Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun

See all properties

Adults-only beachfront property with 2 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

La Isla Shopping Mall
‪13 min walk‬
Cancun Interactive Aquarium
‪16 min walk‬
Tortuga Beach
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Ocean View Junior Suite Double

656 sq ft
Ocean view
Sleeps 4

Ocean View Swim Up Suite King

850 sq ft
Ocean view
Sleeps 2

Junior Suite Double

656 sq ft
Sleeps 4

Junior Suite King

656 sq ft
Sleeps 2

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

656 sq ft
Ocean view
Sleeps 2

Ocean Front Junior Suite Double

656 sq ft
Ocean view
Sleeps 4

Ocean Front Junior Suite King

656 sq ft
Ocean view
Sleeps 2

Ocean Front Luxury Suite King

764 sq ft
Ocean view
Sleeps 2

Presidential Suite

1334 sq ft
Ocean view
Sleeps 2

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of La Isla Shopping Mall, Hyatt Zilara Cancun - Adults Only - All Inclusive is within a mile (2 km) of other popular sights such as Forum By The Sea Mall. This 307-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

La Isla Shopping Mall - 13 min walk - 0.7 miles
Cancun Interactive Aquarium - 16 min walk - 0.9 miles
Cancun Convention Center - 5 min drive - 1.6 miles
Gaviota Azul Beach - 5 min drive - 1.8 miles
Tortuga Beach - 9 min drive - 3.5 miles

Getting around

Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

‪Snack Grand Park - ‬9 min walk
‪El Mirador - ‬9 min walk
‪Lobby Bar - ‬3 min walk
‪Bubba Gump Shrimp Co. - ‬2 min walk
‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Guests of Hyatt Zilara Cancun - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and karaoke. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.

LED TVs come with cable channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Korean, Spanish

Similar properties

Private beach nearby, free beach shuttle, beach bar

Pool
All inclusive
Spa
Pet friendly

$313 nightly

Jun 8 - Jun 9

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Asiana
La Adelita Cantina
Maria Marie
Punta Vista
Spice

Things to do

2 outdoor pools
Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Foosball table
Full-service spa
Health club
Hot tub
Karaoke
Pilates classes
Racquetball/squash
Sauna
Shopping
Steam room
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
7 meeting rooms
Conference center (6,781 square feet of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2007
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Hyatt

All Inclusive Hyatt Cancun

Cancun Zilara Hyatt

Hyatt All Inclusive

Hyatt Zilara

Hyatt Zilara All Inclusive

Hyatt Zilara Cancun

Zilara Hyatt

Zilara Hyatt Cancun

Royal Cancun Resort

Royal Hotel Cancun

The Royal Hotel Cancun

The Royal In Cancun Hotel Cancun

Hyatt Zilara Adults All Inclusive

Hyatt Zilara Cancun Adults

Hyatt Zilara Adults

Hyatt Zilara Cancun Adults All Inclusive All-inclusive property

Hyatt Zilara Cancun All Inclusive

Hyatt Zilara Adults All Inclusive All-inclusive property

Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun

Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel

Hyatt Zilara Cancun All Inclusive Adults Hotel

Hyatt Zilara All Inclusive Adults Hotel

Hyatt Zilara Cancun All Inclusive Adults

Hyatt Zilara Cancun All Inclusive

Hyatt Zilara All Inclusive Adults

Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only

Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun

Hyatt Zilara Cancun Adults Only All Inclusive

Hyatt Zilara Inclusive Adults

Frequently asked questions

Can I book all-inclusive options at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Hyatt Zilara Cancun - Adults Only - All Inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, volleyball, and bartending classes.

Is a free cancellation option available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Hyatt Zilara Cancun - Adults Only - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Hyatt Zilara Cancun - Adults Only - All Inclusive?

This property is situated in Zona Hotelera within a short 15-minute walk of La Isla Shopping Mall and also 2 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Will I be able to park at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Hyatt Zilara Cancun - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, hydrotherapy, and body wraps.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive include a casino at the property?

No, Hyatt Zilara Cancun - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Cancun - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Hyatt Zilara Cancun - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and a beachfront restaurant.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Zilara Cancun - Adults Only - All Inclusive?

The closest major airport to Hyatt Zilara Cancun - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 13.2 mi away (21 minutes by car).

Can I book a room with a balcony at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, every guestroom at Hyatt Zilara Cancun - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or pool views.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive host weddings?

There are wedding services available at Hyatt Zilara Cancun - Adults Only - All Inclusive if that's in your vacation plans.

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Tricia

Apr 4, 2025

Stayed 5 nights in Mar 2025

8/10 Good

Irma

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family

Mar 24, 2025

Liked: Amenities

Excellent resort

Stayed 3 nights in Mar 2025

10/10 Excellent

Whitney

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

LI

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good👍

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool and beach are splendid. We appreciated that the entertainment team had activities throughout the day too. Food and drink were good, with great service.

Stayed 2 nights in Feb 2025

10/10 Excellent

sarah

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2025

6/10 Okay

Rostislav

Mar 4, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

This is an older hotel, used to be called something else before and now called Zilara. For Cancun all inclusive it was a bit small and not as nice as the Hyatt Ziva. The bartenders kept on running out of the liquor I requested and this was a constant thing. Not sure if they were looking for tips or just had no liquor, I found it to be strange especially when I don’t drink very much. I expected muted much better

Stayed 10 nights in Feb 2025

2/10 Terrible

Hanan

Mar 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The first room we stayed at had a leak and then they moved us to a second room and they had a leak as well. I was totally upset with the whole experience of staying there and I’ll never stay there again. The manager was horrible. He was not helpful at allllllll! I literally ask him if he can give us credit from our hotel because this is ridiculous to be in two different rooms and they were both leaking. I will never stay at this place ever again in my life. Worst customer service and the worst experience I’ve ever had an icing on the cake and upset me to be sleeping in a room that is leaking right on top of our body

Stayed 4 nights in Feb 2025

10/10 Excellent

Terawn

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 3 nights in Feb 2025

10/10 Excellent

Amirabbas

Mar 3, 2025

Stayed 5 nights in Feb 2025

8/10 Good

Erika

Mar 2, 2025

Liked: Staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Leeanne ruth

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Eric

Traveled with group, Traveled with partner

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities

We loved this resort and are looking forward to returning after their scheduled renovations. The staff was amazing and the food was one of best we’ve had at an all inclusive resort.

Stayed 5 nights in Jan 2025