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MAYA Apartments Tulum

3.0 star property

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Exterior
Terrace/patio
Apartment, 2 Queen Beds, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi
Penthouse, 2 Queen Beds, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
QROO 15, Carretera Tulum Boca Paila 9.7 Km, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Tulum Mayan Ruins
    ‪22 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Apartment, 2 Queen Beds, Pool View

Apartment, 2 Queen Beds, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Apartment, 2 Queen Beds, Pool View

  • 969 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Queen Bed, Balcony, Pool View

Apartment, 1 Queen Bed, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Apartment, 1 Queen Bed, Balcony, Pool View

  • 969 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, 2 Queen Beds, Balcony, Pool View

Penthouse, 2 Queen Beds, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Penthouse, 2 Queen Beds, Balcony, Pool View

  • 861 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Zona Hotelera, MAYA Apartments Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 3-room, 3-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 2 min drive - 0.9 miles
  • Playa Paraiso - 15 min drive - 6.0 miles
  • Playa Ruinas - 22 min drive - 7.1 miles
  • Tulum Mayan Ruins - 22 min drive - 7.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬10 min walk
  • ‪Rosa Negra Tulum - ‬13 min walk
  • ‪ARCA - ‬12 min walk
  • ‪Casa Banana - ‬9 min walk
  • ‪Secrets Tulum Beach Club - ‬11 min walk

About this property

MAYA Apartments Tulum

Guests staying at MAYA Apartments Tulum enjoy an outdoor pool, free WiFi in public areas, and a garden. There's free parking, and an airport shuttle (available 24 hours) for USD 200.00 per vehicle roundtrip. Front-desk staff are standing by 24/7 to assist with any requests.
Each apartment is air-conditioned and features a kitchen and a balcony or patio, and there's space to spread out with a dining area. Guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)

Living spaces

  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request

Things to do

  • Bicycle rentals
  • Fishing
  • Scuba diving
  • Snorkeling

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 200.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villas Sirenas Tulum Aparthotel
Villas Sirenas Aparthotel
Villas Sirenas
Villas Sirenas Tulum
SIRENAS Tulum Beach Zone
MAYA Cabañas Cenote Tulum
MAYA Apartments Tulum Tulum
MAYA Apartments Tulum Aparthotel
MAYA Apartments Tulum Aparthotel Tulum

Frequently asked questions

Is free cancellation available at MAYA Apartments Tulum?

MAYA Apartments Tulum provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do around MAYA Apartments Tulum?

This aparthotel is situated in Zona Hotelera within a short 1-minute walk of Tulum Beach and also 18 minutes on foot from Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Playa Paraiso within a short drive.

Is parking available on site at MAYA Apartments Tulum?

Yes, self parking is offered for free at the aparthotel.

Is there a spa available at MAYA Apartments Tulum?

Spa services at the aparthotel include massages.

Does MAYA Apartments Tulum include a casino at the property?

No, MAYA Apartments Tulum doesn't have a casino.

Will I find an indoor pool at MAYA Apartments Tulum?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about MAYA Apartments Tulum?

Amenities that appeal to couples at this aparthotel include premium bedding, a minibar, and a kitchen.

Does MAYA Apartments Tulum have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does MAYA Apartments Tulum feature a restaurant that includes a breakfast menu?

No, MAYA Apartments Tulum doesn't have a restaurant that serves breakfast.

Does MAYA Apartments Tulum have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to MAYA Apartments Tulum?

The closest major airport to MAYA Apartments Tulum is Tulum Intl. Airport (TQO), which is 29.9 mi away (63 minutes by car).

Are there rooms with balconies that I can book at MAYA Apartments Tulum?

Yes, every apartment at MAYA Apartments Tulum comes with a balcony/patio and some offer pool views.

MAYA Apartments Tulum Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really sweet villas...bed was comfortable, villas were clean. Helpful help. Hot water for a shower was a challenge but we managed. Restaurants around the Villas were great. For the money it’s a great place to stay... it has a nice deck for relaxing.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location. Detective in advertising with beach access - there was no private access to the beach and no beach cabanas provided. Internet was not the best, and holes in the roof led to a swarm of mosquitos every night. Great price but should have been more truthful about the real features of the property.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly manager, close to everything, very spacious rooms, surprising design, AC!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has great value. And the staff is very kind. Recommend.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Other than the picture suggests it doesn't have any beach access. The property is pretty run down. Outside is a little kitchen but neither the stove nore the microwave are working. So not coffee in the morning. I have never received an answer on my question how to get to Tulum from Cancun either. The location is not bad and you can use the next door hotel "Nest" with a minimum consumption of 50$ for the beach. An interesting and scary fact was that in 2 days in a row we woke up next to an almost dead scorpion in the bed room.
Stayed 3 nights in Apr 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

Very kind hosts and cozy garden.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is worth the price. It’s in a great location and the room I stayed in was very clean. There are a few things that were rather annoying. The address on Expedia took me to a completely different place (and yes I clicked map and directions). The place I went to, someone had to search this place for me on their computer and I finally found it. Secondly, there’s no direct beach access from the place itself. You have to go to another hotel to access their beach front. All worked out and I wasn’t charged a fee to sit on the beach at the other resort but I was under the impression that this place had its own walkout. Lastly, there was no note card or paper showing WiFi, contact information of the owner or staff, or any other important information. Since there’s not front desk, I didn’t know how to get ahold of anyone for towels or in case of an emergency unless the owner was out and about on the property. I really did enjoy my stay and I would probably stay here again given the price point and how close it is to all of the fun spots and good restaurants. There was a kitchen in my room and enough space for 5 people. It’s also a REALLY clean space. It’s great for those who want to stay somewhere that’s above average.
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Aircondition, Pool defekt, Balkon nicht betretbar, Bild nicht von Sirenas .. Schlicht Betrug!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

ADRIANA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo lugar

El lugar es bonito, no tiene acceso a la playa pero sus habitaciones son super lindas y cómodas.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Linda la Villa y cómodos los espacios. Una lástima que no tenga accesibilidad sencilla hacia la playa.
Stayed 1 night in Sep 2018

2/10 Terrible

Éric

Liked: Staff & service
Disliked: Room comfort

Tulum est insupportable pour nous

Tulum est une zone touristique comme on déteste. Nous n avons passé qu' une nuit. 15 à 20 km d hôtels et de clubs fermés par des remparts de 3m. Certains avec des mirador. De rares accès à la mer. La personne qui nous a accueilli à fait sont possible. Ce que nous avons vu de Cancun à Tulum était insupportable. Cozumel et Majahual étaient mieux.
Stayed 1 night in Aug 2018

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