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Finest Playa Mujeres by The Excellence Collection All inclusive

5.0 out of 5.0
Overview Reviews Amenities & Policies
Vialidad Paseo Mujeres Mz 1, Playa Mujeres, QROO
1-844-663-2269
4.6
out of 5
"Excellent!"
See all 199 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

Food options are the worst...their buffet did not change much in offerings at all during our 5 day stay and got bored after second day. All Americanized...not worth for food lovers. Swim up bar for family section is really tiny and clumsy.

I thought the food at finest was exceptional compared to the other string of resorts on the same beach. The ambience is not as relaxing for adults compared to the other resorts owned by the same franchise. The resort very clearly accommodating to families with small children compared to adult only excellence or the beloved. The gym was better and has more equipment than the gym at the beloved. The beach had sun chairs that were not as nice as the other resorts and since there is so much roped off area for club members (oceanside room, which was not clear when purchasing rooms for the resort) that part was not enjoyable at all. Finding a spot on the beach was a chore. I did not appreciate some of the staff seating us as it seemed they would allow certain members to be dressed not according to dress code but making others change. Otherwise a pleasant experience.

My wife and I stayed for a week this past week. We stayed in the excellence club swim up junior suite. The room was great! Very clean and was super accommodating to have a pool outside your door. On there website they said early check in and late check out was available for excellence club members. This was not the case. We showed up at noon and our room wasn’t ready until 4pm. Wasn’t a huge deal but disappointing. Victor was extremely helpful with restaurant reservations and all questions we had. Can’t say the same for the other excellence club staff. We locked our keys in our room one day and asking for help was kind of an annoyance to the other staff. German at the pool bar is great. Has a great personality and carries conversation well. The guys that do the wave runners are extremely rude. Our best dinners were Brass Steakhouse and Bistro. The buffet is great for breakfast. When they say 12:00 check out, they mean 12:00. At exactly 11:58 there was someone knocking at our door to get our luggage. Which isn’t bad but don’t promote a late check out or early check in. Over all it was a great trip. The staff in excellence club could be more accommodating.

The resort wad beaitiful and the staff was friendly. Lots of different entertainment and great variety of food.

Very friendly staff! Service was great & its an all around amazing place to vacation!

The resort is spotless, the food exceptional and the best staff I ever met in a resort..we attended a wedding there and everything was perfect...we’ll be back for sure!!

This place is amazing! It’s exactly what it looks like in the photos and is must go place.

This hotel is unbelievable! It was myself, my husband and my 10 month old daughter. Every detail was just wow. When you walk in you are handed a cold towel. Then a glass of champagne. We were taken to our members lobby and there we checked in while seated. Our room had an upstairs with a private terrace and a pool. The details such as shampoo etc were Bvlgary!! They had plenty of chairs by the 10 pools! The beach was really good. An entire area for kids was impressive. My 10 month old loved it. But the most impressive part was the food and the restaurants. It was 5 stars! It was not your typical all inclusive same food. It was top quality and plenty of restaurants to choose from. This was my first time in Cancun. I had a bunch of things planned for my birthday and we ended up not leaving the resort - we were so happy. Most important is no body ever said no. It was all yes we can do it. My bag was delayed and even the gift shop lady gave me her hair tie from her purse!!! Special thanks to Noe at the Steak house for making my bday so special. Charlie and Oscar at Seaside thank you for going above and beyond and making all those accommodations. Issac thank you for all your help. Elizabeth thank you also. Lastly, Fernanda and Samantha thank you. Those are just the ones I got the names but everyone was fantastic!!! Bravo. I cant wait to come back this year!

Third time staying, little outdated but having an over sized tub in the room is a huge plus.

This is a great hotel, we really enjoyed our stay there. One of the few we'd recommend to our close ones. PROS: In general the hotel has everything for stress-free vacation: pools, good bars (with high quality drinks), good food, coconuts :) In additions, there are really good people working there, some of them stood out: - Duke's restaurant - one of the nights we had a pleasure to be served by a man named Baltozar. This was an unbelievable experience. Thank you again, Baltozar, during that night we felt the most welcomed at the hotel. - Kids club, all the stuff was amazing! Kids really enjoyed fun activities and friendly atmosphere there. - Miguel (Golden Bar) - always smiling and a welcoming person. Really good execution on the cocktails. CONS: There were things that we'd rather not experience: - On the first day we went to a beach restaurant and got pizza with a crust that was burnt. Alright said we - let's get another one... the second one was also charred.. - Thanksgiving night (Nov 2018) we went to Surf&Turf restaurant. The food was over-salted (soup) and the entree was burnt. We really couldn't eat that and we went to outdoor dinner party instead. - Since there is no separation between kids/no-kids buildings in the hotel - there is a chance that you'll be living next to a group of people who celebrate their friends' wedding. They don't sleep when you do :) We had such an experience - luckily the hotel stuff helped to fix the noise issue :)

Vialidad Paseo Mujeres Mz 1 Playa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining

Located within a mile (2 km) of Punta Sam Ferry Terminal, Finest Playa Mujeres by The Excellence Collection All inclusive is within 2 miles (3 km) of Playa Mujeres Golf Club. This 450-room, 5-star property has 10 outdoor pools along with a private beach and a full-service spa.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Relish the Mexican cuisine at Lizo, one of 12 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 46-inch an LED TV with satellite channels and a DVD player. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include private spa tub, a furnished balcony or patio, and an iPod dock.


Property features

Finest Playa Mujeres by The Excellence Collection All inclusive features a private beach, a full-service spa, and 10 outdoor pools. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a free water park, an outdoor pool, and a children's pool.

Room options

Junior Suite with Private Pool

King 1 | Sleeps 4

Excellence Club Junior Suite Ocean View

King 1 | Sleeps 2

Family Suite, Private Pool

King 1 | Sleeps 5

Junior Suite (Spa or pool view)

Full 2 | King 1 | Sleeps 4

Guest reviews for Finest Playa Mujeres by The Excellence Collection All inclusive

Everyone (134) Couples (38) Family (24) Friends (2) Other (1)
5
Everyone

By on Jul 11, 2019

1
Everyone

By on Jul 9, 2019

5
Everyone

By on Jul 9, 2019

1
Family with small children

Food options are the worst...their buffet did not change much in offerings at all during our 5 day stay and got bored after second day. All Americanized...not worth for food lovers. Swim up bar for family section is really tiny and clumsy.

By on Jul 5, 2019

5
Everyone

By on Jun 17, 2019

5
Families

I thought the food at finest was exceptional compared to the other string of resorts on the same beach. The ambience is not as relaxing for adults compared to the other resorts owned by the same franchise. The resort very clearly accommodating to families with small children compared to adult only excellence or the beloved. The gym was better and has more equipment than the gym at the beloved. The beach had sun chairs that were not as nice as the other resorts and since there is so much roped off area for club members (oceanside room, which was not clear when purchasing rooms for the resort) that part was not enjoyable at all. Finding a spot on the beach was a chore. I did not appreciate some of the staff seating us as it seemed they would allow certain members to be dressed not according to dress code but making others change. Otherwise a pleasant experience.

By on Jun 8, 2019

4
Partner Couples Families

My wife and I stayed for a week this past week. We stayed in the excellence club swim up junior suite. The room was great! Very clean and was super accommodating to have a pool outside your door. On there website they said early check in and late check out was available for excellence club members. This was not the case. We showed up at noon and our room wasn’t ready until 4pm. Wasn’t a huge deal but disappointing. Victor was extremely helpful with restaurant reservations and all questions we had. Can’t say the same for the other excellence club staff. We locked our keys in our room one day and asking for help was kind of an annoyance to the other staff. German at the pool bar is great. Has a great personality and carries conversation well. The guys that do the wave runners are extremely rude. Our best dinners were Brass Steakhouse and Bistro. The buffet is great for breakfast. When they say 12:00 check out, they mean 12:00. At exactly 11:58 there was someone knocking at our door to get our luggage. Which isn’t bad but don’t promote a late check out or early check in. Over all it was a great trip. The staff in excellence club could be more accommodating.

By on Jun 8, 2019

5
Everyone

By on May 27, 2019

4
Families

The resort wad beaitiful and the staff was friendly. Lots of different entertainment and great variety of food.

By on May 17, 2019

5
Everyone

Very friendly staff! Service was great & its an all around amazing place to vacation!

By on May 7, 2019

Finest Playa Mujeres by The Excellence Collection All inclusive

Vialidad Paseo Mujeres Mz 1, Playa Mujeres, QROO 77400
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.