves breakfast.
Will Lumina at Mudra Tulum allow pets to stay for free?
No, pets aren't allowed at Lumina at Mudra Tulum though service animals are welcome.
Are there connecting rooms at this aparthotel?
No, there aren't connecting rooms at this aparthotel.
Where is the closest airport to Lumina at Mudra Tulum?
The closest major airport to Lumina at Mudra Tulum is Tulum Intl. Airport (TQO), which is 24.5 mi away (43 minutes by car).
Can I book a room with a balcony at Lumina at Mudra Tulum?
Yes, every apartment at Lumina at Mudra Tulum comes with a deck with some featuring garden or pool views.
Does Lumina at Mudra Tulum host weddings?
If wedding bells are in your future, take advantage of the wedding venue at Lumina at Mudra Tulum.
Lumina at Mudra Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed at one of the penthouse apartments (PH2) with a family of six. The apartment was very clean, we felt safe at all times, the concierge was also very kind and speedy when we reached out. The front desk employees were also very nice.
This apartment is located near plenty of shops, bus stops, and restaurants. It’s exactly like the pictures, I overall had a great experience.
Property exactly as the images. Conceriege responds immediately. Room was enormous and very clean. Kitchen was spacious and had everything you need. Lots of greats restaurants, cafes and taco stands within walking distance. Very happy with the hotel and would definitely return in the future!
Sash
Stayed 5 nights in Dec 2024
6/10 Okay
Alexander
Traveled with family
Dec 30, 2024
We had two Apartements with our boys and there girlfriends. Apartment's were really big and super modern, which we liked a lot! BUT…
The smell was really bad. It smelled like a wet basement in both of them! We bought scented candles to make it work.
We had to hunt for a lot of worms and geckos before we went to bed every night!! Staff were friendly, but didn’t understand English. We had to use google translator. The pool is extremely outdated. My son and his girlfriend got an excema after swimming in it one day.
There’s mold build ups in the bathroom corners and our AC in the bedroom was leaking down the floor. You have three locks at the front door, but you wouldn’t have any issues to enter through the terrace door. They are not robust at all!
It would be such a nice place and we would’ve definitely come back to this place, if they would take care of the issues we’ve mentioned!
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!!
Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp.
Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Flor
Stayed 6 nights in Jun 2024
8/10 Good
Ashlyn
Traveled with family
Jul 24, 2022
Liked: Cleanliness, room comfort
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
You get exactly what you see in the pictures. It is an amazing apartment in a very quiet area. Very comfortable will all the basic needs. Perfect for families and ya can drive around the area to all the parks and cenotes
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Very beautiful hotel and wonderful and helpful staff! Very clean and spacious. Would 10/10 stay here again!
Verified traveler
Stayed 3 nights in May 2021
2/10 Terrible
Marbel
Traveled with family
May 2, 2021
Disliked: Cleanliness, room comfort
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am
Verified traveler
Stayed 3 nights in Apr 2021
10/10 Excellent
Paul
Traveled with group
Apr 1, 2021
Liked: Cleanliness, room comfort
Great time
Staff was very helpful and informative through out my entire stay and the room was beautiful
I just stayed at Mudra to celebrate my 30th birthday with a group of friends and had a really beautiful and spacious penthouse and incredible service. The parking was on site and only 15 minute drive to the beaches where everything was going on. Also there’s a grocery store nearby so that was helpful. We felt very safe since they were strict about who comes onto the property so overall it was a really nice experience.
The best part of Mudra was Rosy!!! She reached out prior to our arrival and made reservations for restaurants and beach club, called a taxi whenever we wanted to go out and on top of all that, she decorated the penthouse for my 30th birthday and made me feel so so special.
We loved Mudra and Rosy’s hospitality was the highlight!!