Skip to main content
Beginning of main content

Recent guest reviews

Resort is absolutely stunning and the staff is very friendly/helpful.

Beautiful beach. Great place to relax and take photos. The hotel/restaurant staff get overwhelmed easily with parties over two or more (checkin,room service, dining). There are tables set up on the beach to sit and relax but you cannot bring any outside drinks or food inside the hotel unless you are going to your room to enjoy them. If you bring any outside drinks and food they will threaten to charge you a $100 US cork fee. The food and drinks were too expensive for the quality and the slow service that came with it. (they also add an automatic gratuity) not to mention how inconsistent the food is. The rooms were nice and clean but all 6 rooms in our party had issues with the safe which staff wasn’t able to fix. There are numerous bars and restaurants walking distance on the beach that provide much better quality of service and food.

Great customer service. The staff was really understanding of our needs and made an effort to make us feel comfortable. The hotel is located in a convenient location, however the cellular signal there is bad. They have security at the front which made me feel safe. Overall, it was a pleasant experience.

Carretera Tulum-Boca Paila Tulum QROO

Hotel highlights

  • Steps from Tulum Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Kanan Tulum - Adults Only places you next to Tulum Beach and within 2 miles (3 km) of other popular attractions like Sian Ka'an Biosphere Reserve. This 23-room, 3.5-star hotel has private in-room spa tubs along with an outdoor pool and free in-room WiFi.


Dining

Continental breakfast is offered for a fee each morning from 7:30 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 23 individually decorated accommodations feature a separate bedroom. Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer spring water baths and free toiletries. Other standard amenities include private spa tubs, free bottled water, and safes.


Property features

Guests staying at Kanan Tulum - Adults Only enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only hotel include a garden and a picnic area.

Room options

Ocean view Premium 2 beds 2nd floor

2 Double Beds | Sleeps 4

Ocean view Premium King 2nd Floor

1 King Bed | Sleeps 2

Partial Ocean view 2 beds 1st Floor

2 Double Beds | Sleeps 4

Partial Ocean view Room king 1st Floor

1 King Bed | Sleeps 2

Guest reviews for Kanan Tulum - Adults Only

Everyone (4) Couples (1) Family (1)
5
Partner Couples

Resort is absolutely stunning and the staff is very friendly/helpful.

By on Jun 1, 2021

5
Everyone

By on Apr 30, 2021

Review comment responded on May 17, 2021

Dear guest, Thank you for your feedback.

5
Everyone

By on Jan 20, 2021

Review comment responded on Feb 2, 2021

Dear Esmelky, Thank You for your 5/5 qualification.

3
Family Friends

Beautiful beach. Great place to relax and take photos. The hotel/restaurant staff get overwhelmed easily with parties over two or more (checkin,room service, dining). There are tables set up on the beach to sit and relax but you cannot bring any outside drinks or food inside the hotel unless you are going to your room to enjoy them. If you bring any outside drinks and food they will threaten to charge you a $100 US cork fee. The food and drinks were too expensive for the quality and the slow service that came with it. (they also add an automatic gratuity) not to mention how inconsistent the food is. The rooms were nice and clean but all 6 rooms in our party had issues with the safe which staff wasn’t able to fix. There are numerous bars and restaurants walking distance on the beach that provide much better quality of service and food.

By on Dec 27, 2020

Review comment responded on Dec 30, 2020

We are sorry your experience didn’t match your expectations and we appreciate your feedback to work on our opportunity areas as we strive to improve with each and every stay. We hope to have the chance to host you again in the near future in order to deliver you a more pleasant stay. Please feel free to contact us for any further comments. Thank you

2
Everyone

By on Oct 8, 2020

Review comment responded on Oct 8, 2020

Dear guest, Thank you for your review.

4
Friends

Great customer service. The staff was really understanding of our needs and made an effort to make us feel comfortable. The hotel is located in a convenient location, however the cellular signal there is bad. They have security at the front which made me feel safe. Overall, it was a pleasant experience.

By on Aug 12, 2020

Review comment responded on Aug 15, 2020

Dear J, Thank you for staying with us, it was a pleasure to host you and we hope you will return soon. Thank you for highlighting the good location that we have, we are glad to know that your stay has been pleasant. Best wishes!

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

Thank you for your comments, they are very important to us. So we can improve our service. Hope to see you soon Saludos!

url importing http://www.orbitz.com/Tulum-Hotels-Kanan-Tulum---Adults-Only.h36180839-p2.Hotel-Reviews
There was an error importing /Tulum-Hotels-Kanan-Tulum---Adults-Only.h36180839-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Tulum-Hotels-Kanan-Tulum---Adults-Only.h36180839-p2.Hotel-Reviews

Frequently asked questions