Finest Playa Mujeres by The Excellence Collection - All Inclusive

Beachfront property with 12 restaurants and 10 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

Place, Playa Mujeres Golf Club
‪4 min drive‬
Place, Isla Mujeres Ferry Terminal
‪45 min drive‬
Place, North Beach
‪45 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Junior Suite Spa Or Pool View

Excellent

771 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

Exceptional

943 sq ft
1 bedroom
Sleeps 4
1 King Bed

Junior Suite With Private Pool

Excellent

1550 sq ft
Sleeps 4
1 King Bed

Family Suite

Exceptional

947 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Pool Family Suite

Good

1701 sq ft
2 bedrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Two-Story Rooftop Terrace Suite with Plunge Pool

Very good

1600 sq ft
1 bedroom
Sleeps 4
1 King Bed

Finest Club Junior Suite Ocean View

Good

775 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Finest Club Junior Swim-Up Suite

Excellent

800 sq ft
1 bedroom
Beach view
Sleeps 4
1 King Bed

Finest Club Family Suite

947 sq ft
Ocean view
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Excellent

1550 sq ft
Ocean view
Sleeps 4
1 King Bed

Excellence Club Junior Suite Ocean View

Wonderful

775 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-up Suite

Wonderful

775 sq ft
1 bedroom
Beach view
Sleeps 2
1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Exceptional

1600 sq ft
Ocean view
Sleeps 2
1 King Bed

Finest Club Junior Suite Pool View

775 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Pool View

Exceptional

755 sq ft
1 bedroom
Sleeps 2
1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Wonderful

Sea view
Sleeps 2
1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Sleeps 4
1 King Bed OR 2 Double Beds

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

1 bedroom
Sleeps 4
1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

1 bedroom
Sea view
Sleeps 4
2 Double Beds OR 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Exceptional

Sea view
Sleeps 2
1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Ocean view
Sleeps 4
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a short walk of Mujeres Beach, Finest Playa Mujeres by The Excellence Collection - All Inclusive is within a mile (2 km) of Punta Sam Ferry Terminal. This 450-room, 5-star property welcomes business and leisure travelers with 10 outdoor pools, a private beach, and a full-service spa.

What's nearby

Mujeres Beach - 10 min walk - 0.5 miles
Playa Mujeres Golf Club - 4 min drive - 1.6 miles
Isla Mujeres Ferry Terminal - 45 min drive - 5.4 miles
North Beach - 45 min drive - 5.7 miles
Dolphin Discovery - 57 min drive - 7.6 miles

Getting around

Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

‪The Deli - ‬6 min drive
‪caprichos villa del palmar - ‬5 min drive
‪Don Fernando Lobby Bar - ‬6 min drive
‪El Suspiro - ‬7 min drive
‪Cafecito - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Beachfront property with 12 restaurants and 10 outdoor pools

Finest Playa Mujeres by The Excellence Collection - All Inclusive features a private beach, a full-service spa, and 10 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this all-inclusive property include a free water park, a children's pool, and a gym.

46-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, sitting areas, and free minibar items are other standard amenities.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

On private beach
Pool
Hot Tub
All inclusive

$385 nightly

Nov 14 - Nov 15

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Extended parking on site

Food and drink

12 restaurants
16 bars/lounges
2 poolside bars
2 swim-up bars
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Brass
Le Petit Plaisir /Eleganc
Lizo
Shoji
The Market Kitchen

Things to do

10 outdoor pools
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Golf driving range
Gym
Hot tub
Kayaking
Motor boating
Outdoor tennis court
Personal motorized watercraft
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkeling
Steam room
Tennis lessons
Wine tasting room
Yoga classes

Family friendly

10 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference center
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (44 inches high)

12 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2015
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

46-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel

Finest Excellence Group Hotel Playa Mujeres

Finest Playa Mujeres Excellence Group

Finest Playa Mujeres Excellence Group All inclusive

Finest Excellence Group All inclusive

Finest Excellence Group

Finest Playa Mujeres by Excellence Group

Finest Playa Mujeres by Excellence Group All inclusive

Finest Excellence Group All inclusive All-inclusive property

Finest Excellence Group inclu

Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, soccer, and tennis.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Dec 1, 2025 start from $539.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Finest Playa Mujeres by The Excellence Collection - All Inclusive?

This property is situated in Playa Mujeres within a short 14-minute walk of Mujeres Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Mujeres Golf Club within a short drive.

Is there parking available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

One Spa is the property's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and detox wraps.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a casino at the property?

No, Finest Playa Mujeres by The Excellence Collection - All Inclusive doesn't have a casino.

Will I find an indoor pool at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 10 outdoor pools and a hot tub.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including a private beach and a beach bar plus some guestrooms feature private pools.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a restaurant that serves breakfast?

Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Will Finest Playa Mujeres by The Excellence Collection - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Are there connecting rooms at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Finest Playa Mujeres by The Excellence Collection - All Inclusive?

The closest major airport to Finest Playa Mujeres by The Excellence Collection - All Inclusive is Cancun Intl. Airport (CUN), which is 17.8 mi away (40 minutes by car).

Can I book a room with a balcony at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, every guestroom at Finest Playa Mujeres by The Excellence Collection - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive host weddings?

There are wedding services available at Finest Playa Mujeres by The Excellence Collection - All Inclusive if that's in your vacation plans.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Vanessa, BROOKLYN

Aug 22, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Rahul

Traveled with family and small children, Traveled with partner, Traveled with family

Aug 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an excellent experience from the moment we arrived until our departure. We felt well taken care of throughout our stay. The food options were fantastic, and while the beach was very hot in August—something we expected—the water provided a nice relief. I did anticipate that the sargassum would be cleaned up better, but it's hard to find any major complaints about the place otherwise. Our swim-up room was amazing, and the attached pool was mostly empty, only being used by neighboring guests. Overall, I would definitely recommend this place, and we would love to come back! would definitely recommend this place, and we would love to come back!

Stayed 7 nights in Aug 2025

10/10 Excellent

George

Traveled with family and small children

Aug 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property had everything for a family of 4. There were tons of food options and drink options everyday. The resort really took time to come up with new and fresh ideas for daily activities and it was very kid friendly.

Stayed 4 nights in Aug 2025

10/10 Excellent

Omar

Aug 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

2/10 Terrible

Nahal

Aug 14, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2025

4/10 Poor

Suronda

Aug 13, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

The check in was painful. We were supposed to check in

Stayed 4 nights in Aug 2025

2/10 Terrible

Meysam

Aug 13, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Kelly

Aug 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

MELVIN

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor Brent

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous stay! Staff was amazing and we loved Edith in the sweet corner

Stayed 4 nights in Jul 2025

10/10 Excellent

Minh

Traveled with family

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We truly enjoyed every moment of our stay at Finest Playa Mujeres! From the moment we arrived, the service was exceptional. Every staff member—from the bellboys, front desk and housekeeping to food & beverage, entertainment, and AquaWorld beach sports—went above and beyond to make our stay memorable. The resort itself is immaculate, with spotless facilities and a strong sense of safety throughout. The attention to detail, cleanliness, and warm hospitality made for a relaxing and enjoyable getaway. We can’t wait to return! A special shout-out to Alejandro Martin and his entire entertainment crew—Abraham, Kevin, Macro, Daniella, Maliano, and many others. They were amazing! From daily pickleball games to beach volleyball, biking, and countless other activities, they kept us engaged, entertained, and having fun all day. They are simply the best! Beyond entertainment, we loved all the RESTAURANTs and the wonderful buffet at The Market. The Food & Beverage team was outstanding—always warm, welcoming, and attentive. We love them all! The beach was beautiful—very little seaweed, clean, with comfortable seating areas and excellent service from Izlsa A big thanks to Alberto from AquaWorld on the beach. He was so friendly and made our Catamaran trips a highlight of our stay. in addition, the boys especially loved paddleboarding and kayaking! Thank you as well to Ray and his jet ski crew—our boys had a blast! A special thank you to the housekeeping team- (and to the lady that cleaned our

Stayed 6 nights in Aug 2025

10/10 Excellent

Omar

Aug 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2025

10/10 Excellent

Danai D

Traveled with partner

Aug 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The most incredible stay! I seriously did not want to go home. Counting down the days until we are back on the white sand beach, beautiful pool and absolutely delicious food. 10 out of 10 across the board!!!

Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge

Traveled with family

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 6 nights in Aug 2025

6/10 Okay

Isai

Traveled with family and small children

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

For the price you pay it doesn’t feel like a 5 stars hotel at all. Be ready the dress up every time you need to eat. Very strict dress code, their app is very confusing communicating this. Best places to eat were steakhouse, hibachi and taco truck everything else felt subpar.

Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Traveled with partner

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was exceptional! And the food was great! Okay maybe not the Asian food. lol but everything else was amazing! I loved the steak house, Brass, and i loved the French restaurant, Le petit. Definitely want to plan a trip and take my daughter. She would’ve loved the water area for the kids.

Stayed 4 nights in Jul 2025

10/10 Excellent

Olga, Houston

Traveled with family and small children

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a truly enjoyable stay at the resort. The property is beautifully maintained, with lush grounds and a clean, relaxing atmosphere throughout. One of the highlights was the service—everyone was friendly and accommodating, but Eric at La Dunas Beach House stood out as the best server we encountered. He was attentive, professional, and made every meal feel special. The rooms were cleaned twice a day, which was a nice touch and really kept things feeling fresh and comfortable. We also appreciated the no-reservations dining concept in theory—it encourages flexibility—but in practice, it meant long wait times. On more than one occasion, we waited an hour or more to be seated, which was frustrating when we were just ready to eat. Overall, a great experience with just a small hiccup around the dining logistics.

Stayed 7 nights in Jul 2025

8/10 Good

O

Aug 5, 2025

Stayed 4 nights in Jul 2025

8/10 Good

Afis

Aug 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Kwangpil

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

10/10 Excellent

Rashida

Traveled with family and small children

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had dietary restrictions as we only eat halal and they were very good about it. Everyone in the food and beverage were notified and they were really helpful to ensure we had a great experience.

Stayed 4 nights in Jul 2025

10/10 Excellent

Nestor Dario Abreu

Traveled with family and small children

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort and service

Stayed 6 nights in Jul 2025

8/10 Good

Phosikeo

Traveled with family

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Lots of food options but not very good. Service was excellent and staff was very friendly

Stayed 5 nights in Jul 2025

10/10 Excellent

Arturo

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Luxurious property.

Stayed 5 nights in Jul 2025

2/10 Terrible

Rasec

Traveled with family and small children

Aug 1, 2025

Disliked: Cleanliness, staff & service, amenities

This place isn't designed for guests who want a genuine luxury experience. It's engineered to look good enough in marketing materials to justify premium pricing while delivering the cheapest possible experience behind the scenes. They're banking on the fact that most people are Americans and not familiar to a really high quality Mexican experience that you can get in other resorts. This place is all flash and no substance - the very definition of a tourist trap masquerading as luxury.

Stayed 4 nights in Jul 2025

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FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

About the neighborhood

Punta Sam

What's nearby

Getting around

Restaurants

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Awards and affiliations

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SLS Playa Mujeres – ALL Inclusive Collection

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies